4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,773 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Ford Focus. The contact stated while driving 15-20 MPH with his daughter in the front passenger's side seat, the front passenger's side door opened inadvertently. There was no warning light illuminated. The contact veered to the side of the road and closed the door; however, the door failed to close securely. The contact stated that the door unintendedly opened for a second time. The vehicle was taken to a dealer who informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) due to the vehicle having a Salvage Title. Additionally, the dealer failed to honor the recall repair of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). However, the contact stated that the vehicle still had the original parts impacted by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 130,000. Parts distribution disconnect.
- Madera, CA, USA
The contact owns a 2013 Ford Focus. The contact received notifications for NHTSA campaign numbers: 16V643000 (latches/locks/linkages) and 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Larson motors (1801 frontage rd, Nebraska city, ne 68410, (402) 873-5507) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Syracus, NE, USA
The contact owns a 2013 Ford Focus. The contact stated that NHTSA campaign numbers: 16V643000 (latches/locks/linkages), 16V698000 (latches/locks/linkages), and 18V735000 (fuel system) exceeded a reasonable amount of time for repair. The vehicle was taken to five star Ford (6618 ne loop 820, North richland hills, tx 76180) where they did not repair any of the recalls for reasons unknown. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect for 16V643000 and 16V698000. VIN tool confirms parts not available for 18V735000.
- Watauga, TX, USA
The contact owns a 2013 Ford Focus. While driving, the driver's side door would lock and unlock without warning. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000. The VIN was not available.
- Henryville, IN, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (harper motors, 4800 N us highway 101, eureka, ca 95503, (707) 443-7311) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Bridgeville, CA, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The pennsky Ford dealer was contacted and confirmed that the parts were not available for the recall remedy due to the limited number of parts received by the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- San Diego, CA, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to natchitoches Ford Lincoln (7501 highway 1 bypass, natchitoches, la 71457, (318) 352-3677) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Campti, LA, USA
The contact owns a 2013 Ford Focus. While the vehicle was stationary, the driver's side door would not lock when prompted. The contact received a recall notification per NHTSA campaign number: 16V643000 (latches/locks/linkages) that directly applied to the failure. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 36,000.
- Pembrooke Pines, FL, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact also stated that the weather stripping on the front driver's side failed and was replaced every six months. The vehicle was taken to the dealer where the stripping was replaced, but the failure recurred. The manufacturer was made aware of the failures and referred the contact to the dealer. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
- Hawthorne, CA, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) for the door latch, but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Philadelphia, PA, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Waipahu, HI, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Macomb, MI, USA
The contact owns a 2013 Ford Focus. The contact stated that the door ajar warning indicator intermittently illuminated while driving various speeds. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was not disclosed. VIN tool confirms parts not available.
- Converse, TX, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue the contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/03/17
- Antioch, CA, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 19V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Custer, KY, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Miami, FL, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Port Orange, FL, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches, locks, linkages); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Harrisburg, PA, USA
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 16V643000 (latches, locks/linkages); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the doors were difficulty to unlock. The contact would have to unlock and lock the vehicle's doors several times before the locks would actually release. The manufacturer was not made aware of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.
- Morven, NC, USA
- Bonne Terre, MO, USA