9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
300 miles

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problem #1

Nov 122012

Focus

  • 300 miles
The contact owns a 2013 Ford Focus. The contact stated that the head restraint were not adjustable and would push his head forward to the point where he was unable to drive the vehicle. The vehicle was taken to a dealer for diagnosis who suggested that the contact purchase the adjustable head restraints. The contact found the solution to be unreasonable. The manufacturer was notified but offered no assistance. The failure and current mileage was 300.

- Hillsboro, TX, USA

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