10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 39,463 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
A light came on while we were driving saying that my front passenger door was open. Since we were coming to a stop, it thankfully did not fly open and cause an accident, but it easily could have. I attempted to close it repeatedly and it would not latch. I was forced to hold the door closed until we could pull over. Upon closer inspection, we realized that the door latch was actually broken and would have to be taken to the dealership. Despite there being recalls on several Ford vehicles for the same exact problem, Ford is refusing to recall the Focus (they actually told me that it had never happened to the 2013 model before.
- Fort Myers, FL, USA
My 2013 Ford Focus was parked in my driveway. I got in and closed the door. I didn't notice anything wrong. I started the car and started to drive out of my driveway, but my car informed me that my driver side door was not closed. I pushed on the door (without pulling the latch) and the door opened. I tried several times to close the door, locking and unlocking the doors, but the door would not latch.
- Alta Loma, CA, USA
Driving down the road 20 mph when the front passenger door opened.got out to close door and it will not close.latch does not catch.had to tie door closed to drive back home 3 miles.I found on this site that Ford Fusion, Lincoln mkz and Ford fiesta have similar problems and have been recalled for repair.happened on a Saturday and made an appointment with Ford dealer for Monday.
- Glendale, AZ, USA
Drivers door will not latch
- Phoenix, AZ, USA
My drivers side door came open while I was making a left hand turn while driving. It does not latch [xxx] and I had to use a belt to keep it from opening so I could get home. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Colorado Springs, FL, USA
Driver's side door opened while driving on a city street and could not close the door as well as door ajar signal beeping. I had to hold the door closed with one arm and drive with the other, very unsafe and scary. I normally drive a highway to and from work, but I happened to be in my town when it occurred and still driving 35-45 kept opening my door and obviously any left turn, which I made 3 of, caused the door to open.
- Maricopa, AZ, USA
Rear driver's side flew open while driving. Have to tie it down to stay closed. Two days later, the rear side passenger door came open and will not close. Have to tie this door to stay closed as well. The indicator light keeps going off, stating the doors are open.
- Glendale, AZ, USA
This past Monday, July 4th, I arrived home from house sitting and unloaded the back seat of my car. I closed the passenger side door, locked the car and turned the alarm on. I went out to my car 1/2 hour later to run an errand and I backed out of my parking space, put the car in drive and started to drive. A message came across my dashboard that said "passenger side door is ajar". I stopped the car and got out to look at the door and close it and it wouldn't close. I tried many times to close the door and it would just open back up again. The door isn't latching and closing all the way. I tried locking and unlocking the doors many times and it still will not close completely and latch and lock. I researched online for any information and found that some Ford Focus' from 2013 have a recall and took it to the dealership hoping to get it fixed. They told me that my car is not part of the recall and it will cost me almost $600 to fix it. The door is currently being held closed with the passenger side seatbelt, but will still open a few inches while turning corners because the seatbelt is not completely secure. I think this problem should be part of the recall and be corrected and fixed by Ford.
- Scottsdale, AZ, USA
Door will not latch. When we try to close it, it bounces back open.
- Alamogordo, NM, USA
Drivers side rear door suddenly opened while driving and now will not latch. Grand daughters car set flew out of car - luckily she was not in it. Apparently the is a common problem and so far no recall Ford has other models which use teh same part number that have a recall if those exact parts are covered why not these?
- Highland, CA, USA
Front drivers door will not close. It seems there is a problem with the door latch. It does not latch close. The door will open freely.
- El Paso, TX, USA
I drove the car as usual to work and everything was fine. I had a chek up appointment to go to and I was getting ready to leave work. When I was leaving I noticed my driver side door would not close. I thought something was obstructing it but there was nothing that prevented the door to fully close properly. Already in a rush I just duct taped my door close and left, the whole time driving my interior system kept notifying me that the door was open. After my appointment I drove straight home and have not used my car. The driver side still will not close or lock which means I cant leave anything in the vehicle or use it.
- Phoenix, AZ, USA
Drivers door latch just stopped working. The door will not stay closed and Ford said they do not have a recall at this time. It is an estimated $700 for the repairs which I feel is outrageous since the car is only 3 years old. Obviously there are multiple owners with the same issue.
- Mesa, AZ, USA
Right drivers side door latch doesn't stay latched anymore. This is similar to the numerous complaints associated with this type of vehicle. This is clearly unasafe and needs to be recalled as this is not a normal wear and tear part.
- St. Cloud, FL, USA
I have had two door latches completely fail on my 2013 Ford Focus. The first was the back left door about 6 months ago. This morning my driver door flung open as I was turning right out of a gas station almost hitting the car next to me. This is a huge concern particularly seeing that this is common issue on the 2012-2013 Ford Focus and other Ford models. Ford needs stand up and make things right. I will not buy another Ford at this point.
- Mesa, AZ, USA
Drivers side door fails to latch
- Tempe, AZ, USA
During a road trip while on a highway onramp going mostly straight at gradual acceleration, experienced complete failure of the computer system, beginning with erratic changing of gears rocking me back and forth in my seat, to infotainment display shutdown, to engine stopping. Had to exit highway and 'reboot' the system to continue travelling. After initial repairs, still experienced harsh gear shifts up to and including present day. Gear shifts could easily affect the control of the vehicle. To my understanding, the fault is how the computer uses the dual-clutch system to shift gears. I have been told that at times, the car did not know what gear it was in. There have been multiple recalls regarding these issues with this and other Ford models with this clutch system. There are other work reports, but I was unable to fit them within your upload limitations.
- San Marcos, CA, USA
The driver side rear door latch stopped working. The door will no longer remain closed. I got into the vehicle and started it up and noticed the warning light about the door being ajar. I tried to close it but it would not latch and the warning would not turn off. I had to tie the door shut so I could drive the vehicle home.
- Chandler, AZ, USA
Driver's side front door come open driving down the street by itself!!!
- Kenton, OH, USA
- Scottsdale, AZ, USA