9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

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problem #1

Dec 202012

Focus

  • 1,000 miles
This is a copy of complaint sent to Ford... "the hood on my one month old Focus has popped four (4) times. Today I brought it in to my dealer (rt 23 auto mall, butler, NJ) and was told there was nothing wrong with the car. It "may" be my foot activating the hood latch. If my foot can open the car hood, you have a serious design problem. (which we already know from the other design issues the Focus has). This is a safety issue!!! Ford should remove all Focus' from the road immediately. My dealer agreed and gave me a loaner. They will be contacting you Monday to resolve this issue. If I was able to test drive the Focus for more than an hour, I probably (definitely) would not have purchased it. I had convinced myself to buy an american made car, but I was wrong!"

- Lake Hiawatha, NJ, USA