10.0

really awful
Crashes / Fires:
14 / 1
Injuries / Deaths:
8 / 1
Average Mileage:
37,884 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #873

Jul 132020

Focus

  • miles
There was a previous recall on the transmission shudder issue. This issue was resolved through a complete rebuild of my transmission, but this issue that should no longer even exist, due to new parts is still there. This is not something that should be happening. I think that my car should be replaced due to Ford's ongoing issue. I think they are using either used parts, or they know the parts needed to fix this issues are faulty as well and continue to do this to customers.

- Wichita, KS, USA

problem #872

Sep 262020

Focus

  • 175,000 miles
I have been having cooling problems for months. It would run hot without any signal of it getting to hot. Now it wont crank. I was traveling on interstate at about 65 mph and smelled burning pulled over and wouldn't crank again.

- Brookhaven, MS, USA

problem #871

Sep 252020

Focus

  • 40,730 miles
When I went to warm up my car the check engine light is on and the transmission doesn't work right. It takes a while to engage the gear and won't go past 30 mph. It shifts very rough. It has been doing this for a while now every two days now. I have done the tcm adaptive learning service in forscan and I have updated the PCM and tcm and ABS modules to the latest calibration. After the tcm adaptive learning it shifts fine but the dtc's will come back on in a few days. The dtc's are P2831, P2833, and P287B. I don't know what else to do? the battery and battery cables are fine.

- San Diego, CA, USA

problem #870

Mar 062013

Focus

  • 60,000 miles
The contact owns a 2013 Ford Focus. The contact experienced a failure with the transmission of the vehicle. The contact stated that the vehicle failed to go into reverse with the check engine warning light illuminated. The contact called bob rohrman schaumburg Ford (815 E golf rd, schaumburg, il 60173), and informed the dealer of the failure. An appointment was not yet scheduled. The vehicle was not taken to a dealer. The contact stated that the transmission was slipping into second gear previously and was taken to the same dealer where the clutch and transmission were replaced however, the failure recurred. The manufacturer was made aware of the failure and informed the contact to have the vehicle diagnosed. The failure mileage was approximately 60,000.

- Streamwood, IL, USA

problem #869

Feb 052019

Focus

  • 103,300 miles
I took car to dealer back last year for a fuel problem recall and when I was taking car to dealer the car shuttered and died and I about hit the car in front of me.I called allen vigil Ford.they said they did the recall but they replaced clutch and now engine lights been on ever since.before I picked it up the engine light was on and they took it back and tured out the light.went two blocks it came back on.took it back and they did it again same thing happened went 2 blocks and engine light came on.I left it for a few weeks and they called and said it was ready.I had my wife pick it up and got halfway how and engine light came back on.been on ever since. I all so told them that when you put gas in it takes several minutes to re crank engine.I took car to another Ford dealer they tried to sell me another clutch.so I just don't know what to do now.

- Hampton, GA, USA

problem #868

Sep 112020

Focus

  • 84,329 miles
While driving only 20 minutes on highway the engine light came on. Pulled over immediately and turned off the car. The car was towed to the nearest shop. They said they need to replace the failed water pump and thermostat. The next day they said that didnt fix the problem and that it needed a head gasket replaced. After opening the engine they said that its warped. The car (SE model) has only 84000 miles and was a certified preowned car we bought Feb 2016. I will be contacting Ford manufacturer on a possible recall #19522 as well as the dealership as this should be covered under the 7 year 100000 warranty.

- Fairfax, VA, USA

problem #867

Sep 112020

Focus

  • 74,000 miles
There is a shudder on take off and vibration while accelerating - 2013 Ford Focus. 2013 Ford Focus to vibrate upon acceleration. From your description, it describing an engine misfire. Misfires can be caused by many issues, but the most common are spark plugs, coil, fuel pump, fuel injectors, maf sensor, vacuum leaks, or a wiring harness fault.

- Denver, CO, USA

problem #866

Sep 072020

Focus

  • 78,000 miles
Car was traveling on public road at approximately 50mph when transmission shifted to nuetral and engine shut off causing loose of control and car left roadway onto grass shoulder and into ditch. No steering and no brakes. No injuries or property damage. Car has been to dealership 5 or 6 times for transmission repairs since purchase. Currently car will not start or run due to warning on screen saying "parking aid malfunction service required". have contacted dealership and Ford customer service. Haven't gotten much assistance from either concerning this major safety issue. Manufacturer is aware of transmission issues and has issued a service bulletin because of

- Jackson, TN, USA

problem #865

Oct 122019

Focus

  • miles
The transmission doesn't shift right and these dtc's are present. P2831, P2832, P287B. I have ran the tcm adaptive relearn service and these will come back on sooner or later. I have mainly been only warming up my car and they will come back on sometimes in a few weeks. I have changed out the negative battery cable due to corrosion and I'm not sure what to do now" is a tcm module update needed"

- San Diego, CA, USA

problem #864

Sep 042020

Focus

  • 73,400 miles
Tcm transmission control module error code caused the car to stall and not shift gears when driving.

- Pflugerville, TX, USA

problem #863

Jun 012020

Focus 4-cyl

  • 105,000 miles
The contact owns a 2013 Ford Focus. The contact stated that while driving, the vehicle hesitated while accelerating. Additionally, the contact stated that it was as if the vehicle was in neutral. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed the catalytic converter failed. The oxygen sensor was replaced however, the repair failed to fix the failure. The contact spoke to an unknown dealer who informed the contact that the warranty had expired. A diagnostic test was not performed. The manufacturer was not contacted. The failure mileage was 105,000.

- Hobart, IN, USA

problem #862

Aug 312020

Focus

  • 136,013 miles
Extreme shuddering and jerking. Clutch is not shifting into gears. This car is a hazard. Complete lemon

- Plant City, FL, USA

problem #861

Sep 062019

Focus

  • 61,357 miles
The car vibrates when you accelerate from a stop. And it only happens from a stop and now while driving. Several forums show that they are having the same issue. Thinking it's the transmission but they state it's fine.

- Albuquerque, NM, USA

problem #860

Aug 112020

Focus

  • 87,000 miles
The vehicle shudders in first gear and changes hard to second gear. The vehlcle was checked and was diagnosed with clutch problems, in which the company which had the car knew about. It is not clear if the company had the car when there was a recall for that particular part 2 years ago. The Ford company knew about the problem all the time, and issued a warranty which has expired. If the car was worked on under the first recall, the warranty should be valid because it wasnt fixed.

- Fayetteville, NC, USA

problem #859

Jul 252020

Focus

  • 92,200 miles
While driving, vehicle experienced sudden hard shifting and jerking. The vehicle was taken to the dealer where it was diagnosed with a bad tcm and two bad clutches. The bad tcm was covered under an extended warranty by Ford under customer satisfaction program 14M02 (10 yr/150K mile warranty), but the clutches were not eligible under program 14M01 (7 yr/100K mile warranty) because the car was 7 yr 5 mo old. It is a major safety issue to have failed shifting while driving. This is a known issue with this transmission and these clutches need to be recalled and promptly repaired in all affected vehicles.

- Madison, AL, USA

problem #858

Jul 272020

Focus

  • 108,000 miles
The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the transmission overheated. The vehicle was taken to fritts Ford (8000 auto dr, riverside, ca 92504) to be diagnosed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

- Riverside, CA, USA

problem #857

Apr 072020

Focus

  • 52,000 miles
Riving the car sudenly the car heasites to go on speed like the trans mission is not responding also when you park the car and came back to start the car don't start a few hours later you came back and the car starts, we went to the dealer and they did a diagnosis on the car and told us that the car has a module transmission and clutch problem, we find out days before that the car has a recall in that particular area but the dealer told us the car was in accident and has a rebuilt title and that voids the warranty on the repairs and we have to pay from our pocket I told the technician that we bought the car and we didnd't know that the car has a rebuilt title until this day he told us that we have to pay from our pocket $2,200 for the repairs

- Hampton, GA, USA

problem #856

Jul 062020

Focus 4-cyl

  • 53,000 miles
I bought this vehicle late January of 2020, I was aware of transmission problems with this model but was assured that those problems were taken care of. Bought the vehicle and after my first trip longer than 1 hour I got an engine light and later a transmission overheating light. When driving the car at 55 miles per hour the car will act like I was flooring the gas pedal and will not do anything when I tried to increase the speed. The Ford dealership said it would cover the issues at first but now they are saying is not part of their warranty. The clutch needs to be replaced and the car is stuck in third gear. It will only start on the second try. The car has 53K miles and bought at 50K miles at 9K dollars.

- Falls Church, VA, USA

problem #855

Jun 222020

Focus 4-cyl

  • 28,000 miles
Vehicle was in motion on busy highway going 70mph when it abruptly decreased in speed. Rpms moved back and forth until I was able to get off the highway. If I were in the fast lane, it is likely someone would have ran into the back of me. Concerns with shudder relating to transmission control and clutch assembly needed replacing.

- Norlina, NC, USA

problem #854

May 102020

Focus

  • 132,000 miles
The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed to shift out of first gear. The vehicle was towed to mcclung Ford Inc (707 E main St, mountain view, ar 72560) where the vehicle was repaired under NHTSA campaign number: 19V515000 (fuel system, gasoline) however, the failure persisted. The contact was informed that the vehicle needed to be diagnosed in order to discover the cause for the failure. The contact was informed that the clutch and the transmission fork needed to be replaced. A few days later, the contact called back to check on the vehicle and was informed that the replacement parts had not corrected the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 132,000.

- Onia, AR, USA

Read the next 20 complaints »