We just bought this car has 87,000 miles on it. Just quit driving would not go forward or back and found out it has had 4 clutches replaced. Have had it at hunt Ford in franklin, ky. Said they could fix it for $4,000, I said cannot afford that, took it to a local mechanic his transmission guy could not fix it or get parts, took it to greenwood Ford in bowling green, ky. Same thing as hunt Ford $4,000 job. Something has been seriously wrong with this car for a long time. The car won't even drive now. I paid $4,000 for this car for my niece I am stuck! I am discouraged. Why is there not a recall on this whole transmission" the clutch has been changed many times and I cannot afford a new transmission. Ford needs to pay for this. Can you help me"

- Scottsville, KY, USA

Car in motion in a street and suddenly stopped and my wife couldn't turn the wheel. Until she managed somehow to park it. (power steering problem). Speed problem when accelerating, car slowed down in highway suddenly while other cars behind me. It did it 5 times in different days. (transmission problem). Now car is parked since 3 months in parking lot. Since 2016 I reported 5 times to Ford dealers the dual clutch transmission problem. I filed online report. I reported in 2019 power steering problem they didn't fix it. I fixed it. Now I can not drive my 2013 Focus for safety precautions due to transmission problem since 3 months. They refuse to admit recall and fix the problem. I am paying a lease for not be able to drive my car.

- Miami Gardens, FL, USA

The car shudders when trying to speed up after a stop, this happens on and off, but, very frequently. It also produces a slight clanging sound when this happens. Once the car shudders it will continue shuddering every time you stop for the rest of the drive. This is concerning as the car kind of struggles to jump to the next gear.

- Wyoming, MI, USA

I purchased a Ford Focus SE from mccarthy Ford in Illinois in 2015. Since having the car, I've constantly experienced jerking while accelerating, lack of acceleration, which was dangerous, while making a left turn with oncoming traffic, or on the highway with trucks speeding by you because my car wouldn't accelerate quick enough. I constantly complained to Ford dealer about these issues and the kept repairing it under the guise that 'oh your tcm(transmission control module) beds reprogramming' or it was 'your car was originally a stick shift that they turned automatic, and what you feel, is your car shifting gears'. the car was under warranty and they assured me I didn't have transmission issues, so I let them fix this same issue more than 5 times over the course of warranty. In July 2020, my car stopped and wouldn't drive at all. I took it to Ford, and they claimed it was the tcm again, and supposedly fixed with no customer to me. However, the car never stop jerking or the acceleration was always lacking, like it's always done, before and after a repair. October 11,2020, I take my car in for the exact same symptoms, and now I need a transmission clutch, that Ford claims is $1700 dollars to fix. Now, I took my car in for these exact issues, I've been experiencing, all these years. But, now my warranty is up on the transmission and now it's supposedly gone out. I have less than 6 months to pay on this vehicle, I'm a single mom, a student, and unemployed due to the pandemic. I absolutely do not have this money, as I feel Ford as blackballed me, and as I read reviews, apparently thousands of other people as well. I am devastated, and don't know what else to do. Is there any way NHTSA can help, or hold Ford accountable for this? the potential danger I've dealt with while driving this vehicle all these years, with minimal acceleration and shifting gears. Thank you! !

- Peosta, IA, USA

There was a previous recall on the transmission shudder issue. This issue was resolved through a complete rebuild of my transmission, but this issue that should no longer even exist, due to new parts is still there. This is not something that should be happening. I think that my car should be replaced due to Ford's ongoing issue. I think they are using either used parts, or they know the parts needed to fix this issues are faulty as well and continue to do this to customers.

- Wichita, KS, USA

I have been having cooling problems for months. It would run hot without any signal of it getting to hot. Now it wont crank. I was traveling on interstate at about 65 mph and smelled burning pulled over and wouldn't crank again.

- Brookhaven, MS, USA

When I went to warm up my car the check engine light is on and the transmission doesn't work right. It takes a while to engage the gear and won't go past 30 mph. It shifts very rough. It has been doing this for a while now every two days now. I have done the tcm adaptive learning service in forscan and I have updated the PCM and tcm and ABS modules to the latest calibration. After the tcm adaptive learning it shifts fine but the dtc's will come back on in a few days. The dtc's are P2831, P2833, and P287B. I don't know what else to do? the battery and battery cables are fine.

- San Diego, CA, USA

The contact owns a 2013 Ford Focus. The contact experienced a failure with the transmission of the vehicle. The contact stated that the vehicle failed to go into reverse with the check engine warning light illuminated. The contact called bob rohrman schaumburg Ford (815 E golf rd, schaumburg, il 60173), and informed the dealer of the failure. An appointment was not yet scheduled. The vehicle was not taken to a dealer. The contact stated that the transmission was slipping into second gear previously and was taken to the same dealer where the clutch and transmission were replaced however, the failure recurred. The manufacturer was made aware of the failure and informed the contact to have the vehicle diagnosed. The failure mileage was approximately 60,000.

- Streamwood, IL, USA

I took car to dealer back last year for a fuel problem recall and when I was taking car to dealer the car shuttered and died and I about hit the car in front of me.I called allen vigil Ford.they said they did the recall but they replaced clutch and now engine lights been on ever since.before I picked it up the engine light was on and they took it back and tured out the light.went two blocks it came back on.took it back and they did it again same thing happened went 2 blocks and engine light came on.I left it for a few weeks and they called and said it was ready.I had my wife pick it up and got halfway how and engine light came back on.been on ever since. I all so told them that when you put gas in it takes several minutes to re crank engine.I took car to another Ford dealer they tried to sell me another clutch.so I just don't know what to do now.

- Hampton, GA, USA

While driving only 20 minutes on highway the engine light came on. Pulled over immediately and turned off the car. The car was towed to the nearest shop. They said they need to replace the failed water pump and thermostat. The next day they said that didnt fix the problem and that it needed a head gasket replaced. After opening the engine they said that its warped. The car (SE model) has only 84000 miles and was a certified preowned car we bought Feb 2016. I will be contacting Ford manufacturer on a possible recall #19522 as well as the dealership as this should be covered under the 7 year 100000 warranty.

- Fairfax, VA, USA

There is a shudder on take off and vibration while accelerating - 2013 Ford Focus. 2013 Ford Focus to vibrate upon acceleration. From your description, it describing an engine misfire. Misfires can be caused by many issues, but the most common are spark plugs, coil, fuel pump, fuel injectors, maf sensor, vacuum leaks, or a wiring harness fault.

- Denver, CO, USA

Car was traveling on public road at approximately 50mph when transmission shifted to nuetral and engine shut off causing loose of control and car left roadway onto grass shoulder and into ditch. No steering and no brakes. No injuries or property damage. Car has been to dealership 5 or 6 times for transmission repairs since purchase. Currently car will not start or run due to warning on screen saying "parking aid malfunction service required". have contacted dealership and Ford customer service. Haven't gotten much assistance from either concerning this major safety issue. Manufacturer is aware of transmission issues and has issued a service bulletin because of

- Jackson, TN, USA

The transmission doesn't shift right and these dtc's are present. P2831, P2832, P287B. I have ran the tcm adaptive relearn service and these will come back on sooner or later. I have mainly been only warming up my car and they will come back on sometimes in a few weeks. I have changed out the negative battery cable due to corrosion and I'm not sure what to do now" is a tcm module update needed"

- San Diego, CA, USA

Tcm transmission control module error code caused the car to stall and not shift gears when driving.

- Pflugerville, TX, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving, the vehicle hesitated while accelerating. Additionally, the contact stated that it was as if the vehicle was in neutral. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed the catalytic converter failed. The oxygen sensor was replaced however, the repair failed to fix the failure. The contact spoke to an unknown dealer who informed the contact that the warranty had expired. A diagnostic test was not performed. The manufacturer was not contacted. The failure mileage was 105,000.

- Hobart, IN, USA

Extreme shuddering and jerking. Clutch is not shifting into gears. This car is a hazard. Complete lemon

- Plant City, FL, USA

The car vibrates when you accelerate from a stop. And it only happens from a stop and now while driving. Several forums show that they are having the same issue. Thinking it's the transmission but they state it's fine.

- Albuquerque, NM, USA

The vehicle shudders in first gear and changes hard to second gear. The vehlcle was checked and was diagnosed with clutch problems, in which the company which had the car knew about. It is not clear if the company had the car when there was a recall for that particular part 2 years ago. The Ford company knew about the problem all the time, and issued a warranty which has expired. If the car was worked on under the first recall, the warranty should be valid because it wasnt fixed.

- Fayetteville, NC, USA

While driving, vehicle experienced sudden hard shifting and jerking. The vehicle was taken to the dealer where it was diagnosed with a bad tcm and two bad clutches. The bad tcm was covered under an extended warranty by Ford under customer satisfaction program 14M02 (10 yr/150K mile warranty), but the clutches were not eligible under program 14M01 (7 yr/100K mile warranty) because the car was 7 yr 5 mo old. It is a major safety issue to have failed shifting while driving. This is a known issue with this transmission and these clutches need to be recalled and promptly repaired in all affected vehicles.

- Madison, AL, USA

The contact owns a 2013 Ford Focus. The contact stated that while driving at undisclosed speeds, the transmission overheated. The vehicle was taken to fritts Ford (8000 auto dr, riverside, ca 92504) to be diagnosed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

- Riverside, CA, USA