The contact owns a 2013 Ford Focus. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Miracle Ford (1394 nashville pike, gallatin, tn 37066, (615) 442-8845) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Portland, TN, USA

The contact owns a 2013 Ford Focus. The contact stated that NHTSA campaign numbers: 16V643000 (latches/locks/linkages), 16V698000 (latches/locks/linkages), and 18V735000 (fuel system) exceeded a reasonable amount of time for repair. The vehicle was taken to five star Ford (6618 ne loop 820, North richland hills, tx 76180) where they did not repair any of the recalls for reasons unknown. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect for 16V643000 and 16V698000. VIN tool confirms parts not available for 18V735000.

- Watauga, TX, USA

The contact owns a 2013 Ford Focus. While driving various speeds, the vehicle stalled. The vehicle restarted when the gear was shifted into neutral. Also, the check engine indicator remained illuminated. The failure recurred several times. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was taken to fairlane Ford (313-846-5000, located at 14585 Michigan ave, dearborn, mi 48126) where the contact was provided a loaner vehicle. The vehicle was kept at the dealer's for the recall repair. One week later, the contact was called and informed to return the loaner vehicle; however, the technician stated that the part was on backorder. The manufacturer was notified and informed the contact to always maintain a half tank of fuel while driving until the part became available. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

- River Rouge, MI, USA

Ford dealer in melbourne, Florida refuses to perform recall work. Took the car in--it failed inspection. The manager refused to order parts or work on the vehicle and told me the mechanic was on vacation. I went back again to have the other recall items worked on, the manager said it was still a "no go, " and I'd have to wait two months to get my unsafe car looked at...

- Melbourne, FL, USA

The contact owns a 2013 Ford Focus. While waiting for the red light to turn green, the vehicle began to hesitate and lose acceleration. Also, the "transmission fault" message illuminated on the instrument panel. The vehicle was towed to team Ford/Lincoln (905 brady ave, steubensville, oh 43952) where it was diagnosed that the clutch kit needed to be replaced. The vehicle was not repaired. The vehicle was towed to jim robinson Ford (95 robinson dr, triadelphia, wv 26059) where it was currently being repaired. The manufacturer was notified of the failure. The contact also received a recall notification for NHTSA campaign number: 18V735000 (fuel system, gasoline). The approximate failure mileage was 80,000.

- Steubensville, OH, USA

2013 Ford Focus SE. The dealership will not perform the recall.--my vehicle is subject to multiple items, according to the VIN report. I don't know what to do...

- Melbourne, FL, USA

Takata recall. On Friday March 1 2019 as I was driving my air bag exploded. No damage to vehicle occurred.

- Durham, NC, USA

Takara recall my car is shifting weird the evap canister for fuel is clicking and my car is getting bad mpg my car clunks when going over bumps the front end clicks when you turn and feels like something might break I dont think the electrical system is working rite

- Warsaw, MO, USA

I called Washington Ford in Washington, pa on 1/17/2019 regarding a check engine light due to Ford Focus recall (purge valve). They scheduled an appointment for 1/30/2019 to fix the recall. Took my car in on the eve of 1/29/2019 and dropped it off. They called me the following day to say they didnt have the part available. They instructed me to pick up my car and said they would call when part came in. I had an inspection scheduled for 2/7/2019 and they told me it would come in prior to my inspection. I never heard from them but called back a few times, telling them I had new codes coming up on my obd sensor (fixd) the car had been running rough, stalling out while idling/stopped.. they assured me it was safe to drive. They did not get part in by 2/7/2019 and I missed my inspection. Two new codes came up on my car and I called angrily on 2/14/2019 to ask if they need me to take car to a different location, and they told me they were just about to call me to tell me parts came in.. we scheduled for 2/22/2019 to have recall fixed. They told me rental cars aren't covered under this recall when I explained the problems with scheduling so many appointments and having difficulty finding other transportation. On 2/17/2019 my car shut off while driving, on a major road (route 40). I was able to coast down a side street and pull into driveway at the bottom of the hill. Had the dealership fixed the problem the day they originally scheduled me, I would have a working car. Now, I'm afraid more damage has been done, as there are 7 total codes on my obd sensor(there were 3 when I first called about recall). The dealership should have never scheduled me when they didn't have the right part in stock, or a rental car should have been provided until they corrected the problem. I'm very unsatisfied with the customer service level at this location!

- Scenery Hill, PA, USA

Ford has issued a recall regarding the fuel tank deformation but they state that the car should not have any issue when it's above 1/2 of a tank. I have experiences the car stalling around 3/4 of a tank multiple times now. The car engine shuts off when I take my foot off the gas, the dashboard lights come on. I have to park the car and restart it. Ford has not been able to fix the issue due to lack of parts since I took my car in on Dec. 6th.

- Washington, DC, USA

We received a recall notification for my vehicle in December 2018 from Ford. We were told that as long as the gas tank is filled at 1/2 a tank, the vehicle is safe to drive. Since we received the letter, my vehicle has stalled on the highway three separate times, each time resulting in the car having to be pushed to a safer location. It doesn't seem like anything is being done to fix the situation and it's becoming unsafe to drive. I wanted to file a complaint against Ford Motor Company for not fixing this issue in a timely manner before it becomes a more serious issue with my husband being hit by another vehicle at 70+ mph on the highway.

- Sanford, ME, USA

My Focus is under Ford recall...it is experiencing stalling and loss of power and difficulty starting. Ford says it will be fine if I keep a half tank of fuel in tank, but all the symptoms are happening with over half a tank of fuel. They will not provide a loaner/rental vehicle and the local dealer will not either. They both tell me the same thing about half a tank of fuel. But it is not safe to drive due to the stalling and loss of power. There is no parts available and they don't know when they will be available.

- Ishpeming, MI, USA

Ford has declared a recall in October of 2018. As of January 22 2019, nothing has been remedied.

- Sugar Hill, GA, USA

The contact owns a 2013 Ford Focus. The contact stated that the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the canister purge valve needed to be replaced. The contact received notification of NHTSA campaign number: 18V735000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Galpin Ford (15505 roscoe blvd, North hills, ca 91343, (818) 787-3800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that they were working on the remedy for the recall. The failure mileage was 60,000. VIN tool confirms parts not available.

- Van Nuys, CA, USA

My vehicle has died on me while driving down the road and after getting gas it does not want to start and will sputter and act like it is going to die, or die or it will be very hard to start. The car will just die at stop signs and is very dangerous. You can not tell if there is gas or not because the gauge does not work and will go to full even if you only put one dollar in and then at half a tank it will go back to showing full. I know it is low of gas and it will only hold five or ten dollars at a time no matter what I can not tell what amount is in the car and the solution I received from Ford while waiting on parts is to keep it half a tank or more but that is impossible because I do not know how much gas is there. They have also told me they are busy and maybe awhile anyway and they cant give me a rental car. I have almost been ran over, been stranded and missed work because of this and now I have no way to go if they do get parts in to fix this. Prior to this my transmission was causing my car to die and the door hinge is under recall and they car should be recalled totally. I dont trust them to fix it and these are lemons and they knew this and people have crashed because of this!! they are lying and should have to replace these cars. This is unfair, unethical and dangerous. You cant do this and risk so many lives. Do something before people die please!!1 it has stopped on highway, parking lot and city road and rural road. It has happened many many times.

- Horn Lake, MS, USA

The contact owns a 2013 Ford Focus. While driving 5 mph, the vehicle lost power and the check engine indicator illuminated. In addition, the steering wheel failed and was difficult to turn. Also, the fuel gauge was inoperable. The vehicle was taken to jarrett scott Ford of plant city (2000 E baker St, plant city, fl 33563 (877) 751-9729) to be diagnosed, but they were unable to duplicate the failure. The contact stated that the vehicle should be included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was 102,000.

- Plant City, FL, USA

I received a recall notice in the mail due to the deformed fuel tank. The dealership and the recall notice I received in the mail confirmed that my fuel tank readings will be inaccurate due to this issue with the deformation. I brought my vehicle into the dealership to have this issue fixed and the dealership claimed to fix it according to Ford's recall. They also said that I should not longer have inaccurate readings. Today, the fuel reading are still inaccurate and I am concerned that my car may stall and issue is not actually resolved. The reading are still over 100 miles off. The dealership and Ford refuse to evaluate the issue and/or fix the issue under the recall. The photo I provided below demonstrates how off the fuel is. Prior to this photo, my tank was on empty. I added 5 gallons of gas or about 150 miles. A full tank is around 345 miles typically for my car base upon historical readings. In the photo, the electronic gauge says 215 miles left which is wrong and the other gauge reads that its almost full (~315miles) also wrong. The readings should say around 150 miles. Both gauges are off and they also do not coincide.

- Alexandria, VA, USA

The contact owns a 2013 Ford Focus. The contact purchased the vehicle in New Jersey from a used dealer. The contact was not informed that there was an extended warranty from May 10, 2013 or up to 60,000 miles that had expired. The contact stated that the engine stalled several times, there was a drastic reduction in speed, and the vehicle accelerated intermittently. On October 22, 2018, nets campaign number: (fuel system, gasoline) was issued. An independent mechanic stated that the vehicle was included in an extended warranty, but had not provided any specific guidelines to repair the vehicle. Stevens jersey city Ford (740 NJ-440, jersey city, NJ 07305, (201) 432-7272) and the manufacturer were made aware of the failure. The manufacturer stated that the vehicle was not included in any warranties. The approximate failure mileage was 10,000. VIN tool confirms parts not available.

- Deerpark, NY, USA

2013 Ford Focus, was bought new from dealership and has had clutch issues from beginning. The car stutters on acceleration, shifts hard, and occasionally there is a delay when the gas pedal is pressed. A recall was performed on this car and the clutch was replaced, but still had same issue. This car has been seen 8 times for this issue, and has never been resolved. The clutch that was replaced during the recall has failed the performance test, but the dealership will not replace due to expired warranty. Recently another recall was issued on this vehicle due to a stuck cannister purge valve. This causes the engine to stall and the fuel meter to read incorrectly. This caused me to run out of gas on the highway when my gas meter reported I still had half a tank of fuel. On 11/29/18, the dealership performed the recall and believing my fuel meter to now be accurate, I ran out of gas again at a quarter tank full. My check engine light is back on and it is again throwing a code for the purge valve. This car has several safety issues which Ford dealer has been unable and unwilling to remedy.

- Liberty, SC, USA

The contact owns a 2013 Ford Focus. The contact received a recall notification for NHTSA campaign number: 18V350000 (fuel system). The vehicle was taken to capitol city Ford (8623 E Washington St, indianapolis, in 46219) and a software update was performed. After the update, the vehicle stalled and would run out of fuel even though fuel was still in the tank. The vehicle was taken to back to the dealer where they stated that the case was closed because they completed the recall repair. The manufacturer was made aware of the failure, but did not assist. The vehicle was not repaired. The failure mileage was 80,000.

- Indianapolis, IN, USA