10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,607 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Aug 162016

Focus

  • miles
My car has a transmission problem because when I run the car it goes from and back and is takes time to speed it feel like if I-??m forcing the car to move I don-??t run the car to much since I got it it has 48538 it also makes a lot of noise on the engine we noticed since we buy the car from car max but they say the car had no recalls. About June 2023 it started with more problems and I don-??t like it much because my 19 year old daughter is driving my car for school. I would like if ford can fix the engine problem ASAP. I would like my daughter to drive a safe car and for her not to be on danger.

- Ontario, CA, USA

problem #8

Nov 242022

Focus

  • miles
Transmission car will not shift gears stuck in 1st gear.. pulling code. P.O.7A5.(1/3) stored. Hood latch keeps saying open. Alarm keeps going off. Driver assist doesn't work.

- Dayton , OH, USA

problem #7

Jan 152022

Focus

  • 172,455 miles
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 50 MPH, she heard a sound like metal breaking coming from the engine compartment. The contact stated that the "Transmission Fault, Service Now" warning light was illuminated. The contact pulled over safely and left the vehicle running. The contact stated that she drove the vehicle to her residence and had it towed to a dealer. Additionally, the contact stated that when she shifted the vehicle into reverse the "Hill Assistance" light illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 172,455.

- Denham Springs, LA, USA

problem #6

Oct 122021

Focus 4-cyl

  • miles
Transmission stalled on highway. Have had this car three days and already have stalling out and no power problems! This car is a dangerous vehicle! My 17 year old grandson was almost hit by a truck. The dealership said no problems with the transmission on this car, but after reading all the information about the transmission and many other safety issues, all of these cars should be removed and replaced. Ford made a really dangerous car in those years. It should get a zero safety rating. And the locks are a huge safety issue! Platte valley ford in Kearney said they would look at the lock recall when we brought the car back for transmission flush, but after purchasing this dangerous car three days ago, and already having this transmission stalling out problem, it is time to take legal action! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Eustis, NE, USA

problem #5

Jul 262021

Focus

  • miles
Transmission fault service now It has a recall but for will not doing it with out me paying for it they told me 10 year or 150000 miles the last owner had it done 3 times in the last 2 years

- Columbia, MO, USA

problem #4

Jun 262021

Focus

  • 155,000 miles
The contact owns a 2013 Ford Focus. The contact-??s daughter stated that while driving 60 mph, the vehicle stalled with a message stating that the transmission was overheating. The vehicle was towed and was awaiting a diagnostic test and repair. The manufacturer was informed of the failure, and the contact was referred to the dealer for assistance. The failure mileage was approximately 155,000.

- Cedarville, TX, USA

problem #3

Jul 012014

Focus 4-cyl

  • Automatic transmission
  • 11,000 miles
The contact owns a 2013 Ford Focus. The contact stated that the vehicle hesitated and jerked before accelerating. The failure occurred on numerous occasions. The vehicle was taken to a dealer. The technician diagnosed that the transmission program needed to be updated. The repair was performed, but the failure persisted. The manufacturer was notified of the issue. The approximate failure mileage was 11,000. Updated 12/09/14 updated 05/11/2015

- Coshocton, OH, USA

problem #2

Mar 072013

Focus

  • 18,000 miles
The contact owns a 2013 Ford Focus. The contact stated while driving 65 mph, there was a hesitation and vibration when the accelerator pedal was engaged. The failure recurred whenever the vehicle was in operation. The vehicle was taken to an authorized dealer for diagnosis. The technician stated that the transmission fluid was leaking. The vehicle was in the process of being repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 18,000.

- Daly City , CA, USA

problem #1

Aug 082013

Focus

  • 12 miles
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 2 mph, the transmission surged without prior warning. The failure recurred intermittently while traveling at extremely low speeds. The vehicle was taken to an authorized dealer, who informed that there was no defect and that the unexpected surge was the characteristic of the transmission. The manufacturer was notified of the failure. The approximate failure mileage was 12.

- Coupeville, WA, USA