The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the radio was making an abnormally loud cracking noise whether the vehicle was started or turned off. The contact stated that radio fuse was hot to the touch. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

- West Middlesex, PA, USA

The radio made unpredictable loud booming and crackling noises even with the radio turned off and including when the car engine was initially turned off until all courtesy lights were off. These jolting noises scared me, caused me to be a tense and distracted driver and potentially prohibited me from hearing outside sounds I should have been aware of. The independent service center confirmed this was a recognized problem with this vehicle. Other than the repair center, the problem has not been inspected by others. There were no warning signs of the problem.

- Mequon, WI, USA