10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,257 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Focus. The contact stated that the vehicle excessively vibrated, jerked, and failed to accelerate at any speed. The vehicle was taken to the dealer for diagnostic testing. The dealer reprogrammed the software and stated that the clutch needed to be replaced. The manufacturer stated that the clutch was on back order and could not provide a turn around time. The vehicle was not repaired. The failure mileage was 10,000.
- Dallas, TX, USA
The contact owns a 2014 Ford Focus. While accelerating from a stop at 5 mph, the vehicle surged forward and the speed increased to 15 mph without warning. The vehicle jerked and the speed accelerated beyond 20 mph. The failure occurred ten times. The dealer stated that the clutch and seals needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified. The approximate failure mileage was 3,500.
- Trenton, TX, USA
- Tipton, IN, USA