This car was purchased for my teenage daughter used. Did all the things having it checked out the car seemed fine. Within three weeks we were already feeling the shuddering and the hesitation when starting out. Just feeling like the car wouldn't shift properly. You know, feeling like you should not pull out in front of anyone closer than a mile out because you might die. We took it in and were told about the adaptive learning and all that jazz. Made sense because we both drove the car and each had our own style. I started driving it as the sole driver and it seemed better for a week or so then it all started again.

Took it in today, it needs a clutch, an almost $1500 repair and we have made two...two payments on the car. Disappointed!! They said it has the extended warranty but it doesn't cover the clutch. So now what! I was also told they could update the software and do the learning program for $200 and it may help. Confused...help...repair the clutch? If the clutch needs replacing...how is software programming suppose to correct that. I mean... I am no mechanic but that sounds questionable at best. Help what...charge me extra before making the repair anyway.

I digress. Then I got online and found I was not alone in the Focus struggle. Which I should find comforting but not so much really. This is the third Ford vehicle I have owned with no complaints...but no longer fan! Just sayin'!

I bought this car a month and a half ago. I traded in my 2012 Malibu for 2014 Ford Focus SE (BIG Mistake) thinking that this would be a more fuel efficient and safer car since I’m expecting my first baby in not even three months. This car is the biggest pile of sh*t I have ever owned (I’ve owned five cars) and not to mention I’m literally scared to drive it. For someone who used to live life on the edge that’s pretty bad. Within the first week I bought it it would jerk like I was going up a roller coaster when I would accelerate from a stoplight or stop sign. It did it also as I was speeding up to switch lanes or pass someone. Not to mention a week ago what really pissed me off was the fact that this death mobile mis shifted and sped up like 10+ mph when I was driving at the same speed limit on an interstate. Not cool especially since icy roads are approaching. This car somehow passed the inspection for lemon law and now after owning it not even two months they are replacing the clutch. What happens when it fails again and I get in an accident with my baby/child or it breaks down and I have to cough up money to replace this car or the part again? Step up ford and fix your sh*t.

Purchased 2014 Ford Focus from Dave Smith Ford in Buffalo, NY. Asked why the car shuttered during test drive. they said they all do & the car needs to get used to my driving habits. (BS!!!) Took the car back 3 times within a month. They said they tested it & It was fine. I took the car to Florida & took to a ford dealer. They said the car failed the calibration test and all dealers are aware of the fact that these cars have a clutch problem. I had to wait 12 weeks for a clutch to come into the dealer. They fixed the car and it runs worse. It shutters, shakes, bucks and I have to PUNCH it to make it move from a stop light. It also had a rear fuel leak which they fixed. I called the State Attorney General who did nothing. The dealership refuses to speak to me. I spent $17,000 on a car that runs like sh*t and can't get it fixed. Ford needs to recall these cars. I am also involved in a class action suit on the car but thats going no where.

Still in for service after over 3 weeks. This issue had been occurring for a few months, but the local dealership didn't have anyone one that worked on Focus transmission issues.

I went to a different dealership (Ford in Cerritos, Ca.) I had to argue constantly with the dealership over getting them to cover the rental car. Getting status updates is a real challenge. They can't, won't, don't, tell the truth about when the car well be ready. It's always ready tomorrow or the next day, or so the story goes.

The Hertz rental at the dealership are staffed by crooks. They slip additional insurance into the contract despite declining the coverage.

Seems like Ford has known about this problem for awhile. When I took my 2014 Ford Focus Titanium to the dealer yesterday the service rep said yea sounds like the clutch assembly. They've had problem's on the 2014's. OK so why was this on the lot to be sold to someone? God knows have them stop what their doing, rearrange their day because of a known defect, and sit at home with no transportation because I have to take my car to be fixed when it should have been fixed in the first place BEFORE BEING PUT OUT ON THE LOT TO SELL!

This car only had 26,500 miles when I bought it and have only put maybe 3000 in a years time. Look thru the history of when the clutch needs to be replaced and it seems they're all about the same. When I was shown this car and test driven there was no mention of this problem. Well duh, why would a salesman bite the hand that's going to feed him! FORD you're so freaking guilty on this and only have proven to not make this a priority to change all of them only hoping and keeping your fingers crossed it runs out of warranty so it won't be on your back anymore. Think I'll go Toyota or Nissan next time!

I HATE FORD I HAVE BEEN HAVING PROBLEMS WITH THIS ISSUE FOR A WHILE. I CALLED CUSTOMER CARE AND THEY TRIED TELLING ME THEY SENT ME SOMETHING TWICE. I CALL BULLSHIT. IF I GOT THAT LETTER MY CAR WOULD OF BEEN IN THE SHOP. THEY JUST DON'T WANNA FIX THE PROBLEM AND THE PROBLEM COST ME 1400 DOLLAR RIGHT BEFORE CHRISTMAS. THANKS FORD I APPRECIATE IT. I HOPE ALL YOU FORD PEOPLE HAVE A WONDERFUL CHRISTMAS. THE WORST PART ABOUT IT IS THEY DON'T CARE I REALLY HOPE THIS LEMON LAW THEY HAVE AGAINST THEM GOES SOMEWHERE.

When we purchased this vehicle it was to replace a 2001 Focus Hatchback that my wife really loved, that is why we decided to stay in the product line. Big mistake, if I had read these complaints it never would have happened. When we test drove the vehicle and I commented on the shudder I was told because it was an adaptive learning dual clutch transmission it needed to learn how we drove. Like a fool I accepted the reasoning. About 8 months after driving the car it started to become more noticeable so I had it checked and they said no trouble found. In June of 2015 we returned it after receiving a recall notice and they advised us not to drive the car because of the danger surrounding the clutch and transmission. The service department had the car for almost 3 months, they finally received a new clutch and installed it but failed to perform the required update software and I had to have it towed back. They did the update and it seemed to run ok for a while. In April of this yer I started to notice again it was shuddering and jerking from a stop, very dangerous trying to accelerate into the highway. We then received a recall 15B22 to reprogram the TCM and PCM, they did that on July 8th and the car is now driving worse than ever. I took it back on July 27 and am awaiting a call as to its status. My feeling is that I should start the Lemon Law process and probably will after we get it back that is if we get it back. Sorry Ford, you lost a faithful customer.

Purchased a 2014 Ford Focus (F*ck-us) Sept. 2015 from Dave Smith Ford in Buffalo NY. Upon test drive I mentioned the shuttering and bucking of the clutch when starting up. They said it was normal for that sort of clutch & said the car had to get used to my driving habits. Took it back twice for them to look at & they said it was normal. Took the car to Florida & the problem got worse.

Took it to Sam Galloway Ford and they did a calibration test on the clutch which failed miserably and said it had to be fixed and also had a rear main fuel leak. My car failed the shutter test for certain rpm's. I was put on a waiting list which would take 12 weeks to get the clutch fixed. I wrote and called my dealer, the BBB, filed a complaint with the State Attorney General and called Ford Corporation. A customer service regional manager from Ford called me every week to say there was no progress on getting a clutch. I got a case number and they said they would expedite the clutch since I was on vacation in Florida. The car continually drove worse. Four months later, the clutch was still not in yet.

Update from Feb 6, 2018: I AM CURRENTLY HAVING MY THRID CLUTCH INSTALLED IN MY CAR IN 3 YEARS!! WHEN IS THIS PROBLEM GOING TO BE RESOLVED????

Called dealer about hesitation in shifting from 1st to 2nd. Was told by sales person that it does not sound familiar and they had no idea what we were talking about, finally was able to talk to service department and was told that it was supposed to do that but they would call us back when with in a day or so to get us in so they could take a look. Never did. Ended up having to call again. Finally they had an opening and we got the car in. They looked at it but the shudder was with in tolerance, but they decided to disconnected the battery and reset the computer to solve the problem... Nope, made it worse.

2nd time taking the car in for the same issue. This time it's because there is dust on the clutch computer or something... ??? A sealed unit does not get dust in it but what ever. They checked the car out and this time got a shudder out side tolerance, so to fix it they have to get a new clutch. I know dealers need a chance to fix the issue, but having to wait 60 to 90 days for a part is excessive, once it does get replaced I am to drive 1,500 miles to "break in" the new clutch, on top of that I am told that this may not solve the issue. I've owned 6 different Fords over the last 15 years and I've never had an issue like this, nor have I ever had a problem with them not fixing things right the fist time. What really gets me is that this car I purchased is a certified pre-owned vehicle, and they didn't catch this, a known issue, when doing there certification.