The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301

- Georgetown, OH, USA

I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.

- Tallahasseef, FL, USA

The contact's daughter owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. The contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. There was no warning light illuminated. The driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. The contact stated that the check engine warning light was illuminated. The contact was informed by the independent mechanic that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact attempted to contact the manufacturer but was unable to reach a representative. The failure mileage was approximately 120,000.

- Waterford, OH, USA

The contact owns a 2014 FORD Focus. The contact stated while driving at various speeds, the vehicle inadvertently shifted out of drive to neutral without driver input. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing clutch actuator, bearings, and sleeves to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

- Houston, TX, USA

Starting in October of 2020, exactly one year after purchasing my 2014 Ford Focus from the Ford dealership, my car started to vibrate occasionally. Although I was concerned, I did not worry too much about it because it only did it once in a while. February of this year, the vibrations kept getting worse. Now instead of every once in a while, it would happen every-time I accelerated after a right hand turn. This was more noticeable when there was more people in the car. After doing some research I found out that what I was experiencing was a shudder. Even though it is common for these cars, it is not something I want to drive with everyday, that being said, I called my local Ford dealership, ray price Ford in mount pocono, pa asking if they can fix my clutch being that it's under warranty. They stated that was I was describing sounded like the clutch shudder and they can take care of it no problem. Ford told me that there is nothing wrong with my car. They stated that they test drove it and they tested my clutches and it passed the 'safety test'. I told them to test drive it again, it is not safe, and being that I have a 2014, it is only a couple of months until my car goes out of warranty. I'd rather take care of the problem now before it becomes an expensive repair that is difficult to fix and it's out of warranty. Anne hathaway that works there reassured me that my car is not and they would not be fixing it because there is nothing wrong, she stated 'the Ford mechanics may just be used to cars like that so there's nothing they can do'. it seems to me as if they are trying to have me wait until I'm out of warranty and then I have to pay thousands to fix the transmission and the clutches, that is not a solid solution for me. I would like for Ford to either have a lifetime warranty for the clutches/transmission or simply take all these cars off the road.

- Albrightsville, PA, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 40 mph, the vehicle independently decelerated to 10 mph. The contact stated no warning light was illuminated. The vehicle was not taken to local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 152,000.

- Reston, VA, USA

The 2014 Ford Focus has been one of the most unstable and unsafe vehicles I have ever driven. From the constant shuddering and hesitating to the consistent repairs this car has to have. I was merging onto 380 in monroe county, Pennsylvania from the tannersville exit when my car hesitated to speed up. I was going 40 when I was trying to speed up to at least 60, I held my foot on the accelerator and my car did not pick up speed, it didn't gain speed, it actually dropped down to 35mph. After about 20 seconds my car then picked up speed and I was finally able to go 60mph +. this is an extremely dangerous situation to be in, especially on the highway. The clutches do not last long and constantly have to be repaired, Ford extended warranty is a joke, I have a 2014 and even though it is only at 53, xxx miles, because it has been seven years I am out of luck when it comes to repairs. I cannot afford to pay $1,500 + every couple thousand miles when these clutches go. The power shift dct was horribly manufactured and I truly believe that this car will be the cause of my death someday. I'm hoping Ford can either buy back my vehicle or the whole car will be recalled, it should be honestly.

- Albrightsville, PA, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at 5 mph, the vehicle would stall and shudder as the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to bowditch Ford Inc (11291 jefferson ave, newport news, va 23601) where it was diagnosed with the transmission clutch needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. The failure mileage was approximately 124,000.

- Hampton, VA, USA

Transmission clutch shudder

- San Sebastian, PR, USA

Since I purchased my daughter a used certified Ford Focus from the dealership I've had multiple problems with the vehicle shifting properly. The worst case is when at high speed (60 mph or more) the car all of a sudden goes into 1st or 2nd gear causing a tremendous jerk that almost causes the vehicle to go out of control. Just yesterday (14mar21) I was driving thru a construction zone on I10 thru the town of benson Arizona at a speed of 60 mph when the tremendous jerk happened again with the RPM shooting up to 6,000 on my tachometer for 5 to 7 seconds. The normal RPM at a steady speed of 60 should be 2,200 RPM. The tractor trailer rig driving behind me almost ran into my Ford Focus, but luckily the driver had his eyes on what was happening. I got off the interstate at the next exit, drove onto a two lane country road and was able to repeat the downshift problem five times, but at the reduced speed of 40 mph. The jerk was still there but not as harsh or uncontrolling as at 60 mph. The normal RPM at 40 when accelerating should be 2400 RPM, but at the time of the downshift problem it shot up to 4500 RPM. The car has been in the Ford dealership repair facility numerous times since September of 2020 and still is not fixed. It is there as I am typing this report. When I purchased the vehicle there was no mention of the Ford Focus cars having any kind of transmission problems, or any information regarding a recall or class action lawsuit due to the Ford Focus transmission. My highest concern is for the safety of my daughter who is the primary driver and anybody else on the road who could possibly be hurt or killed because of a car that can go out of control due to the downshifting of the gears while at high speed. I believe that I have the Ford Focus that can prove that this automobile should not be on the road.

- Sierra Vista, AZ, USA

The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle, the manual transmission failed to properly engage while shifting gears. Additionally, a grinding sound was present coming from the transmission and the vehicle would suddenly slow down when driving from a standing start. The vehicle was taken to the local dealer red mccombs Ford located at 7111 northwest loop 410, san antonio, tx 78238 who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 5,000.

- Cheasepeake, VA, USA

The transmission would slip badly, even totally disengage. I was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing I could do. It slipped not as badly last year and Ford fixed it, saying it was under an extended warranty for known issues with the transmission, but now they say it is not covered and will cost $2200 to fix. There are pages and pages on the internet talking about the problems with this transmission. It is dangerous!

- Eagle Mountain, UT, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled as the power steering assist service warning light illuminated. The contact managed to coast the vehicle to the shoulder, steer the wheels off the freeway on to the main road and came to a complete stop applying the brake pedal in the parking lot. The vehicle was towed to an independent mechanic where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was then towed to germain Ford of beavercreek (2356 heller dr, dayton, oh 45434, (937)429-1300) where it was diagnosed however, the contact was not made aware of the failure. The vehicle was not repaired. The vehicle remained at the dealer awaiting the diagnostic information. The contact mentioned a power train recall associated with the VIN and research NHTSA campaign number: 13V523000 (power train) was referenced as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000. ## VIN failed ## 2014 Ford Focus ##

- Dayton, OH, USA

The contact owned a 2014 Ford Focus. The contact stated while driving 35 mph, the vehicle stalled without warning. The vehicle failed to restart and was towed to bayou Ford (555 belle terre blvd, la place, la 70068) where the failure was diagnosed as a faulty transmission. The dealer informed the contact that they could not repair the vehicle. The contact stated the vehicle was towed to a scrap yard to be destroyed. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000. The VIN was not available.

- La Place, LA, USA

The contact owns a 2014 Ford Focus. The contact stated while stationary at a traffic light, the vehicle failed to shift into gear. The contact was able to drift over the right and park at a nearby parking lot. The contact stated that the transmission warning light illuminated after parking the vehicle. The vehicle was not diagnosed nor repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

- Ocala, FL, USA

The transmission in this vehicle shutters, slips, loses power or loses acceleration when accelerating from a dead stop, or accelerating in speed when shifting gears. This happens from a dead stop, when accelerating in traffic to merge, change lanes or pass a car; pretty much anytime the gas pedal is pressed the car will lurch and/or shudder and/or lose power, resulting in many near misses and almost accidents in the time that we have owned the car. This car was purchased used mid-2015. By November 2015 the first replacement of the clutches was done. In March of 2018, just a few months out of the two-year warranty, the clutches needed replacing again. It was too expensive for us, so we opted to have the software flashed instead. Under the extended parts coverage offered by Ford, the clutches were replaced for a second time in December of 2019. By January 2021 the car needed new clutches for the third time. The dealership contacted Ford to see if they could do anything about it, and Ford refuses because the car and the clutches are slightly out of warranty, the clutches only out by a month, even though this six-year-old car is on its third set of clutches.

- Lakeland, FL, USA

I changed the battery after I left the car sitting in my garage for several months. I tried to drive it after and it shook and jiggled, it stuttered and nearly halted completely. I barely made it home, only 10 minutes away. I called the dealership in regards to the multiple recalls on the transmission. The valley picked it up because I was too afraid to drive it. It is "fixed" but with the list of issues and the amount that needed fixed has made me nervous about divin G it.

- Littleton, CO, USA

The contact owns a 2014 Ford Focus. The contact stated while at a standstill, the transmission does not receive enough power to operate the vehicle. The contact stated a warning light was illuminated but does not remember which light came on. The vehicle was taken to an independent mechanic where it was diagnosed with needing the clutch position circuit replaced. The vehicle had not been repaired. The manufacturer had been informed of failure and told the contact that since the vehicle was out of warranty they were unable to assist. The failure mileage was approximately 101,000.

- Concord, NC, USA

The contact owns a 2014 Ford Focus. The contact stated that the dual clutch transmission had failed on several occasions. While stopped on an incline, the vehicle would roll backwards upon release of the brake pedal. The contact also stated that the vehicle shuddered and downshift while accelerating from first to second gear, without warning. Additionally, while the cruise control was engaged, the transmission downshifted from third to first gear while going downhill, without warning. The contact had taken the vehicle to schicker Ford of St. Louis (3300 S kings highway blvd, St. Louis, mo 63139) and the mechanic twice performed an electronic update and had the transmission clutch replaced however, the failure recurred soon after the repair. Upon investigation, the contact linked the failure to NHTSA campaign number: 19V515000 (fuel system, gasoline) however, the VIN was not included. The car didn't malfunction shortly after being repaired. The replacement clutch usually lasts 6 months before the usual shudder, rolling at stops, cruise control RPM issues. The failure mileage was unknown.

- St. Louis, MO, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, shuddered, and failed to accelerate while depressing the accelerator pedal. The vehicle stalled and was towed to the local dealer sames bastrop Ford located at 1115 tx-71, bastrop, tx 78602, who diagnosed that the engine and transmission were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

- Austin, TX, USA