A friend and I were in jackson, Tennessee on 9/28/2018. We were stopped(stationary)at the light on oil well drive and 45 bypass. While we were at the light, the car started going in reverse and my friend asked me "doris, why are we going backwards?" a few seconds later, the car's notification system gave a message for transmission problems and please move the car to safety. After I stepped on the brakes to stop the car, it shot forward and we managed to get to the nearest parking lot. Roadside assistance called a towing company, and they pulled it to golden circle auto group, where I had purchased the car from in 2013. The problem was supposed to be fixed by them, and another Ford dealership, steve marsh Ford was the last one to do repair work on the car. I paid them $700, and they said that I need another $2000. The car does not run, and is sitting in my yard. I have had problems with this lemon ever since I bought it in 2013.

- Milan, TN, USA

While my daughter was driving with 2 young children in car on a city St/highway, car suddenly stopped, & had to be towed to a repair shop.. mechanic reported that electrical wires were laying against engine, which overheated & melted wires, causing vehicle to stop... he added that it could have caused a fire & ought to be a recall item.

- Spring Grove, PA, USA

The contact owns a 2014 Ford Focus. The contact stated that after shifting into drive, the vehicle failed to drive forward while depressing the accelerator pedal. The vehicle was taken to steve marsh Ford located at 12415 S 1st St, Milan, tn 38358, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was offered. The failure mileage was 50,000.

- Milan, TN, USA

My car began to stall as I started driving and the gears had trouble shifting to the next gear and the car couldn't go faster than 30 miles per hour without wanting to turn off. I took it to boggus Ford in harlingen, Texas and they took a week to inform me that they had fixed the problem and that it was the clutch. There was a recall on this problem back in January 2020 and I took my car into the same dealership to get the recall fixed but leading up to now, it wasn't fixed. I picked up my car from the dealership November 22,2020 and as I drove off my car stalled by the highway so I called the dealership back to tell them and they said there's nothing they can do and the problem must be internal. My car got picked up by raymond's transmission shop because it didn't turn on anymore. They worked on my car and I was told that the recall had not been done and that's why my car gave up. I paid raymond's transmission $1,600 to get it fixed. Boggus Ford in harlingen Texas did not fix my recall so I want to report their wrongdoing and seek compensation for the financial burden they imposed upon me. I did not have my vehicle for almost 3 weeks and I had to get rides every day. Please let me know if anything can be done to help me. Thank you, sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Harlingen, TX, USA

We are experiencing transmission problems. The vehicle will shutter once it has had a chance to warm up.

- Fryeburg, ME, USA

The contact owned a 2014 Ford Focus that she purchased from pacifico Ford, Inc.(6701 essington ave, philadelphia, pa 19153). She stated that the vehicle would stall while driving at various speeds without warning soon after purchase. She took the vehicle back to the dealer and after a week, the vehicle was returned to the contact. Upon return of the vehicle, the vehicle independently accelerated while attempting to park without warning. Due to the failure, the vehicle slammed into a barrier and flipped over into slope and landed into a tree. The air bags did not deploy upon impact. The contact was assisted by a bystander and was taken out of her vehicle. The authorities arrived at the scene and the contact was taken to a hospital to be treated for her injuries. Since the accident, the contact stated that she was treated for a concussion, four different brain injuries, a broken neck, a broken upper and middle back, a broken left hip disc, and a broken left knee. A police report was not filed at the scene. The vehicle was destroyed at the scene and was towed to an independent mechanic where it remained in there possession. The dealer nor the manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle for NHTSA campaign numbers: 18V735000 (fuel system, gasoline) and 20V331000 (latches/locks/linkages). The failure mileage was approximately 30,000.

- Philadelphia, PA, USA

Transmission shuddering and locked up in traffic I had to cycle the ignition key to get the vehicle off the road. I have 2 field service actions for my vehicle however Ford won't repair my issue due to the vehicle having a branded title. I had to replace the first transmission due to a cycling inside transmission which ended up busting transmission case.

- Simpson, PA, USA

The contact owns a 2014 Ford Focus. The contact a warranty repair done on the clutch back on 01/2020. The repairs were done at the dealer jacky jones Ford Lincoln 714 new highway 68, sweetwater, tn 37874 (844) 844-0096. The issue recently recurred again and the dealer stated that since they replaced the clutch twice before the repair cost would for the contact to pay. The manufacturer told the contact also that repairs would not be covered. The failure mileage was 58,000.

- Madisonville, TN, USA

NHTSA recall 18V-735 and code P0606 indicates a fault in the ECM/PCM /P06B8 internal control module transaction.

- Houston, TX, USA

The car displays the P0902 obii code. The engine stalls and wont change gears properly. This is specially dangerous when turning since the cars behind you can't see you're stalling and may crash into you. Some times it gets so bad that the dashboard displays a message that the transmission has heated up and I have to pull over immediately. The car won't even run or change gears at that point. This problem happens randomly when driving. Specially when the vehicle is idle for a while.

- San Elizario, TX, USA

Transmission doesn't shift stay on 1st gear, vehicle with only 77kmiles. Checking on line found out I am not the only one has this kind of problem and sounds like manufacturer issue

- Marietta, GA, USA

I had 3 clutches transmission go out on me and I want to have Ford buyback my car then my clutches transmission went out again for the 4 time I don't have any warranty on it I my service manager said it's going to get worse he told me to do the buy back program jimmy

- Plymouth, MN, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle bounced and jerked while accelerating from a stop. The contact stated that the engine revved up however, the vehicle hesitated to respond. Greg hubler Ford (6400 w hometown blvd, muncie, in 47304, (765) 289-0431) diagnosed the vehicle and informed the contact that the shutter box in the transmission needed to be replaced. The VIN was not subjected to a recall. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 70,000.

- Muncie, IN, USA

I have tried on several occasions to have my car repaired because it shudders, jerks and hesitates each time I was told that they couldn't fix the recall or warranty issue because the diagnostic wasn't showing any problems. The car has continued to do the same but now I'm told this is the problem but it is no longer under warranty because the mileage is at 119,000 miles and it exceeded the 100,000 miles for the warranty. The first time I took the car to a dealership it was under 100,000. I think I'm being taken advantage of because Ford new of these problems and I don't believe there should be a time or mileage limit. The vehicle has stopped in the middle of excelerating, it jerks when you attempt to pull off and shudders while in motion.

- New Orleans, LA, USA

1. clutch slips in transmission causing vehicle to stall or reach dangerous RPM's before switching into another gear. 2. repair was denied by Ford stating that it wasn't related to the current recall but was the clutches that needed to be replaced. Clutches are going out due to the tcm that was recalled on the vehicle. 3. horn has decided to stop working along with controls on the steering wheel due to a wiring issue with the vehicle. Fuses have been changed ensuring that it is a wiring issue. 4. hazard lights as well as half the buttons on the dash including radio, etc. Have also decided to stop working due to a wiring issue in the vehicle. No hazards making it a risk and unsafe to pull vehicle off of road in case of an emergency. 5. Ford dealership that car was taken to stated all recalls were completed but when VIN is entered through Ford website it states that all recalls are incomplete. Ford sent me a notice for repairs on transmission stating it will be almost $1400 to replace clutches in transmission. There would be no problems with the clutches if there was never anything wrong with the transmission control module to begin with. Repairing the transmission should not be on the owner of these vehicles and Ford should be liable for the repairs to an issue that was their responsibility to correct from the beginning and was not corrected in a timely manner.

- Lexington, NC, USA

I bought my son a 2014 Ford Focus two years ago it was a rebuilt/salvaged title that had been fully repaired. It was a nice car and is. I took it to rockwall Ford for recalls door latch and transmission clutch issue. They were nice and said there is no need to replace the clutch until it starts acting up. But we are giving you 100K plus miles extended warranty. Fast forward two years my son is driven the call 20K plus miles and now in tucson AZ attending college and tuttle Ford in tucson, AZ said it was not covered because the car has a salvaged title. This is not right, the salvage title has nothing to do with a clutch recall. He said the other day he was driving on the highway and it did not want to go.

- Wylie, TX, USA

The contact owns a 2014 Ford Focus. The contact stated that the gear shifter failed to shift into gear without vibrating abnormally. The contact received notification of NHTSA campaign number: 20V331000 (latches/locks/linkages). The vehicle was taken to grieco Ford of delray beach located at 3000 S federal hwy, delray beach, fl 33483, where it was stated that the recall repair only covered a part of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

- Boca Raton, FL, USA

My 2014 Ford Focus has a automatic clutch problem. It was replaced 2 years ago by the dealership and is now having same issues only worse. As I am driving the car won't go faster as I'm passing a car and when I stop at a traffic light it jumps as I go. Unsafe. I don't feel safe driving.

- Newville, PA, USA

My car jerks when I stop and start. Had sparks plugs replaced becsuse I thought they were day. It will not back up when engine light comes on. When going up hills it seem to hesitate on switch gears. Car cuts of at times when driving and had to get coolant and heater hose replaced. When engine light is on sometimes the car will not start.

- Seneca, SC, USA

The car stalled out

- Hampton, VA, USA