10.0

really awful
Crashes / Fires:
22 / 3
Injuries / Deaths:
9 / 0
Average Mileage:
39,941 miles

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« Read the previous 20 complaints

problem #674

Jan 162019

Focus

  • 63,683 miles
The 2014 Ford Focus transmission control module (tcm) is defective. In 2018, the vehicle was at a stop light and when the driver began to accelerate, the vehicle went into reverse. Numerous reoccurring issues most recent was on or about 1/16/19. This is the 7th time the 2014 Ford Focus has been taken into the Ford dealership for the same issues of shuddering, misfiring, faulty clutch, engine light on and tcm malfunction. Dealer service counselor/technician reports the tcm is defective and owner will continue to have this issue whenever the module overheats.

- Dallas, TX, USA

problem #673

Aug 012018

Focus 4-cyl

  • miles
The contact owns a 2014 Ford Focus. Within less than six months of purchasing the vehicle from autonation Ford (1400 interstate 20 w, arlington, tx 76017, 1-(817) 200-4503), it was included in NHTSA campaign number: 18V735000 (engine and engine cooling) and field service action number: 14M02 (transmission control module extended warranty coverage). The dealer had not verified if there would be an option for a loaner vehicle. The contact stated that the vehicle experienced reduced engine power. The contact stated that the vehicle was unable to be driven because it could stall at any moment. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was not available. VIN tool confirms parts not available.

- Arlington, TX, USA

problem #672

Sep 192018

Focus

  • 86,514 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled in the middle of traffic. The vehicle was pulled over to the road shoulder. After the contact added fuel to the vehicle, the body of the vehicle shook violently. Also, the vehicle accelerated on its own and the check engine indicator illuminated. The vehicle was taken to North side Ford (12300 san pedro ave, san antonio, tx 78216, (210) 525-9800) where it was diagnosed that the horn needed to be replaced and new tail lights were needed. The horn and tail lights were repaired, but not the power train and engine. The manufacturer was not made aware of the failures. The failure mileage was 86,514.

- San Antonio, TX, USA

problem #671

Jan 012019

Focus

  • 95,000 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle suddenly shut off, erroneously shifted, and surged backwards while stopped. The vehicle was taken to crossroads Ford of wake forest (10101 capital blvd, wake forest, nc) where it was repaired per NHTSA campaign number: 18V735000(fuel system). After the contact retrieved the vehicle, the failure continued. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Raleigh, NC, USA

problem #670

Dec 012015

Focus 4-cyl

  • Automatic transmission
  • 34,475 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the clutch failed and the vehicle would not accelerate. The vehicle was taken to courtesy Ford Lincoln (1313 ne 122nd ave, portland, or 97230, (503) 255-1771) where the clutch was repaired and the power train control module was reprogrammed. The manufacturer was notified. The failure mileage was 34,475. Consumer stated vehicle shudders on acceleration, inconsistent acceleration no check engine light. Dealership reprogrammed & cm. On March 2016 vehicle shudders on acceleration inconsistent acceleration. No check engine light. Dealership replaced the clutch. On August 2016 recalled transmission dealership replaced the clutch. In August of 2016 recalled transmission was replaced. On May 2017 vehicle shudders on acceleration: Inconsistent acceleration and no check engine light. Dealership replaced the clutch. On Feb. 2019 vehicle shudders on acceleration inconsistent acceleration no engine light. Dealership replaced clutch. The check engine light has not illuminated during any of these situations. Each replaced clutch has failed to work safely and predictably. The vehicle shudders and hesitates at all speeds when accelerating from one gear to the next. The vehicle does not predictability and reliability accelerate into traffic at highway speeds. The dealership has replaced each clutch. The manufacturer extended my warranty but will not buy the vehicle back. A class action lawsuit exists for this problem.

- Portland, OR, USA

problem #669

Jan 282019

Focus

  • miles
The car turned completely off, engined light would come on and off, the car would stall and while driving on the interstate the acceleration didn't work and the car started moving backwards.

- Atlanta, GA, USA

problem #668

Aug 012018

Focus

  • 98,000 miles
Shuttering at take off, slalling when in motion has been doing this for several weeks

- Perry, ME, USA

problem #667

Feb 072019

Focus

  • 70,000 miles
When accelerating, either from a complete stop or while in motion, car shudders violently while switching gears. Sometimes this results in loss of acceleration.this has scared us quite a few times when accelerating through an intersection as the power loss has put us in situations when an accident could easily have occurred. This shudder happens 90% of the time when accelerating, and is getting worse. Clutches were replaced not long after we bought it (bought used from dealer in 2016), and we were told by the dealer in 2018 that the clutches needed to be replaced again, and since they were 2 months out of warranty, we would have to cough up the $1800 ourselves to replace the clutches for the second time in a car that was then 4 years old.

- Evansville, IN, USA

problem #666

Jan 312019

Focus

  • 101,000 miles
My car has literally lost power and turned off while driving at speeds in excess of 55 mph on multiple occasions, once almost resulting in a crash in a local traffic tunnel. I have also been stranded twice without fuel due to innacurate distance to empty readings. The local autonation Ford dealership in mobile, al has refused to reprogram the powertrain control module per the recall issued by the nhsta without a fee of $130. What recourse do I have to have this recall addressed at no expense which is clearly expressed in NHTSA recall number 18V735.

- Robertsdale, AL, USA

problem #665

Jan 202019

Focus

  • 78,000 miles
Takata recall. While going down the highway, my car shuddered harder than usual and seemed like it lost power. My transmission light came on soon after this. I took my car to a local dealership and they explained that there was a recall on my car for a control module that would cause my car to stall without notice. When my car stalled it made a loud knock and my clutch brake broke. The dealership told me that the breaking of my clutch brake could not be covered in the recall because it is different section of the transmission. My question is if the transmission is faulty to begin with then wouldn't it affect my clutch brake and cause it to be under too much stress? I now have to pay 1500$ to have it fixed, but the recall is free of charge.

- Galatia, IL, USA

problem #664

May 012016

Focus

  • 15,000 miles
Takata recall. From a idle position, to the increasing speed, as though I am stopped at a red light and then the light changes to green. The transmission bucks and seems as though the gear does not catch in the place it is supposed it. I have brought this to my dealers attention but I am total nothing is wrong. That should not happen

- Ledyard, CT, USA

problem #663

Jan 182019

Focus

  • 33,000 miles
Transmission issues, sometime cant get the trans to shift its a danger pulling out into traffic and on the highway. The clutches in my trans already been replaced and still not fixed this is a know issue to Ford and there telling my VIN is not covered my car was built 2 weeks later from the ones covered by the extended warranty

- Algonquin, IL, USA

problem #662

Dec 202018

Focus

  • 43,076 miles
Takata recall.engine stalls w/O notice, inside cab reeks of gas smell. Ford remedy is to keep gas tank 1/2 full. Doesn't work. Just filled up and still stalled while entering into the freeway. I did not use cheap fuel. Very dangerous and the remedy does not work. Took car to dealership twice now and they confirmed it's 1 of 10 Focus on the recall. In other words 10% of their Focus have this recall and symptoms. I called Ford Corp and they gave me 2 options, 1)drive car with 1/2 tank or more 2) don't drive it at all. I need it for work #2 is not an option. Ford will not give a loaner car even I told them their remedy is not working and can cause bodily injury or even death.

- Menifee, CA, USA

problem #661

Jan 042019

Focus

  • 113,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle would not shift into reverse and switched from gear to gear without warning. The check engine indicator was illuminated. The vehicle was taken to galpin Ford (15505 roscoe blvd, North hills, ca 91343, (818) 787-3800) where it was diagnosed that the clutch failed. A new clutch along with a motor mount and battery wires were installed. The manufacturer was made aware of the failure and did not assist. The failure mileage was 113,000.

- Ganada Hill, CA, USA

problem #660

Dec 182018

Focus

  • miles
I received a letter from the manufacturer about a recall dealing with the clutch, I took my car to the Ford dealership just like the letter stated!well they refused to replace the part, stating my car didn't meet the requirements to be replaced! I left with the car still not fixed! that was 6 months ago, I just took it back to the dealership again, and of course they refusing to replace anything on it under the recall! so, I was told that my car warranty has expired, ( it was still under warranty when I first took it to them) now they trying to make me pay 2300 dollars to get it fixed! don't every buy a Ford!

- Montgomery, AL, USA

problem #659

Dec 032018

Focus

  • 16,000 miles
This is a transmission problem as I've been told by Ford mechanics. When you push the accelerator their is vibration and hesitation when speeding up. Sometimes when you push the accelerator it's luck the car is in neutral for a couple seconds. It has been to Ford for this problem a couple of times. Apparently it's the only for car with an electric shifting transmission

- Morrisdale, PA, USA

problem #658

Nov 112016

Focus

  • miles
At 37,000 miles experienced intermittent loss of transmission engagement. The transmission control module (tcm) required replacement, but also directly effected the wearing out of the transmission clutch assemble. The vehicle exhibited unsafe symptoms of intermittent loss of transmission power/ engagement while driving, at start from a light, pulling out into roadway. The two parts were replaced at that time by a Ford dealer. Now, at 64,000 miles the problem is reoccurring. The vehicle was taken once again to a Ford dealer and a claim to Ford Motor Company had to be initiated by the dealer for partial coverage. A $300 deposit had to be paid toward the $1,700 repair bill. In our household we also have a 2013 Ford Focus that had to be repaired three times now at approx. 75,000 miles. (reported separately). These issues are well known and documented, however, the lemon law or NHTSA has done nothing to help the consumer with making Ford liable for the full coverage of the transmission clutch assembly that is directly damaged and wore out because of the tcm defect. Ford has only extended a warranty on the tcm, which is a very inexpensive part of the problem.

- Cashiers, NC, USA

problem #657

Jun 272014

Focus 4-cyl

  • miles
2014 Ford Focus. Consumer writes in regards to transmission problem. The consumer stated the vehicle shifted hard. The vehicle was only 4 years old and the clutch needed to be repaired twice.

- Bellevue, NE, USA

problem #656

Dec 052018

Focus 4-cyl

  • 30,000 miles
The contact owns a 2014 Ford Focus. The contact stated that the vehicle jerked while driving on several occasions. The contact lost control of the vehicle during the failure. There were no warning indicators illuminated. The vehicle was taken to romeo Ford of kingston (128 NY-28, kingston, NY 12401, (845) 251-4077) where a new clutch was installed. The failure continued after the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000. Consumer stated description is wrong, she never lost control. Consumer cannot control heat and passenger side axle is rusted.

- Lake Katrine, NY, USA

problem #655

Dec 072018

Focus

  • 50,000 miles
Vehicle shifts into gear hesitates/jerks frequently. Typically happens at lower speeds.

- Muskego, WI, USA

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