10.0
really awful- Crashes / Fires:
- 9 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 48,379 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Ever since we had the tcm reset by the dealership I've had a problem with my car starting and shutting off while at a stop but not it not even starting anymore and I've replaced fuses and the ground wire on it which made it work for a day or two than nothing and it's been like this for a few months now please help me to figure out what I need to do to fix it or let me swap for another thank you for looking into this for me so please let me know
- Chatsworth, GA, USA
After the recall "repair" my car began exhibiting the issues described in the recall. This system caused my clutch to burn up and now Ford will not repair issue. Stepping on the gas either floods engine or stalls engine. Issue is especially noticed when leaving a stopped state.
- Chapel Hill, NC, USA
I have had absolutely nothing but problems with this car. Haven't been able to drive it for two years because it's problem after problem. First the transmission went out and we spent 3000 to fix it just for it to get home and start knocking in the engine. Now the car won't even turn over or even turn on. I've heard of so many recalls on this car and it's extremely unsafe and I'm too scared to even take it back in to fix it further because I do not feel safe driving this car. I've contacted Ford multiple times with absolutely no help. No one should buy this car at all.
- Eustace, TX, USA
The contact owns a 2014 Ford Focus. While driving at unknown speeds, the vehicle shuddered when the accelerator pedal was depressed. Also, the fuel gauge failed to display the correct fuel level. There were no warning indicators illuminated. The contact called lafontaine Ford of birch run (11661 N beyer rd, birch run, mi 48415, (989) 652-6157) and was informed to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 108,980.
- Saginaw, MI, USA
The contact owns a 2014 Ford Focus. While driving 70 mph, the vehicle decelerated and stalled without warning. In addition, the check engine indicator illuminated. The contact was able to restart the vehicle; however, it operated in limp mode. Varney Ford Inc (located at 237 moosehead trail, newport, me 04953, (888) 460-7356) was contacted and an appointment was scheduled to have the vehicle diagnosed on April 12, 2019. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was also made aware of the failure. The approximate failure mileage was 150,000.
- Etna, ME, USA
Electrical wiring malfunction, internal computer is malfunctioning not giving detailed on info for my car if anything is wrong. Fuel line malfunction. Small leak and smell
- Rowlett, TX, USA
The contact owns a 2014 Ford Focus. The contact was unable to start the vehicle and the check engine warning indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 46,000.
- Houston, TX, USA
Every time my Ford Focus shifts from 1st-2nd or 2nd-3rd the entire car not only shutters but its extremely sluggish and seems like it's going to stall out. (automatic transmission) there are no warning light lit on my dash and the car barely has 56,000 miles on it. When I bought the car it had 35,000 miles and the problem existed then and has progressively gotten worse. Yesterday I was at a yield sign to enter the round about near my house and when I pressed the gass my car shuttered horribly and only went forward a few feet, I was nearly struck by a truck that had to suddenly swerve to keep from hitting us. I took my foot off the gas. When I pressed it again, this time with more force, it shuttered and jerked so hard it forcefully threw my head back against the seat! my 5yr old daughter that was in the back seat was crying uncontrollably, scared because we were almost hit by a truck! the seatbelts in the backseat of my car, have came unbuckled several times while my 2yr old and 5yr old children were in their carseats. When I attempt to rebuckle them it takes about 15- 20 minutes of my consistently trying to get the buckle to latch onto the seatbelts!
- Denham Springs, LA, USA
The contact owns a 2014 Ford Focus. The contact stated that the transmission was faulty and the vehicle would not shift into drive or reverse. The vehicle would also shudder and hesitate while driving. Furthermore, the battery was faulty and the check engine indicator illuminated. The vehicle was taken to terry hendricks Ford (904 stryker St, archbold, oh 43502, (419) 445-7460) where it was diagnosed that a new clutch needed to be installed. The vehicle was repaired; however, the new clutch failed. Shortly after, the vehicle was repaired again by an independent mechanic. The manufacturer was made aware of the failures and did not assist. The failure mileage was 89,000.
- Defiance, OH, USA
My car alerted traction control/hill assist issue while driving under 35 mph. (note I work 3rd shift) next morning got off work and it was dead but was able to jump it. Next night I removed keys from ignition from parked car and vehicle continued to run. Next morning car would not start and was able to be jumped. Took to local Ford dealership and they diagnosed it as the tcm (transmission control module) module which they replaced and returned my car. Same night car would not start again. Took over an hour to get the car charged just to drive to dealership 3 minutes away and the car would not go over 1500 RPM and wouldn't allow me to go over 15 mph. Got to the dealership and had worker witness a test drive in the passenger seat, then parked withe worker still inside and she was able to witness the car not shutting off after key removal. Notified today from service department manager it is now the BCM (body control module) and will be $2900 plus tax to replace the BCM as well as the wire harness that has melted now due to this issue. Ford has told me that they have no programs or recalls to help cover these costs. After research I have discovered that this is and issue with others that have the same vehicle and Ford issued a recall for the 2015 Ford Focus for this same BCM issue but of course my VIN (2014 Ford Focus SE hatchback) is not included. I have had nothing but issues related to the transmission and computer of my car in the 49 months that I have owned it.
- Willard, OH, USA
While driving on a busy street the car made a sound with the words 'engine fault:...' the cars electrical functions went haywire within a minute of the first warning and the car died.
- Los Angeles, CA, USA
Takata recall complaint. My son and I purchased a 2014 Ford Focus together. The rear door was a constant problem in latching properly and this is complaint #1. complaint #2 is the inability to drive the car any more. The car motor seized (my son said the the engine blew up) while driving on the freeway in calif. And had to be towed away. My ex wife spent $4,500 to have the transmission repaired prior to this incident, by a local repair shop in California only to have the car back in the same undriveable condition. Apparently the new transmission now had electrical defects. The local Ford dealer told my son to take the car back to the repair shop that performed the work on the car. The concept of the 14mo2 recall or failed service action never arose. We still have a balance on the loan to Ford credit and an undriveable 2014 car. I find it hard to believe that after patronizing Ford by purchasing 2 Explorer prior to this Focus, that such mechanical issues would exist.
- Langhorne, PA, USA
Vehicle's engine does not turn off after placing transmission in park, turning key to off position, and then removing key. Engine continues to run until fuel pressure drops and eventually stalls. Ignition circuit remains energized and will drain battery. This has happened multiple times.
- Altoona, PA, USA
The customer came in with a no start concern that required the vehicle be jumped each morning. We performed a warranty battery test and determined the battery was not at fault. At that point we proceeded with diagnosis starting with testing the draw on the system. After letting the vehicle sit and disconnecting anything that may draw on the battery we still found a 3 amp draw pulling from the battery. Upon inspection we found the air bag deactivation light lit on the dash with the key off. Checked the wiring diagram found the airbag light is powered out of the BCM. Unplugged connector C2280G draw goes away. Checked all connectors at BCM, found C2280D with washer fluid in the connector and connector burnt from high resistance. Checked connector C137 at the washer pump found the washer pump leaking into connector C137 and pumping all the way to the BCM along circuits crw23 and crw24. Connector C2280D is not serviced as a pigtail, so a complete harness will be needed to complete the repair. A BCM and washer pump will be needed to resolve this concern in its entirety
- Deland, FL, USA
The contact owns a 2014 Ford Focus. The contact stated that there were multiple failures progressing without warning. The vehicle lost power and began to stall. In addition, the fuel gauge was not displaying the correct fuel amount. Woody anderson Ford (2500 jordan ln nw, huntsville, al 35810, (877) 315-0514) replaced the clutch assembly, but the vehicle continued to stall. The vehicle was also taken to more than one independent mechanic for diagnostic testing, but was not repaired. The vehicle was included in NHTSA campaign number: 18V735000 (fuel system, gasoline), but it was unsure if the failures were related. The part for the recall repair was not available. The manufacturer was notified of the failures. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
- Hazel Green, AL, USA
As I was driving, coming off I-70W ramp onto a main city street, my cars "engine fault, service now" indicator came on the screen. My car was still on but would not accelerate. I managed to get to the side of the ramp through the traffic. I attempted to restart my vehicle but was unable. After letting it rest for a few minutes I turned the key again while giving the engine gas. It sputtered on and I was able to make it onto the street. However, it would not accelerate at usual. Reved at 400, I was still only getting up to 20 mph after about 500 ft. It died again once I got under the underpaid, attempting to make it the remaining three minutes to work. After a few more attempts I was able to get it started again and creeped the rest of the way to work with my hazards on. While working I called my dealership for a tow, since my husband carries an extended warranty and roadside assistance. After having it towed they informed us that it was the wiring harness an that it would not be covered under our warranty. They also then told us that the tow would not be covered either since we did not use the appropriate company for roadside. My husband purchased this vehicle six weeks ago and we are now facing a $1400 repair and a $300 diagnostic and tow. Aftevsome research my husband found that 2014 Ford Focus St had a recall for the exact issue. I feel that the fault may be for more that just the sports addition.
- Greenfield, IN, USA
The horn is an important safety system required for annual state inspection. Horn has not worked regularly for years. Have had a mechanic shop reset the wheel switch and it work for a short time. Diagnosed bad design with spring/switch at center of steering wheel.
- Corpus Christi, TX, USA
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start and all the warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 64,000.
- Visalia, CA, USA
1.) while in driving motion my car acts like it stalls or gets stuck in a gear or has a problem shifting. 2.) while in reverse motion my car sometimes wants to act like it can't go in reverse, like I can't back up or drive. I restart the car sometimes & then it's fine.
- Washington, NC, USA
- Strunk, KY, USA