My 2014 Ford Focus with approximately 145,000 miles is experiencing a failure of the Transmission Control Module (TCM). The vehicle hesitates, jerks, and has difficulty shifting, which creates a safety concern when driving in traffic. The issue was diagnosed by a dealership, and I was quoted approximately $1,800 for the TCM replacement. I contacted Ford for assistance, but they stated the vehicle is -??outside of their programs-?? and refused to help, despite this being a widely known issue with Ford Focus transmissions. This defect affects the safe operation of the vehicle and should be investigated.

- Egg Harbor Township, NJ, USA

Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.

- Punta Gorda, FL, USA

Complaint Description: This complaint involves a 2014 Ford Focus with VIN [XXX]. The vehicle experiences severe transmission shuddering, slipping, delayed acceleration, and hesitation when attempting to accelerate from a stop. The vehicle sometimes struggles to move forward normally when entering traffic or crossing intersections. These symptoms appear consistent with the widely documented PowerShift DPS6 dual-clutch transmission defect affecting 2012-?"2016 Ford Focus vehicles. The hesitation and delayed engagement create a potential safety hazard when merging into traffic or attempting to accelerate normally, as the vehicle does not respond immediately to throttle input. The vehicle also appears to have electrical irregularities associated with the transmission control system, which may be related to the Transmission Control Module (TCM) failures previously reported in these vehicles. Although there are currently no open recalls associated with this VIN, the vehicle continues to exhibit transmission behavior that creates an unsafe driving condition. This complaint is being submitted so that the issue can be documented as part of the ongoing safety record regarding PowerShift transmission failures in these vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fresno, CA, USA

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.-??Trasmission Failure-?? Only happened once each year in the past 2 years. I-??d let the car sit for the weekend and then it would be fine to drive. Also related to this issue when the loud clicking noise comes from the Transmission while the car is off when I go to start the car it won-??t turn over have to pump the gas pedal or put it in neutral and it will turn over. Also have had other dashboard messages a lot recently, but haven-??t drove my car in 2 weeks as it-??s unsafe as will stall up at stoplights. These include -??Transmission overheated-??. Brought it to Advanced Auto part to try getting codes to see what-??s wrong, but all that would pop up on their reader was -??Error-??. Date below is when i received the first Transmission failure message. Happened again in May 2025, and now the car is undrivable as of February 10 2026. Video I-??m attaching is the noise the transmission makes when the car is turned off with no keys in the ignition. Will not let me upload it. Can send it in an email when you respond. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Racine, WI, USA

Problems with dual clutch automatic transmission Ford Focus Class action lawsuit of 2013.

- Edmond , OK, USA

I am requesting an investigation into a vehicle I purchased on November 28, 2025, in a transaction conducted using the business name RideTime LLC. After taking possession of the vehicle, I noticed inconsistencies related to the title and odometer reading. I titled the vehicle on December 1, 2025, prior to full confirmation of these discrepancies. Subsequent investigation through Experian AutoCheck, consultation with the Virginia DMV, and inspection by a licensed mechanic revealed evidence consistent with title jumping and possible odometer tampering. Additionally, a mechanic identified indicators consistent with prior flood damage that were not disclosed at the time of sale. I acted in good faith and relied on representations made during the sale, including the use of the business name RideTime LLC. Once the discrepancies were confirmed, I immediately ceased any attempt to sell or transfer the vehicle and am reporting the matter for investigation and guidance on proper resolution.

- Hopewell, VA, USA

While has had the transmission recall work done x 2 and was told by the mechanics that to recync -??drive it like you stole it-?? when you can prior to the last recall fix in Feb and just had the cpv recall replacement done in February it was not driven a lot and I am in my late 60-??s so I do not drive it like a teenager. During that recall repair they said I needed to replace the engine bolts ( I would think would be related due to the -??drive it like you stole it-?? to resync the transmission but had to pay for out of pocket and found a transmission bolts also needed replaced that I wasn-??t told by the ford service guy. Recently in driving it would thunk when stopping and pinched forward and had major excelleration delay when trying to turn in traffic causing safety issues. Shifting was erratic and would stay in like 1st or 2nd when should have been going to 3/4th gear.Took in to service at ford again as the wrench showed up on dash finally thinking it was the auto shift transmission to be told I had a complete computer failure to replace at my cost of approx $2400. Isn-??t this part of what controls the sync in the transmission in the first place" Isn-??t this part of what they should have done on the other recalls like the 18v-735 or should it not be covered as the reprogramming apparently failed and at some point destroyed the computer module system"

- Gulfport, FL, USA

Be reaching out and taking my car to Ford for recalls within the time limit told me they did not see no code I replace it it breaks down put me and my daughter at risk on the highway unsafe and now I spent all my money and can-??t afford another car because of Ford not Doing their job with the policy and the warranties the recalls I-??ve been going through so much trying to fix this car and now I have to take a complete loss because it-??s finally broken down and no one wants to take the car

- Oshkosh , WI, USA

My car has been to the shop twice for the TCM issues, and both times, in 2016 and 2021, the shop performed adaptive learning and cleared the codes, instead of replacing the faulty part. Now, the TCM has completely broken and needs to be replaced. The car wouldn't start at the gas station suddenly. After rocking the car back and forth it did start, but wouldn't go when shifted into drive. It is apparently 2 months out of the extended warranty coverage and now, I have to pay $1,300+ for a repair?! This seems unfair. They knew they had a faulty part, they performed band-aid fixes, and now I am holding the bag.

- Minneapolis, MN, USA

Car running rough/jerky. Trouble accelerating, especially up hills, and following stops. On [XXX], car stalled on [XXX]. Dash light came on saying "transmission overheating pull over immediately". This happened multiple times on the same day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Damascus , MD, USA

Door lock and windows dint work properly. Transmission not working appropriately or at. Randomly says transmission overheating or won't go in reverse

- Portland, OR, USA

My 2014 Ford Focus is having problems with the engine. For starters is several occasions the car will start and not turn off when turning the key to the off position, the car will still stay on. I took it to the automotive parts store and the guy there had me turn the key off and disconnect the battery and that seem to turn off the car. After they had my car scanned with a computer and found lots of issues with. Car stalls and had check engine lights and also a transmission warning light on making it difficult for the car to drive. Recently water dripping inside the vehicle passenger side when the AC is turned on. The car also doesn-??t unlock the doors from the inside have to open it for the passenger side.

- Salinas , CA, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that a wiring harness needed to be repaired. The dealer made the contact aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.

- Cuyahoga Falls, OH, USA

Improperly shifting, intermittently stalls in shifting and loses transmission power. Scan code PO902 Clutch Actuator circuit low Plus 3 other possible

- Mondovi, WI, USA

I have two recalls on my Ford Focus 2014. Ford refuses to fix the tcm due to the transmission shifts. I brought my car in with issues dealing with the tsb revolving around the engine wiring harness and told them my car battery died and it couldn't reverse now brought it to get the work done which I thought included them looking at why it could not reverse I paid them over 1,300 dollars to fix this issues and then after I pull off and notice my check engine light is still on I bring it back inside and they hit me with oh the transmission needs a diagnostic after I paid them a substantial amount I want them to give me my money back

- Charlotte, NC, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally and then stalled with the -??Service Transmission-?? warning light illuminated. In addition, the contact stated that the vehicle shut off in the middle of the roadway. The contact was assisted by a Police Officer was nearby in moving the vehicle over to the shoulder. The contact stated that the failure had occurred several times. The contact stated that occasionally while depressing the accelerator pedal the vehicle failed to accelerate as intended. The contact stated that occasionally while driving and exceeding 40 MPH, the vehicle stalled. Additionally, the horn and the hazard lights failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed that the transmission needed to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

- Sicklerville, NJ, USA

This TCM issue is a known issue with Ford. They issued recalls on this in 2015 and 2017 and extending the coverage in 2023. Please put this on the recall list as it has affected many people

- Las Vegas, NV, USA

The general information I have is my transmission is not working, and it causes the car to stall and jerk unexpectedly, it will be driving fine then aggressively slow down almost to a stop, then launch forward, which could cause an accident to the person in front of me or behind. When these events happen it-??s on and off, and the stalling will follow multiple times during a driving period. The engine light will come on, and many mechanics we have talked to have said to either replace the transition or sell the car, and the transmission is the same price I paid for the car. It-??s ultimately unfortunate because it is a great car, low miles, in great condition, and I am young into college with big loans and can-??t afford to fix this car.

- York, ME, USA

I have been trying to get my car fixed but they will not honor the recalled part. I took it to another garage bc Ford is saying it's my clutch but I seem for my own eyes the only code was for the tcm. And then Ford told me they do not honor another mechanics diagnostics.

- Hurricane, WV, USA

It did the exact same thing it did in April! Driving in traffic this time. The jerking, and not wanting to excelerate... then jumps from drive to neutral doing 70 mph! On hwy 59! THIS IS A SAFETY CONCERN AT THIS POINT! MAKE FORD FIX THIS

- Hattiesburg, MS, USA