10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
49,863 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #59

Dec 282017

Focus

  • 22,421 miles
2014 Ford Focus has a defective horn and does not sound, only clicks and lights flash, when pressing the key fob or the steering wheel. A 2012 Focus driven by a family member has the same problem. I could not warn another car that he was drifting into my lane and he almost hit my car. There should be a recall and Ford should fix the defective Focus horns that a lot of people are having problems with.

- Fairmont, MN, USA

problem #58

Dec 222017

Focus

  • miles
TL-the contact owns a 2014 Ford Focus ---- purchased vehicle used from dealership in Wisconsin --- vehicle was almost in accident last week--- contact had to swerve to another lane to avoid driver in another lane hitting her vehicle --- contact tried to honk horn and horn was not working horn corroded due to having assembly too close to front wheel well--- vehicle was brought to local Ford dealership and contact had to pay to get horn wiring replaced--- dealership stated no recall on vehicle ----- horn assembly was also replaced by contact due to wiring being corroded ---- 0 recalls associated with this VIN....

- Milwaukee, WI, USA

problem #57

Oct 202017

Focus

  • 56,000 miles
Studdering and shuttering of shifting gears. Skips like transmissison is slipping

- Virginia Beach, VA, USA

problem #56

Nov 022017

Focus

  • 60,000 miles
Whenever I take off from stopping the car acts like it's trying to catch up with the engine and gears. This happens almost every time I accelerate after coming to a stop.

- Jena, LA, USA

problem #55

Sep 212017

Focus

  • 60,000 miles
Dual clutch and electrical wiring harness shifted transmission in drive when I was in park resulting the car wrecking into my garage. Canister purge valve stuck open resulting in low fuel pressure causing the vehicle to stall when driving on the highway. Several occasions the car gave me inaccurate gas mileage miles to empty causing me to become stranded.transmission shutter when the vehicle is off but you open a door or turn on a light. Trunk came open while I was in the car wash. Another ncident almost causing me to wreck when I wss braking the car accelerated. Death trap!

- New Braunfels, TX, USA

problem #54

Oct 022017

Focus

  • 35,000 miles
The contact owns a 2014 Ford Focus. While driving 60 mph, the vehicle began to lose power and the check engine indicator illuminated. The vehicle was taken to a local dealer (crouse Ford, 11 antrim blvd, taneytown, md 21787) where it was diagnosed that the fuel pump failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, but the cause of the failure could not be determined. The manufacturer was notified of the failure and closed out the case. The failure mileage was approximately 35,000.

- West Minster, MD, USA

problem #53

Oct 162017

Focus

  • 100,000 miles
The contact owns a 2014 Ford Focus. While driving approximately 55 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to ridenour auto group (500 w broadway St, new lexington, oh 43764, phone number: (740) 342-5146) where it was diagnosed that the fuel tank failed and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

- New Straitsville, OH, USA

problem #52

Jul 082017

Focus

  • 29,000 miles
Ford Focus is highly vulnerable to electric defects in which indicators appear for a long period of time after being attained to, brake tends to slip unexpectedly, bluetooth has stopped working, usb ports, brake lamp faults. My main concern for other drivers and my self is the vulnerability to sharp turn and the crucial acceleration delays. These problems were attained to and maintained by Ford multiple times, problems occur within 1-2weeks after maintenance. I'm concerned even more about the performance and shaking at high speed as well that hasn't been revised.

- Springfield, VA, USA

problem #51

Sep 042017

Focus

  • 59,691 miles
My car has had mulitple issues in the past 2 years with over 7 visits pertaining to the transmission. From the beginning its had problems with stuttering and hesitating on acceleration.I'm currently without my car for the 5th time thia year due to problems which have been taken car of by warranty but is still coating me money due to rentals.

- Lemon Grove, CA, USA

problem #50

Jul 272017

Focus

  • 58,500 miles
The vehicle horn has stopped working completely.

- Catonsville, MD, USA

problem #49

Jul 232017

Focus

  • 55,000 miles
The contact owns a 2014 Ford Focus. The contact stated that on several occasions, while the ignition was in the on position, the vehicle failed to start. No warning lights illuminated. The vehicle was taken to an independent mechanic where the failure could not be replicated. The vehicle was not repaired. The dealer was not notified. The manufacturer was not notified of the failure. The failure mileage was 55,000.

- Chicago, IL, USA

problem #48

May 062017

Focus

  • 56,196 miles
On May 6, 2017 while driving on the highway at approximately 55-60 miles per hour, the engine suddenly propulsion, and effectively stalled. The check engine light came on simultaneously. (it was not on before). The vehicle slowly lost power. I was able to get it off the highway and safely into a parking lot. I had it towed to a nearby Firestone, which ran a diagnostic which revealed that a portion of the engine was defective and has resulted in splicing of wires, which needed to be replaced. I was informed that there is a technical service bulletin, #14-0215 but that for is refusing to pay for the repairs even though the vehicle still is under powertrain warranty. The vehicle seized and effectively stalled on the highway without warning, and I'm lucky that no one was harmed. See attached invoice for repair information.

- West Hartford, CT, USA

problem #47

Jun 262017

Focus

  • 65,200 miles
The contact owns a 2014 Ford Focus. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact stated that the instrument cluster displayed a transmission fault code. The contact was able to restart the vehicle after approximately fifteen minutes. The contact stated that the failure was intermittent. Neither the dealer nor the manufacturer were contacted or notified of the failure. The approximate failure mileage was 65,200.

- Memphis, TN, USA

problem #46

Jun 012017

Focus

  • 41,000 miles
The radio shorts out and makes very loud popping noises. Will happen even if the radio is off or the volume is at 0. this happens in any state as long as the car is on. It is seemingly random in occurrence. It has happened while parked, city driving, highway driving.

- Beaverton, OR, USA

problem #45

Jun 012017

Focus

  • 10,500 miles
June 1, 2017: I took my 2014 Ford Focus St, with ~10,500K miles only 4 months out of warranty, to a dealership for an oil change and warranty recalls. June 2, 2017: The dealership informed me that while reprogramming the BCM, body control module, the computer was wiped and the car would not start. The dealership said they attempted to reprogram it again but did not work but that they had opened a ticket with Ford's technical support. The dealership provided a loaner car to me for the weekend. June 6, 2017: The dealership called to tell me they still had not received a fix from Ford and that Ford knew of the issue and had replied that they would provide an update within 7 business days. I was told to keep the loaner car until the work was complete. I called Ford's service line to attempt to escalate the issue. I was provided the case number, as referenced, and told to talk to the dealership's service manager. The service manager told me that unfortunately there was nothing his technicians could do but to wait for a fix from Ford. June 15, 2017: I contacted Ford service line again and the case was escalated to a regional manager. They informed me that Ford does not have a fix and that Ford has no timeline for a fix. The vehicle is still non-functional. Ford has told me they have no fix and no timeline for a fix. The dealership is waiting on Ford to provide a fix as it's a computer issue and the dealership cannot do anything to solve it.

- Riverside, CA, USA

problem #44

Apr 122017

Focus

  • 35,000 miles
My vehicle had been brought in for transmission issues before for slipping, and delay when the gas is depressed. Since the repair I've noticed the car's transmission while put in reverse will feel like it slips into neutral. It happened while I was backing into my parking spot in my apartment complex. The transmission is also very jerky when accelerating on an incline and will start to roll backwards. This was also a problem prior to the initial repair so I don't know if this is signifying the return of the problem. In addition to the transmission problem the controls on the steering wheel are also non-responsive or will control something other than what it is supposed to be for (ex: Volume + and - change the radio station or end a call). In addition to this, the sync system will either not connect to the phone via bluetooth occasionally or it will not be able to recognize the device. Keep in mind that the phone connecting is a galaxy S7, so I know it is compatible. The electrical problems have been on going and were addressed in the initial transmission repairs but they were not resolved. The second transmission issue occurred again on the annotated date.

- Vista, CA, USA

problem #43

Apr 242017

Focus

  • 7,155 miles
Break light on dash said break light fails all break lihts on when pushing break pedel my wife checked it light came on and warring transmishin running hot tap breaks back trunk lach on the back everytime I hit a bumb the light comes on the dash and today when I was backing up all thje indercater light went out on dash.it was in the shop on 3/28/2017

- Lake City, FL, USA

problem #42

Mar 282014

Focus

  • 15,000 miles
The contact owns a 2014 Ford Focus. While the accelerator pedal was depressed, the vehicle failed to accelerate without warning. The vehicle was taken to a dealer where it was serviced twice under warranty and repaired per tsb: 13-6-10; however, the remedy failed. The VIN was not included in NHTSA campaign number: 14V495000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 15,000.

- Lebanon, OH, USA

problem #41

Mar 262017

Focus

  • 53,000 miles
Five times this car has completely stop at 60mph driving on major highway 494 minneapolis, mn. Stalled 5 times. This car has almost killed me 5 times. Its been serviced 5 times with no resolution. I want my money back or a new car that wont kill me. Every time its serviced the dealership charges me a fee.

- Hopkins, MN, USA

problem #40

Jan 112017

Focus

  • 34,000 miles
The 2014 Ford Focus only has one door lock/unlock button which is located on the front middle panel near the radio controls. There are no manual lock/unlock mechanisms on any of the doors - if a crash occured, how would anyone in the back seat be able to get out if the driver is unable to push the button for them" that seems like an unsafe decision for a vehicle made for multiple passengers. Second, occasionally while driving in rainy weather, I have switched the wipers on to find that they hesitate for a few seconds before finally wiping the windshield. This does not happen every time, but I expect them to move when I turn them on, not a few seconds later. In the rain, a few seconds of non-visibility can be dangerous- even more so if it happens at night the next time. Are these electrical issues? could the unlock feature be an electrical if for any reason the battery goes or hits water"

- Tewksbury, MA, USA

Read the next 20 complaints »