10.0
really awful- Crashes / Fires:
- 18 / 8
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 42,572 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
This car had transmission problems from the day I bought it. Then with less than 50,000 miles on it, it quit on the highway. I had it towed to the local Ford dealership where they charged me $150. to tell me the antifreeze had leaked into the engine and ruined the engine and it would cost me $9,000 to have it fixed.
- Kalispell, MT, USA
The contact owns a 2014 Ford Focus. The contact stated while depressing the accelerator pedal from a stop sign, the vehicle began to hesitate and jerk abnormally. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 151,580.
- Mims, FL, USA
The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact stated while driving at various speeds or while idling, the vehicle was sputtering. The contact took the vehicle to the dealer who diagnosed that the control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not eligible for a free repair. The approximate failure mileage was 86,476.
- Clinton, MA, USA
The contact owns a 2014 Ford Focus. The contact stated that while driving 35-40 MPH, the vehicle decelerated and would not exceed 5 MPH. The check engine warning light was illuminated. The contact was able to drive to the nearby residence. The vehicle was towed to the dealer, where the TCM was replaced; however, the failure persisted. The contact stated that the vehicle was jerking and hesitated to respond while driving from a complete stop. The vehicle was taken back to the dealer, where it was test-driven and diagnosed that the failure was related to Ford Campaign Number: 19N08 and the clutch assembly needed to be replaced. The dealer informed the contact that the Service Campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they had sent a notice of Ford Campaign Number: 19N08 in 2019; however, the contact stated that the notice was sent to the previous owner as she became the owner of the vehicle after the warranty had expired. The failure mileage was approximately 59,000.
- Valparaiso, IN, USA
The transmission control module cause my car to only work in drive. I was in a rural area without adequate resources or any warning that the module would go out. After being able to get if eventually towed to a dealership they fixed the tcm module and then informed that the clutch in my vehicle with an automatic transmission was out and the vehicle was now stuck in reverse. The clutch going out is a result of the tcm component wearing out the clutch this information was provided by a ford mechanic. Both the parts are faulty in the vehicle leaving drivers stuck in places without any warning that they will soon need to be serviced. Ford covers repairs for some of these things under their customer satisfaction program; however, that does not remedy the fact that the parts are faulty and will need constant repair throughout the vehicles lifetime.
- Johnstown, CO, USA
Car stalls, shakes, won-??t accelerate properly, won-??t go passed 35mph, engine fault light comes on, and car goes into limp home mode.
- Hastings, MN, USA
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering, and the transmission was slipping. The contact stated that the failure occurred on several occasions. Additionally, the contact stated that upon shifting from park(P) to drive(D), the vehicle hesitated. The contact turned the vehicle off, and the vehicle failed to restart after several attempts. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The part was replaced; however, the dealer diagnosed that the clutch also needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 40,000.
- Reno, NV, USA
Transmission fault!!! Once I noticed the previous recall on the gas tank valve it ultimately stopped my vehicle. I cannot drive it due to first running out of gas from fault in miles to empty. Car would out of nowhere stop driving as well as barely start. The gas already reading incorrect, the. Now the transmission light continues to come on. I almost crashed more than once with kids in the car due to it after 2hours of driving fine, immediately stopping and not allowing the car to drive. Gas tank recall when sent into the dealership yet the issue is still there. It is obvious because the miles to empty are still wrong cause me to possibly put too much has not enough gas. It is very unsafe to drive.
- Pittsburgh , PA, USA
The contact owns a 2014 Ford Focus. The contact stated that after turning off the vehicle, the engine remained running. There was no warning light illuminated. The contact stated that the failure had been draining the battery. The contact-??s husband had to disconnect the battery after turning off the vehicle in order to prevent the battery from being drained. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to Ford Campaign Number: 15C06. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was unknown.
- Hamilton, IA, USA
The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to immediately start. Additionally, while operating the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
- Winter Garden, FL, USA
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 50 MPH, the wrench symbol warning light illuminated. The contact pulled over and parked the vehicle. The vehicle was turned off and failed to restart. The vehicle was towed to the local dealer where it was diagnosed that there was an internal coolant leak and that the high voltage battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,305.
- Hayward, CA, USA
- Faulty windshield washer pump pushing liquid into the Body Control Module and harness - Damaged electrical communications communications controlled by the Body Control Module including: 1) functionality of the wipers resulting in obscuring the windshield from clear visibility of the road 2) vehicle will not reliably shut off after removing the key. It continues to run. 3) vehicle will not reliably shift into different gears due to the disruption of the electronic transmission signaling. 4) electrical system drains the battery after a few hours of sitting idle. - The problem has been identified by a dealership - A dealer has inspected the problem. - Washer pumps would intermittently function and then randomly would not.
- New Berlin, WI, USA
Transmission and engine failure Available for inspection Failure on highway Inspection by others: yes mechanics warning indicators failed
- Laredo, TX, USA
I started having problems the minute I drove off the lot they told me my transmission was fine when I knew it wasn-??t 2020 started going in to be repaired transmission needed rebuilt rear main seal needed to be replaced that-??s when the tech realized my transmission needed to be rebuilt it-??s been in the shop three or four times for the transmission and the clutches then I think my transmission started messing up again 2021 then found out it was misfiring replaced spark plugs and coils all of it now on top of all my other problems my check engine lights back on it-??s flashing I-??ve done the spark plugs again just replaced my O2 sensors going to take it back to a mechanic and have it looked at don-??t know what-??s going on I-??m really worried that my coolant is leaking because it-??s went down and done and now I just filled it up again and it looks like it-??s dropping again i-??m hoping it-??s nothing because I just found out that the eco-boost motors are leaking coolant into the cylinder heads they-??re saying trucks right now I think it-??s in Canada in California I know I have a eco-boost your car flex fuel or whatever you wanna call it so I-??m really hoping it-??s nothing but problems after problems with his car and Ford doesn-??t wanna do anything about it they gave me some money as a good faith thing but that-??s it I got a hold of Ford and they will the lady called me once she says she called three times she won-??t return my phone calls I was told that they wanted to buy my car back now they won-??t do anything and like I said I-??m having problems with it again these cars are crap they need to take all of them back and I-??m sitting here reading even more people having issues that-??s not OK and I don-??t even know what-??s wrong with my car right now
- Gardnerville , NV, USA
There is a CSP recall on shudder clutch. The car shudders to the extreme and sometimes doesn't shift into second or third gear for 2-3 seconds nearly causing accidents while merging onto highways several times. I contacted I have taken it to the Ford dealership 3 times and called Ford and now want to acknowledge that that is the problem, but unfortunately the warranty has expired. I have been dealing with this for two years.
- Leroy , NY, USA
My car is still at the dealership (CrossRoads Ford, of Indian Trail, NC). The vehicle has been there since 11/22/22. The Service Department keeps telling me they are waiting on a Recall Part to come in and have not given me anything else. The car will not drive, and they advised it was a Recall Part, but the system shows all Recall has been repaired? I need my car back- I have already paid 3 months for a car payment, on a car that is still sitting in the Service Department there.
- Monroe, NC, USA
I went to get into my car and it wouldn-??t start. I called a tow truck to have it brought to my mechanic. It wouldn-??t go in reverse once it did start. My mechanic thought it was the transmission module. I had it towed to Walls Ford Deslership. They stated it was the shift stuck in my transmission. Somehow it controls the power, etc. my car only has 51,000 miles on it and was past the 6 year warranty. It cost me $2,550 to fix it. I believe with all the transmission issues on the Ford Focus vehicles, this issue should have been covered and not paid out of pocket.
- Seabrook, NH, USA
The rpm of the car all of a sudden felt like it was being forced just to accelerate. When I get to certain velocity the cars rpm shuts up and then come down again. After that it started saying that the transmission was getting over heated and that I needed to stop safely.
- Mckinney, TX, USA
The entire car is a a safety issue. From the breaks and door latches, to the fuel system, electrical system, to the transmission. The 2014 Ford Focus SE needs to ne recalled aand taken off the roads.
- Appleton, WI, USA
- Banning, CA, USA