The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving 70 MPH, the vehicle failed to respond. A transmission overheated fault message was displayed. The contact's husband merged to the side of the road while the vehicle was losing motive power. The vehicle was driven into a gas station and placed into unknown gears as the transmission seized. The contact towed the vehicle to the residence. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,771.

- Racine, WI, USA

The contact owns a 2014 Ford Focus. The contact stated that while refueling, the vehicle started shaking with the check engine warning light illuminated. The vehicle failed to reverse. The vehicle was towed to the dealer who diagnosed that the driveshaft had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred approximately 11 days later. The vehicle was towed to the dealer who diagnosed the same code and that the clutch assembly had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 115,000.

- Newport News, VA, USA

I have two recalls on my Ford Focus 2014. Ford refuses to fix the tcm due to the transmission shifts. I brought my car in with issues dealing with the tsb revolving around the engine wiring harness and told them my car battery died and it couldn't reverse now brought it to get the work done which I thought included them looking at why it could not reverse I paid them over 1,300 dollars to fix this issues and then after I pull off and notice my check engine light is still on I bring it back inside and they hit me with oh the transmission needs a diagnostic after I paid them a substantial amount I want them to give me my money back

- Charlotte, NC, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and jerked while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the dealer failed to duplicate the failure. The contact was eventually informed that the transmission clutch was defective, causing transmission failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

- Ventura, CA, USA

The warranty was extended on the transmission control module (TCM) instead of a recall. Symptoms of the TCM include -??intermittent loss of transmission engagement while driving, no start, or lack of power-??. All potentially very dangerous in my opinion. It is also my opinion (and others) that a failing TCM can harm the clutch. My TCM was reprogrammed in 2019 and the clutch (under warranty at the time) was replaced. Last week the TCM was replaced at no charge and the clutch was replaced again but at a cost of $3,571.77 this time. I was driving on an interstate highway when a warning light came on and minutes later the car went into neutral. Fortunately for me I was able to get off an exit and pull over on the exit ramp shoulder. I see online that many others are having similar problems. Some might not be as lucky as I was.

- Annapolis, MD, USA

The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle sputtered and stalled. The vehicle was able to restart. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle was running roughly. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Number:?19V515000(Fuel System, Gasoline), and the contact replaced the purge valve; however the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer and to the NHTSA hotline for assistance. The failure mileage was approximately 116,000.

- Pendleton, OR, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at approximately 35 to 40 MPH, the vehicle started jerking abnormally. The contact stated that while at a traffic light, the vehicle revved up abnormally. The vehicle failed to go into gear. The check engine and another unknown warning light were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle had experienced transmission failure. The mechanic informed the contact that the transmission needed to be rebuilt or replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 160,000.

- Atlanta, GA, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power, after which the contact became aware that the transmission had shifted into neutral, and then shifted back into drive independently. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the shift forks and dual-clutch. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.

- Wildwood, MO, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and shuddered while accelerating and shifting gear. The check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch had previously been replaced but had failed again. The transmission clutch was replaced. The vehicle was returned to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was taken to a transmission shop where it was diagnosed that the transmission clutch and actuators had failed. The vehicle had not been repaired. The contact learned of a Customer Satisfaction Program, NHTSA ID Number: 10072057 (Power Train). The contact called the dealer and was informed that the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included and that the clutch was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 58,000.

- Dewey, AZ, USA

Engine service now popped up on my dashboard and the car did not want to drive it wanted to stall out and die, car is not driveable. Have not had the car long only 8 months I-??ve had this car, this car has been having transmission issues since we bought it and we also were sold this car with a known recall. Dealership will not do anything to fix these issues and I am going to be without a car and way to work.

- New Britain , CT, USA

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to accelerate while the accelerator pedal was depressed. The check engine warning light was illuminated. The failure occurred on several occasions. The vehicle was driven to a local independent mechanic where it was advised to have the vehicle diagnosed by the dealer. The vehicle was then taken to a local dealer where it was diagnosed that the RPM clutch shudder was at 349 when the normal RPM was 250 and that disks 1 to 3 were burned due to overuse. The vehicle was not repaired; however, the vehicle remained in the dealer possession pending repairs. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

- Becker, MN, USA

Transmission went out

- Keiser, AR, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced. The dealer informed the contact that the repair was not covered under the warranty. The vehicle was not repaired. The contact stated that the failure was related to Customer Satisfaction Program 14M02, and Technical Service Bulletin: 16-0129 (Power Train). The manufacturer was contacted and opened a case. The failure mileage was approximately 110,000.

- Wooster, OH, USA

I have been trying to get my car fixed but they will not honor the recalled part. I took it to another garage bc Ford is saying it's my clutch but I seem for my own eyes the only code was for the tcm. And then Ford told me they do not honor another mechanics diagnostics.

- Hurricane, WV, USA

As I have stated before, this seems to be an issue with all cars like this and the year! I am very disappointed that I heard NOTHING back from the first time I sent this. Spending over $4000 on a $4000 car is ridiculous

- Rockmart, GA, USA

When the transmission went out, it shuddered so hard it broke the motor mounts. This is a serious problem and needs to be one recall list! I just had to pay $4000 to have the clutch, nigh shift levers engagement bearing and bearing support tube replaced. The dealership can almost do this car with his eyes closed because he has done so many! This should not be the case!!!

- Rockmart, GA, USA

The vehicle is a 2014 Ford Focus equipped with a PowerShift dual-clutch transmission-named DSP6. The vehicle exhibits a Faulty automatic transmission/shift malfunction and is unable to shift properly; causing intermittent engine deceleration coming to a stop; this indicates there is a shift malfunction and a faulty transmission. This problem has been confirmed by the dealer.

- Spring, TX, USA

The contact owns a 2014 Ford Focus. The contact stated while driving 45 MPH, the vehicle unintendedly shifted into neutral. The contact stated that the check engine warning light was flashing, and the vehicle stalled and was undriveable. The contact called the local dealer and was informed that parts were on backorder. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 13V523000 (Power Train). The manufacturer was not notified. The approximate failure mileage was 35,000.

- Wilton, ME, USA

The contact owns a 2014 Ford Focus. The contact stated that the gear had to be shifted from park to neutral and back to park to start the vehicle. The vehicle started and the contact depressed the accelerator pedal however, the vehicle failed to respond but the engine revved up. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and the transmission slipped and delayed while downshifting. The contact stated that while depressing the brake pedal to stop the vehicle, the vehicle accelerated unintendedly without warning. The check engine warning light was illuminated. Additionally, the -??Transmission Hot - Pull Over Safely - Wait 5 Minutes" was displayed. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the actuator had seized and burned the clutch. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 107,000.

- Louisville, KY, USA

There was a Purge Valve Replacement and a Valve cover replacement recall on other Ford Focus Models. Ford Customer Service personnel and website stated not on my model.

- New York, NY, USA