10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
29,077 miles

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« Read the previous 20 complaints

problem #139

Jan 242021

Focus

  • 164,203 miles
When I accelerate it keep stalling, speed won't change it takes like 10 seconds to pick up speed.

- Daytona, FL, USA

problem #138

Jan 012021

Focus

  • 80,000 miles
Transmission doesn't work correctly

- Cordova, TN, USA

problem #137

May 122020

Focus

  • miles
My car jerks when I stop and start. Had sparks plugs replaced becsuse I thought they were day. It will not back up when engine light comes on. When going up hills it seem to hesitate on switch gears. Car cuts of at times when driving and had to get coolant and heater hose replaced. When engine light is on sometimes the car will not start.

- Seneca, SC, USA

problem #136

Apr 012015

Focus

  • 103,772 miles
The contact owns a 2014 Ford Focus. The contact stated while driving 55-60 mph and accelerating, the vehicle failed to shift to the next gear. The contact pulled over. Additionally, while at a stop, the vehicle hesitated to accelerate or accelerated and decelerated independently. The vehicle revved up with the check engine warning light illuminated. The contact called keller motors (700 Cadillac ln, hanford, ca 93230, (559) 582-1000) and was informed that there was no transmission technician at the location. The vehicle was taken to will tiesiera Ford (2101 E cross ave, tulare, ca 93274, (559) 688-7471) to be diagnosed. The contact was informed that the transmission clutch and module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 103,772.

- Coalinga, CA, USA

problem #135

Aug 312020

Focus

  • miles
Ford dealership would not repair my transmission control module/ shudder even though it is covered under warranty, because "it had not failed bad enough yet". they are aware of the issue and said the part was failing. If the part had not failed bad enough yet, then I would be responsible for the fees.

- Napa, CA, USA

problem #134

Aug 162020

Focus

  • miles
The car want start it will turn on then when trying to go the car stalls out and the car keeps acclerating. It reads engine failure and I havent even had this car two years yet and aint even finish paying I off. I had to get tolled off the highway with my kids do to the car want start and when got it home it started but keeps accelerating. I need this car to get checked or something this is unsafe for my toddlers when I have to use that vehicle to get back and forth to work and take my kids to daycare..what am I suppose to do with a vehicle im still paying on and want start. I have been researching and seen that multiple people been having problems with there Ford Focus the same problems im having.

- Jacksonville, FL, USA

problem #133

Jun 292020

Focus

  • 122,450 miles
Back at the end of June, first part of July I had a check engine light on and then the next day it was off but some stupid "my key came on and not it regulates my speed and volume. I am not paying over $200 to have it removed. But the most important thing is the clutch on my transmission is out and Ford won't replace it for free and I dont have the money to fix it. I believe Ford should fix it for free since they can't build good transmissions.

- Kouts, IN, USA

problem #132

May 012020

Focus 4-cyl

  • miles
While driving on highway my RPM will fluctuate up and down. RPM's will raise high while my speed doesn't increase. My steering wheel pulls to the left. Car wants to stall periodically. It has a hard idol.

- Lewisville, TX, USA

problem #131

Jun 022020

Focus 4-cyl

  • 57,000 miles
My dps6 transmission again had a severe shuddering incident when pulling out into 55 mph rush hour traffic on a 6-lane highway. After the shudder discontinued and speed was increased to approximately 50 mph, while attempting to navigate into another lane, I had a significant loss of power after engaging the accelerator to the floor with zero response from the transmission. Due to this defect, my vehicle was struck in the rear by an oncoming vehicle.

- Spring Hill, FL, USA

problem #130

May 172015

Focus

  • 100 miles
Car shudders when starting from a step position to an accelerated speed. Example: Sitting at a stop light and when the light turns to green and gas pedal applied the car shudders or does not move. When it doesn't move forward when applying the gas pedal it feels as though the wheels are just spinning. At other times the car will automatically jerk forward when not intended. At other times the car doesn't move forward when you apply gas the pedal. I have had the transmission replaced 4 times. I have had several software updates. I have had seals replaced. Milage as to date is 31400

- Topeka, KS, USA

problem #129

Feb 092019

Focus

  • 95,000 miles
The vehicle idles rough, the transmission slips and the rpms get high in first and second gears, it takes forever to accelerate, the fuel gauge will say 100 miles till empty then die on you, I have been stranded 5 times in less than a year due to that, recently on 2/8/20 the car wouldn't accelerate in the middle of a busy intersection and proceeded to stall in the middle of the road. I had to literally push the car out of the intersection and into a store parking lot during 5pm traffic. I cannot believe this car received a 5 star safety rating, I feel a number of things about this model car and company but safe definitely is not one of them. Doors that have defective latches, opening at anytime, transmission problems leading to cars constantly almost rear ending you, and a car that can stall in the middle of a busy intersection or freeway, is not by any means a definition of the word safe. I will never buy another Ford again, and I will convince any else to not buy from a company that values profits over consumer safety by installing cheap, defective parts and components

- Sandia, TX, USA

problem #128

Nov 272019

Focus

  • 48,020 miles
The car slipped to neutral without any warning while driving 65 mph. I was lucky that no one was behind me or I would have got rear ended and get killed or maybe the other driver would have been killed.

- Raleigh, NC, USA

problem #127

Nov 012019

Focus 4-cyl

  • 74,400 miles
The vehicle was purchased on August 11, 2019 from ourisman Chrysler Dodge Jeep Ram of bowie. A few days after, I started noticing issues with acceleration, deceleration, and fuel gauge issues with the vehicle. I went back to the dealership and I was told that fixing the fuel tank recall and transmission warranty extension on the vehicle will fix the issues. I took off a day from work and took to ourisman Ford & Lincoln in alexandria, Virginia. After several hours of waiting, I was told that I will have to drop it off another day because some part(s) will be ordered. About a week after, I dropped it off and it stayed for over 3 days. I was told that everything was okay. Perhaps, just about 1000 miles of driving in about 6 weeks after the repair, I almost had an accident due almost sudden stop on the highway on Friday, November 1, 2019. I was driving at about 60mph when the vehicle almost stopped with the alert 'transmission fault service now'. I managed to pull off the road, turned of the engine and turned it on after about 20 minutes and the alert came up again. I drove at no more 20mph with the hazard lights on to my home. I scheduled appointment with darcars Ford in lanham md to drop it off on Monday, November 4, 2019. I am complaining because I have owned this for less than 90 days but I have gone through a whole lot. Now it's becoming clear that the dealership knew, concealed and sold a severely useless vehicle that almost took my life. I am frustrated because the absence of a vehicle will obstruct my work, my son's school and all our medical appointments for the week. I sincerely need help...

- Springdale, MD, USA

problem #126

Oct 232019

Focus

  • 73,207 miles
I started my car the check engine light came on, I put it in gear and it hesitated to accelerate. It also when I had it in park and went to put it in drive, it started going in reverse. Had a diagnostic test done and it came back: P0902 clutch actuator circuit low. I only drive the city streets.

- Columbus, OH, USA

problem #125

Jul 272019

Focus

  • 75,000 miles
When accelerating, the vehicle will shake and shudder due to a problem with the dual clutch as described by the manufacturer https://media.Ford.com/content/fordmedia/fna/us/en/news/2019/08/14/Ford-statement-on-dps6-customer-satisfaction-actions.html I have contacted Ford about my issue but they said my vehicle would not be eligible unless the check engine light came on even though I am having the same problems described.

- Dacula, GA, USA

problem #124

Oct 012018

Focus

  • 1 miles
Not sure why but car studurds going in to 1st gear and 2nd. Fuel for this vehicle is consumed very fast.

- Yuma, AZ, USA

problem #123

Sep 142019

Focus

  • 80,000 miles
Car stalls at will, gas gauge & miles to empty always wrong, low fuel indicator light never comes on and has huge problem w/ acceleration. It often shakes violently when I hit gas pedal, also takes forever to get up to speed. If it's not shaking violently then it just stalls, literally dies, will not restart. Forget fuel gauge. Not only is it always wrong, it changes at will. I go up or down a hill, gauge & miles to empty changes. Low fuel indicator never lights up so who knows how much gas I have. Last two times it stalled on highway at 65mph. Engine just cut out, died & would not restart. Has been to dealership 3 times in 3 weeks for same issues. First incident, kindle Ford in cape may court house, NJ had it 9 days over labor day holiday. Finally advised repairs eligible under recall however waiting for parts, specifically fuel tank, which according to fedex was in transit. 'lucky for me' he said, finally had loaner available. I'm walking to get loaner when suddenly tech yells over that my car is done! what? he just said tank was in transit! reluctantly took my car only to have it die again. Had it towed to kindle again and he said car started right up for him after he put gas in it. He implied I ran out of gas because gauge was pinned on empty. I had put gas in it that morning. Gauge indicates it was low but it was not pinned on empty (see photo). And if that was the case, warning light never came on (see photo). Now they are saying they can't fix it until they replicate problems for themselves. As if I was lying! car doesn't do it when they drive it so what do I do? I'm afraid to drive my own car but I have to go to work, etc. I just hope my son & I aren't killed when car unexpectedly stalls again while we are on the highway.

- Villas, NJ, USA

problem #122

Sep 042019

Focus

  • 110,000 miles
The contact owns a 2014 Ford Focus. While driving approximately 20 mph, the vehicle did not respond when the accelerator pedal was depressed. The contact merged to the shoulder and then kept driving until the desired speed of 65 mph was reached. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 110,000.

- Templeton, CA, USA

problem #121

Aug 272019

Focus

  • 65,000 miles
I was driving on the highway and the car just stopped getting gas or responding to me it dropped speed dramatically as a simi was behind me which read oversized load and I was going up hill so I was trying to try my hardest to get in the emergency lane then the engine light popped on fooling a warning of my transmission was hot to stop. I was terrified I had my 2 kids in the back and they were scared also I thought for sure we were going to die that mourning. I'm to scared to drive that car or any other car after going threw that. It's in the shop now but the dearship is already trying to tell me the bill for stuff. I'm confused and vary aggravated thanks to all that I dont know what to do being a single dad trying to do good. This happened on I-25 North bound near highway 66 mead exit. Colorado

- Thornton, CO, USA

problem #120

Aug 082019

Focus

  • 60,000 miles
The contact owns a 2014 Ford Focus. On several occasions, while stopped at a traffic light, the accelerator pedal was depressed and the vehicle failed to respond. On another occasion, while attempting to exit from a parking lot the vehicle failed to start. Roadside assistance was contacted and was able to provide a jump start. The vehicle was taken to pacifico Ford (located at 6701 essington avenue, philadelphia, pa 19153, (877) 349-3923) where it was diagnosed that the fuel tank needed to be replaced. The transmission control module and transmission clutch needed to also be repaired. The fuel tank and transmission control module were replaced; twice however, the failure recurred. The contact was also informed that it would cost $947 to replace the transmission clutch. The repair was not performed. The manufacturer was informed of the failure. The approximate failure mileage was 60,000.

- Aldan, PA, USA

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