The contact owns a 2014 Ford Focus. While the driver was pulling out of the driveway and depressing the accelerator pedal, the vehicle failed to move forward. There was no warning indicator illuminated. The vehicle was taken to victory lane Ford (located at 903 old rte 66 N, litchfield, il 62056, (217) 324-3965) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. In addition, the failure occurred on two different occasions. The vehicle was taken several times to the same dealer where the transmission and clutch were replaced twice. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

- Donnellson, IL, USA

I have transmission problems since I bought my car in 2016. Lose of power on freeways and acceleration problems all the time. The service engine light continues to turn on and off unexpectedly. Ford continue to denying those problem, causing a lot of stress every time that I drive long distances

- Hudson, FL, USA

My 2014 Ford Focus began shuddering almost immediately after I bought it, which was May 2014. I took it to my Ford dealer to explain. I was told it wasn't a problem and I should continue driving it. The shuddering continued. It normally happens when pulling out from a stopped or near stopped position, on flat and inclined surfaces. I took it back to the Ford dealer once again. They said they adjusted a few things and I would be fine. Took it back a 3rd time and they said they had to order a new clutch. Scheduled an appointment to have that done. It worked fine for a few months, but I was back at the dealer multiple times with the shuddering and transmission/clutch issue. It has been replaced twice in my 2014 Ford Focus. I went back again to complain of same issue, I was told my warranty ran out and they could only replace clutch if I paid for it!!! I still drive it daily, with the shuddering. Worried at every stop, I hope the car doesn't stall, speed up or cause an accident!!! it occurs on city streets, ramps onto highways, at traffic lights, stop signs and yields. Car is usually going from stopped or slow speed going straight or turning. Please help me!!!

- Tamaqua, PA, USA

The Ford Focus stutters when taking off. Everytime I go to get on highway it wont accelerate and shakes. It's scary I always feel like it will cause an accident and Ford service shops refuse to do anything about it even though my vehicle has been under warranty.

- Bunker Hill, IL, USA

My vehicle is currently in the shop for transmission repair. National news reports that these vehicle models, along with fiesta's have transmission problems that cause shuttering and/or acceleration issues. My vehicle had both these issues, fortunately, I was not killed before I could get it to the shop. My car would accelerate on its own which is absolutely terrifying. I wonder why there is not a safety recall due to this issue? I will now have to pay out of pocket for the repairs.

- Denver, CO, USA

Loses power during acceleration from dead stop or onto freeway, transmission bucks and does not engage from first gear to second gear in alleged automatic transmission. Slips into neutral while the car is in motion. Dealership said that Ford is aware of the problem, but has no plans for a long term fix.

- Troy, MI, USA

Transmission shifting problems: Hesitation/jerking while shifting; this problem is well known by Ford & the dealers; transmission slips. Anytime/where I'm driving my automatic-transmission 2014 Focus and press the accelerator after slowing down to or starting in first gear (as in from a stop), the transmission races as if caught between gears. This makes me press the accelerator down more to force it into gear. Sometimes it feels like the car is coasting along in neutral until it kicks into gear. This has also happened on the highway between other gears - there is loss of forward motion. I've been to Ford to "reset the transmission gauge" 4 times now- including for the 2 recalls for this dps6 transmission. The last time they had the car I had a rental for just over 3 weeks while they were replacing parts that they claimed caused the slipping. Since then, the problem has been better, but whenever I turn on the A/C and it's raining out, the problem returns. This has been going on since the 2nd month of ownership (Oct. 2014) - a 5-year problem. There are several recalls and articles (eg https://Ford.oemdtc.com/1650/14M01-dps6-transmission-clutch-shudder-transmission-input-shaft-seal-warranty-extension-2011-2014-Ford-fiesta-Focus) that relate to Ford's knowledge and repair attempts for this issue. Date on this form is first occurrence, not the last

- Morristown, Nj 07960, NJ, USA

We have had problems with the acceleration since we bought the car. The car does not change gears cleanly. Instead it may hesitate before changing gears, act like it is in neutral with high revolutions and no change in acceleration. We have to play with the pedal constantly to try to make it act normal in changing gears even thought this is an automatic transmission car.

- Annandale, VA, USA

I have a 2014 Ford Focus titanium. My vehicle has just passed the 70,000 mile mark and continues to experience with the transmission to include bucking, kicking, jerking, and delayed acceleration. The vehicle has been in for multiple software updates and a new clutch. The problem continues and I do not believe the company has a solid fix for this. The issues with the transmission are for multiple years within the Focus and fiesta vehicles. Just today, the vehicle lost acceleration as I was going around a turn. Simply put, I do not feel safe in my Ford Focus and I want to know what is being done to resolve this so drivers are safe and secure.

- Dearborn, MI, USA

My module control to the transmission went out, I paid to have it replace. Now my car is at Ford because the motor clutch to the transmission needs to be replace, this happened within a week of getting out of the shop for the first time. I can't upload anything, car has been at Ford since June

- Memphis, TN, USA

In the course of less than a month, the car's problem progressed from intermittent starting issues that left me stranded to a full-on failure of the transmission control system. The clutch of the vehicle had been replaced and the transmission repaired in June 2018. On May 30th, 2019, the car was taken in due to transmission starting issues. The lights would turn on when turning the key, but the engine would not crank. The car was returned after the transmission control module was replaced. On June 11, 2019, the car was returned to the dealership for the same issue. Car would not start and took about 50 tries after having been stranded for several hours. Car was returned to me several days later because nothing was found. On June 19, 2019, I was driving down the highway, I was in the left lane going about 60 mph. I tried to accelerate to pass someone, and my car would not accelerate. When I looked down, my check engine light was flashing, my battery light was on, and my oil light was on. The car downshifted and started to rapidly decelerate. Engine shut down, and car was rolling to a stop. I had to rush to the right lane in rush hour traffic, and I managed to roll my way up the exit ramp, where my car shut down completely at the top of the exit ramp. Car would not restart, and I was stranded there for over an hour in a dangerous place and situation. I called a tow, and after trying to start my car intermittently for over an hour, the engine finally started. I drove it straight to the dealership to be checked out again.the same issue with transmission control has persisted, resulting in me having to take the car in on three separate occasions in about two weeks. It started of from intermittent starting issues to the car shutting down completely while traveling at a high speed. This car has done nothing but put me in danger, and I haven't even paid it off yet.

- Grosse Pointe Woods, MI, USA

Transmission is sluggish, tugging..taking off, not shifting or shift all at once. Even up hill, in traffic. Car speed will take off on its own. Hard to brake. Went down hugh hill, car in control tugging back so hard, the noise was so loud that we thought car was going to blow. 15yr old in car. Dealership had me drive car off lot with a temporary inspection and come back in month. Its not a temporary sticker. I couldn't take car home night I bought it. So all these things happening after taking car off lot. I went back in a couple days later. Told to buy a warranty, they reset the transmission, as if I owned the car for years. This isn't right. They prolonged helping, etc...even asked for my car back. Then thrown in my face that it was at auction. Nobody was helping. Send letters, did a survey, calling, dropping in, etc...I documented everything. I need help!! this is a dangerous lemon and they took advantage of me. CEO is contacted to. I need help incase I get the run around again. The car has someone else's inspection on it 7-19 come back in 4wks...what?? day I brought it home. All these suprises!

- Hanover, NH, USA

Vehicle shudder problem 2014 Ford Focus SE I bought the car from an auction on May 13th, 2019 with slightly more than 78000 miles on the odometer. I could not drive it away because I did not have a second driver and the auction was 1 hour away. I picked up the car two days later. When I put the car in gear and started driving, I immediately noticed the car shuddering/stuttering. This happened every time I came to a stop and tried to accelerate from stop or merge into traffic. The vehicle takes long to accelerate and shakes while trying to pick up speed. I was afraid and still am afraid that it was going to stall. I've since gone online to do some research and I am finding that this seems to be a universal problem for this car. Now, I know auction cars are sold as is, and I understood this when I bid for the car but this seems to be a manufacturer defect that has not been corrected by the manufacturer on many of these cars. The problem in my case is that I bought this car as a surprise for my 16 year-old daughter who is soon going to be 17 and is due to take her road test. With the type of acceleration and stalling issues being reported online, how can Ford not take action to recall/and or fix the problem.

- Hamilton, NJ, USA

I recently bought a 2014 Ford Focus hatchback from elliott Chrysler Dodge Jeep in carthage Texas not knowing I was buying a vehicle with a active safety recall. Was told buy the salesperson there was no recalls on the vehicle that they are required by law to fix them prior to selling it. And I was driving home 11 days after getting the car and it stalled out in the middle of the highway in the left lane and would not accelerate and the check engine light came on and I was almost hit by another vehicle. I sent the car back to the dealer you tried to give it back to me again telling me that they drove it the check engine light isn't on anymore and we looked up your website to see if the car had an active recall which it did. We refused to take the car back unless they fixed the recall. So they said they were sending the car to excel Ford in carthage Texas. That they had called them and verify the recall in which we found out about the recall from the paperwork from the dealership giving us the website. The service tech called and said he called Ford verifying the recall and that the parts for fixing the recall we're on backorder and could take quite a while. A day later elliott Dodge of carthage called us back where we bought the car and said they had the car back the recall was fixed. Along with the piece of paper stating it was fixed but not how. And now a week later if that and the car stalled out again check engine light on and did the same thing it did before the recall was allegedly fixed. Once again nearly causing an accident when the car stalled and will not accelerate. I was just driving down the highway and it stalls check engine light flashes then stays on losing all power and will not accelerate.

- Carthage, TX, USA

Vehicle stalls as if it has lost power. Engine light active. Transmission affected due to vehicle not accurately shifting gears (I.e. drive to reverse or vice versa)

- Bellevue, NE, USA

The car turned completely off, engined light would come on and off, the car would stall and while driving on the interstate the acceleration didn't work and the car started moving backwards.

- Atlanta, GA, USA

Purchased used on 11/30/2018. While driving on freeway, car suddenly lost power, could not restart, had to pull to side of road and wait for assistance during heavy traffic. Second time, same thing happened hile driving on freeway only I was able to continue at aprox. 15 mph to exit ramp and wait for assistance. Same symptoms during in-town driving: Stalling, won't restart, won't shift into next gear- stuck going 10-20 mph, check engine light on took in for diagnostics: Obd code P902.

- Waddell, AZ, USA

I took my car in for the issue regaring the recall for "the engine may stall due to a stuck canister purge valve (cpv) within the fuel vapor system" and my second transmission fix within 10,000 miles of the last transmission replacement. The first transmission module fix, my car was in the shop for 19 days. When I recieved my car back, my transmission was shuttering so bad and wouldnt accelerate and was stuck in a gear and would not break or speed up for a couple of seconds. When I tried to take the car back in, they told me that "they fixed the recalled issue so I would have to pay for the diagnostic." In November, I found out that from may to Nov. I had been driving on a broken transmission clutch. In November, they finally put in a new transmission clutch, however dont have record of them checking for the recall on the fuel system. When I took my car in for work, they told me that it was going to take a couple of hours, then it turned into one to two days and put me in a rental, however didnt communicate with me about the status of my car. I called multiple times a day, however didnt recieve any details from my mechanic. On Saturday, I called again and talked to the front desk agent. I told him that my car was supposed to be done the day prior and I hadnt recieved any update on my car. Later that day, I finally recieved a voicemail stating that they had finished the transmission clutch, however found a oil leak and they "had been doing what best for me" and had been fixing it without communicating to me about it. My car stayed in the shop for an additonal 4 days to fix the oil leak. I ended up being charged for the rental car after I was told that everything was under warrenty and recall so I didnt have to pay for anything. I didnt even know that they were doing this work on my car until days prior. After more than a month, I am still dealing with this problem.

- Savage, MN, USA

Harsh jerking and shuddering when accelerating. Ford has a recall on the transmission for this problem, yet they refused to fix mine because its 65000 miles. Was never told about this when I got the car (~35000) - would have fixed sooner if I was. Got clutch replaced months ago, fixed this for a little, now the problem is back.

- University Place, WA, USA

The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle hesitated and failed to respond when the accelerator pedal was depressed. Dick smith Ford (located at 9505 E state rte 350, raytown, mo 64133, (816) 353-1495) was notified. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.

- Kansas City, MO, USA