10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
29,077 miles

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« Read the previous 20 complaints

problem #99

May 142019

Focus

  • 61,827 miles
Transmission is sluggish, tugging..taking off, not shifting or shift all at once. Even up hill, in traffic. Car speed will take off on its own. Hard to brake. Went down hugh hill, car in control tugging back so hard, the noise was so loud that we thought car was going to blow. 15yr old in car. Dealership had me drive car off lot with a temporary inspection and come back in month. Its not a temporary sticker. I couldn't take car home night I bought it. So all these things happening after taking car off lot. I went back in a couple days later. Told to buy a warranty, they reset the transmission, as if I owned the car for years. This isn't right. They prolonged helping, etc...even asked for my car back. Then thrown in my face that it was at auction. Nobody was helping. Send letters, did a survey, calling, dropping in, etc...I documented everything. I need help!! this is a dangerous lemon and they took advantage of me. CEO is contacted to. I need help incase I get the run around again. The car has someone else's inspection on it 7-19 come back in 4wks...what?? day I brought it home. All these suprises!

- Hanover, NH, USA

problem #98

May 152019

Focus

  • 78,400 miles
Vehicle shudder problem 2014 Ford Focus SE I bought the car from an auction on May 13th, 2019 with slightly more than 78000 miles on the odometer. I could not drive it away because I did not have a second driver and the auction was 1 hour away. I picked up the car two days later. When I put the car in gear and started driving, I immediately noticed the car shuddering/stuttering. This happened every time I came to a stop and tried to accelerate from stop or merge into traffic. The vehicle takes long to accelerate and shakes while trying to pick up speed. I was afraid and still am afraid that it was going to stall. I've since gone online to do some research and I am finding that this seems to be a universal problem for this car. Now, I know auction cars are sold as is, and I understood this when I bid for the car but this seems to be a manufacturer defect that has not been corrected by the manufacturer on many of these cars. The problem in my case is that I bought this car as a surprise for my 16 year-old daughter who is soon going to be 17 and is due to take her road test. With the type of acceleration and stalling issues being reported online, how can Ford not take action to recall/and or fix the problem.

- Hamilton, NJ, USA

problem #97

Apr 122019

Focus

  • 71,000 miles
I recently bought a 2014 Ford Focus hatchback from elliott Chrysler Dodge Jeep in carthage Texas not knowing I was buying a vehicle with a active safety recall. Was told buy the salesperson there was no recalls on the vehicle that they are required by law to fix them prior to selling it. And I was driving home 11 days after getting the car and it stalled out in the middle of the highway in the left lane and would not accelerate and the check engine light came on and I was almost hit by another vehicle. I sent the car back to the dealer you tried to give it back to me again telling me that they drove it the check engine light isn't on anymore and we looked up your website to see if the car had an active recall which it did. We refused to take the car back unless they fixed the recall. So they said they were sending the car to excel Ford in carthage Texas. That they had called them and verify the recall in which we found out about the recall from the paperwork from the dealership giving us the website. The service tech called and said he called Ford verifying the recall and that the parts for fixing the recall we're on backorder and could take quite a while. A day later elliott Dodge of carthage called us back where we bought the car and said they had the car back the recall was fixed. Along with the piece of paper stating it was fixed but not how. And now a week later if that and the car stalled out again check engine light on and did the same thing it did before the recall was allegedly fixed. Once again nearly causing an accident when the car stalled and will not accelerate. I was just driving down the highway and it stalls check engine light flashes then stays on losing all power and will not accelerate.

- Carthage, TX, USA

problem #96

Apr 022019

Focus

  • 61,000 miles
Vehicle stalls as if it has lost power. Engine light active. Transmission affected due to vehicle not accurately shifting gears (I.e. drive to reverse or vice versa)

- Bellevue, NE, USA

problem #95

Jan 282019

Focus

  • miles
The car turned completely off, engined light would come on and off, the car would stall and while driving on the interstate the acceleration didn't work and the car started moving backwards.

- Atlanta, GA, USA

problem #94

Dec 012018

Focus

  • 97,000 miles
Purchased used on 11/30/2018. While driving on freeway, car suddenly lost power, could not restart, had to pull to side of road and wait for assistance during heavy traffic. Second time, same thing happened hile driving on freeway only I was able to continue at aprox. 15 mph to exit ramp and wait for assistance. Same symptoms during in-town driving: Stalling, won't restart, won't shift into next gear- stuck going 10-20 mph, check engine light on took in for diagnostics: Obd code P902.

- Waddell, AZ, USA

problem #93

Nov 072018

Focus

  • 54,594 miles
I took my car in for the issue regaring the recall for "the engine may stall due to a stuck canister purge valve (cpv) within the fuel vapor system" and my second transmission fix within 10,000 miles of the last transmission replacement. The first transmission module fix, my car was in the shop for 19 days. When I recieved my car back, my transmission was shuttering so bad and wouldnt accelerate and was stuck in a gear and would not break or speed up for a couple of seconds. When I tried to take the car back in, they told me that "they fixed the recalled issue so I would have to pay for the diagnostic." In November, I found out that from may to Nov. I had been driving on a broken transmission clutch. In November, they finally put in a new transmission clutch, however dont have record of them checking for the recall on the fuel system. When I took my car in for work, they told me that it was going to take a couple of hours, then it turned into one to two days and put me in a rental, however didnt communicate with me about the status of my car. I called multiple times a day, however didnt recieve any details from my mechanic. On Saturday, I called again and talked to the front desk agent. I told him that my car was supposed to be done the day prior and I hadnt recieved any update on my car. Later that day, I finally recieved a voicemail stating that they had finished the transmission clutch, however found a oil leak and they "had been doing what best for me" and had been fixing it without communicating to me about it. My car stayed in the shop for an additonal 4 days to fix the oil leak. I ended up being charged for the rental car after I was told that everything was under warrenty and recall so I didnt have to pay for anything. I didnt even know that they were doing this work on my car until days prior. After more than a month, I am still dealing with this problem.

- Savage, MN, USA

problem #92

Nov 032018

Focus

  • 65,000 miles
Harsh jerking and shuddering when accelerating. Ford has a recall on the transmission for this problem, yet they refused to fix mine because its 65000 miles. Was never told about this when I got the car (~35000) - would have fixed sooner if I was. Got clutch replaced months ago, fixed this for a little, now the problem is back.

- University Place, WA, USA

problem #91

Oct 202018

Focus

  • 90,000 miles
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle hesitated and failed to respond when the accelerator pedal was depressed. Dick smith Ford (located at 9505 E state rte 350, raytown, mo 64133, (816) 353-1495) was notified. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 90,000.

- Kansas City, MO, USA

problem #90

Oct 032018

Focus

  • miles
When trying to accelerate, the vehicle will make a sort of stuttering, or have a delay in acceleration. Sometimes I notice the rpms increasing without reason, almost as if it skips shifting maybe or has a delayed shift" I have not tried in "sport" mode to see if manually shifting solves the problem. I also have not been able to identify any other common things, such as a certain fuel level, internal or external temperature, or rate of intended acceleration, though I would not rule out anything. I have noticed this happening both in town driving and highway driving, the delay in acceleration or stuttering. There is also a distinct shudder that happens occasionally. I am not sure if it is an issue with fuel (flooding maybe? or a delay in fuel injection") or an issue with the power train (any issue in the transmission with shifting?) or maybe an issue in speed control (a missed connection between the accelerator pedal or throttle control cables and the next step in the chain?). I just know that sometimes I need to accelerate to get in a spot in a line of traffic and when the car doesn't 'go' when I need it to and it shudders or has a stutter or delay, it causes the car I was getting in front of to have to brake and if they don't, then my children in the back seat are put at risk. This has happened multiple times, not just the date indicated.

- Bowling Green, MO, USA

problem #89

Aug 082018

Focus

  • miles
The car lost all power and speed on the highway. There were no lights indicating there was a problem and left us stuck on side of the road. Since the incident the car has stopped several times. I also took to Ford dealer where it was purchased making a complaint.

- Biloxi, MS, USA

problem #88

Aug 242018

Focus

  • 51,000 miles
My car would stall when I was turning or driving, but at first I could turn it off and back on and it would run just fine. Then my car started showing me that I had a full tank of gas when I didn't. I found out that the issue is the gas tank, a $450 fix. These plastic gas tanks are collapsing on itself, my friend had a 2012 Focus and was told that the gas tank was shrinking and that it would keep shrinking until the gas tank was almost completely gone. This needs to be a recall!!!

- Wyandotte, MI, USA

problem #87

Jun 212018

Focus

  • 61,000 miles
This vehicle bogs down, has low power, and slow acceleration. Does not show any fault codes or service lights. I took this Ford Focus to two different shops; one of them being a Ford dealer. They could not find anything wrong. No part failures. No codes to troubleshoot. They said that they can not explain the reasoning for this by the car seems fine although it has this issue. It makes leaving from a stop very dangerous as the car is really slow to accelerate. It has almost caused two accidents where other drivers arent expecting my slow acceleration. This is common in the vehicles with the automatic transmissions. But my Focus has a manual transmission. So Ford dealers and service support online are at a miss for what the issue would be as the vehicle shows no issues in the health report. After talking to Ford service online they have asked for me to go to the NHTSA and place an official report so that this issue can be investigated as it is not the first. This vehicle has had the spark plugs, coils replaced and still no difference. This is a danger for anyone driving or near this vehicle while driving.

- Columbus, IN, USA

problem #86

Jun 132018

Focus

  • 70,000 miles
My car is not able to drive in reverse. It is not able to go over 40 miles per hour. It does a jerking while changing gears. It also do this while in park with key in and with key out. It is currently at Ford for repairs and they are stating it does not have a recall on this model. I called yesterday and emailed to explained the issue and they stated it was on the list. Now they are stating it is over $2000 to fix.

- Wimauma, FL, USA

problem #85

Jan 212018

Focus

  • 30,000 miles
The contact owned a 2014 Ford Focus. After shifting the gear shifter into the reverse position, the vehicle erroneously accelerated forward and crashed into a brick building. No injuries were sustained and a police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The cause of the failure was not determined by a dealer or independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Hurlock, MD, USA

problem #84

May 052018

Focus

  • 105,000 miles
When accelerating to around 40 mph, on the freeway, the car started shaking and lost power, check engine light illuminated and the service engine now light also lit up. Took the car to local dealer and they figured cars electronic throttle body (etb) was defective and would cost $370+ to repair. After investigating thoroughly, I discovered this was a defect in more than 1.6 millon Ford vehicles and told the dealer, but the dealer along with Ford hq advised they would not assist in the payment of the part or repair what-so-ever.

- Los Lunas, NM, USA

problem #83

Apr 042018

Focus

  • 133,000 miles
I have had this 2014 Ford Focus since early 2015. I have had problems out of this car since I have had it, with the dealership not ever finding out what was wrong. It started with power train issues which they had issued a recall for and I had brought to them and the dealership still did not fix. The last two weeks the car has begun having steering issues. While I was driving it just locked up and I had to coast to a stop and restart it. It drove fine after it sat for a minute and I restarted it, then three days later would not turn again after I started the vehicle while parked in my driveway and was getting ready to drop my children off at school and then head to work myself. I once again had to turn the vehicle of and let it sit for a minute and had to restart it. It ran okay for another three days. This morning it once again while parked in my driveway will not turn and the steering assist light came on the car. This time it will not turn at all after I have restarted the car several times.

- Lexington, TN, USA

problem #82

May 162017

Focus

  • 80,000 miles
The contact owns a 2014 Ford Focus. While driving 40 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact shifted the gear into park, then into neutral, and powered off the engine. The vehicle was restarted but hesitated to accelerate. The contact powered off the engine a second time. The vehicle was restarted and was able to drive normally. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.

- Bradingtong, FL, USA

problem #81

Oct 032017

Focus

  • 42,000 miles
5 speed manual transmission, loss of power at 3K RPM in all gears. This occured on the highway at 60 mph, speed slowly decreased to 45 mph and I was able to exit the highway safely. No check engine lights or warnings. Called dealership and they suggested using a fuel injection cleaner.

- Mukilteo, WA, USA

problem #80

Sep 062017

Focus

  • 90,000 miles
Transmission chatters and shudders, and does not shift in correct RPM range (according to dealership test). PS6 clutch replacement necessary for second time on 2014 Ford Focus. First replacement after 55K miles. Second replacement after another 35K miles (total mileage on car 90K). Since clutch failure is common on 2014 Ford Focus, need Ford warranty extended to cover this expense. (Ford dealership price to replace the clutch is $1341 for 9 hours of labor plus $463 for clutch and $71 for the seal assembly oil.) clutch replacement is due to mechanical design; not due to normal wear and tear, not due to operator.

- Poway, CA, USA

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