Good afternoon, my family and I have a 2 year old 2014 Ford Focus that we bought brand new off the lot to avoid the problems associated with used cars. 2 weeks ago in the middle of the highway the vehicle began to shudder and lose power and then eventually turned off while in motion. We had the vehicle towed to the dealership and quickly began to try and figure out what is going on. A quick google search revealed we were not the only ones. Experiencing this issue. There appears to be a major issue with the Focus transmission. The dealership state they can find nothing wrong with the car and suggested we drive more aggressively to solve the problem. Immediately we contacted Ford Motor Company as this is clearly a bigger issue than just my car. Fmc states there is nothing they can do because they can't prove that anything happened and there are no codes. No codes=no problem. They have refused to investigate any further. Then next time my car stops could be in front of another car and can kill someone. Ford is refusing to do anything to rectify the issue and is putting my family and many other family's lives in danger. Please help me. Do a search online about the Focus and you will see that I am not the only one. Please. I am scared to drive my own car but I do not feel safe. It lurches forward, stops responding and shudders.

- Cleveland, TX, USA

While accelerating, vehicle frequently stalls and/or hesitates to continue acceleration creating a jerking affect until it can actually catch again or provide fuel to accelerate. This typically occurs when pressing on the pedal both when stopped/start or if in motion and accelerate to go onto the highway. This happens frequently while driving on a daily basis.

- Ontario, CA, USA

The contact owns a 2014 Ford Focus. While attempting to accelerate from a stop, the contact depressed the accelerator pedal and the rpms increased; however, the vehicle hesitated to move forward. The vehicle was diagnosed and repaired. The clutch was replaced and recalibrated, but the failure recurred. The vehicle was taken to the dealer and repaired four times for the exact same failure. The manufacturer was not made aware of the failures. The failure mileage was approximately 6,000.

- Elk Groove, IL, USA

The contact owned a 2014 Ford Focus. While driving 70 mph with the cruise control activated, the steering wheel vibrated when the cruise control was deactivated. The contact lost control of the vehicle and crashed into a guardrail. There were no warning indicators illuminated. The vehicle was towed and deemed a total loss at the salvage yard. The police was notified but the contact was unaware if a report was filed. The contact was taken to the hospital by ambulance for observation of chest pains. The air bags did not deploy. The manufacturer was made aware of the issue. The VIN was invalid. The failure mileage was 55,000.

- Rusellville, AR, USA

Since since bought this car brand-new in 2014 there has been a grinding stuttering shaking and jerking of the transmission when in motion. This happens whether the car is on the highway or at a low rate of speed but mostly when driving forward from park. Ford attempted to upgrade the software to the transmission several times which has never worked. This is a known issue to Ford and they are claiming that it is a characteristic of the transmission and it is normal activity. The transmission shutters and jerks so much that the car will not shift and will not move forward appropriately and I have come close to getting rear-ended several times because the transmission cannot catch up with the acceleration. I am asking Ford for assistance in trading the car in since the value in the car depreciated so much because of all of the transmission issues and they are refusing to help me.

- Uncasville, CT, USA

My 2014 Ford Focus hesitate, then it takes off, when mergining into traffic it stalls, transmission seems to be slipping, I was almost hit twice from it stalling, transmission service light comes on, radio display not working

- Temple Hills, MD, USA

I have had my Focus in to be repaired four times for the clutch plate assembly shuddering/jumping/hesitating upon starting up from a stopped position.the last time it was in was March of 2016, and is now doing the same thing in June 2016. This was first noticed at 12000 miles, but not addressed until the milage was 15500. This disqualified it for the buy back with Ford through the BBB autoline. The clutch plate has been replaced twice and adjusted the sensor two other times. This is a safety concern in the event of pulling onto the interstate or in heavy traffic and does not give the acceleration needed. I have asked a couple of times for a buy back, but have been told no. Please help me and other consumers to have this issue addressed and fixed.

- Natchez, MS, USA

Transmission is jerky, difficult/slow to accelerate making for unsafe driving conditions. The car has other is issues but this is the worst. It is unsafe to drive and fails to accelerate with power or speed when pulling away from a stop, changing lanes, getting onto a freeway, or during typical driving conditions. Ford makes excuses - first it was the computer, now it is the clutch. This has been ongoing since I leased it as a brand new car Dec. 2014.

- Fair Oaks, CA, USA

Transmission "stutters" and car shakes when accelerating - especially from a stop. The last couple of weeks, the rpms accelerate when driving; however, the car feels like it is in neutral. When accelerating - especially from a stop - the car "hesitates" and doesn't accelerate immediately. These problems have happened continuously since I bought the car in September, 2015, and occur at varying speeds.

- Florissant, MO, USA

The contact owns a 2014 Ford Focus. The contact stated that the vehicle shuttered and would not accelerate. The failure occurred sporadically. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

- Palmerton, PA, USA

The contact owns a 2014 Ford Focus. While driving 65 mph, the accelerator pedal was depressed and the vehicle accelerated in excess. The vehicle was taken to a dealer where it was diagnosed that the shifting gear and the linkage in the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred and multiple warnings were displayed across the message board. In addition, the contact stated that the gear shifter was shifted in park and the reverse position and failed to shift out of those positions. The manufacturer was notified of the failures. The failure mileage was 6,000.

- Killingworth, CT, USA

The vehicle a 2014 Ford Focus S model was moving at a high rate of speed going down the highway when it stalled out due to the wiring splices going bad causing the vehicle to stall out and stop without warning

- Springfield, OH, USA

The contact owns a 2014 Ford Focus. While driving at a low rate of speed, the vehicle hesitated to accelerate and also made an abnormal noise. When the contact applied the accelerator pedal, the abnormal noise grew louder and the vehicle hesitated and shutterd. The vehicle was taken to the dealer twice, but they were unable to provide a specific diagnosis to prevent the failure. The manufacturer was notified and was unable to provide a permanent remedy. The approximate failure mileage was 19,000.

- West Palm Beach, FL, USA

I previously had a 2012 Ford Focus, which left me stranded in the middle of a bridge after a recall part broke. (Ford in the letter sent on the recall stated they could not fix the part that broke until it broke). So I had to wait until that day happened. That was the second strike against them. I had already been in for diagnostic checks and reprogramming several times over the years I owned the car. Then they had to replace the clutch and tcm; kept my car for 3-4 days. So after all that was fixed I traded and got a 2014 Ford Focus hatchback. All that stuff was supposed to be behind me and no glitches in this year. After 15,000 miles was put on the car the clutch started acting up again and progressively got worse. The shuttering and stuttering become so bad I thought my car was going to fall apart. From a dead stop to a go (20-30 mph) it had such a hard time shifting gears that the RPM's would just take off. Grinding noises under the car upon acceleration. When in cruise control it would just lose speed on it's own, cruise set for 60mph and RPM"S would just drop outta no where like the car was about to stall. Took it in and sure enough new clutch and seals were already needed (this car was purchased in April 2015 and the clutch went out in January 2016). They kept the car a wk (at no time was I offered a rental) had to borrow my parents vehicles to get around; my husband needed his car. Had the car back a wk and have already taken it in to be reprogrammed B/C yet again we are having shuttering and stuttering issues as well as problems upon acceleration. When I check 2014 Focus recalls there are some major recalls. I was issued a recall on my VIN# for the tcm already. They have increased my warranty to 100,000 B/C they know I will be back for more repairs and the service guy stated replacing the clutch is only temporary, I will be back for a new one again and again.

- Omega, GA, USA

The contact owns a 2014 Ford Focus. While driving 35 mph down an incline, the brake pedal was depressed and the vehicle shook and took a longer distance to stop. In addition, the accelerator pedal was depressed and the vehicle vibrated and accelerated in excess. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 44,002.

- Lauderhill, FL, USA

From a stop the vehicle has a major problem with acceleration 0-30 seems to be where it's at. The vehicle shudders, revs rpms, de-accelerates, slow to accelerate to speed, and has a metal grinding sound on acceleration. This is not once or twice this is every time that the car has to slow down and pick back up speed. I am afraid to pull out into traffic B/C I don't know that my car will make it up to speed fast enough to not get me rear-ended. The car shakes like it's going to fall apart when we accelerate and almost feels like it doesn't want to go into gear. This is the second Ford vehicle that this has happened to my first was a 2012 that had a recall Ford wouldn't honor until the part broke and left me stranded on a bridge on my way home from work at night. This is a 2014 that I'm afraid to drive around in with me child B/C it feels as if the car is going to drop my transmission in the middle of the road. I'm also reading that it has problems braking with this acceleration issue and will jolt out into traffic at a stop light. This is from every stop getting ready to accelerate again. My car only has maybe 10,500 miles on it and I've only had it maybe 8 months. Ford says they will keep fixing it if it breaks under warranty, but my warranty is only so long then I have to pay for Ford' mess up out of my pocket. I don't have that kind of money.

- Omega, GA, USA

Letter from congressman neugebauer on behalf of constituents of the 19th district of Texas re Ford safety issues. The consumer owns a 2014 Ford Focus SE with the optional dps6 power shift transmission. The transmission exhibited a severe, erratic movement, along with shuddering/jerking, with the most severe being while the vehicle was in reverse, park or drive on four different occasions. On two of those occasions, it happened when the consumer was accelerating from a complete stop and the vehicle lurched backwards; once hitting a pedestrian and leaving scratches on the back of the vehicle with a dented license plate. On several occasions, the vehicle accelerated on its own and applying the brake did not slow the vehicle down. Last year, the vehicle suddenly accelerated and the consumer had to hit a curb, in order to avoid an accident with another vehicle. The consumer stated the vehicle had numerous transmission and engine leaks where seals had to be replaced. Five days after the vehicle was inspected, the vehicle went into park while in the midst of driving 65 mph/ the vehicle shook, and revved and the rp's were extremely high, then the vehicle started to slow down without any assistance from the consumer. The vehicle came to a complete stop, an error message appeared that said transmission not in park.

- Washington, DC, USA

Transmission control module is defective. My car judders severely. Failed to get up to speed correct. RPM is 4,500. I have contacted Ford corporate, they have failed to execute. There is a recall on the part but there is 6-8 week back order. I do not feel safe driving my vehicle

- Olathe, KS, USA

The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 30 mph, the vehicle began to jerk and make an abnormal noise. In addition, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Dayton, OH, USA

The contact owns a 2014 Ford Focus. While driving 25 mph, the vehicle accelerated rapidly without warning when the brake pedal was depressed and caused a crash. The contact drove into a ditch and the vehicle was destroyed. There were no injuries sustained. A police report was filed. The vehicle was towed. The manufacturer was made aware of the issue. The failure mileage was 50,000.

- Citizenville, WV, USA