The contact owns a 2014 Ford Focus. The contact stated that the vehicle hesitated to accelerate, lunged forward, and stalled without warning. The contact mentioned that the gears were difficult to change over into second and third gear. The vehicle was taken to the dealer where they replaced a seal within the transmission but the failure recurred. The vehicle was taken back to the dealer, who replaced the clutch but the failure recurred. The vehicle was taken back to the dealer, who replaced the clutch a second time and a fuel vacuum line but the failure recurred. A fourth occasion, the vehicle was taken to a dealer where it was diagnosed that the clutch needed to be replaced a third time, however the part was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16.

- Crawfordville, FL, USA

While driving car suddenly began to loose RPM, motor quit running, could not restart. Vehicle had to be towed. I was told the motor was bad and would have to be replaced, the next day was told the fuel pump was bad and was all that was needed replaced, then was told the problem was caused by "bad fuel" and not covered by my extended warranty. I get gasoline at same place, they tell me there have been no other complaints about problems with fuel. Only last month I noticed oil on sides of car and the water pump was replaced, was told by mechanic at Ford that the "oil and water were mixing". all this sounds a little too weird to be happening to a 2014 vehicle and I am not happy about having to spend over $500 to repair a car this new.

- Gallatin, TN, USA

The vehicle has idle problems so I took it in 1 mount after I bought the car Ford said they fixed it but 2 mounts later same problem the car actually jumped speed all the sudden and ran into divider the bumper was wrecked I took it to Ford dealer in san jose they took the car in again I try to get another car because it's not safe but Ford denied me, I have so much issue with Ford vehicle I had 2 Ford diesel trucks with 6.0 engine I spent around 8,000 thousands dollars fixing it now my brand new car nothing but problem. I hurt my neck when I hit the divider but all I ask is Ford to back up there mistake on vehicles I also bought a new F150 that truck runs great back in 2001. I just don't want to drive that car no more it's very dangerous. Good thing my kids was not in the car that day.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Jose , CA, USA

I backed out of a parking spot. When I put the car in drive, the car accelerated with out me pushing the gas pedal, I attempted to stop by applying the brake and struck another car. The brakes could not stop my car.

- Saint Louis, MO, USA

This vehicle hesitates upon acceleration, lowers rpms, jerks making a clicking noise and revs up the rpms once it accelerates it has hesitation and is notifiable that the transmission is changing gears there is a lag as if it was a manual and the operator could not change gears appropriately. The vehicle also tends to roll in a reverse motion as if in reverse upon inclination. Upon engaging the brakes there is a popping noise. The vehicle also sounds as though it has the key in and isn't turned over completely to start at times vehicle it turned off, in park, without key in the ignition, and remained this way for any period of time. This 2014 Ford Focus was manufactured 6-17-2014 in the Michigan assembly plant.

- Advance, NC, USA

Upon acceleration, car hesitates, stutters, shakes and makes a grinding noise. When entering the highway, it really hesitated and took longer than usual to get to the speed limit. Hence, someone was coming up quickly behind me and was very irate with me. This could have caused an accident or something other... like road rage by the other driver.

- Sewell, NJ, USA

While cruising at a steady 65mph in rush hour traffic on the interstate my vehicle unexpectedly went into what the Ford dealer later called "limp mode." The car lost almost all its power and at first seemed to be stalled. I was unable to accelerate and the speed gradually dropped. There were tractor-trailers merging onto and off the interstate, and I had a fearful sensation of going up under one. There was too much traffic to "back off" and go behind them, and I had no acceleration to get around. It felt like I was going to be "run over, " and I'm not so sure the tractor-trailer drivers could even see me. At the next exit I immediately left the interstate and pulled into a gas station, turning off the engine. Taking off and accelerating from the interstate exit to this station was actually very difficult. It felt like I was going to cause an accident because the car did not have enough acceleration to properly maneuver. I was not sure what happened and immediately called the service department at the nearest Ford dealer. I spoke with a lady who seemed very knowledgeable about the problem, (which actually worries me because that makes it seem like a common issue), but offered no solution. She almost seemed slightly "irritated, " as if it was something she had "explained many times before." She said "turn the car off for about 10-15 minutes and let the computer reset. If there is a major problem it will still be in 'limp mode, ' but more likely it was a fluke and will turn off." I asked, "why did this happen? it's only six months old and I was just cruising down the highway." Her response was 'yeah, it just happens.'" I personally feel like this is something that could be widespread and needs investigation. It felt like a highly dangerous situation, and is apt to repeat itself. The dealer offered no immediate solution other than, "let's just see what happens."

- Chester Gap, VA, USA

This issue started may of 2014 when my vehicle was at 13,000 miles. When at a stop light as I release my foot from the brake the car will shake in idle. Once I press on the gas the rpms will slowly go to around 2000 rpms. At this point the entire car will shake then jump into the next gear. This is highly unsafe as the car will jump forward. I have almost hit several vehicles in front of me because of this issue. Luckly nothing has happened yet however the dealership says it is operating within normal parameters established by Ford. I have taken it in on two occasions and am going to a different dealership for a second opinion. From my discussions with Ford's customer service the problem cannot be fixed as nothing has been diagnosed. If they would drive the car for more then a couple miles they would feel the issue. I do not feel safe in my brand new Ford anymore. This issue has continued to occur on a daily basis.

- Parma Heights, OH, USA

My car has several issues which are not safe to drive with and dealership cannot fix them: 1. vibration on the brake pedal when I let the car go from a stop before pushing the gas. 2. transmission is jerky when I accelerate, it seems to stop, go back and forth, as if somebody's pulling me back 3. antifreeze smell when I turn on the ac (have a headache)

- Gilbert , AZ, USA

While driving on the freeway the car began to decelerate, gas pedal was non responsive. Traveling approximately 60-65 mph in 5th gear. Deceleration occurred in 5th gear. Was only able to maintain speed in 4th gear, but was unable to go any faster than 50- 55 mph with gas pedal to the floor. Vehicle displayed some shuddering and slight sputter effect. If vehicle was placed back into 5th gear deceleration would continue. Tachometer showed 3000 RPM regardless of gear placement. No warning lights, or check engine lights. Two days later vehicle had the same symptom but only momentarily.

- St Clair Shores, MI, USA