10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
41,047 miles

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« Read the previous 20 complaints

problem #265

Sep 152020

Focus

  • 89,417 miles
The contact owns a 2015 Ford Focus. The contact stated that while his wife was driving 20-25 mph, the vehicle shuddered and failed to accelerate. The driver pulled over and continued to drive without warning. The vehicle was taken to world Ford pensacola (6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) where the contact was informed that the vehicle was repaired under NHTSA campaign number: 18V169000 (powertrain). The vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 89,417.

- Pensacola, FL, USA

problem #264

Oct 012020

Focus

  • 157,768 miles
The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to start when placed in park. The contact stated that the vehicle started while in neutral. The contact stated that while driving at various speeds, the vehicle would either jerk or stall upon depressing the accelerator. The check engine light was illuminated. The contact had taken the vehicle to autonation Ford union city (4355 jonesboro rd, union city, ga 30291) where the contact was informed that the clutch actuators and dual clutch assembly needed to be replaced. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered NHTSA campaign number: 18V735000 (fuel system, gasoline) which she linked to the failure. The vehicle was not repaired. The failure mileage was 157,768.

- Riverdale, GA, USA

problem #263

Nov 142020

Focus

  • 90,500 miles
I was sold a 2015 Ford Focus SE sedan from a Ford dealership. I didn't know about the on going lawsuit. Tell the year after when the transmission started to act up. Now as of 11/14/20 the steering assit which is electric stop working in mid drive. And it hard to steer the car. After checking the web about this I found out there was a massive recall on the Focus's for the steering assit. The dealer service guy is telling me there was no recall. I found on line tonight that the statue of limitations states that the recall stays open for eight years. It's only been 5 yrs. Since the call was built. The service guys want $2,200 the replace the steering assit. I don't get that much on disability. Please please help me.

- Oro Valley, AZ, USA

problem #262

May 162016

Focus

  • 10,000 miles
Continuous repairs for the transmission and still having issues. There is no confirmation a fix has been manufactured, thus leaving one to believe defective parts are being replaced by more defective parts. Clutch slips, will sporadically jerk upon accelerating from dead stop or quickly needing to brake. Failure to increase speed upon accelerating. Shudders with (non-sudden) braking. Date noted on bottom is approximate guess on when issue was first reported and told "this is normal" by Ford (prior to class action lawsuit that has taken place).

- Elgin, IL, USA

problem #261

Oct 012016

Focus 4-cyl

  • 20,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while the vehicle was at midway Ford (2777 snelling ave N, roseville, mn 55113, (651) 636-8200) the mechanic diagnosed that the clutch assembly was defective. The failure made it difficult for the vehicle to get out of first gear and could cause damage the transmission. The vehicle was repaired however, the failure recurred. The manufacturer acknowledged the issue but no recall was issued. The dealer repaired the clutch assembly a second time. The contact picked up the vehicle and the experienced the failure a third time. The vehicle was taken to another dealer but was not repaired for the failure. The water pump was replaced. The failure mileage was 20,000.

- St. Paul, MN, USA

problem #260

Sep 012020

Focus

  • 110,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while pulling out of the parking lot less than 5 mph, the vehicle stalled without warning. The contact turned off and restarted the vehicle. The contact took the vehicle to show low Ford (1920 E deuce of clubs, show low, AZ 85901; (928) 537-3673) and was informed that the transmission needed to be replaced. The contact was informed that the repair was no longer covered. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

- Show Low, AZ, USA

problem #259

Oct 032020

Focus

  • miles
Erratic transmission slipping in lower gears

- Carlisle, OH, USA

problem #258

Sep 142020

Focus

  • 70,000 miles
Steering seized up at 70K miles. Elec. Rack & pinion needs replacing $2800! this should not happen at 70K miles - extremely dangerous and expensive to fix on a 5 yr old car. Transmission stutters - was recalled, "fixed" and still hesitates occasionally. Never take an intersection for granted because car might stutter - extremely dangerous sometimes. Gas tank recalled - fixed.

- Vineland, NJ, USA

problem #257

Jan 012017

Focus

  • miles
My car has had problems shifting from the day I bought the car in Dec 2016 I took it in and they did nothing told me sometimes it will shift like that (bought car in Texas) for almost 4yrs it would not shift properly and finally a recall was made on the clutch I took it in and they put the part in and it continues to stutter when trying to accelerate from a stop, changing lanes, or trying to pass a vehicle in the beginning of process and engine light comes on. There was a recall on the clutch the part for the clutch was put in and it got worse! now the engine light comes on. Took back to mertz Ford dealership and they said it's fine no further action taken

- Belleville, IL, USA

problem #256

Sep 082020

Focus

  • miles
I got the clutch fixed under warranty a few weeks ago now the car has the same problem which keeps happening it happened before I keep taking it in too get fixed and the problem keeps getting worse I don't know what it is now. It's a big problem too have for a new car only five years old. It stalled out on me the engine loses power it turned off on me I'm the middle of the intersection which is dangerous. It doesn't shift properly what so ever and I supposedly got the problem fixed. It's becoming a real bother too drive. I maintain the car perfect too have all these problems. I barely made it home in a few occasions with the stalling and the ugly shifting. This car is unsafe and a real hassle too drive, which I keep repairing only too get worse. I suspect the transmission but the clutch has been worked only too get worse

- Riverside, CA, USA

problem #255

Jul 142020

Focus

  • 71,074 miles
The transmission and the transmission control module needed replacing.

- Santa Paula, CA, USA

problem #254

Jan 012018

Focus

  • 55,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while the transmission was in the drive position the vehicle would erroneously roll backwards while on an incline. The vehicle was taken the local dealer lindsey Ford located at 11250 veirs mill rd, wheaton, md 20902 who replaced the transmission however, the failure continued to occur. The manufacturer was not notified of the failure. The failure mileage was 55,000.

- Hagerstown, MD, USA

problem #253

Jul 162020

Focus

  • 89,000 miles
The contact owns a 2015 Ford Focus. The contact stated that the transmission was slipping while driving. Additionally, the vehicle hesitated while driving without warning. The contact stated that the engine sputtered and the RPM revved up while switching gears. The vehicle was taken to autonation Ford miami (16800 nw 57th ave, miami, fl 33015, 305-707-0141) to be diagnosed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000.

- North Miami Beach, FL, USA

problem #252

Jul 182020

Focus 4-cyl

  • 80,000 miles
I was instructed to go to service center when my Focus starts jerking, stalling, shaking, and stalling out. I have been at to many intersections when my car almost stalled out which made me fear of my safety and a few near collisions. Vehicle has been stationary at lights as well as in motion on city highways and on T

- Horn Lake, MS, USA

problem #251

Jun 022020

Focus 4-cyl

  • 96,000 miles
I have a 2015 Ford Focus hatchback and the transmission has already failed and my van is not on the recall list even though there's been a recall on the transmission. The transmission will not go into second gear I'm only driving fixed.

- Cleburne, TX, USA

problem #250

Jul 082020

Focus

  • 52,915 miles
Went into a store, parked in parking spot, came out, got in car, placed car in reverse to back out of spot, car began to back up, then slowed down and stopped with engine still on, . I then placed car in drive, went forward, then attempted to back out again, car backed up, then slowed down again, then jerked really hard. After waiting for the cars parked on the right and left side of me to leave, I placed car in reverse again, it stopped again, I placed car in drive, car accelerated slowly, then gave a hard jerk again, and I was able to drive forward and make a complete circle, and drive forward out of the parking spot a half a mile home. Upon entering my driveway, car began to accelerate and stopped when I applied the brakes immediately. The car sat for 24hrs, I then tried to start it up, it started up, but when I placed it into reverse, it did not move at all.

- Metairie, LA, USA

problem #249

Jan 012016

Focus 4-cyl

  • miles
Rough shift starting at 1st and going into second that vibrate and rattles entire car. The buckle make it sounds like bones are being broken. This happens driving anywhere and changing gears. Stop and go traffic is the worse. Has been happening since gotten from Ford dealership.

- Vero Beach, FL, USA

problem #248

May 132020

Focus 4-cyl

  • miles
This vehicle was recalled for shuddering and hesitation, it was working fine but lately the problem is back.

- Chicago, IL, USA

problem #247

Jun 302020

Focus 4-cyl

  • 64,000 miles
I had my Ford Focus transmission repaired at least three times so far. As of today, the car is still stalling and jerking. I scheduled a service maintenance today. But, I was turned down by todd ( service rep) and bob (service manager) because the level of effectiveness was not amounted to 250. Therefore, they recommend that I should continue driving the car as is and risk my life and my family. This is not acceptable. My life and my family life is worth more than $3000.

- Lehigh Acres, FL, USA

problem #246

Feb 052020

Focus 4-cyl

  • 88,116 miles
I have a 2015 Ford Focus that I got finance through marin county Ford, April 2017. I have taken may car to marin county Ford and recently hilltop Ford regarding the check engine light on and transmission problems. When I drive the car city/highway it shudders, has slow speed, shifting gears, running hot and will not go into reverse. I took my car back to hilltop Ford and they didn't fix the transmission. They broke the coolant tube and charge me to fix it. The issues have not being resolved as of May 21, 2020 my car is undrivable and I have to register it next month by July 7, 2020 as non operable. Hilltop Ford refuse to honor the recall on the transmission issues.

- 510-619-4941, CA, USA

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