10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
41,243 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Focus:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #279

May 202021

Focus

  • miles
While driving in traffic, car started lurching, speed slowing down check engine light came on doing about 20 miles, barely made it to my home. Went from about 30 miles speed to barely 20. No warning, just started lurching and shuddering. Was on recall for clutch work was done on Sept 19, 2020.

- Alton, IL, USA

problem #278

Jan 072019

Focus

  • 35,000 miles
The contact owns a 2015 Ford Focus. The contact stated while driving at 10 mph, the vehicle slipped out of gear which resulted in the contact losing control of the vehicle and striking another vehicle. The person who was struck was the only injured and required medical attention. A police report was not filed. The contact stated no warning light was illuminated. The vehicle was towed to a storage facility where it was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with, NHTSA campaign number: 18V169000 (power train) however the VIN was not included. The manufacturer was not informed of failure. The failure mileage was approximately 35,000.

- Bloomington, MN, USA

problem #277

Apr 062021

Focus

  • 129,000 miles
The contact owns a 2015 Ford Focus. The contact stated while driving 35 mph, the transmission failed to upshift as needed. There was no warning light illuminated. The vehicle was taken to mike castrucci Ford (1020 oh-28, milford, oh 45150, (513)275-1048) to be diagnosed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 129,000.

- Milford, OH, USA

problem #276

Apr 242021

Focus

  • 82,000 miles
The car was parked and it refused to go in reverse or in drive.

- Beavercreek, OH, USA

problem #275

May 012019

Focus

  • 38,000 miles
My 2015 Ford Focus started shuddering in its shifting about a a year after I got the car used in 2018, it's alot worse now. I've taken it to the Ford dealership twice and was refused...they did a reset of some sort before they test drove it and it didnt seem to shudder like it does with me, the Ford employee explained to me my car didnt quite meet the mark to where they can offer me the repair. After this I thought alright he reset something and now my car is a little better...couple hundred miles later it's back real bad from start till 3rd gear every gear shuddering and studdering jumping shaking violently, I took it back to them, samething...if I do this again I'll get it in writing that Ford states my vehicle is fine and go ahead and get a lawsuit going.

- Brooker, FL, USA

problem #274

Jul 032017

Focus

  • 50,000 miles
The transmission is not shifting gears properly. We took it to the mechanic and he said that it is a computer problem. The only thing that can solve the problem is a master reset. The mechanic said that that it is not something that can be fixed and the vehicle should be recalled.

- Doraville, GA, USA

problem #273

Feb 152021

Focus

  • 76,100 miles
On 2/15/2021 while in motion and under acceleration events on the highway or the city streets, the throttle will become complete unresponsive and engine will have complete loss of power. Dealer confirmed concern and stated that the mechanical actuators in the transmission which control the clutch and clutch need to be replaced. Ford already has a class action lawsuit for the transmission, however the clutch actuators is not part of the extended covered that Ford offered.

- Scottsdale, AZ, USA

problem #272

Oct 022020

Focus

  • 18,000 miles
Ford has refused to honor manufacturer recalls due to "branded title". what recourse is thereto get these safety defects repaired? door latch & transmission

- Glen Ellyn, IL, USA

problem #271

Feb 062021

Focus

  • 20,000 miles
Car will lurch and shutter from takeoff proceeding throughout 1st to 2nd gear and from 2nd into 3rd, also while accelerating after slowdown while either in traffic or while accelerating out of corners. When shifting into reverse from a complete stop the car will sometimes not engage reverse and seem to catch neutral and just rev and roll backward or forward depending on incline. The car will sometimes catch reverse after a few seconds of revving, other times I have to shift into neutral and back into reverse for it to engage the gear

- Manchester, PA, USA

problem #270

Jan 262021

Focus

  • 81,453 miles
The transmission on my car has been occasionally stuttering and overheating at low speeds and high speeds. Ford has an extended /tsb for the transmission regarding the very same problem. However they refuse to service my car even though it fall within the mileage and year. Reason is because the car was involved in an accident last year which had nothing to do with the drivetrain and they have cancelled all warranties regarding the car.

- Alexandria, VA, USA

problem #269

Aug 302017

Focus

  • 37,191 miles
2015 Ford Focus shutters upon acceleration. The clutch assembly for the automatic transmission now has to be replaced for the third time in owning it less than 4 years. Ford will not pay for the replacement and there should be a recall.

- Hereford, AZ, USA

problem #268

Dec 152019

Focus

  • 70,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle would intermittently downshift independently without warning. The contact was then notified that her vehicle was placed under recall for NHTSA campaign number: 18V169000 (power train). The vehicle was repaired at green Ford service center (3800 w wendover ave, greensboro, nc 27407). Despite the recall repair, the contact stated that the failure persisted. Due to the failure, the contact had the vehicle towed back to the dealer. The contact was then informed that the recall was a one-time repair and was offered no further assistance. The manufacturer was also notified of the failure and the contact was informed that the repair was only supposed to last a year. The manufacturer offered no further assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 70,000.

- Greensboro, NC, USA

problem #267

Jan 112021

Focus

  • 80,000 miles
From a stop, vehicle seems to shudder as it shifts from 1 to 2, and 2 to 3

- Waldwick, NJ, USA

problem #266

Oct 142019

Focus

  • 151,500 miles
The contact owns a 2015 Ford Focus. The stated that while driving at various speeds, the vehicle loss motive power with the check engine warning light illuminated. The contact managed to coast the vehicle to the shoulder, turned off and restarted the vehicle to resume normal operation. The contact stated that after restart, the vehicle failed to respond when shifted into reverse. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission motor clutch failed and need to be replaced. The vehicle was not repaired. The vehicle then was taken to autonation Ford katy (20777 katy freeway, katy, tx 77450, (281) 305-8949) where the technician informed the contact that the VIN was not under recall. The contact mentioned NHTSA campaign number: 16V479000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that warranty on the vehicle was expired. The failure mileage was approximately 151,500.

- Katy, TX, USA

problem #265

Sep 152020

Focus

  • 89,417 miles
The contact owns a 2015 Ford Focus. The contact stated that while his wife was driving 20-25 mph, the vehicle shuddered and failed to accelerate. The driver pulled over and continued to drive without warning. The vehicle was taken to world Ford pensacola (6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) where the contact was informed that the vehicle was repaired under NHTSA campaign number: 18V169000 (powertrain). The vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 89,417.

- Pensacola, FL, USA

problem #264

Oct 012020

Focus

  • 157,768 miles
The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to start when placed in park. The contact stated that the vehicle started while in neutral. The contact stated that while driving at various speeds, the vehicle would either jerk or stall upon depressing the accelerator. The check engine light was illuminated. The contact had taken the vehicle to autonation Ford union city (4355 jonesboro rd, union city, ga 30291) where the contact was informed that the clutch actuators and dual clutch assembly needed to be replaced. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered NHTSA campaign number: 18V735000 (fuel system, gasoline) which she linked to the failure. The vehicle was not repaired. The failure mileage was 157,768.

- Riverdale, GA, USA

problem #263

Nov 142020

Focus

  • 90,500 miles
I was sold a 2015 Ford Focus SE sedan from a Ford dealership. I didn't know about the on going lawsuit. Tell the year after when the transmission started to act up. Now as of 11/14/20 the steering assit which is electric stop working in mid drive. And it hard to steer the car. After checking the web about this I found out there was a massive recall on the Focus's for the steering assit. The dealer service guy is telling me there was no recall. I found on line tonight that the statue of limitations states that the recall stays open for eight years. It's only been 5 yrs. Since the call was built. The service guys want $2,200 the replace the steering assit. I don't get that much on disability. Please please help me.

- Oro Valley, AZ, USA

problem #262

May 162016

Focus

  • 10,000 miles
Continuous repairs for the transmission and still having issues. There is no confirmation a fix has been manufactured, thus leaving one to believe defective parts are being replaced by more defective parts. Clutch slips, will sporadically jerk upon accelerating from dead stop or quickly needing to brake. Failure to increase speed upon accelerating. Shudders with (non-sudden) braking. Date noted on bottom is approximate guess on when issue was first reported and told "this is normal" by Ford (prior to class action lawsuit that has taken place).

- Elgin, IL, USA

problem #261

Oct 012016

Focus 4-cyl

  • 20,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while the vehicle was at midway Ford (2777 snelling ave N, roseville, mn 55113, (651) 636-8200) the mechanic diagnosed that the clutch assembly was defective. The failure made it difficult for the vehicle to get out of first gear and could cause damage the transmission. The vehicle was repaired however, the failure recurred. The manufacturer acknowledged the issue but no recall was issued. The dealer repaired the clutch assembly a second time. The contact picked up the vehicle and the experienced the failure a third time. The vehicle was taken to another dealer but was not repaired for the failure. The water pump was replaced. The failure mileage was 20,000.

- St. Paul, MN, USA

problem #260

Sep 012020

Focus

  • 110,000 miles
The contact owns a 2015 Ford Focus. The contact stated that while pulling out of the parking lot less than 5 mph, the vehicle stalled without warning. The contact turned off and restarted the vehicle. The contact took the vehicle to show low Ford (1920 E deuce of clubs, show low, AZ 85901; (928) 537-3673) and was informed that the transmission needed to be replaced. The contact was informed that the repair was no longer covered. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

- Show Low, AZ, USA

Read the next 20 complaints »