10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
38,027 miles

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« Read the previous 20 complaints

problem #28

Jan 012017

Focus

  • miles
When I push on gas it take a while to speed up. Also it idols sometimes. Take awhile to gear up to speed. Sounds like it is dragging

- Charlotte, NC, USA

problem #27

Jun 182018

Focus

  • 11,790 miles
Vehicle has intermittent starting problems. Inside dash lights flash on and off. Cannot have inside dome light on (the light that comes on when doors open) or it drains the battery. Settings for radio/heater/clock/etc. Change on their own. Nothing ever stays set. I have taken it in to the dealership a couple times now and they can never find anything. They kept it for 3 days the last time. This has been happening since I bought it. The vehicle is stationary when I have the starting problem. Sometimes the car will start in a few minutes, sometimes longer. The other problems with inside lights and dashboard happen when the car is in motion. This happens on various days and times.

- Dayton, NV, USA

problem #26

Dec 242018

Focus

  • 75,000 miles
There was a recall for the fuel purge valve getting stuck and not allowing my car to stay on after turning my car on it will run for 5 to 10 seconds before it stalls due to loss of fuel. I took my car to Ford dealership and they said they did not have the part to replace it, but they took my car in, once I got my car the very same day back. It did it again the next morning. I have tried fuel cleaners to resolve the problem but it still persists, it stalled on me while driving on this past Monday, and now when I try to search for the recall for information it looks like it was taken off from their website. The issue is not fixed and they do not have the part? as a consumer what can we do to fix a defect from manufacturing. My car is a 2015 Ford Focus with 75K miles and there was issues with this car from the start, including the known issue about the dual clutch transmission where it stutters and shakes while trying to change gears and take off from full stop. This car should be consider a lemon car and no one should buy it. This is fraud by Ford and they know it.

- Houston, TX, USA

problem #25

Dec 012018

Focus

  • 46,000 miles
The contact owns a 2015 Ford Focus. While driving various speeds, the check engine and oil indicators illuminated occasionally and the vehicle stalled on several occasions. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failures. The local dealer and manufacturer were not notified. The failure mileage was 46,000.

- Union City, CA, USA

problem #24

May 012017

Focus

  • 50,000 miles
The contact owns a 2015 Ford Focus. While the vehicle was stationary and while driving various speeds, the contact noticed that the fuel gauge fluctuated and the readings were inconclusive. The contact stated that the battery, check engine, and oil warning indicators illuminated. The contact also stated that the vehicle stalled on several occasions since may of 2017. In addition, the vehicle experienced a sudden loss of acceleration. Furthermore, upon filling the fuel tank, the engine began to shake/tremble and the vehicle stalled while stationary. The contact restarted the vehicle several times and applied pressure to the accelerator pedal in an attempt to correct the failure. An independent mechanic removed the fuel tank to assess the vehicle, but was unable to diagnose the cause of the failures. Waldorf Ford (2440 crain highway, waldorf, Maryland 20601, (301) 843-2400) was made aware of NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 50,000.

- Accokeek, MD, USA

problem #23

Oct 052018

Focus

  • 49,185 miles
The contact owns a 2015 Ford Focus. The contact stated that each time the vehicle was fueled, it failed to start and the check engine, battery, and oil warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to ray varner Ford (located at 2026 N charles G seivers blvd, clinton, tn 37716, (865) 457-0704) where it was diagnosed that the vapor canister needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 49,185.

- Clinton, TN, USA

problem #22

Oct 242018

Focus

  • 85,000 miles
My car was driving very sluggish on 10/24/2018, I had my car towed 42 miles to the last Ford dealerships that worked on my car last for a engine issue. After they did some test they said that my engine has blown due to the head gasket warped and the cylinders warped which caused coolant to leak into my engine. Upon talking with the Ford dealership they said that I did nothing to cause this, the service advisory said it was a defect of the design since my car showed no signs of issues. Ford said that my car should have overheated or had warning signs appear.

- Tampa, FL, USA

problem #21

Oct 042018

Focus

  • 88,000 miles
The car is own 3 years old and I have already replaced the fuel emission valves, the cooling system, and now the unaffordable transmission control, catylattic converter, and transmission clutch have gone out to where my car wont change speeds while on the highway, nor reverse.

- Havre De Grace, MD, USA

problem #20

Sep 012017

Focus

  • miles
There is now this grinding noise coming from my car engine. Was acting up a month after I bought it in 2017. Everyone said oh it's fine there's nothing wrong with it. Well it acts up as soon as I start to drive it slow.... others say it's the transmission. And others say I'm stupid. It slips when you start to go. I want this fixed

- Waupaca, WI, USA

problem #19

Jul 282018

Focus

  • 39,068 miles
I took my Focus in for an oil change and was informed that the front timing cover has a leak the car has only 39068 miles on it but I have a friend who has the same vehicle and said she experienced the same problem had 41K miles

- Detroit, MI, USA

problem #18

Jun 262018

Focus 4-cyl

  • miles
2015 Ford Focus. Consumer writes in regards to illuminated check engine light. Consumer sent additional correspondence.

- Powder Springs, GA, USA

problem #17

Oct 012017

Focus

  • 40,000 miles
The contact owns a 2015 Ford Focus. While driving 35 mph, the vehicle stalled. The contact stated that the check engine and battery warning indicators illuminated, and the brakes failed when the brake pedal was depressed. The vehicle was taken to moon township Ford (5304 university blvd, coraopolis, pa 15108) for diagnostic testing, but no failures were found. The contact mentioned that the check engine and battery indicators illuminated prior to this failure. The vehicle was taken to the same dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failures, but offered no assistance. The failure mileage was approximately 40,000. The VIN was not available.

- Pittsburgh, PA, USA

problem #16

Apr 242015

Focus

  • 32,098 miles
From the very first year that I bought this car, (2015) it has had multiple problems with it; it shakes, shutters, 9even at 40-50 mph) uses way too much gas, it had a badly corroded battery, the clutch and transmission both, had problems and recalls!! I was raised, believing that either Ford or Chevrolet, were the american cars to own; not anymore, customer service, after the sale, is a joke; both autonation's (850 N. burleson blvd, burleson, tx 76028 and the 5000 bryant irvin rd, 76132 locations are horrible!! after I pay this loser of a car off, I will never buy Ford again!!!

- Fort Worth, TX, USA

problem #15

Mar 152018

Focus

  • miles
The engine is starting to leak oil. The service writer did state it's a common problem with these cars.

- Pleasant Grove, UT, USA

problem #14

Jan 012017

Focus

  • 5,000 miles
Issues with the transmission slipping, engine hesitating and not accelerating immediately. Has been to the dealer twice and both time said nothing is wrong. Same issues that is part of the class action lawsuit. Occurs when accelerating from a stop, every time.

- Anthem, AZ, USA

problem #13

Jun 172017

Focus

  • 51,000 miles
The contact owns a 2015 Ford Focus. While driving 25 mph, the engine stalled without warning. The vehicle was able to restart. The vehicle was taken to a local dealer (nalley Ford sandy springs 7555 roswell road, atlanta, ga 30350), but the cause of the failure could not be determined. The manufacturer was contacted, but did not offer any assistance. The failure mileage was approximately 51,000.

- Roswell, GA, USA

problem #12

Oct 252016

Focus

  • 14,600 miles
The contact owns a 2015 Ford Focus. On numerous occasions, the check engine indicator illuminated and the vehicle shuddered. The dealer made several attempts to change the coil packs, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 14,600.

- Pawtucket, RI, USA

problem #11

Aug 132016

Focus

  • 17,500 miles
Twice pulling on to a busy hwy my car has stalled/shuddered, and lost power. Both times heat gauge sky rocketing. The last time my car turned off entirely, and had over heated. However it had only been in operation for about 5 min. Both times on a busy hwy. First time I took it in, they said it was a module update. Two weeks later it happened again and worse. I was able to limp my car into the dealership after letting it sit for 5 minutes. They replaced gaskets, and blew them on their test drive. Replaced a hose and gaskets again. My car was returned to me two days ago, and less than 50 miles later, the check engine light came on. The coolant was half full, and in the course of roughly 30 minutes of operation it had gone through half of the coolant. Yet there is no trace of a leak on the ground. In addition to all of that, on the first fix the ac had cut out twice which since they have claimed to have fixed. With all of this, it had created quite a fowl smell in my car as a result. My car at this point, my car has been in the shop 21 business days (not including saturdays.. which they work), the issues started mid August and it is now October 7th. They offered to give us the car back and that it was "just an air bubble". despite the check engine light being on and excessive loss of coolant. My car has been in motion each time it has had an issue. The first issue I was just pulling on to the hwy, so was just attempting to accelerate. The second time I had reached the hwy speed of 55 mph. (separate incident, they also had to replace a faulty seatbelt).

- Salem, OR, USA

problem #10

Aug 152016

Focus

  • 37,000 miles
Purchased mid August 2016. We have put approx 750 miles on it in that short time. 1st incident, my wife stopped and while the car was in drive rolled backwards on an incline that resembles level. 2. from stop attempting to accelerate it jumps, stutters and barley moves. We have already had a near collision in an intersection due to this. Additionally, while getting on the on ramp it is so sluggish at times, that we are not even at proper speed to get on a freeway. Unsafe, purchased from enterprise who told us nothing about this at the time of purchase. Enterprise is allowing people drive away in these piles. If there hasn't been deaths, there will be. Enterprise is not advising customers of this because they have many in their fleet they must move out. Shame on them. Note: The following from the enterprise web site. Worry free ownership. Our job doesn't end when you pull off the lot. For your continued driving pleasure, we offer a unique combination of benefits to keep you happy down the road. They boast about a 12 month/12,000 mile powertrain warranty (limited) so you don't have to worry. They will tell you all of the issues we be taken care of. This is a lie because Ford doesn't have the answer yet.

- Lakeside, CA, USA

problem #9

Aug 222016

Focus 4-cyl

  • 18,000 miles
The contact owns a 2015 Ford Focus. While driving the vehicle at various speeds, the vehicle hesitated to accelerate when the accelerate pedal was depressed. The dealer diagnosed that the clutch in the transmission failed. The vehicle was not repaired. The contact was able to drive the vehicle home with no failure. The following day, while driving 15 mph, the engine revved to 100 mph without warning. The RPM was at 8. the contact stated that the vehicle was unsafe. The manufacturer was notified of the failure. The failure mileage was 18,000. Updated 12/13/16 the consumer stated the dealer replaced the clutch and transmission control module. Updated 12/19/16.

- Stuart, VA, USA

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