When I come to a stop and begin to take off my car jerks really bad like my gears are trying to catch up, it snatched so bad I went into another lane of traffic in the rain. I have had it sent back to the original dealer and it was claimed to have been fixed I disagree strongly.

- Pinebluff, NC, USA

Ford issued a recall for my Ford Focus because there's an issue with the vehicle's clutch. Everything was supposed to be covered with no expense to me. Upon delivering the car to a Ford dealership I was told that I would be charged $145 for them to run a diagnostic check to locate the severity of the issue to my clutch. If the results come back showing the clutch to be the issue then the fee would be waived, but if it turns out to be another issue then I'd be found liable for the charge. In this instance because there's a recall that has been issued by Ford, I do not feel that I should be getting charged just to have them look over the vehicle.

- Long Beach, CA, USA

I was driving in morning rush-hour traffic, car engine shut off in middle of traffic and would not turn back on. After about 20-30 min, it started and I was able to move to safe area before it shut down again. I had it towed to a local Ford dealer.

- Austin, TX, USA

Vehicle just turns off out of now where no matter the speed and it has been turning off even when it is in park.

- Tucson, AZ, USA

My can used to get 400 plus miles when the has tank is full. Now it gets less and study get less when I fill up. When I step on the accelerator the car sound like air rushing in and the RPM's rev up way to high. This been going on for a few weeks. This happen while driving the freeway, highway, and the neighborhood streets.

- Houston, TX, USA

When turning the car vibrates and shakes a lots and make some noise.not sure what this could be but need help with this before something happens. This happened upon turning take off, highway, exhilaration in city also too. I just bought the car I notice third a friend bought this to my attention I thought it was the all whee we drive. Bought car03-08-20 drive out of town in April for wedding.

- Columbia, SC, USA

Purchased used from a Ford dealer used 2015 Ford Focus. Was told that vehicle had to lern my style of driving. Car shutters when going accelerating, take time to shift between 1,2,3, gears. Also shutters at other speeds in the middle of shifting. Cannot shift quickly from parked or in stopped position like at a stop light or when merging into traffic. Car also now revs high and has to be cooled down after driving. I cannot trust vehicle to be driven by other family members due to transmission and engine acceleration problems. Has been an ongoing problem but dealership charges for diagnostics and states that it is the way I drive.

- Flagstaff, AZ, USA

After 3 weeks of purchasing a new 2015, we experience severe transmission slipping and shuddering. Steering column shake, shifts up and down forced and not accurate. Sluggish performance to the point of being a severe safety hazard. Help me. Ford said it was my fault, refused to generate a work order. 2nd time dif dealer said it was normal go away no work order even. 3rd visit they said leave it for 30 days, I can't. they wouldn't give me a loaner.4 try they said don't know what U talking about. I need Ford to buy this car back.help. I will give my car to NHTSA to verify and use free of charge. They can keep it.

- Hammond, IN, USA

This complaint is in regards to the Ford Focus/fiesta dps6 transmission issue. Due to the dry dual clutch system issue, the vehicle engine would shake and rumble violently while moving. This mostly occurs when the supposedly automatic transmission shifting from the first and second gear. The first time I reported this to the dealer, they replaced the clutch which stopped the rumble issue until few months later, the rumble returned. Again I reported this to the dealership however this time they blamed it on the purge valve in the gas tank which they replaced. This did not fix the rumble issue and the dealership did not try to verify the rumble. They simply did not acknowledge it by stating they could not replicate the problem. Few months later while I was on the freeway, the rumble occurred again but worse than before. Immediately my vehicle lost power as if it's stuck at first gear. The vehicle's speed dropped tremendously which is extremely dangerous since I was on the freeway and everyone was going 60+ mph. Luckily I was able to pull over safely without getting hit. I restarted the vehicle and it ran continue to rumble but not as violently, the check engine light was on. I quickly brought the vehicle to the dealership for repair. Even though I have a bumper to bumper warranty, the warranty company refuse to cover the transmission repair because the dual clutch system is technically a manual clutch. For that reason they do not cover it. As a consumer, we have no idea exactly what type of parts the vehicle contains. The vehicle was advertised as automatic transmission which in common sense, it does not contain a manual clutch. The dealership was requesting $2000+ fee to replace this clutch. At the same time of this inspection, the purge valve in the gas tank was also defected and needs to be replaced.

- Antioch, CA, USA

My husband was driving the car in rush hour traffic, on the highway, and the car suddenly made 3 clunks and then the car suddenly started losing power, almost died out.he could not get the car to accelerate, even though he was stepping on the gas pedal. He almost got hit. This is not the first time that the car has done this. The first time, it stalled out completely and left him stranded on the highway. Ford is aware that there is a stall risk, but they can not repair the car. I have contacted Ford headquarters regarding this safety issue. I have not heard back from them. The 2015 Ford Focus has a bad transmission and the vehicle is not safe to drive because of the stall risk. The dealership that has had my 2015 Ford Focus will not try to repeat the behavior that caused the car to completely lose acceleration. They keep trying to give the vehicle back to me and it is not fixed!! Ford motors needs to be held accountable for knowingly selling the 2012-2016 Ford Focus when they knew that all of these cars had bad transmissions. We do not want the car back. These vehicles should not be allowed to be driven because of the stall risk.

- Bourbonnais, IL, USA

There was a recall issued for my car and the manufacturer has not provided a remedy.

- Yonkers, NY, USA

Car hesitates and does not shift smoothly. Take offs are dangerous because car shifts radically.

- Creve Coeur, IL, USA

The car shuddered and jerked when stopped and on acceleration from a stop. A metal grinding can be heard from the engine while driving during this jerking from acceleration. The car would lose power while driving. One time, the car stalled, resulting in lose of power, while I was turning left through an intersection. I have brought the car into the dealership for repair many times with no resolution of these symptoms.

- Westland, MI, USA

A/C sometimes reduces to almost no air and little cooling, dealer says the A/C condensor is freezing into a block of ice due to failing sensor(s), but the computer does not store a code so they won't replace any sensors until the A/C fails and I bring it in while it is in failure mode!!! really convenient in the no. Cal. Summer of 100 plus degree heat!!!! this has been occurring since 2017 with no repairs made!!!

- Redding, CA, USA

Took my car for tcm repair - dealership found another sensor issue needing to be replaced 4 days later transmission fault service now and hillside assist unavailable errors came on. When accelorating from a stop the car has a hard time shifting gears. Car is back at dealership but the mechanics and service director say they have never heard of such issues. It is all over the internet(over 4971 complaints) about Ford Focus transmission issues

- Frisco, TX, USA

The problem is the clutch assembly and I don't know why Ford hasn't placed a recall on this. Many owners are having to deal with this known issue.

- Jackson, TN, USA

Recall with the PCM and tcm on this vehicle are a issue consistently every several months it is back at the dealership getting repaired. The recall only covers the vehicle till 80,000 miles. Unfortunately since it needs work (under recall issue) every couple of months to keep the car running I am at a loss as to what I am supposed to do when my car hits 80,000. The car has a hard shift, sometimes will not reverse, sometimes will not start, sometimes will not pass 1st gear.

- Jacksonville, FL, USA

The trunk suspensions are not adequate and have allowed the trunk to close on the owners and family members numerous times causing abrasions and hematomas. The dealership service representatives were notified several times, here in kingman, AZ. Vehicle was purchased, new in eugene, Oregon and this problem was evident. "no corrections are available." Why?

- Kingman, AZ, USA

Will driving down the street the other day my car stalled out well driving this is not the first time this has happened not only that but when you accelerate my car grinds while shifting gears the Ford dealership already told me it's due to my recall issue but when asked to fix it they told me I was going to have to pay them first my children were in my car had we been on the highway we could have been dead something needs to be done about this needs to be done as soon as possible because I am telling you right now if something happens to me or my family I will hold whoever is reading this email and forward personally responsible

- Memphis, NY, USA

The transmission warning light came on and the car was sputtering because of the dry clutch. It happened when the car was in motion on a city street

- Cleveland, OH, USA