The contact owns a 2015 Ford Focus. The contact stated that while driving at 50 mph, the contact lost control of the vehicle and spun out in the middle of traffic. The contact had hit the barrier and then moved the vehicle to the side of the highway. The contact was unaware if the air bags deployed and unaware if any warning lights had illuminated during the failure. The contact was not injured and a police report was not filed. The vehicle was towed to avis Ford Inc 29200 telegraph rd, southfield, mi 48034 where the vehicle was not diagnosed but the contact was informed that upgrade to the engine software. The manufacturer was notified of the failure and offered no assistance. Upon investigation, the contact discovered that there was a recall on his vehicle under NHTSA recall number18V735 (fuel system, gasoline) that he linked to the failure. The failure mileage was unknown. Reference number (xxx) ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')

- Pontiac, MI, USA

Recall #19N08. The car has what recall letter says is "a judder or shudder on light acceleration from a stop or during shift events"; although mine is not 'light'. several times upon entering a main street from a side street the car shudder's so badly I almost get hit. When driving on a turnpike, I accelerate, and it shudders. At a stop, it shakes & shudders for 3 or 4 car lengths. It's not safe & it's gotten worse since I got the car. Matthew's Ford in broken arrow, ok says I do not have a clean title and when I called the Oklahoma commission dmv office, they say the title is 'branded'. what does that mean? and, one of them said that the warranty had been cancelled, therefore there can be no recall work done on the vehicle. There are some extenuating circumstances surrounding this car. The dealership lied to me about the financing (hurting my credit and finances) and we ended up in a lawsuit, which was settled. I would hope that the dealership would not do anything mean to hurt me further. During the lawsuit they had provided me with a title, but it was not notarized properly, and I couldn't get a tag for almost 9 months. When we settled, I received a green title exactly like I had on other cars...so I don't know what is wrong with it that hinders me from a recall repair. I'm 74 and have bought a lot of cars and the title looks exactly the same as the others, no notations or stamps on it or anything. I even looked on car-fax and talked to the previous owner (a female college student) before agreeing to purchase the car. There was only 32,000 miles on it when I first looked at it December 17, 2018. Just remembered...the salesman sneaked in a "tire & wheel warranty" for $1,600. I cancelled it, but had nothing to do with mechanical part of car and warranty place sent money back to the dealership, which they kept.

- Broken Arrow, OK, USA

I have gotten my car to the dealer for the various recalls and my car still is unsafe five separate instances my car has slowed to near stopping and three of those instances where on a major highway with children in the car of those three times I've been lucky that I have stayed and continued to drive on the right near the emergency lane. This car is unsafe to drive I have the same instance and every recall is supposed to be a solution to the problem. I've taken it to the dealer to check on it and everything appears to be working properly until it's time to drive and it continues to stall and stop. I've made a complaint before regarding this vehicle. This vehicle is unsafe to drive and there is still no solution to the issue that can end up costing lives. This car needs to be recalled due to its unsafe condition yet the company refuses to take accountability for this serious safety issue.

- West New York, NJ, USA

Received recall notice 18S32. I went to Ford website to check if there are any other recalls so I could them while done I'm out of town. The only recall it listed is this one, but website says recall incomplete

- Eunice, LA, USA

When I come to a stop and begin to take off my car jerks really bad like my gears are trying to catch up, it snatched so bad I went into another lane of traffic in the rain. I have had it sent back to the original dealer and it was claimed to have been fixed I disagree strongly.

- Pinebluff, NC, USA

Ford issued a recall for my Ford Focus because there's an issue with the vehicle's clutch. Everything was supposed to be covered with no expense to me. Upon delivering the car to a Ford dealership I was told that I would be charged $145 for them to run a diagnostic check to locate the severity of the issue to my clutch. If the results come back showing the clutch to be the issue then the fee would be waived, but if it turns out to be another issue then I'd be found liable for the charge. In this instance because there's a recall that has been issued by Ford, I do not feel that I should be getting charged just to have them look over the vehicle.

- Long Beach, CA, USA

I was driving in morning rush-hour traffic, car engine shut off in middle of traffic and would not turn back on. After about 20-30 min, it started and I was able to move to safe area before it shut down again. I had it towed to a local Ford dealer.

- Austin, TX, USA

Vehicle just turns off out of now where no matter the speed and it has been turning off even when it is in park.

- Tucson, AZ, USA

My can used to get 400 plus miles when the has tank is full. Now it gets less and study get less when I fill up. When I step on the accelerator the car sound like air rushing in and the RPM's rev up way to high. This been going on for a few weeks. This happen while driving the freeway, highway, and the neighborhood streets.

- Houston, TX, USA

When turning the car vibrates and shakes a lots and make some noise.not sure what this could be but need help with this before something happens. This happened upon turning take off, highway, exhilaration in city also too. I just bought the car I notice third a friend bought this to my attention I thought it was the all whee we drive. Bought car03-08-20 drive out of town in April for wedding.

- Columbia, SC, USA

Purchased used from a Ford dealer used 2015 Ford Focus. Was told that vehicle had to lern my style of driving. Car shutters when going accelerating, take time to shift between 1,2,3, gears. Also shutters at other speeds in the middle of shifting. Cannot shift quickly from parked or in stopped position like at a stop light or when merging into traffic. Car also now revs high and has to be cooled down after driving. I cannot trust vehicle to be driven by other family members due to transmission and engine acceleration problems. Has been an ongoing problem but dealership charges for diagnostics and states that it is the way I drive.

- Flagstaff, AZ, USA

After 3 weeks of purchasing a new 2015, we experience severe transmission slipping and shuddering. Steering column shake, shifts up and down forced and not accurate. Sluggish performance to the point of being a severe safety hazard. Help me. Ford said it was my fault, refused to generate a work order. 2nd time dif dealer said it was normal go away no work order even. 3rd visit they said leave it for 30 days, I can't. they wouldn't give me a loaner.4 try they said don't know what U talking about. I need Ford to buy this car back.help. I will give my car to NHTSA to verify and use free of charge. They can keep it.

- Hammond, IN, USA

This complaint is in regards to the Ford Focus/fiesta dps6 transmission issue. Due to the dry dual clutch system issue, the vehicle engine would shake and rumble violently while moving. This mostly occurs when the supposedly automatic transmission shifting from the first and second gear. The first time I reported this to the dealer, they replaced the clutch which stopped the rumble issue until few months later, the rumble returned. Again I reported this to the dealership however this time they blamed it on the purge valve in the gas tank which they replaced. This did not fix the rumble issue and the dealership did not try to verify the rumble. They simply did not acknowledge it by stating they could not replicate the problem. Few months later while I was on the freeway, the rumble occurred again but worse than before. Immediately my vehicle lost power as if it's stuck at first gear. The vehicle's speed dropped tremendously which is extremely dangerous since I was on the freeway and everyone was going 60+ mph. Luckily I was able to pull over safely without getting hit. I restarted the vehicle and it ran continue to rumble but not as violently, the check engine light was on. I quickly brought the vehicle to the dealership for repair. Even though I have a bumper to bumper warranty, the warranty company refuse to cover the transmission repair because the dual clutch system is technically a manual clutch. For that reason they do not cover it. As a consumer, we have no idea exactly what type of parts the vehicle contains. The vehicle was advertised as automatic transmission which in common sense, it does not contain a manual clutch. The dealership was requesting $2000+ fee to replace this clutch. At the same time of this inspection, the purge valve in the gas tank was also defected and needs to be replaced.

- Antioch, CA, USA

My husband was driving the car in rush hour traffic, on the highway, and the car suddenly made 3 clunks and then the car suddenly started losing power, almost died out.he could not get the car to accelerate, even though he was stepping on the gas pedal. He almost got hit. This is not the first time that the car has done this. The first time, it stalled out completely and left him stranded on the highway. Ford is aware that there is a stall risk, but they can not repair the car. I have contacted Ford headquarters regarding this safety issue. I have not heard back from them. The 2015 Ford Focus has a bad transmission and the vehicle is not safe to drive because of the stall risk. The dealership that has had my 2015 Ford Focus will not try to repeat the behavior that caused the car to completely lose acceleration. They keep trying to give the vehicle back to me and it is not fixed!! Ford motors needs to be held accountable for knowingly selling the 2012-2016 Ford Focus when they knew that all of these cars had bad transmissions. We do not want the car back. These vehicles should not be allowed to be driven because of the stall risk.

- Bourbonnais, IL, USA

There was a recall issued for my car and the manufacturer has not provided a remedy.

- Yonkers, NY, USA

Car hesitates and does not shift smoothly. Take offs are dangerous because car shifts radically.

- Creve Coeur, IL, USA

The car shuddered and jerked when stopped and on acceleration from a stop. A metal grinding can be heard from the engine while driving during this jerking from acceleration. The car would lose power while driving. One time, the car stalled, resulting in lose of power, while I was turning left through an intersection. I have brought the car into the dealership for repair many times with no resolution of these symptoms.

- Westland, MI, USA

A/C sometimes reduces to almost no air and little cooling, dealer says the A/C condensor is freezing into a block of ice due to failing sensor(s), but the computer does not store a code so they won't replace any sensors until the A/C fails and I bring it in while it is in failure mode!!! really convenient in the no. Cal. Summer of 100 plus degree heat!!!! this has been occurring since 2017 with no repairs made!!!

- Redding, CA, USA

Took my car for tcm repair - dealership found another sensor issue needing to be replaced 4 days later transmission fault service now and hillside assist unavailable errors came on. When accelorating from a stop the car has a hard time shifting gears. Car is back at dealership but the mechanics and service director say they have never heard of such issues. It is all over the internet(over 4971 complaints) about Ford Focus transmission issues

- Frisco, TX, USA

The problem is the clutch assembly and I don't know why Ford hasn't placed a recall on this. Many owners are having to deal with this known issue.

- Jackson, TN, USA