10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
27,927 miles

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« Read the previous 20 complaints

problem #28

Oct 012016

Focus

  • miles
Takata recall my transmission has been bad on my 2015 since I purchased it on 10/01/16. I tried telling the manufactures after I drove it around town awhile. It was jerking and wouldn't get power to drive. I've been trying to take it to dealerships for 2 years and they haven't tried fixing it. I would like an arbitration agreement.

- Socorro, NM, USA

problem #27

Dec 292018

Focus

  • miles
I have had this car for almost 2 years. Almost everyday when I drive the car, it stall, slipped or doesn't want to go at take off. There has been many time where I press the gas to go while in drive and it won't go and acts like it's in neutral. I have almost gotten in car accidents because of this problem. The transmission is horrible. It's the dual-clutch transmission. They have even sent out a letter stating that it's the transmission and if you have had it services 3 or more times, you can get cash or replacement car. I don't have the money to go get it checked out 3 times and I also don't really need to because I already know the problem. This is very dangerous and can cause a major accident.

- Gainesville, GA, USA

problem #26

Dec 182018

Focus

  • 46,740 miles
Hello, my vehicle stopped working twice while I was driving on city streets (this Tuesday 12/18/2018 and Thursday 12/20/2018). The first time it happened I was stopped at a red light and the second time the care was in motion when it first happened, the oil indicator and check engine light came on. Oil was put in the car and unfortunately that didn't solve the problem since it happened again on Thursday 12/20/2018. When the vehicle stopped on 12/20/2018, the engine light came on as well as the battery ligh. I had the car towed to a Ford dealership on 12/20/2018 and they could not find anything wrong with it. I am afraid of it happening again.

- Silver Spring, MD, USA

problem #25

Oct 252018

Focus

  • 42,000 miles
When accelerating my car shutter like causing the car to shake.

- Jurupa Valley, CA, USA

problem #24

Oct 022018

Focus

  • 25,000 miles
Air conditioning system, after about 45 minutes of use, will greatly reduce fan speed. Dealer says condensor may be freezing up due to a bad sensor. The car does not store a code for the dealer to diagnose which sensor is bad so they won't fix it. Dealer says next time it is in failure mode, bring it in to try to get a code.

- Redding, CA, USA

problem #23

Feb 232017

Focus

  • 4,300 miles
Takata recall my clutch was messed up in this car when I first leased it from us auto sales back in February 2017 and I had rental for a week only because the warranty covered it. Now the clutch is messed again and I was told I'll have to pay $2000 for it to be fix! is there anyway you guys can recall my car because I don't have that kind of money to keep spending on this car because the same problem keep occurring. Is always jerks and don't accelerate the speed of the car this always happens anywhere.

- Atlanta, GA, USA

problem #22

May 152015

Focus

  • 50 miles
My car jerks when trying to accelerate maybe transmission related. This has been been happening since I've had the car but never thought anything of it until I drove a friends car and it didn't do

- Oak Harbor, OH, USA

problem #21

Apr 242015

Focus

  • 32,098 miles
From the very first year that I bought this car, (2015) it has had multiple problems with it; it shakes, shutters, 9even at 40-50 mph) uses way too much gas, it had a badly corroded battery, the clutch and transmission both, had problems and recalls!! I was raised, believing that either Ford or Chevrolet, were the american cars to own; not anymore, customer service, after the sale, is a joke; both autonation's (850 N. burleson blvd, burleson, tx 76028 and the 5000 bryant irvin rd, 76132 locations are horrible!! after I pay this loser of a car off, I will never buy Ford again!!!

- Fort Worth, TX, USA

problem #20

Aug 182017

Focus

  • miles
I have brought this vehicle, or attempted to bring it, into the dealership service department multiple times for the shuddering, stalling, overheat for no reason with system shut off, etc. At take-off from driveway, highway metering lights, lighted signals, & stop signs the car(automatic transmission)will either shudder and bounce like a manual transmission not properly shifted or initially roll slightly and then stall as if in neutral.the rpms will rev, but the car will not move.I have narrowly missed many rear-end accidents.I have paid well over a thousand dollars just on rental car fees while not able to drive this car.the service department refused to give me an appointment or take it in for many months because according to them they did not have the required parts. On other attempts they would tell me they did not have the code pop up that anything was wrong. August 2017, after the dealership had my car for multiple days when promised back same or next day, they told me there was nothing wrong & I showed them a picture I took of the control panel, then they finally took it back to work on. I also had the check engine light on & shuddering immediately when picking it up from service.I was told there was nothing more they could do and they refused to put why I brought it in for in the work orders each time I brought it in.Nov 7-Dec 5 2017, they had the car for an entire month.service told the Ford facilitator & me that there was nothing wrong with the car no shuddering, no sounds. After almost an entire month they suddenly decided the car needed a full brake job which did nothing for the shuddering/stalling.they also let the battery die.Ford Motor Company refused buybacks because the work orders did not say why it was brought in. I told them I would have an accident. I was trying to leave my driveway. The car stalled and the front of my car was slammed into by an SUV.

- San Carlos, CA, USA

problem #19

Nov 252017

Focus

  • 79,000 miles
I was driving down a county road, traveling about 25 mph as I was about to make a turn, when my power steering completely fails. I nearly drove straight through a metal fence trying to make the turn to get off the road. Now when I turn my key forward my cars computer sends a message saying "steering loss, safely park vehicle" the issue I am referring to by checking "unknown/other" is a shuddering transmission. Everytime my car is going through first gear the transmission shudders. This gets much worse when when my car is close to being due for an oil change. Ive serviced the car regularly and some months had to get multiple oil changes to try and combat the transmission shuddering.

- Hastings, FL, USA

problem #18

Oct 012017

Focus

  • miles
I am aware that the 2013 and 2014 Ford Focus' have a issue that was recallable. My 2015 Ford Focus has the same issue. During the transition from 1st to 2nd gear the car shutters which indicates a transmission issue. I am worried the transmission will go out or cause me to wreck in the future. Again, I do know that previous year cars of the same make and model have the same problem and were recalled.

- Union City, GA, USA

problem #17

Sep 122017

Focus

  • 15 miles
Rough idling at stopping position, stalling, cutting off in traffic, check engine light, code P0507 idle air control valve throttle body. Car cutting off in traffic while shifting down

- Hyattsville, MD, USA

problem #16

Aug 082017

Focus

  • 80,213 miles
Since purchasing my 2015 Ford Focus brand new in July 2015, I was stonewalled by two dealerships over the clutch shuddering/jerking/jumping issue before a third dealership (in another state!) finally replaced it. Shortly after I had a front cover oil leak that was repaired under warranty. Then, one day I was driving and the lights on the visor and radio controls stopped working, they fixed most of it but the passenger visor light still doesn't work. Shortly after that I started hearing a popping sound in the radio, then the radio stopped working completely. Today as I was driving on the freeway on my way to work the transmission blew with no prior warning. I heard a loud noise, then the engine revved and the car slowed down. The check engine light started flashing and I was able to move to the shoulder of the highway. A puddle of transmission fluid was under the car after it was towed away.

- Pasco, WA, USA

problem #15

Jul 222017

Focus

  • 37,000 miles
"major transmission issues"! warning & buyer beware: This vehicle is not safe to drive and has an open claim under the states lemon law policy. On 7/22/17 after multiple repairs as stated in this complaint, the vehicle propelled forward behind traffic on a major roadway at a railroad stop towards the gates with an oncoming train. Reported the incident to Ford and Ford will not cover the repairs. The transmission needs to be replaced on this vehicle and has had multiple clutch replacements at Ford. There have been approximately 18 service visits at the dealership since the delivery date of 12/15/15. Onboard sync system- does not work properly after multiple repairs. Ford service manager has warned that the transmission issues are not repairable and the issues will continue to occur despite clutch and transmission repairs.

- Boca Raton, FL, USA

problem #14

Oct 292016

Focus

  • 28,484 miles
The transmission jumps, jerks...when I start to leave an area.feels like the transmission is slipping.!!. when I start the car to leave my driveway or everytime I leave an area, also at red lights, etc. Its been this way every since I bought it but gillie hyde service dept (where I bought the car )said it was normal when I took it back.allthough I still have the car.very disappointed with this issue

- Center, KY, USA

problem #13

Jul 122017

Focus

  • 5 miles
Transmission loses power randomly. Also, shifting is jumpy, when going from stop, at times. Have contacted dealer and was told this was common of this particular transmission. This has happened more than once. I am just using today's date as one of many! started on the first day I had the car.

- Liberty Lake, WA, USA

problem #12

Apr 042016

Focus

  • miles
The clutch in the automatic transmission was switched out twice because of its defective performance. I took it back to the Ford distributor, where it was purchased and cared for, the 3rd time and it was supposably attended to and corrected by rebooting the computer system. The car shutters and drives poorly. I purchased a brand new titanium, top dollar, and received a lemon that drives terribly. Also, the usb plugs do not work. And have been attended to 3 times, with no avail. I have been told by the service manager, the general manager, and mechanic that the specific model is defective. That they just can't get the clutch right. And that it is a lemon. It is my right, as a consumer, who thought she was buying the best of America's cars, and paid full price, to be reimbursed and compensated.

- Naples, FL, USA

problem #11

Jun 032017

Focus

  • 9,900 miles
Recall NHTSA # 15V436 (Ford recall #15C06) is on the C-max body control module. This has caused the entire car to not start. It was brought in for service 7/3/17 and I have no updates. The recall was issued 7/1/15 and the car, itself, was purchased the next 8/2015 so it was sold with a known recall and now, 2 years later, it's very concerning that a fix is still not readily available when brought it for service.

- Hoboken, NJ, USA

problem #10

Jun 022017

Focus

  • 7,500 miles
A/C not heating properly, dealer says can't find problem, I expect as much for warranty work. Sounds like strange noises under dash.

- Redding, CA, USA

problem #9

Jan 012017

Focus

  • 45,000 miles
My car stalls shakes and studders when I accelerate, even after I turn the traction control off it continues, I've nearly been rear ended plenty of times. I don't feel safe and either does my passengers as and I'm sure this jerking as and tire spinning will cause other problems.

- Kenner, LA, USA

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