The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the transmission shuddered. The contact stated that the failure was intermittent at first but had become a persistent failure. In addition, the contact stated that the internal transmission clutch was replaced eight years ago; however, the failure had reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed internal transmission clutch and that the internal transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 49,242.

- Abingdon, VA, USA

The contact owns a 2015 Ford Focus. The contact stated that on several occasions while driving below 15 MPH, the transmission began jerking and slipping and there was an abnormally loud sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

- Orland Park, IL, USA

The contact owns a 2015 Ford Focus. The contact stated while at a stop, the vehicle shuddered. The vehicle failed to move forward when in third or fourth gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the clutch and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, who informed him there was no warranty coverage on the vehicle and referred him to the NHTSA Hotline. The approximate failure mileage was 69,759.

- Friendship, WI, USA

The contact owns a 2015 Ford Focus. The contact stated that when she started the vehicle, the clutch intermittently started to shake. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that clutch and the seal failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired and there was no warranty. The failure mileage was approximately 56,000.

- Colonie, NY, USA

The contact owns a 2015 Ford Focus. The contact stated that the dealer previously replaced the TCM; however, the failure recurred while driving at an undisclosed speed, and the transmission failed to shift into the intended gear. Additionally, the vehicle would not accelerate above 20 MPH. The vehicle was taken to the dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.

- Kittrell, NC, USA