10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,453 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
For the last couple years, my transmission in my 2016 Ford Focus has stalled upon nearly all attempts to accelerate from a stop. On January, 17 2020 I returned to my car from the library in irvine, ca to discover that upon turning the ignition, the car did not start. I tried a couple more times and my windshield wipers went on one time and stopped, the lights on my dashboard lit up, the media screen lit up and the interior car lights came on. I called aaa, my insurance carrier, despite it not appearing to be a battery issue. The representative stayed on the phone with me after I explained the issue and tried to schedule roadside assistance. I tried the ignition one more time and the car started. A notification on the dash screen appeared reading "transmission service required" and remained on the screen for a second before disappearing. Usually if a dash notification appears, the small icon light will remain lit while I operate the vehicle, this icon light did not remain on. My insurance representative explained that an issue with a transmission would need a tow and it may be unsafe to operate my vehicle on the road. I sat in my car for a minute and noticed my average mpg had changed from 33.3 to 0.0. I drove the car home as I needed to leave the location to tend to other parts of my day. I arrived safely to my destination. The following day, the exact same situation occurred when I attempted to start my car and leave for the day. Turning the ignition several times did not work, the windshield wipers came on once, the transmission notice appeared and disappeared and the average mpg was at 0.0 again. This time, the car notified my that I had 0 miles until empty, despite the gas tank containing well over a quarter fill. The gas notification disappeared and the miles to empty section changed back to 175 miles until empty. I have not driven my vehicle since this occurred
- Irvine, CA, USA
Car was on cruise ctl, then just when increasing speed, was going 30 then when tto 80 before I cancel it, was driving 60 car auto when to 30, transmission service comes up now and ten
- Wf, TX, USA
Engine caught fire 2 weeks after service dept at vic bailey Ford replaced. Incident report. Total loss and lawsuit coming if not compensated for property damage and emotional distress. Engine ignited with me in vehicle! service bay released car to me 2 weeks ago. Told them was not fixed for 2 weeks waited on appt. Oil light came on after dropping of daughter to school. Multiple witnesses and videos of fire under car and then blew due to heat source which was all supposedly fixed. I was driving the car and pulled over as soon as oil light came on and I smelled smoke. Turned into nearest parking lot off highway 221, spartanburg SC. Roebuck fire dept responded. Will not driver a vehicle from Ford ever again!
- Spartanburg, SC, USA
My 2016 Ford Focus SE has stalled while driving on the freeway twice in the past two weeks. In addition, the transmission is very jerky and the engine studders and makes loud noises when shifting into 2nd and 3rd gears. The car only has 53,000 miles on it, yet the transmission is defective.
- Kirkland, WA, USA
My vehicle makes a grinding sound like tge floor is going to fall out, my gas tell me im 50 miles untill empty and I run out also when I turn my car makes a like a screch sound and also shakes at the same time. My car is getting do hot its melting thr plastic and tire covers to where its rubbing on my tires. My vehicle does not want to catch spped seems like it wants to die.
- Phoenix, AZ, USA
I purchase a 2016 Ford Focus today and there's one open recall on my vehicle. The takata recall and I would like for this issue to be fixed because it sounds dangerous from the research I did on the recall. Plus I have my 1st car wreck a couple months ago and my car was totaled out. I want to be safe behind the wheel and I have a little boy; who will be a passenger in the vehicle I don't want my car to stop in the middle of the street and cause a accident and my son get hurt. Please contact me at: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Bossier City, LA, USA
Overheating
- San Fernando, CA, USA
Steering assist fault. Hard to move the steering wheel. Fortunately it was when starting it this morning
- Auburn, NY, USA
My vehicle started shaking during acceleration jump during deceleration. Check engine light came on and also transmission failed warning. Vehicle stopped changing into final gear and prolonged other shifting so to 3500rnpir more.these actions occurred on regular streets and highway as well.
- Goldsboro, NC, USA
When I cut off the car and hen got back in everything was dead nothing would come on would not even come out of park it would no do anythimg
- Gaylesville, AL, USA
When the car starts, it displays several dashboard warning messages and chimes, indicating malfunctioning air bags, seat belts, traction control, and hill start assist (manual transmission). Dealership diagnosed a faulty restraint control module (rcm) and said the car was unsafe to drive until the module is replaced. That was two months ago, and the dealership still hasn't found the replacement part.
- Davis, CA, USA
- Belleville, IL, USA