The contact owns a 2016 Ford Focus. The contact stated while attempting to move off from a red light, the vehicle was shuddering. Additionally, while shifting from first or second gear the vehicle would shudder. Occasionally, while idling at a stop light the RPM fluctuated as if the vehicle would stall. The contact took the vehicle to the dealer who diagnosed that the clutch plates failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle was not included in NHTSA Campaign Numbers: 18V169000 (Power Train) or 18V845000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included. The approximate failure mileage was 75,124.

- Myrtle Beach, SC, USA

I recently became the owner of this car as my dad had it for the past 5 years. My dad previously inquired about the car shuddering/vibrating when accelerating at times (in 2021) and the dealership was either unaware or dishonest in replying that it just had to do with way the plastic protecting the bottom of the car rattles. We did not know about the Ford nationwide settlement for 2012-2016 Ford Focuses at the time or that others were having similar preliminary issues with the transmission/clutch so we continued to use the car thinking it was just a normal issue with no safety problems. I went for my regularly scheduled oil & filter change at the Koons Silver Spring Ford dealership (Maryland) on Tuesday 10/11. They also completed a complimentary 27 point inspection and told me my car was fine except for a small coolant leak I should get fixed within the year. The next day, my car struggled to accelerate after stopping at a red light. This was an intersection where the speed limit was 35 mph and the most I could go was 15 mph with a lot of effort from my car. My rpm meter kept fluctuating from 1 to 4 even if I wasn't stepping on the accelerator. I turned on my safety blinkers to inform other cars that I was having issues and my car eventually came to a complete stop. I had to call for help and put the car in neutral in order to get it to my parking garage. This could have been a very dangerous situation if I was on the highway. The dealership is about 20 minutes from my place so the next morning I went to local mechanics that helped me to read the CEL codes. I have provided a picture of the codes. They are all TCM-clutch related errors. My car very unexpectedly stopped functioning and the dealership/corporate says I'm not covered by the Ford customer satisfaction action that was supposed to fix the TCM issues for free. Please help me as I cannot afford to fix my car at this time with such an unexpected issue at only 38,000 miles.

- Silver Spring, MD, USA

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving 60 MPH, the vehicle started jerking. The accelerator pedal was depressed but the vehicle failed to respond. The message "Transmission Fault. Stop. Pull Over" was displayed. The contact's son exited the freeway and veered to the side of the road. The contact stated that she met her son on the side of the road. An independent mechanic was contacted and advised the contact to restart and drive the vehicle to their location in the event the warning message was no longer displayed. The contact was able to drive the vehicle to the independent mechanic who then referred her to the dealer. The vehicle was towed to the dealer where the failure was diagnosed as transmission friction element failure. The dealer diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 108,000.

- Calabasas, CA, USA

I was exiting Parking lot into busy intersection when vehicle suddenly hesitated and stalled completely. Was hard to restart and kept stalling after that. Very dangerous when traveling on busy streets when it stalls and steering wheel locks up. As I accelerate the car violently jerks and has hard time shifting and getting up to speed maybe a -??slipping-?? feeling and engine is constantly misfiring and stalling. Idles very rough when stopped RPM jumps all over the place. No warning lights on dash whatsoever. Had this problem and took to ford about 2 years ago they said they fixed it but the problem still persists. I can see there are various recalls for this vehicle for the exact things that are happening to me. Huge safety concern. Seems to me it-??s something to do with fuel tank and transmission.

- Jordan , MN, USA

The contact owns a 2016 Ford Focus. The contact stated that on multiple occasions after moving off from a stop signal, there was hesitancy and jerking when the gear shifter was shifted from 1st to 2nd gear, and from 2nd to 3rd gear. The failure persisted; however, no warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was faulty. The contact was made aware of NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and was advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 95,000.

- Murfreesboro, TN, USA

Driving vehicle and it felt like transmission was slipping. Brought to dealer and they told me the transmission needed to be replaced.

- West Haverstraw, NY, USA

The contact owns 2016 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started shuddering and hesitated to respond for approximately 4-5 seconds. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 14,200.

- Wethersfield, CT, USA

The contact's granddaughter owns a 2016 Ford Focus. The contact stated while driving approximately 45-50 MPH, the transmission started slipping and the vehicle lost motive power. The contact veered to the side of the road for a moment and then resumed driving however, the failure reoccurred several times while driving. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in an unknown extended warranty program for the transmission. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 38,464.

- Amsterdam, NY, USA

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking, hesitating, and the transmission failed to shift properly. Additionally, the vehicle occasionally stalled and could not immediately be shifted to park(P) or drive(D). The contact stated that occasionally after refueling, the vehicle would not immediately restart. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 18V169000 (Power Train). The failure mileage was 99,000.

- Elizabeth City, NC, USA

There was not an accident, but I don't know where else to type my comments. The car won't shift properly and tends to stall at times. This is not only dangerous as cars behind can't always know why I am driving so slow, but obviously, poses a problem if car can't shift at all and I (or my wife or daughter) is left stranded somewhere. Took car to dealer last week and they replaced clutch assembly for $2925. This is extremely frustrating since the clutch was repaired at 26,100 miles. That didn't work, so now we have to pay that amount. Let's be honest, these cars are known for clutch/transmission issues, so replacing this again at 45,000 is not fair at all. Why isn't Ford doing the right thing and offering to replace this at their own cost? I don't have current receipt for $2900 as I haven't picked up car yet, but work costs can be confirmed at Manning Ford in DeKalb, Illinois. I will upload original receipt when my dad took car in the first time for this issue. That was covered by warranty, and since this happened again, I believe the fair things to do would be for Ford to replace at no cost to us.

- Sycamore, IL, USA

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact then stated when he refueled the vehicle, the vehicle failed to operate as needed. The check engine warning light illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown code. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The dealer was notified, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the power control module was reprogrammed. The vehicle was not repaired. The failure mileage was approximately 70,000.

- South Bend, IN, USA

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH and accelerating up a highway onramp, the vehicle started losing motive power. The contact stated that the transmission fault warning light was illuminated. The contact had observed that as he depressed the accelerator pedal, the vehicle failed to respond; however, the engine was revving with the RPM going up to 5,000 RPM. The contact stopped the vehicle and turned off the engine. The contact restarted the vehicle however, the vehicle failed to exceed 30 MPH. The contact stated that the vehicle had gone into Limp Mode. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

- Colorado Springs, CO, USA

I have had 6 clutches replaced in the past 2 years on my car. Now they are telling me this is the last one they are going to do. It'snot my fault these clutches keep failing. Ford has told me they are not coving the problem anymore.

- Fort Myers, FL, USA

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 10 MPH, the transmission was chattering. The contact felt that the clutch was slipping and the vehicle was hesitating while driving. The contact stated that the vehicle hesitation and transmission chatter stopped while exceeding 30 MPH. The contact stated there was no warning light illuminated. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the clutch assembly and two actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 79,900.

- Clarksville, TN, USA

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. The vehicle would then lurch forward unintendedly. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. No additional information was available. The failure mileage was 40,353.

- Kansas City, MO, USA

My car will not drive or reverse it-??s the master control module in the transmission stuck clutch b engaged is the code I brought it to ford they say there is a silent recall/ extended warranty on this part but somehow my car is not part of this recall or extended warranty but there are 12 cars waiting same part I have been without a car for 1 month due to part being on back order.

- Riverside, NJ, USA

Transmission issues

- Powder Springs, GA, USA

I was stopped at a stop sign in my 2016 Ford Focus Hatchback. I looked both ways and proceeded to hit my gas pedal. The car moved as it should and normally. Halfway through the lane my car stopped accelerating and i put my gas pedal to the floor and my car just continued coasting slowly. I panicked looking at the car coming towards me then let go and stepped on it again finally it kicking into gear and then making it across. This happened later in the day again while driving on a straight road. (Luckily this didn-??t put me in danger but did catch me by surprise again) I tried calling multiple dealerships about this and they just said it-??d cost $125 for them to take a look. But i know it-??s deeper than that and here-??s why. My friend has a 2015 Ford Focus and his has been experiencing similar issues. As well as a family members co-worker who has a 2017 Ford Focus they-??re all hatchbacks keep in mind. (including mine) I also wanted to go looking for a new car the day after my car nearly got me into accident. So i went out and i met a sales associate from a dealership who told me his friend has a 2016 Ford Focus Hatchback that was dealing with the exact same problem as me. As well as 4 others that week who-??s been coming in looking for a new car with their personal trade in vehicle being. You guessed it, a Ford Focus with transmission issues.

- Kensington, OH, USA

The contact's daughter owns a 2016 Ford Focus. The contact's granddaughter attempted the start the vehicle when and heard an abnormal noise. The vehicle failed to start. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plug was blown. The vehicle was not repaired. The vehicle was then towed to another auto body mechanic where it was also diagnosed that the spark plug was blown. The contact was informed that the spark plugs and ignition coils needed to be replaced. Additionally, a rethread kit was needed to repair damages to cylinder #4. The vehicle was repaired. The dealer was notified of the failure however, the contact was informed there was no recall associated with the failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 42,105.

- Holbrook, MA, USA

Very bad Transmission shutter 1-2 gear

- Austin, MN, USA