The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle was jerking while accelerating, with the check engine warning light illuminated. The vehicle was initially taken to the dealer to be repaired and the clutch was replaced under warranty. Recently, the contact stated that the failure recurred while driving at various speeds. The vehicle was taken to another dealer where the contact was informed that the clutch needed to be replaced again. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 66,000.

- Loveland, OH, USA

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

- Saint Louis, MO, USA

We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.

- Fargo, ND, USA

I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.

- Rocky Mount, NC, USA

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.

- Ashland City, TN, USA

1st Started having issues with advancing, at idle stops, when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.

- Calexico, CA, USA

Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.

- Chickasha, OK, USA

The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.

- Fontana, CA, USA

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

- Yuma, AZ, USA

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

- Dallas, TX, USA

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

- Philadelphia, PA, USA

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

- Saint Peters, MO, USA

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

- Ray City, GA, USA

Transmission slipping

- Boron, CA, USA

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

- De Soto, MO, USA

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message -??Transmission Overheating-?? was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

- Long Beach, CA, USA

I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.

- Gilbert, AZ, USA

I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.

- Canoga Park, CA, USA

The vehicle began to slip gears after only accruing a little more than 70,000 miles. I will slightly accelerate using the foot pedal, and the gear will jump from 1 to 4/5 quickly, causing a severe jerking motion in the vehicle. The vehicle also jerks when decelerating. This has put me in several dangerous situations, such as when I enter a new roadway and need to accelerate to meet the rate of oncoming traffic. This is also an issue when slowing to stops, as sometimes the gear will jump to a HIGHER number as i take my foot off the pedal. I have an automatic transmission I am using. The check engine light has come on, but only after the issue began. I have been told by an auto service center that this is a transmission-related issue.

- Fort Lauderdale, FL, USA

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. The contact stated that upon turning the key in the ignition switch, she then needed to hold the key into position for a longer period in order to start the vehicle. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle would hesitate to respond while depressing the accelerator pedal. The contact also stated that upon attempting to reverse, the vehicle failed to respond. The message "Transmission Overheating" was displayed. The contact then parked the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and the failure was associated with Ford Technical Service Bulletin Number: 20B23 (Replacement of Clutch Actuator Motors). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 70,000.

- Las Vegas, NV, USA