10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,175 miles

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« Read the previous 20 complaints

problem #238

Jul 012019

Focus

  • 27,000 miles
Vehicle sputters on take off from stop or a slow down back to take off. Has had transmission clutch replaced as well as spark plugs, fuel injectors cleaned, battery, alternator. Ford says it's how their transmissions work but it has almost caused me to have many wrecks. Now that I am past their 'warranty' period they won't even look at it without charging me even with the same issues since I purchased the car.

- Conway, SC, USA

problem #237

Oct 142020

Focus

  • 60,200 miles
Vehicle experiences a heavy shudder when accelerating. It will also jump forward when changing gears. Never received updates, recall or safety notices from Ford. Called dealership on several occasions and was told it's how the car drives. Time goes on and the problem gets worse. I bring it into Ford dealership and they tell me my clutch is changing at 500rpm as opposed to 250 RPM. My mileage was 60,200 when I arrived. They told me they will not cover this cost even though the problem started well before the warranty. Estimated repair is $2,400 on a car I owe $9,000 on. This is a nightmare.

- Portage, MI, USA

problem #236

Aug 012020

Focus

  • 86,000 miles
Car is shuttering feels like it will stall. Hesitation upon acceleration and high RPM

- North Platte, NE, USA

problem #235

Feb 012019

Focus

  • 73,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds in stop and go traffic, a warning message that read, "transmission overheated, pull over" appeared on the instrument panel. The contact pulled over, restarted the vehicle after 5 minutes and resumed normal driving. The contact took the vehicle to an independent transmission specialist who was unable to diagnose the failure. The contact then took the vehicle to mooresville Ford (151 E plaza dr, mooresville, nc 28115) and was informed that there were no recalls on the vehicle and offered no further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

- Mooresville, NC, USA

problem #234

Jul 222020

Focus

  • miles
Shaffer Ford -I was told they fixed the recall on my Ford Focus, I dont think they did.

- Cumberland, MD, USA

problem #233

Aug 282020

Focus

  • 107,000 miles
I have been 3 times in Ford by problem with the clutch, the last time they said that the insure don't pay any more and I need to pay to fix it by 2350$. if I fixed it before, witch one will be the guaranteed, because they gave me the last time but they don't want to cover now, you can feel that the car lost power, this slip inside the transmition

- Seattle, WA, USA

problem #232

Sep 192020

Focus

  • 25,000 miles
When pulling off from a standstill the transmission slips and jerks. This problem does, nt happen every time but it appears to be worse when there are passengers in the car. The date below is the last time it happened. Have taken it back to the dealership and they said it did ok when they drove it.

- Bedford, VA, USA

problem #231

Sep 012020

Focus

  • 13,346 miles
I was on the way driving to fiesta Ford in indio to get my transmission fixed I had no other way to get it towed down there that my warranty, patriot warranty decided not to fix my car after having my car for 2 weeks remind you I'm a caregiver so driving on the way you know my transmission is gone it startled on me and a diesel nearly hit mei've been trying to find the recall on on the transmission but they said that it's too late the transmission been messed up since the day that I got it it was a used car I got it from coachella Volkswagen

- Blythe, CA, USA

problem #230

Sep 142020

Focus

  • 79,552 miles
The contact owns a 2016 Ford Focus. The contact stated that the transmission shuddered between shifting gears. No waring light was illuminated. The contact stated that the vehicle was taken to the dealer for a letter he received from Ford for the repair of the clutch assembly and hardware, and the replacement of the clutch modulator. The contact stated that the repair was not due to a recall. The vehicle was taken to the northgate Ford (8940 colerain ave, cincinnati, oh 45251), and the contact was informed that the vehicle was out of warranty for the repair of the transmission clutch and he had to pay out of pocket for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 79,552.

- Fairfield, OH, USA

problem #229

Sep 142020

Focus

  • miles
The affected vehicles are 2011 to 2016 fiestas and 2012 to 2016 Focus models. The powershift transmission is a six-speed dual-clutch automatic, and complaints about the gearbox include stumbling, shuddering, rough shifts, hesitation, and premature wear.Mar 6, 2020 does this apply towards my car make & model"??"

- Columbus, OH, USA

problem #228

Sep 032020

Focus

  • 61,000 miles
Car is only 4 years and it's sputters, loses acceleration and finally died. Does not go in reverse. Transmission shot.

- Detroit, MI, USA

problem #227

Aug 282020

Focus

  • 66,000 miles
The vehicle has had 2 transmission failures withing 1,700 miles. The first at 64,000 miles and change, which began with grinding in 3rd gear and progressed to 4th as well. It was replaced with a factory refurbished transmission. This transmission failed at 66,000 miles, less than 2 months after repair. This time it was just grinding in 4th gear. Both of these occasions occurred during driving at about 30 mph and normal shifting, in a straight line. The vehicle was in motion during both of these

- Kiawah Island, SC, USA

problem #226

Aug 312020

Focus 4-cyl

  • 82,360 miles
Vehicle manufactured 06/2016. Vehicle has shuttered when accelerating from a stop since purchase in fall 2016. I have brought the vehicle to the dealer for this and they informed me there is nothing they can do about it, it is just the way the 2016 Ford Focus is built. On 31 August 2020 the vehicle was off in a parking spot. When I turned the vehicle on and shifted into reverse, to back out, the vehicle would not move and the service engine light is came on. When I put the vehicle in reverse the dashboard indicator reads R and the back up camera activates but the tires do not spin and the vehicle does not move. To back out of a parking space I have to push the vehicle out. I have driven the vehicle approx 30 miles since this happened and the shuttering is much worse than before. When starting to move from a stop the vehicle struggles for about 5 seconds before acceleration. Vehicle is at 82,395 miles. Consumer has been in contact with the dealer and has replaced the tcm which was under recall but issue is recurring. Dealer is asking for $3,000 to have it fixed. Consumer has contacted the manufacturer and was provided #20B23 (replacement of clutch activator motor). Consumer provided info to dealer but vehicle is not qualified does not have error codes listed.

- New Paltz, NY, USA

problem #225

May 202019

Focus

  • miles
Having problems with engine transmission engine revving and is up there in the shifter

- Fayetteville, NC, USA

problem #224

Aug 042020

Focus

  • miles
When you put the car into drive and start to drive to car starts to shutter, every time! until you are able to reach around 50 miles per hour, then it will stop. It feels as if the transmission is coming out. This car has done this since we purchased it in 2018. We have had the car serviced at a Ford dealership 3 X's a every time it happens again.

- Flowery Branch, GA, USA

problem #223

May 012020

Focus

  • 83,255 miles
I had a recall replaced on 9/18/2018 for the dual clutch transmission. Shortly after it was replaced my car was having the same issues. I had this part retested and again it did indeed fail the test and the clutch is not properly working. I was told by the dealership that this issue tends to happen on Ford about 45,000 miles. Ive already had this part replaced and dont qualify under the new recall on the same part. Anytime I increase in speed my whole front end shakes and jolts. Ive paid attention to how it will do this in gears1-2 once it hits just over three it evens out.

- Rockwell, IA, USA

problem #222

Aug 032020

Focus

  • 102,000 miles
I purchased vehicle from a used car dealer, 30 days later my transmission blows in the middle of a active freeway, I contacted my dealership and they refuse to take the car back because it's been over 2 weeks.

- Bronx, NY, USA

problem #221

Jul 242020

Focus

  • 35,000 miles
2016 Focus rs. I have only had the car for a year. Randomly the car starts blowing out a very light white smoke while idling (from what I have observed.) after multiple attempts at contacting my local dealership they seem to believe it is the head gasket with a defect. This smoke is only noticeable when idling. Also I was only able to get a significant amount of smoke to develop when putting the air conditioning on full blast.

- Newport News, VA, USA

problem #220

Jan 102020

Focus 4-cyl

  • 26,825 miles
Ford Focus purchased new for our daughter in 2016. We all noticed a stutter or jerking motion upon acceleration and odd feeling when it shifted gears.. this has been going on for years. This cars is essentially all my daughters. I advised her as well as calling myself to the dealership we purchased it from because she wanted to take it in for an oil change or tire rotation. She advised them of the issue many times, no every time she took it up there. She was always told it was "normal" and nothing was wrong with it. So we trusted them that for some odd reason this is normal. Jan 2020. She was driving and the car began to shudder very badly the check engine light came on and it began to stop in the road like she was breaking. She described it as the car was just breaking on its own type feeling in the middle of a busy road. She brought it slowly to the dealership right away as it was not drivable.apparently it is an transmission issue. A well known one! I will provide the service record in this for you to see what was replaced the numbers and codes etc. It was at the shop Jan 10-13th. Well they did replace some parts it was still doing the jerking stutter when accelerating after the repairs. Again she assumed that was normal because we have been told that many times and we thought maybe the actual problem she had was fixed. It was not. The transmission issue will never be fixed from what I am learning today in regards to this 2016 Focus in the news. I am reaching out for someone to listen to all of us. It is not a coincidence that so many of us can not seem to get our vehicles fixed at least if they can not fix them take them back! I never knew this was such a huge ongoing problem with essentially defective vehicles.. Ford needs to be held responsible. We will take the car in again next week for them to tell us its "normal". seat also has stopped adjusting.

- Clarksville, TN, USA

problem #219

Jul 012020

Focus 4-cyl

  • 70,000 miles
Shuddering feeling while accelerating from a stop'like someone who can't feather the clutch properly on a stick shift'followed by a rough 1-2 upshift that again sends a vibration throughout the vehicle. Sounds very bad as well. Vehicle in motion.

- Farmington Hills, MI, USA

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