10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,175 miles

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« Read the previous 20 complaints

problem #218

Jun 302020

Focus 4-cyl

  • 42,000 miles
The wipers stop working and freeze up in the middle of the windshield constantly!! blocking view from driving. The car shudders every time you go from a stopped position. Worst car I've ever owned. Been to the Ford dealer several times. Never gets fixed.

- Plattsburgh, NY, USA

problem #217

Jun 242020

Focus 4-cyl

  • 74,500 miles
My check engine light came on and I took it to a local mechanic. The codes were P1450 and PO456 which are associated with the safety recall of the canister purge valve. The fuel tank is also deformed. My cars VIN is not associated with the recall so they will not cover it and I am expected to cover it. My car also has vibration at idle and has clutch shudder over 250 RPM. Ford fixed my transmission module in 2018 with a previous recall after it stalled several times. Now I am having issues again. The service advisor said they updated the transmission module in 2018 but the customer care agent tried to tell me they replaced the parts entirely in 2018 and not just updated. I notified her of the service advisors statement and then she went back to saying my VIN wasn't part of an open recall. My vehicle is at 74,563 miles and has already had several major issues regarding transmission and canister purge valve.

- Fountain Hills, AZ, USA

problem #216

Apr 162016

Focus 4-cyl

  • 300 miles
I owned this vehicle since March 25, 2016. I've had to take vehicle back to dealership for repairs on transmission issues. I would always be at a red light when the car would would shudder when I start to move.

- Wadesboro, NC, USA

problem #215

Jun 232020

Focus 3-cyl

  • 40,257 miles
This is the second time this car gets a P0299 failure. I was on the freeway, trying to speed up, when the engine revved up quickly, but did not change gear. Instead, the car started slowing down. After a few seconds, the car started speeding up at a sluggish rate. The car now has a wheezing noise when in operation as it accelerates.

- Los Angeles, CA, USA

problem #214

Jun 172020

Focus

  • 79,000 miles
The contact owns a 2016 Ford Focus. The contact stated that the clutch was recently replaced. The contact stated that while driving down a mountain, the engine revved up and the vehicle stalled without warning. The vehicle was taken to capital Ford located at 13825 statesville rd, huntersville, nc 28078, 704-387-5954, to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

- Charlotte, NC, USA

problem #213

May 172020

Focus 4-cyl

  • 70,000 miles
Car began to shudder and jerk when in motion. Suddenly after turning the car off for only a couple minutes it wouldn't turn back on. Changed battery in hopes that would fix the issue, car did turn on but would not reverse and would not go over 10 mph. Oroville Ford dealership says the transmission over heated, clutch slipping. Quoting me $3,900 at the very least for repairs in a car with just 70,000 miles and that I've barely had two years. If Ford knew of the issues with its ridiculous transmission systems, why are these cars still being sold to lower income people who can't afford repairs? I am only about 1,000 miles out of warranty and on my own.

- Oroville, CA, USA

problem #212

Jun 042020

Focus

  • 99,434 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving 50 mph, the gear shifter independently shifted into neutral and failed to shift back into gear. The vehicle was towed to fairyland Ford (14585 Michigan ave, deer born mi 48126), and was diagnosed. The contact was informed that the transmission fork and clutch disk needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 99,434.

- Harrison Township, MI, USA

problem #211

May 142020

Focus

  • 87,000 miles
The contact's son owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed accelerate or shift out of first gear without warning. Additionally, the vehicle failed to shift into reverse. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The contact linked the failure to NHTSA campaign number: 16V479000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.

- Mesa, AZ, USA

problem #210

Jun 092020

Focus 4-cyl

  • 49,703 miles
At roughly 33,000 miles I had to have the transmission rebuilt, now I'm on roughly 49,000 miles and just dropped the vehicle off to have the transmission rebuilt for a second time since I've owned the car, I bought the vehicle in April 2019 and how long till the transmission needs rebuilt a 3rd time? I'm very disappointed in this vehicle.

- Conemaugh, PA, USA

problem #209

Jan 052020

Focus

  • 120,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled, jerked and revved. The transmission hot warning light illuminated. The contact called the keith white Ford-Lincoln dealer, located at 2102 veterans blvd, mccomb, ms 39648, and was informed that the VIN was not subjected to a recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.

- Mccomb, MS, USA

problem #208

May 152020

Focus 3-cyl

  • 40,000 miles
Lost power when accelerating. Code said turbo charge boost; gave # to dealer. They want to charge me another $150 to diagnose & get the ame code as my mechanic! I have been calling to check on a recall color a kit that been recalled at least on the last 2 year's models! they looked at my car 1 month after purchase in Jan. 2019 but could find no problem (car was still under full warranty then). When I took car to dealer today, 1st question was whether I had an extended warranty! could not find info by googling it! this site recommended by my mechanic. He has 40 years experience @ a dealer! #128124;#128149;#128099; as I tried to accelerated, I was almost hit from behind by a semi on the highway doing 70 mph! risk pulling out onto highway & interstate with no power to accelerate fast enough!!! dangerous!!! #128124;#128149; consumer stated she did not fill out this report and does not know who did. Valve cannister kit for 2016 model not recalled as of yet. Turbo charger has been replaced.

- Belleville, IL, USA

problem #207

Feb 182020

Focus

  • 93,000 miles
My car has been jerking. When I am in drive, and at a stoplight or stop sign, and I put my foot on the gas, the car hesitates and jerks. Same thing when I switch gears and reverse or switch gears at all....the car seems to hesitate always.

- Mesa, AZ, USA

problem #206

Nov 202018

Focus 4-cyl

  • 28,000 miles
Just like all the other reports, the transmission is a nightmare. The car shakes horribly especially when you attempt to drive after stopping. It revs up when you give it gas but it doesn't want to go.. it shakes really bad. I'm so completely frustrated that I didn't do more research before I purchased because the dealership doesn't want to help. Horrible car.. run for your life if you are considering buying one.

- Plattsburgh, NY, USA

problem #205

Feb 072020

Focus 4-cyl

  • 23,800 miles
Vehicle continues to shutter when taking off or turning corners. Vehicle at times won't go into reverse or it slips when putting it into drive. This will be the 3rd transmission repair since 2017. Ford keeps saying there is nothing wrong and that it's normal shutter. It's not normal at all. I fear driving this vehicle on the highway with a 3 year old and 7 year old child. This vehicle has put me in some dangerous situations due to this transmission issue. Something has to be done to rectify this problem. How many times do I half to bring the vehicle back to the dealership for repairs that don't solve the problem...

- Fayetteville, NC, USA

problem #204

Mar 082020

Focus 4-cyl

  • 100,000 miles
Transmission is slipping. Transmission error messages appear very often.

- Alhambra, CA, USA

problem #203

May 042020

Focus 4-cyl

  • miles
Some time when accelerating from a stop the car will not go or will go and then stop accelerating and shutters. Ford has done several repair to the transmission a dps6 dual clutch automatic, computer flashes and new dual clutch. The car continues to have the problem after each repair.

- Cypress, TX, USA

problem #202

May 072020

Focus

  • 62,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle failed to accelerate with the accelerator pedal depressed. There was an abnormal noise coming from the engine. The service transmission message was displayed on the instrument panel. The vehicle was towed to an independent mechanic where the contact was informed that his vehicle was under recall for the transmission. The contact then had the vehicle towed to mac haik Ford (10333 katy fwy, houston, tx 7702, and was informed that the vehicle was not subjected to a recall. The contact referenced NHTSA campaign number: 18V845000 (power train) however, neither the year, make, or model vehicle was included in the NHTSA campaign. The vehicle was not repaired. The failure mileage was approximately 62,000.

- Houston, TX, USA

problem #201

May 082020

Focus 4-cyl

  • 66,700 miles
Driving on a side road vehicle buckled forward. Had to stop the car. Another time I was trying to drive up a hill and the car would not accelerate, upon pushing the gas pedal, the car would shake and shudder.

- Billerica, MA, USA

problem #200

Dec 272019

Focus 4-cyl

  • Automatic transmission
  • 189,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 70 mph, the vehicle stalled without warning. The contact coasted to the shoulder and called a tow truck. The vehicle was towed to bozard Ford (540 outlet mall blvd, saint augustine, fl 32084), where it was determined that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 189,000.

- Jacksonville, FL, USA

problem #199

Apr 202020

Focus

  • 88,504 miles
The purge canister valve had a safety recall last year, which the dealership stated they performed and marked the recall as completed. However, the part was never replaced, and is in fact defective. When filling the car with gas, it does not want to start and stalls out multiple times. When it does start, it runs rough for about ten minutes. The dealership is refusing to fix the issue without charging me, despite the fact they never replaced the part. They also refuse to repair the transmission shudder that is a known issue because it's no longer under warranty, even though they said that Ford was covering that issue up to 100,000 miles.

- Hickory, NC, USA

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