The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds and accelerating, the vehicle shuddered without warning. The contact took the vehicle to an independent mechanic who inspected the vehicle and linked the failure to NHTSA campaign number: 18V169000 (power train). The manufacturer was then notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 81,000.

- Inverness, FL, USA

No recalls where repaired on my vehicle

- Tuskegee, AL, USA

The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to johnson Ford Lincoln Inc (694 East street, pittsfield, MA 01201) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that the failure was similar to NHTSA campaign number: 18V169000 (power train). The manufacturer was not notified of the failure. The failure mileage was 23,000.

- Peabody, MA, USA

When the vehicle is in motion on city streets or the highway, my vehicle has erratic shifting, even barely moving from a stopped position. When accelerating slowly after being at a red light, the driver can lightly touch the gas pedal and the Ford will shift gears and feel as though the back tires are jumping or spinning out.

- Savannah, GA, USA

My vehicle's make/model/year (2016 Ford Focus) has a reported recall for a serious safety hazard involving the powershift dual clutch transmission. Online, it states that model years 2012-2016 Ford Focus vehicles have this issue. This type of transmission is considered a manual transmission that is controlled electronically by a computer while using a dry clutch rather than a wet one, meaning oil is not supplied to the shifting mechanism and can result in increased wear and tear the longer the issue persists. When the computer module that operates the transmission can't handle rapid acceleration or speed shifting, the vehicle will sputter and make an audible noise. Other issues that can be caused are problems with downshifting, leaving the vehicle in a higher gear despite deceleration and cause it to "lurch". the main safety hazard this issue causes is when accelerating quickly into an intersection, the delay prevents the vehicle from reaching the same speed a vehicle should achieve with an automatic transmission. In terms of deceleration, the car's inability to correctly downshift caused the vehicle to lunge forward, despite the brakes being applied.

- Point Pleasant Boro, NJ, USA

I have a 2016 Ford Focus. 3 months after purchase I took it to service for shaking on accelerating and deaccelerating. I was told broken sway bar links. After they were replaced I brought it in again. I was told it's normal for the powershift transmission and I was not used to it. In March 2019 my transmission dropped into neutral and a transmission failure message was shown. I took my car to service. They replaced sensor and I went to get it. It failed in 5 feet. Took it back and they replaced a second sensor. It failed before I arrived home. This has gone back and forth 8 times. Because my staying home with covid I only put 700 miles on my car between April and November. They have had my car since then except one day. I got 10 minutes from home that night and returned it the next day. They are staying that it's unrelated to the known issues with powershift. But it's never been fixed. They've replaced all 3 sensors twice. And now there's water in my transmission fluid. Once before I made it home and again the day I returned it. They told me that was because I had leaves under my windshield wiper blades that diverted water from the windshield into the transmission. Also I saw in an article that it was stated by a NHTSA spokesperson that Ford was fixing these issues and extended the warranty. I've been told I have the wrong transmission. But I have a dsp6 powershift. The service center refers me to the customer care. Customer cares states that they only take information and can't help or give information. They directed me to the lawsuit hotline. They don't handle warranty. Ford gives you no way to speak to anyone that can explain why my car is not extended. They refuse to look for the source of the water and have replaced sensors repeatedly although that hasn't worked yet. My warranty ends soon and they said if they can't fix it by then I'm responsible for cost

- Moultrie, GA, USA

Motor mount & transmission. When cranking car the RPM verves to 300-400 rpms and stays until you pick the accelerator. When accelerating the gas the car jerks before taking off to change gears.

- Cumming, GA, USA

Back in March 2020 I begin to have transmission issues so I took my car to the Ford dealership and with that being said the mechanic proceeded to tell me that they had to rebuild a clutch in my transmission and that the cost of the fix was going to be $2600 I began to tell the mechanic that I did not have that type of money and that I will come get my vehicle the next day because I was at work so the next day while I was at work I get a phone call from the mechanic at that Ford dealership and he tells me that my car is ready to be picked up and that the issue was fixed I began to repeat myself to the mechanic that I did not want to proceed with the six of my vehicle because I did not have the money I also stress this at the Ford dealership where I had to leave my car for three weeks at the dealership because I did not have the money and had to struggle to find the money to get my vehicle back because the fix was already done and after I came up with the money to days later I started having transmission fault issues with my vehicle so is there anyway for it can reimburse me back my money or fix my car free of charge because I was having the same issue

- Mobile, AL, USA

Car started trying to shut off randomly and accelerated and decelerated, then car wouldn't start was told the clutch was stuck sounds like a recall I saw online.

- Fayetteville, NC, USA

A known defect with the clutch is causing the transmission to slip when switching gears. Ford knows about this defect and yet did not issue a recall/extended warranty for all of the transmissions affected, only some. It's a $1500-$2000 repair and it's ridiculous that we should have to pay for their faulty machinery.

- Fort Wayne, IN, USA

The car wouldn't shift gears no reverse and when it finally did go into drive only 11 mph

- Gary, IN, USA

Vehicle shudders when accelerating from a stop. On several occasions my vehicle has stalled while accelerating onto the freeway, putting me at risk of being rear ended. I took my Ford Focus in to a Ford dealership and was informed that my clutch had failed, but that it also had previously been replaced just 2.5 years prior. My car is a 2016 with under 70,000 miles. I was informed of a lawsuit involving the transmission in the Ford Focus for the year of my vehicle, but was then advised that my transmission is not eligible for the settlement and replacement. I have kept up on regular oil changes and vehicle maintenance. The clutch should not fail twice within 3 years.

- Springville, UT, USA

My 2016 Ford Focus has a shutter coming from the dual clutch automatic transmission when I start from a stop.

- Mentor-On-The-Lake, OH, USA

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 45 mph, the transmission started slipping. The contact pulled into a nearby parking lot and the transmission failed to shift into reverse or any other gear. The vehicle was towed to four seasons Ford (601 duncan hill rd, hendersonville, nc 28792; (828) 693-4281) to be diagnosed. The contact was informed that the clutch failed and needed to be replaced. The vehicle was repaired. The contact stated the transmission module had previously been replaced, as well. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under recall. The approximate failure mileage was 67,000.

- Rockymount, NC, USA

Car would not start, battery tested fine. The car gave a msg of transmission fault. This has happened twice. After the first time I took it to the dealer. They ran test not finding anything wrong. Less than 24 hours later it happened again at night lights and gages flicker same msg. But something seemed to arch under the hood

- Cumming, GA, USA

I bought a 2016 Ford Focus in October of 2017 it just stopped running about a month ago I took it to a mechanic and he said the transmission was "done" I am severly confused I have kept up on all oil changes for 3 years I started experiencing some engine misses I have done the research and I know that the transmission on this make and model has been defective I still owe on this car, II cant get anyone from Ford to communicate with me to fix this issue the car is only 3 years old with 90,000 miles I bought the car with 60,000 miles I am seeking help to fix a manufacturer problem

- North Fort Myers, FL, USA

The clutch has been replaced twice in the car for shuddering and shifting hard, now it is doing it a third time and we have been told its just out of the 1 year warranty of the 2nd clutch assembly installed and we don't qualify for the class action lawsuit. The car is not safe to drive and shudders so bad when accelerating that it shakes the whole car. I do not feel safe driving the car and Ford customer service told me there is nothing they can do. We can replace the clutch again for $1500 our cost...why would we pay when its been replaced twice since we purchased the car in 2017. When accelerating at a stoplight the car stutters and tries to shut down going into neutral...this caused someone to almost hit our daughter. This happened while accelerating from a stop light on a busy roadway. I am now fearful of it happening again.

- Farmington, NH, USA

The contact owns a 2016 Ford Focus. The contact called on behalf of a friend. The contact stated that the vehicle was taken to classic Ford Lincoln of columbia (177 greystone blvd, columbia, SC 29210) for an oil change and the contact was informed by the technician that the dual clutch transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the VIN was not covered under warranty or by a customer satisfaction program. The contact was also made aware of an ongoing investigation into the failure. The contact was provided a case number and referred to NHTSA. The failure mileage was approximately 72,000.

- Sumter, SC, USA

The contact owned a 2016 Ford Focus. The contact stated that while driving 50 mph, the front of the driver side of the vehicle impacted the right rear of another vehicle with the front left and stated that the whole front sheared off, caused the vehicle to go into a spin. The vehicle impacted a street sign. And six unit mailbox station which causes the street sing to come thru the rear window of the vehicle broken the glass. The contact stated that the air bags failed to deploy. The contact sustained severe bruises from the seat belt, arm neck, back injuries and had to seek medical attention. The front passenger also sustained neck and back injuries and would seek medical attention. The other driver did not sustained injuries, the contact mention that the driver declined medical treatment at the time of the accident. A police report was filed. The contact mention that the vehicle was in the shop for transmission and power train failures several times due to the vehicle failed to accelerated and was repaired of unknown recalls for those failures. The vehicle was towed to geico insurance salvage yard. The manufacturer was not made aware of the failure. The vehicle was destroyed. The failure mileage was approximately 52,288.

- Lakeland, FL, USA

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the transmission failed to correctly shift between first and second gears, causing the rpms to increase. Additionally, while driving, the vehicle failed to immediately respond while depressing the accelerator pedal. The vehicle was taken to the local dealer preston Ford located at 1300 E state St, sharon, pa 16146, to be diagnosed. The contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contacted indicated that the vehicle was previously serviced for the same failure and the clutch was replaced however, the failure recurred. The failure mileage was 19,000.

- Hadley, PA, USA