10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,175 miles

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« Read the previous 20 complaints

problem #158

Aug 012019

Focus

  • 27,000 miles
When car warms up about 25 minutes when accelerating from a stop the car jolts and shutters and shakes your body as you're holding the steering wheel. So it is very dangerous when entering an intersection and your go to accelerate and the car shakes your body because it's jolting because the transmission is acting up. This is definitely a safety issue and needs to be addressed.

- Trenton, NJ, USA

problem #157

Mar 212017

Focus

  • 8,600 miles
Transmission shudders, shakes, bangs, mis-shifts, etc. While driving; mostly during up or down shifts. This is dangerous. Dealer romano Ford in fayetteville, NY has given up; we all know there is no repair.

- Cazenovia, NY, USA

problem #156

Nov 032019

Focus

  • 72,573 miles
The contact owns a 2016 Ford Focus. While driving approximately 50-65 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the purge solenoid seized in the open or closed position, which caused the vehicle to stall. The vehicle was repaired. Additionally, the vehicle experienced a shudder in the transmission and hard shift between gears while being driven. The contact also stated that, intermittently, the vehicle failed to shift into reverse after the clutch was replaced. The failure to shift into reverse was a new symptom that occurred only after the clutch was replaced. The dealer and manufacturer were not informed of the failures. The approximate failure mileage was 72,573.

- Rockwall, TX, USA

problem #155

Nov 042019

Focus

  • 24,000 miles
The vehicle is experiencing a transmission shutter but is not included in the recall. This is a safety concern that almost caused me an accident and needs to be addressed. Ford Motor Company is not helping and wants me to pay out of pocket.

- Grimes, IA, USA

problem #154

Sep 022019

Focus

  • 62,500 miles
The vehicle shudders when accelerating and does not slow down properly when decelerating. This condition becomes worse on hotter days and when the engine is hot. Also, when taking off from a complete stop the car shudders the worse. The car also feels unsafe when trying to slow down. It feels as if the car is staying in a higher gear when letting off the accelerator pedal and not downshifting properly.

- Martinsburg, WV, USA

problem #153

Apr 012019

Focus

  • 59,800 miles
The contact owns a 2016 Ford Focus. While driving various speeds, the vehicle shuddered and hesitated while attempting to accelerate and the transmission randomly shifted gears. In addition, the vehicle would sometimes erroneously downshift and/or upshift and switch into neutral. The vehicle was taken to pugmire Ford (352 N. Tennessee St, cartersville, ga) where it was diagnosed that the transmission was faulty and the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 59,800.

- Cartersville, GA, USA

problem #152

Apr 122017

Focus 4-cyl

  • 64,000 miles
The consumer owns a 2016 Ford Focus. The consumer stated that while they were accelerating from a stop, the transmission started to jerk and hesitate. There were no warning indicators illuminated. The consumer called superior Ford of Plymouth (9705 56th ave N, Plymouth, mn 55442, (877) 735-4755) and was informed that there was no recall on the vehicle. The contact stated that the same dealer calibrated the vehicle a year ago, but the failure recurred intermittently. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 64,000.

- Maple Grove, MN, USA

problem #151

Oct 252019

Focus

  • 23,000 miles
Transmission shudder issues that every other 2016 or older Ford Focus has but for some reason mine is not covered by the extended warranty.

- Grimes, IA, USA

problem #150

Sep 012017

Focus

  • 18,000 miles
The contact owns a 2016 Ford Focus. While driving various speeds, the vehicle shuddered and failed to properly accelerate. The failure occurred several times while attempting to merge into traffic at highway speeds. The vehicle was taken to chapman Ford (6744 black horse pike, egg harbor township, NJ) where it was diagnosed that the dual clutch transmission was faulty and needed to be replaced. The clutch was replaced at 18,000 miles, but the failure recurred and the clutch was replaced a second time at 53,000 miles. Recently, the failure recurred at 79,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. In addition, after receiving a recall notice for NHTSA campaign number: 18V735000 (fuel system), the check engine indicator illuminated prior to the engine stalling. The vehicle was towed back to the dealer where the purge valve was replaced. The failure was remedied. The failure mileage was 18,000.

- Galloway, NJ, USA

problem #149

Oct 242019

Focus

  • 60,500 miles
The contact owns a 2016 Ford Focus. When the accelerator pedal was depressed, it took a few seconds to accelerate as if it had a manual transmission. The contact stated that the failure occurred for approximately one year and worsened over time. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 60,500.

- Romulus, MI, USA

problem #148

Sep 262019

Focus

  • 55,500 miles
When the car was at 55K, the dual clutch transmission's clutches were slipping out of gear from 1000-3000 RPM and produced extreme jerkiness. It would happen from a stop as well as just driving in that RPM range. I had to get my input shaft seal and clutches replaced at 56K. Mind you clutches are supposed to last 100K according to Ford. Also while backing up the car would violently jerk as the clutch was slipping, it was also difficult to go uphill. The clutch repair made it feel better, the shudder is coming back in just 1000 miles at 57K. I am afraid that the clutches will slip again and shift into neutral while driving. I have no warranty either, I don't think I should be eating a cost of almost 2000 for a problem that should not exist. Please get a recall going for this...

- Billerica, MA, USA

problem #147

Oct 152019

Focus

  • 53,000 miles
My 2016 Ford Focus SE has stalled while driving on the freeway twice in the past two weeks. In addition, the transmission is very jerky and the engine studders and makes loud noises when shifting into 2nd and 3rd gears. The car only has 53,000 miles on it, yet the transmission is defective.

- Kirkland, WA, USA

problem #146

Feb 012018

Focus

  • 70,000 miles
The contact owns a 2016 Ford Focus. While driving various speeds, the accelerator pedal was applied, but the vehicle shuddered without warning. The vehicle was taken to academy Ford sales (13401 baltimore ave, laurel, md 20707, (800) 658-7794) where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA campaign number: 18V845000 (power train). The failure mileage was 70,000.

- Pasadena, MD, USA

problem #145

Oct 092018

Focus

  • 70,000 miles
The contact owns a 2016 Ford Focus. While driving at an unknown speed, the transmission shook violently when accelerating and the vehicle failed to move forward. The contact also stated that the transmission slipped and slammed when switching gears. There were no warning indicators illuminated. The vehicle was taken to vachon Ford (455 providence rd, brooklyn, ct 06234, (860) 774-3673) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and provided case number: 24492522. The failure mileage was approximately 70,000.

- Webster, MA, USA

problem #144

Oct 012019

Focus

  • 32,000 miles
The contact owns a 2016 Ford Focus. While driving 30-55 mph, the gear shifted into neutral and the check engine warning indicator illuminated. In addition, the "engine too hot" message was displayed and the vehicle failed to accelerate and/or start. The vehicle was taken to cavalier Ford greenbrier (1515 S military hwy, chesapeake, va 23320, (757) 424-1111), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 32,000.

- Cheaspeake, VA, USA

problem #143

Oct 012019

Focus

  • 65,000 miles
My vehicle shutters when attempting to shift out of 1st gear, and is often associated with a loud noise. The issue has gradually increased in severity until last week (10.01.19) my car stalled at an intersection after stopping at a red light. After talking with automotive technicians at a Ford dealership this is a result of a faulty clutch system. However, at this time Ford refuses to acknowledge any wrongdoing in regards to this problem in my make and model.

- Oak Park, IL, USA

problem #142

Sep 212019

Focus

  • 65,000 miles
The contact owns a 2016 Ford Focus. After reversing out of a parking space at 10 mph, the vehicle was shifted into drive, an abnormal noise was heard, and the check engine warning indicator illuminated. The contact stated that the noise continued while driving at low speeds. Once stopped, the vehicle was unable to shift into reverse. The vehicle was taken to koons Ford of annapolis (2540 riva rd, annapolis, md 21401) where it was diagnosed that the transmission and clutch needed to be replaced along with the PCM valve. The contact was also made aware that a portion of the repairs were covered under warranty. The manufacturer was notified and the contact was awaiting a manager to call back. The approximate failure mileage was 65,000.

- Washington, DC, USA

problem #141

Jul 122019

Focus 4-cyl

  • miles
2016 Ford Focus. Consumer writes in regards to brake and transmission issues with vehicle. The consumer stated the brake pads were prematurely worn. The transmission would shudder/clank and did not shift properly. It has been to the dealer four times due to this failure.

- Palmyra, VA, USA

problem #140

Jun 102019

Focus

  • miles
Sever shuddering when shifting, especially from 1st to 2nd gear; pre-shifting at low RPM's and slipping gears; stalling and near-stalling when attempting to accelerate or when on an incline; back seats come unlocked and fly forward when you brake hard- contrarily the front seats fly back when accelerating. Ford demands payment for estimate/diagnostic even though they are well aware of the problems with this line of vehicle. Extended warranty was offered, at a significant charge- should be free!!!. these problems have been ongoing since I initially purchased the vehicle.

- Shaker Hts, OH, USA

problem #139

Aug 032019

Focus

  • miles
The vehicle stalled during a left turn into the right lane of oncoming traffic and was hit as a result. The vehicle was declared a total loss. The vehicle had been taken to Ford previously due to concerns of stalling/sluggish acceleration at which time the dealer disclosed an issue was known that was most likely the cause. The dealership kept the car and performed repairs. The acceleration seemed a little better but still not right based on decades of driving experience. I think the cpv issue (18S32/18V-735) may have caused the car to stall and be hit when it would not have been hit otherwise.

- Cary, NC, USA

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