10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 45,089 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact's son owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed accelerate or shift out of first gear without warning. Additionally, the vehicle failed to shift into reverse. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The contact linked the failure to NHTSA campaign number: 16V479000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
- Mesa, AZ, USA
At roughly 33,000 miles I had to have the transmission rebuilt, now I'm on roughly 49,000 miles and just dropped the vehicle off to have the transmission rebuilt for a second time since I've owned the car, I bought the vehicle in April 2019 and how long till the transmission needs rebuilt a 3rd time? I'm very disappointed in this vehicle.
- Conemaugh, PA, USA
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled, jerked and revved. The transmission hot warning light illuminated. The contact called the keith white Ford-Lincoln dealer, located at 2102 veterans blvd, mccomb, ms 39648, and was informed that the VIN was not subjected to a recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.
- Mccomb, MS, USA
Lost power when accelerating. Code said turbo charge boost; gave # to dealer. They want to charge me another $150 to diagnose & get the ame code as my mechanic! I have been calling to check on a recall color a kit that been recalled at least on the last 2 year's models! they looked at my car 1 month after purchase in Jan. 2019 but could find no problem (car was still under full warranty then). When I took car to dealer today, 1st question was whether I had an extended warranty! could not find info by googling it! this site recommended by my mechanic. He has 40 years experience @ a dealer! #128124;#128149;#128099; as I tried to accelerated, I was almost hit from behind by a semi on the highway doing 70 mph! risk pulling out onto highway & interstate with no power to accelerate fast enough!!! dangerous!!! #128124;#128149; consumer stated she did not fill out this report and does not know who did. Valve cannister kit for 2016 model not recalled as of yet. Turbo charger has been replaced.
- Belleville, IL, USA
My car has been jerking. When I am in drive, and at a stoplight or stop sign, and I put my foot on the gas, the car hesitates and jerks. Same thing when I switch gears and reverse or switch gears at all....the car seems to hesitate always.
- Mesa, AZ, USA
Just like all the other reports, the transmission is a nightmare. The car shakes horribly especially when you attempt to drive after stopping. It revs up when you give it gas but it doesn't want to go.. it shakes really bad. I'm so completely frustrated that I didn't do more research before I purchased because the dealership doesn't want to help. Horrible car.. run for your life if you are considering buying one.
- Plattsburgh, NY, USA
Vehicle continues to shutter when taking off or turning corners. Vehicle at times won't go into reverse or it slips when putting it into drive. This will be the 3rd transmission repair since 2017. Ford keeps saying there is nothing wrong and that it's normal shutter. It's not normal at all. I fear driving this vehicle on the highway with a 3 year old and 7 year old child. This vehicle has put me in some dangerous situations due to this transmission issue. Something has to be done to rectify this problem. How many times do I half to bring the vehicle back to the dealership for repairs that don't solve the problem...
- Fayetteville, NC, USA
Transmission is slipping. Transmission error messages appear very often.
- Alhambra, CA, USA
Some time when accelerating from a stop the car will not go or will go and then stop accelerating and shutters. Ford has done several repair to the transmission a dps6 dual clutch automatic, computer flashes and new dual clutch. The car continues to have the problem after each repair.
- Cypress, TX, USA
The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle failed to accelerate with the accelerator pedal depressed. There was an abnormal noise coming from the engine. The service transmission message was displayed on the instrument panel. The vehicle was towed to an independent mechanic where the contact was informed that his vehicle was under recall for the transmission. The contact then had the vehicle towed to mac haik Ford (10333 katy fwy, houston, tx 7702, and was informed that the vehicle was not subjected to a recall. The contact referenced NHTSA campaign number: 18V845000 (power train) however, neither the year, make, or model vehicle was included in the NHTSA campaign. The vehicle was not repaired. The failure mileage was approximately 62,000.
- Houston, TX, USA
Driving on a side road vehicle buckled forward. Had to stop the car. Another time I was trying to drive up a hill and the car would not accelerate, upon pushing the gas pedal, the car would shake and shudder.
- Billerica, MA, USA
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 70 mph, the vehicle stalled without warning. The contact coasted to the shoulder and called a tow truck. The vehicle was towed to bozard Ford (540 outlet mall blvd, saint augustine, fl 32084), where it was determined that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 189,000.
- Jacksonville, FL, USA
The purge canister valve had a safety recall last year, which the dealership stated they performed and marked the recall as completed. However, the part was never replaced, and is in fact defective. When filling the car with gas, it does not want to start and stalls out multiple times. When it does start, it runs rough for about ten minutes. The dealership is refusing to fix the issue without charging me, despite the fact they never replaced the part. They also refuse to repair the transmission shudder that is a known issue because it's no longer under warranty, even though they said that Ford was covering that issue up to 100,000 miles.
- Hickory, NC, USA
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered without warning. The vehicle was taken to Ford of englewood Inc., located 40 van nostrand ave, englewood, NJ 07631, (201) 569-6500, where it was stated that the vehicle was not subjected to a recall nor covered under warranty. The manufacturer was made aware of the failure and provided similar information to the contact. The vehicle was not repaired. The contact stated that the clutch was previously replaced. The failure mileage was approximately 30,000.
- New York, NY, USA
Faulty transmission causes car to shake or jerk when accelerating from a complete stop. Ford has reset computer 3 times now and the problem still continues. Vehicle also accelerated on it's own while at a complete stop. Ford will do nothing but complete a computer rest to fix the issue.
- Concord, NC, USA
The contact owns a 2016 Ford Focus. The contact stated that the gear shifter failed to shift into the reverse position making it impossible to reverse the vehicle. The vehicle was towed to allan vigil Ford of fayetteville, Inc located at (275 glynn St N, fayetteville, ga 30214, (770)461-1151) where the contact was informed that the clutch assembly, seal kit, release assembly, shift lever, and clutch blade cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the warranty period was exceeded and offered no additional assistance. The approximate failure mileage was 79,706.
- Fairburn, GA, USA
Lose traction, delay between gears, slide clutch, the car startsshaking. When is in motion
- Moreno Valley, CA, USA
Transmission shudders after car warms up lack of power when accelerating
- Sacramento, CA, USA
The transmission, drive train, intensely vibrates, simmies, and doesn't want to accelerate when you try to press the gas pedal. Extremely dangerous when esp. Trying to pull out into traffic from any dead stop. Is this a consultant problem with the Ford Focus? have not had the car for a year yet, and do not plan on purchasing another ever again. Currently, 16,000 miles on it. It is a constant problem since purchased.
- Erie, PA, USA
- Harrison Township, MI, USA