10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
44,801 miles

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« Read the previous 20 complaints

problem #204

Mar 082020

Focus 4-cyl

  • 100,000 miles
Transmission is slipping. Transmission error messages appear very often.

- Alhambra, CA, USA

problem #203

May 042020

Focus 4-cyl

  • miles
Some time when accelerating from a stop the car will not go or will go and then stop accelerating and shutters. Ford has done several repair to the transmission a dps6 dual clutch automatic, computer flashes and new dual clutch. The car continues to have the problem after each repair.

- Cypress, TX, USA

problem #202

May 072020

Focus

  • 62,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle failed to accelerate with the accelerator pedal depressed. There was an abnormal noise coming from the engine. The service transmission message was displayed on the instrument panel. The vehicle was towed to an independent mechanic where the contact was informed that his vehicle was under recall for the transmission. The contact then had the vehicle towed to mac haik Ford (10333 katy fwy, houston, tx 7702, and was informed that the vehicle was not subjected to a recall. The contact referenced NHTSA campaign number: 18V845000 (power train) however, neither the year, make, or model vehicle was included in the NHTSA campaign. The vehicle was not repaired. The failure mileage was approximately 62,000.

- Houston, TX, USA

problem #201

May 082020

Focus 4-cyl

  • 66,700 miles
Driving on a side road vehicle buckled forward. Had to stop the car. Another time I was trying to drive up a hill and the car would not accelerate, upon pushing the gas pedal, the car would shake and shudder.

- Billerica, MA, USA

problem #200

Dec 272019

Focus 4-cyl

  • Automatic transmission
  • 189,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 70 mph, the vehicle stalled without warning. The contact coasted to the shoulder and called a tow truck. The vehicle was towed to bozard Ford (540 outlet mall blvd, saint augustine, fl 32084), where it was determined that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 189,000.

- Jacksonville, FL, USA

problem #199

Apr 202020

Focus

  • 88,504 miles
The purge canister valve had a safety recall last year, which the dealership stated they performed and marked the recall as completed. However, the part was never replaced, and is in fact defective. When filling the car with gas, it does not want to start and stalls out multiple times. When it does start, it runs rough for about ten minutes. The dealership is refusing to fix the issue without charging me, despite the fact they never replaced the part. They also refuse to repair the transmission shudder that is a known issue because it's no longer under warranty, even though they said that Ford was covering that issue up to 100,000 miles.

- Hickory, NC, USA

problem #198

Jan 202016

Focus

  • 30,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered without warning. The vehicle was taken to Ford of englewood Inc., located 40 van nostrand ave, englewood, NJ 07631, (201) 569-6500, where it was stated that the vehicle was not subjected to a recall nor covered under warranty. The manufacturer was made aware of the failure and provided similar information to the contact. The vehicle was not repaired. The contact stated that the clutch was previously replaced. The failure mileage was approximately 30,000.

- New York, NY, USA

problem #197

Mar 132020

Focus

  • 60,000 miles
Faulty transmission causes car to shake or jerk when accelerating from a complete stop. Ford has reset computer 3 times now and the problem still continues. Vehicle also accelerated on it's own while at a complete stop. Ford will do nothing but complete a computer rest to fix the issue.

- Concord, NC, USA

problem #196

Feb 022020

Focus

  • 79,706 miles
The contact owns a 2016 Ford Focus. The contact stated that the gear shifter failed to shift into the reverse position making it impossible to reverse the vehicle. The vehicle was towed to allan vigil Ford of fayetteville, Inc located at (275 glynn St N, fayetteville, ga 30214, (770)461-1151) where the contact was informed that the clutch assembly, seal kit, release assembly, shift lever, and clutch blade cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the warranty period was exceeded and offered no additional assistance. The approximate failure mileage was 79,706.

- Fairburn, GA, USA

problem #195

Jan 022020

Focus

  • 118,000 miles
Lose traction, delay between gears, slide clutch, the car startsshaking. When is in motion

- Moreno Valley, CA, USA

problem #194

Mar 082020

Focus

  • 68,990 miles
Transmission shudders after car warms up lack of power when accelerating

- Sacramento, CA, USA

problem #193

May 202019

Focus

  • 9,000 miles
The transmission, drive train, intensely vibrates, simmies, and doesn't want to accelerate when you try to press the gas pedal. Extremely dangerous when esp. Trying to pull out into traffic from any dead stop. Is this a consultant problem with the Ford Focus? have not had the car for a year yet, and do not plan on purchasing another ever again. Currently, 16,000 miles on it. It is a constant problem since purchased.

- Erie, PA, USA

problem #192

Mar 062020

Focus

  • 69,000 miles
I had my transmission fixed for the recall in June 2018 & now it is doing the same thing clutch slipping. Took it back & they told me I was out of luck it was already fixed for the recall. If they were going to just put something in to last a year they should have told me.

- Harrogate, TN, USA

problem #191

Feb 082020

Focus

  • 97,000 miles
Has recall for fuel pump deformation. And also transmission fault service soon light. Shifts weirdly and when coming to a stop the transmission shutters and brakes abruptly.

- Riverside, CA, USA

problem #190

Feb 202020

Focus

  • 66,000 miles
The contact owns a 2016 Ford Focus. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle decelerated independently while shuddering without warning. The vehicle was turned off and restarted however the failure persisted. The service transmission and check engine warning lights were then illuminated. The vehicle was taken to greene Ford company located at 2365 browns bridge rd, gainesville, ga 30504, to be diagnosed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The manufacturer was informed of failure. The failure mileage was 66,000.

- Gainesville, GA, USA

problem #189

Feb 012020

Focus

  • 60,000 miles
My car has a hard time changing gears, when stopped is will be delayed on moving forward.. I was trying to pull out on a busy street and my car was very slowly to accelerate and move forward and then it had a different sound coming from the transmission area and it sputtered and then kind of skipped a little forward, this is dangerous because it can cause other people to possibly be hit by oncoming traffic if they're trying to pull out..

- White Pine, TN, USA

problem #188

Nov 032019

Focus

  • 73,000 miles
The contact owns a 2016 Ford Focus. The contact stated that upon shifting gears from first to second, the vehicle shuddered without warning. The contact took the vehicle to white's Ford 1780 N main St, orrville, oh 44667 where the vehicle was diagnosed with a defective clutch. The contact stated that the manufacturer previously agreed to repair similar vehicles however, the contact was informed that the vehicle was not qualified for the repair. The manufacturer was notified of the failure. The contact was informed that the VIN was not subjected to a recall. The contact was referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 73,000.

- Apple Creek, OH, USA

problem #187

Feb 132020

Focus

  • 87,000 miles
Have had same clutch and transmission problems as the models under recall, but my car was manufactured a few months after covered manufacturer date

- Lima, OH, USA

problem #186

Feb 102020

Focus

  • 60,000 miles
My car looses power the RPM gauge will go to the red and drop back down while the vehicle is in drive in motion like its in neutral then the car begins to slow down and when the RPM gauge drops it drives normal. I was on a highway.

- Addison, NY, USA

problem #185

Jan 172020

Focus

  • 76,600 miles
For the last couple years, my transmission in my 2016 Ford Focus has stalled upon nearly all attempts to accelerate from a stop. On January, 17 2020 I returned to my car from the library in irvine, ca to discover that upon turning the ignition, the car did not start. I tried a couple more times and my windshield wipers went on one time and stopped, the lights on my dashboard lit up, the media screen lit up and the interior car lights came on. I called aaa, my insurance carrier, despite it not appearing to be a battery issue. The representative stayed on the phone with me after I explained the issue and tried to schedule roadside assistance. I tried the ignition one more time and the car started. A notification on the dash screen appeared reading "transmission service required" and remained on the screen for a second before disappearing. Usually if a dash notification appears, the small icon light will remain lit while I operate the vehicle, this icon light did not remain on. My insurance representative explained that an issue with a transmission would need a tow and it may be unsafe to operate my vehicle on the road. I sat in my car for a minute and noticed my average mpg had changed from 33.3 to 0.0. I drove the car home as I needed to leave the location to tend to other parts of my day. I arrived safely to my destination. The following day, the exact same situation occurred when I attempted to start my car and leave for the day. Turning the ignition several times did not work, the windshield wipers came on once, the transmission notice appeared and disappeared and the average mpg was at 0.0 again. This time, the car notified my that I had 0 miles until empty, despite the gas tank containing well over a quarter fill. The gas notification disappeared and the miles to empty section changed back to 175 miles until empty. I have not driven my vehicle since this occurred

- Irvine, CA, USA

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