10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
45,089 miles

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« Read the previous 20 complaints

problem #172

Dec 042019

Focus

  • 21,000 miles
I was driving to work and noticed a hitch in the automatic transmission's gear shifting. It felt like it was slowing down at moments while I accelerated. It would kick back in during those moments and start to work as normal. When I left work at a later date my car did not accelerate properly as I was merging onto a highway ramp from another ramp. A car that was coming down the blvd almost hit me but I rode off to the shoulder beyond the first ramp onto the second entrance. As I drove home I noticed a worse loss of power to the point of a feel of almost shutting down as I drove home. As I was parking I noticed my car was not working in drive. It felt like it was in neutral. I had to put it in park then back to drive to get it to go forward. One thing I notice about a year ago was that the low gear was far slower than other cars I had in the past. I mentioned it to a person at the desk at Ford's repair department and they said that the low gear was just slower than it is on other cars.

- Middle River, MD, USA

problem #171

Dec 072019

Focus

  • miles
I've gotten my vehicle's transmission serviced twice in the last year under warranty for the same problem. The transmission's clutches were replaced to supposedly fix problems with the vehicle lacking acceleration and rough shifting. Even after getting the transmission serviced, the vehicle still suffered the same symptoms. The most extreme problem/concern is that the vehicle sometimes goes into neutral although it's in 'drive'.vehicle currently has 78,000 miles.

- Seattle, WA, USA

problem #170

Nov 232019

Focus

  • 94,000 miles
While driving 70mph on the highway - the car immediately shifted into neutral and then after a short period, slammed into a lower gear. This could have been bad if there was any traffic as the car immediately slowed down.

- Lake Ozark, MO, USA

problem #169

Nov 012019

Focus

  • 67,000 miles
I bought this 2016 Focus in hopes on giving it to my daughter but I will not, it is not a safe gave to drive. Out of nowhere it was struggling to go into drive gear and the reverse gear and then I was jerking really bad where my daughters heads we're hurting because of itso I took it to a Ford dealership in riverside California and they are trying to charge me now $3,000 and they had it for more than a month now and I am about to lose my job because of the situation with this car Ford is saying that they would pay for my rental but it's still being charged to my card which I am being overdraft for and I'm coming in more in-depth and debt because of this car I am a single mother trying to provide for my children all on my ownthis is unacceptable of Ford and this situation has caused me to go into an accident and I end up hitting another carthis transmission issue should not be an expense I should be paying for or becoming in debt for fortune be fully liable for the situation

- San Bernardino, CA, USA

problem #168

May 012017

Focus

  • 20,000 miles
My vehicle shutters and lurches when accelerating from a stop, and has issues while the automatic transmission shifts. This has been ongoing for several years. It has not "failed", but looking online, there are several blogs and reports on this same issue. When sending a complaint to Ford and the local dealership, I keep getting told that there are no known issues with the production of the Ford Focus and its transmission. I just got done reading an article I found on fox new, where it states that there is an investigation by government agencies into the issue of Ford knowing about the possibility of a defective or problematic transmission.

- El Paso, TX, USA

problem #167

Nov 262019

Focus

  • 21,000 miles
The contact owns a 2016 Ford Focus. While driving 55 mph, the vehicle jerked and lost power without warning. The contact veered to the shoulder of the road, shifted into park, and turned the vehicle off and back on; however, the failure continued. The vehicle was towed by the police to the impound lot where roadside assistance was contacted. The vehicle was then towed to koons falls church Ford (1051 E broad St, falls church, va 22044) where it currently remained. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 16V479000 (power train). The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

- Arlington, VA, USA

problem #166

Nov 022019

Focus 4-cyl

  • 55,000 miles
The contact owns a 2016 Ford Focus. The contact stated that after a stop, the vehicle slowed down and stopped. At some point during the failure, the check engine indicator illuminated and then turned off. The failure recurred. The vehicle was taken to autonation Ford sanford (407-680-0781, located at 4911 wayside drive, sanford, fl 32771) where it was diagnosed that there was a faulty purge valve. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. The consumer stated the vehicle was tested for the recall repair but, was not needed. Six (6) months later the recall repair was needed. The manufacturer declined to honor the recall.

- Lake Mary, FL, USA

problem #165

Mar 152019

Focus

  • 26,000 miles
I was not told about the known defect at the time of sale. Shortly after driving the car after purchase, I called in to have it serviced. The car has trouble accelerating most times going up hill but also on flat. I was told then that this is a known issue and will be an going problem. When asked why I wasn't told prior to buying I was told by the head of service that this is business. I've tried to get it fixed three times, each time has been unsuccessful. I have another service appointment Dec 4. I have children and worry about their safety. My car has also stalled three times when the car wasn't on E. I was parked each time it stalled. There are times when driving it feels like it's going to stall.

- Pittsburgh, PA, USA

problem #164

Nov 012019

Focus

  • 103,009 miles
Transmission element stuck on neutral, Ford Focus 2016, Ford sold the cars and knew there was a problem. Gear sifts in neutral, my car hesitated in a crossing and my car was hit in the back door..the clutch slips in neutral, Ford uses dry clutches in this car for efficiency, but wet clutches would bathe the friction discs. Ford issued documents with the problem code dps6, around the world they have had class action suits pertaining to this problem.

- Cleveland, OH, USA

problem #163

Nov 182019

Focus

  • 93,000 miles
After driving the vehicle for about 2 hours I pulled over on a flat parking spot and then put the car in reverse and when I pushed on the gas the vehicle lurched forward almost hitting the car in front of me I switched gears back in to drive low then back to park then back to reverse and it still wanted to go forward. After 4 times going through the gears it finally went into reverse.

- Petaluma, CA, USA

problem #162

Oct 152019

Focus

  • 105,000 miles
I bought this Focus a year and a half ago and I've replaced the clutch 2 times already. This is an ongoing issue with the Ford Focus SE. It's only been 8 months since I replaced it and it already going out again. Its starting to grind going into 1st,2ed and 3rd gear and it grinds as I'm coming to a stop

- Casa Grande, AZ, USA

problem #161

Feb 262017

Focus

  • miles
When I first bought the car it started making noise when I drove it I took it in they said they fixed the problems it was still under warranty. After a couple of weeks it started making the same noises so when I had time a couple of months later I took it in again and they told me it was the transmission and that my warranty was not active anymore. It made the same noises the first time I took it in and they never said it was the transmission it was a wheel problem. I'm asking for help on what to do thanks.

- Palm Desert, CA, USA

problem #160

Oct 102019

Focus

  • 59,000 miles
While driving within city limits on a daily basis, my vehicle shutters from the start and at acceleration, sometimes stalls as I start to eccelerate from red lights and stop signs, creating potential hazardous conditions. Engine light has come on and want go off, and smells of fuel while vehicle is being driven.

- San Antonio, TX, USA

problem #159

Oct 252019

Focus

  • 65,000 miles
Issue with the clutch. I have to replace the clutch again on my car and there appear to be continued issues with Ford Focus clutches. My car won't shift correctly and I was told inaccurate information by two separate Ford dealerships. The car won't properly shift when gaining speed and feels like it is going to stall. My car does not shift well all all types of roads, including city streets and highways. This has happened multiple times and an ongoing issue, not one occurrence. After researching Ford Focus clutches, there appears to be a recall on some vehicles. I was told my car is not part of this recall. However, my car is having the same issues as noted in the recall and this seems to be a poor quality clutch manufacturing issues on all Ford focuses, not just the specific group that was initially listed. I feel that my car also should be a part of this recall and there could be many other customers experiencing this as well.

- Nashua, NH, USA

problem #158

Aug 012019

Focus

  • 27,000 miles
When car warms up about 25 minutes when accelerating from a stop the car jolts and shutters and shakes your body as you're holding the steering wheel. So it is very dangerous when entering an intersection and your go to accelerate and the car shakes your body because it's jolting because the transmission is acting up. This is definitely a safety issue and needs to be addressed.

- Trenton, NJ, USA

problem #157

Mar 212017

Focus

  • 8,600 miles
Transmission shudders, shakes, bangs, mis-shifts, etc. While driving; mostly during up or down shifts. This is dangerous. Dealer romano Ford in fayetteville, NY has given up; we all know there is no repair.

- Cazenovia, NY, USA

problem #156

Nov 032019

Focus

  • 72,573 miles
The contact owns a 2016 Ford Focus. While driving approximately 50-65 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the purge solenoid seized in the open or closed position, which caused the vehicle to stall. The vehicle was repaired. Additionally, the vehicle experienced a shudder in the transmission and hard shift between gears while being driven. The contact also stated that, intermittently, the vehicle failed to shift into reverse after the clutch was replaced. The failure to shift into reverse was a new symptom that occurred only after the clutch was replaced. The dealer and manufacturer were not informed of the failures. The approximate failure mileage was 72,573.

- Rockwall, TX, USA

problem #155

Nov 042019

Focus

  • 24,000 miles
The vehicle is experiencing a transmission shutter but is not included in the recall. This is a safety concern that almost caused me an accident and needs to be addressed. Ford Motor Company is not helping and wants me to pay out of pocket.

- Grimes, IA, USA

problem #154

Sep 022019

Focus

  • 62,500 miles
The vehicle shudders when accelerating and does not slow down properly when decelerating. This condition becomes worse on hotter days and when the engine is hot. Also, when taking off from a complete stop the car shudders the worse. The car also feels unsafe when trying to slow down. It feels as if the car is staying in a higher gear when letting off the accelerator pedal and not downshifting properly.

- Martinsburg, WV, USA

problem #153

Apr 012019

Focus

  • 59,800 miles
The contact owns a 2016 Ford Focus. While driving various speeds, the vehicle shuddered and hesitated while attempting to accelerate and the transmission randomly shifted gears. In addition, the vehicle would sometimes erroneously downshift and/or upshift and switch into neutral. The vehicle was taken to pugmire Ford (352 N. Tennessee St, cartersville, ga) where it was diagnosed that the transmission was faulty and the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 59,800.

- Cartersville, GA, USA

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