10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,175 miles

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« Read the previous 20 complaints

problem #38

Jul 122016

Focus

  • 12 miles
From a stop, when pressing the gas pedal the transmission starts shuddering and excessive vibration that shakes the whole car, also will not pickup speed so pulling out into traffic is dangerous, this car is dangerous to drive. My wife refuses to drive this car. 2016 Ford Focus SE with only15000 miles on it.....please help

- Strasburg, VA, USA

problem #37

Nov 172017

Focus

  • 15,000 miles
First problem were the transmission shifting very hard and on a couple of occasions the car would not go into reverse when trying to back out of my driveway. Dealer recoded the transmission. Car is now still shifting very hard, sometimes the rpms will hit 4,000+ before it will hard downshift. Other time I have had to press on the brake to get the rpms down. Also while on cruise control the rpms will also rev to 4,000 when trying to slow down. On a recent trip when I cancelled the cruise control the car actually sped up on two separate occasions. Car continues to shift hard and what other people in the car have described as the transmission slipping. This has been ongoing for almost a year now. Dealer always says they have not heard anyone else complain about the transmission which is funny since I get class action lawsuit mail about every other week about it.

- Jacksonville, FL, USA

problem #36

Nov 122017

Focus

  • 35,000 miles
From a stop, transmission hesitates while shifting through the lower gears. When this happens, I get a shuddering in the vehicle that doesn't stop until the transmission shifts again. Vehicle has 35,000 miles on it.

- Midlothian, VA, USA

problem #35

Nov 062017

Focus

  • 25 miles
When reversing car out of parking spots car hesitates. Car hesitates while driving. Car stops in middle of road. Car shudders and hesitates to pick up speed. Car sometimes will not pick up speed. I have been told to pick up my car three times from Ford auto body shop this week and took it back within minutes after because it is not working still. They replaced my clutch twice and other parts inside of the transmission.

- Parma Heights, OH, USA

problem #34

Oct 252017

Focus

  • miles
The cars steering has on 3 occasions in 2 months lost steering! the steering wheel shudders and locks up and we lose control on a turn! this has happened at 30 miles per hour and at 5 miles. It's been to Ford 4 times the transmission clutch changed twice a new motor mount but they keep stating if there is no code and it doesn't happen in front of them there isn't anything to fix. I also notified Ford Motor Company and received a case number but they denied the claim!

- Valrico, FL, USA

problem #33

Oct 172017

Focus 4-cyl

  • 22,000 miles
The contact owns a 2016 Ford Focus. When initially starting the vehicle, it failed to accelerate and made a noise as if it were forcing the engine to go into gear. When the vehicle reached 40 mph, it drove smoothly. The failure occurred for approximately twelve days. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer. The vehicle was not repaired. The approximate failure mileage was 22,000....updated 12/11/17 the consumer stated the vehicle was taken to the dealer twice. The clutch was replaced the failure recurred. The vehicle was not repaired. Updated 12/15/2017

- Panama City, FL, USA

problem #32

Aug 032017

Focus

  • 20,500 miles
The contact owns a 2016 Ford Focus. While accelerating from a stop sign, the vehicle jerked without warning. The vehicle was taken to the dealer (frank fletcher Ford Lincoln, 3015 turkey creek rd, joplin, mo 64801) where it was diagnosed that the clutch and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and stated that the failure was normal. A case number was not provided. The approximate failure mileage was 20,500. The VIN was not available.

- Carthage, MO, USA

problem #31

Aug 012016

Focus

  • 1,500 miles
The contact owns a 2016 Ford Focus. While idling, the vehicle shook, a knocking noise was present coming from the engine, and oil from the engine was present under the hood. In addition, while driving various speeds, the transmission would slip into the next gear and a grinding type noise was heard coming from the differential. After starting the vehicle, the transmission would erroneously switch into the neutral position, causing the vehicle to roll away. The cause of the failures was not diagnosed or repaired. The manufacturer and local dealer (galpin Ford in van ayes, ca) were both notified of the failures. The failure mileage was 1,500.

- Glendale, CA, USA

problem #30

Jan 192017

Focus

  • 4,300 miles
Brought my Ford Focus December 2016 new off the lot. Started noticing a shuttering, hesitation within the transmission during slow take off and when I try to speed up. I got a class action lawsuit card in the mail a few days ago inference to this issue. Haven't took it to the shop yet because I only have one car in my family. Something has to be done with this issue. I had a near miss because the car would not shift like its designed to do so when starting off.

- Fayetteville, NC, USA

problem #29

May 012017

Focus

  • miles
Car shudders upon taking off whether fast or slow; okay after in motion but is getting worse. Took to dealer they said had recall for shuddering on 2015, not on 2016. Had 2009 Focus previously so opted to upgrade. Sorry we did, embarrassed to take anyone with us as it does not ride smooth on starting from a stop. Jerks like someone trying to learn to shift and not doing clutch right. Love the looks of the car, but never take anyone with and leery to take it on a lengthy trip as I am not sure if something will happen. The dealer said they had many complaints but nothing they could do it was within range. Took to another dealer and mechanic confirmed they too had complaints about it. Something about not having a torque converter or something. Took back to where I bought it and have another appointment next week, they are going to hook something up and drive a while and said it may need new clutch. I say if there are ongoing complaints and many others have same issue, they need to fix it when it is in for service; not wait for a recall. I would like it resolved soon or will trade it in for another brand; I.e. Toyota. It is a shame to have a pretty car sit in the garage and make hefty payments on it while it continues to depreciate. I wish I had my old car back. Note: This has been ongoing since we purchased vehicle but below it asks when and wants a specific date so I just entered 05/01/2017.

- Port Byron, IL, USA

problem #28

Sep 062017

Focus

  • 12,000 miles
My 2016 and my 2015 Ford Focus has transmission problems. They will not hold a hill and then start to roll backwards if in drive and waiting at a light. The transmission will slip in left or right turns and will also have clutch engaging problems. Both vehicles has been a very troublesome vehicle when it comes to being able to drive forward. I do not trust them when making a left turn when traffic is coming because of the slippage makes it very difficult to be safe.

- Puyallup, WA, USA

problem #27

Aug 252016

Focus

  • miles
My 2016 Focus has been giving me issues since I purchased it in August 2016. I have experienced excessive shuddering and jerking during acceleration at a slow or fast acceleration. I heard a ticking noise when the car is in drive or park. I finally was able to get an appointment with the service department to get the issue checked out but its 2 weeks away(8/15/17). All Ford dealerships in baton rouge, la are backup due to the issues with the transmission. One of the service departments told me that all they can do is reset the transmission and it should fix the problem. The Ford dealership I brought my car from told me that they don't have a transmission guy to even look at my car and to go somewhere else.

- Baton Rouge, LA, USA

problem #26

May 092017

Focus

  • 10,000 miles
Transmission sluggish, de accelerates has caused two accidents one on this car and the other on my other 2016 Ford Focus which I got rid of lastjuly

- Clayton, NC, USA

problem #25

Mar 262017

Focus

  • 220 miles
I purchased the vehicle Feb 23, 2017 with 137 miles on it. Drove it off the lot within a month of having the car it starting making a weird noise kind of like a clanking noise in the front engine area, contacted the dealership they stated this was normal noises for a 2016 Ford Focus. The noises continued to get louder took it back this time they said it was the clutch downshifting(mind you it makes the noise before the car even has a chance to even get to a speed high enough to shift so how is it downshifting?) it also is having issues with the remote start you start it with the remote start it shuts off, start it again shuts off again, start it for the 3rd time it starts you go to unlock the car to get in and the car shuts off again ( not normal and it was installed from the factory not aftermarket) now the car has been hesitating to shift as well as lunging when it does shift and when we bring it to the dealerships service department they tell us this is all normal and they have a bulletin from Ford stating that it is "normal " for this year vehicle.

- Lorain, OH, USA

problem #24

Mar 012017

Focus

  • 14,000 miles
The contact owns a 2016 Ford Focus. The contact stated that the transmission failed to function properly because the gears were slow to change over. When the gears finally changed over, the vehicle lunged forward. The dealer (fremont Ford, 39700 balentine dr, newark, ca 94560, (510) 651-5600) stated that the condition was not severe enough to replace the transmission and clutch assembly. The contact was uncertain if the dealer provided an appropriate remedy and was waiting for the manufacturer to provide a solution. The vehicle was parked and stored due to the intermittent failure. The approximate failure mileage was 14,000.

- Freemont, MI, USA

problem #23

Aug 052016

Focus

  • 17,000 miles
The contact owns a 2016 Ford Focus. On several occasions, when the contact released the brake pedal, the vehicle rolled backwards. The contact stated that the failure occurred whether the vehicle was on an incline or on a flat road surface. The vehicle was taken to the dealer (central Ford located at 1801 ar-69 spur, truman, ar 72472) where it was determined that the vehicle was operating as designed. The contact stated that the failure recurred several times. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.

- Senath, MO, USA

problem #22

Nov 292016

Focus

  • 80 miles
"takata recall" there is a rattling noise while driving, along with vibration and transmission shudder in second gear. The car feels like it wants to give out. There is also a grinding noise while breaking and turning. All of the concerns mentioned are while driving regardless of city street or highway. The rattling noise will sometimes occur while the car is off and parked, especially right after shutting the car off.

- Wesley Chapel, FL, USA

problem #21

Jan 092017

Focus 4-cyl

  • miles
Letter from senator portman on behalf on constituent re the safety of 2016 Ford Focus. The consumer stated the vehicle's transmission failed after only 9,000 miles. The consumer was advised that the transmission failure was a very common occurrence with this vehicle, the repairs were temporary because of the design not the parts, and the failure would more than likely recur in 9,000 miles or less. The consumer would like for the manufacturer to purchase the vehicle back for the full original purchased amount. The vehicle was temporarily repaired. Updated 05/16/2017 updated 07/26/2017

- North Baltimore, OH, USA

problem #20

Feb 282017

Focus

  • 9,000 miles
Vehicle experiencing transmission shutter relating to service bulletin 16-0109. Progressively getting worst and I am scared it will cause an accident. Took vehicle in 3 times for the same issue. Also issues with display and phone unable to hang up during calls while using displays button and steering button.

- Fort Mill, SC, USA

problem #19

Feb 242017

Focus 3-cyl

  • 14,000 miles
The contact owns a 2016 Ford Focus. The contact stated that the vehicle experienced a complete loss of power and would not accelerate when the accelerator pedal was depressed. Also, the overheating warning indicator illuminated and the vehicle entered into "limp home" mode, which allowed the use of the vehicle but not over 5 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle experienced multiple engine failures and the engine would need to be replaced. The vehicle was repaired, but the transmission warning indicator illuminated and the vehicle still experienced hesitation. The manufacturer was not notified of the failures. The failure mileage was 14,000. Updated 08/29/17

- Jersey City, NJ, USA

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