10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
42,175 miles

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« Read the previous 20 complaints

problem #18

Jan 162017

Focus

  • 9,000 miles
Our car was manufactured with a bad transmission, just as our previous Ford had been. 1. Ford never recalled either car. We had to go to them. 2. this 2016 Focus was repaired, and the only assurance they can give us is that it will fail again. Meanwhile, they will not even take the car in to inspect how it is misbehaving now.

- North Baltimore, OH, USA

problem #17

Apr 072017

Focus

  • 23,410 miles
Bought new on 12/25/2015. Started hesitating starting off, skipping like spinning tires.got worse and like going over strips in the road. Akin replaced the computer and the clutch 9/2016. Did fine then started again. Had it checked and could not make it duplicate the problem (01/2017). Just this week (04/06/2017 it started doing it again, and quickly increased happening. 04/07/2017 was so bad it would not change from 1st to 2nd gear and now has a scratching/rattling noise. Called dealer and service dept. Says to call in the morning and set appt. To bring in. Had husband riding this time and it is the transmission. Also has a slight drop or hesitation while driving as it seems to be dropping back in power and then picks back up. Very dangerous and scary. This happens starting off from a stop, turning from stop, going down the highway. I did not have the air turned on!

- Good Hope, GA, USA

problem #16

Apr 032017

Focus

  • 4,000 miles
1) transmission shuddering on startup (@ 2000 miles), 2) we took the car to a Ford dealer at 3000 miles and were told the transmission tested within acceptable Ford limits. Wtf? 3) now transmission fails to engage during acceleration from a standing start - engine revs and then takes off unexpectedly (@ 4000 miles).

- Tampa, FL, USA

problem #15

Sep 132016

Focus 4-cyl

  • 9 miles
The contact owns a 2016 Ford Focus. The contact stated that the front end of the vehicle shook at start up and while driving. The vehicle was taken to the dealer several times for diagnostic testing, but a failure code was unable to be located. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 9. updated 06/07/17

- Delray Beach, FL, USA

problem #14

Feb 102017

Focus

  • 10,000 miles
This has occurred with all my Ford Focus since 2014 most recently on or about 02/10/2017. When I enter a freeway of going uphill my vehicle downshifts and then takes about 3-6 seconds to upshifts rendering the vehicle helplessly at the mercy of of the traffic coming from behind. Several times I had to quickly drive off the road to avoid being crushed by a truck. On my earlier purchased 2016 vehicle bought in December of 2015. The vehicle went through a reprogramming of the trany. I traded my vehicle for this current 2016 Ford Focus that has the same issue. This a lemon as far as I am concerned as which is all over the internet. I will bring back to the dealer. I also believe it occurs only when the A/C or heat blower are on the same time. This only occurs when in motion.

- Clayton, NC, USA

problem #13

Feb 122017

Focus

  • 3,384 miles
Sometimes while backing the vehicle (vehicle in reverse) the vehicle will lurch forward. The vehicle is in motion when this happens and the vehicle is going in reverse. The gear shift lever does not move from the reverse indicator. I took vehicle to the dealer who checked it out and could not locate a problem. This happened again today. This time the vehicle traveled a few feet forward. This was at my residence.

- Boyertown, PW, USA

problem #12

Nov 032016

Focus

  • 1,300 miles
When driving vehicle and attempting to shift manual transmission into 3rd gear the clutch remained stuck to the floor and vehicle would move very slowly. Clutch did return after 3 secs but this can cause accident if it occurs again.

- West Bloomfield, MI, USA

problem #11

Jan 042017

Focus

  • 400 miles
At 400 miles the car had a transmission overheat a warning light came on that said transmission over heating pull over wait 5 minutes going slowly up a slight incline in traffic. I have also noticed the transmission does not downshift as the vehicle speed declines and the transmission has a grinding noise in the casing when turning and when the transmission does not downshift.

- Petaluma, CA, USA

problem #10

Mar 202016

Focus

  • 173 miles
The contact owns a 2016 Ford Focus. While at a stop light, the contact removed his foot from the brake pedal to depress the accelerator pedal and the vehicle rolled backwards. Also, while the vehicle was stopped, the vehicle hesitated when the accelerator pedal was depressed. In addition, there was a slip in the transmission. The driving style of the vehicle's operator was diagnosed as the cause of the failures. The vehicle was not repaired. The approximate failure mileage was 173.

- Lahaina, HI, USA

problem #9

Dec 102016

Focus

  • 24,000 miles
In accelerating from a stop or slow roll, there is noticeable hesitation and bucking of the vehicle. This is at all times and not just an intermittent problem! we were told this was "normal" by Ford service, but that no repairs were called for until the situation got worse!!! the problem involved the clutch and the powershift transmission.

- Gulfport, MS, USA

problem #8

Aug 192016

Focus

  • 5,000 miles
I am writing to report a problem with delays in gas pedal responsiveness. This has caused several potentially dangerous conditions in the following scenarios: (1) the car continues to accelerate after the gas pedal is let off (2) there is a delay between pressing the gas pedal and receiving acceleration (this is not a problem with the car being under powered, it can accelerate fine at the same RPM. Here, it will simply act as if the accelerator is not down) (3) 3-point turns or parallel parking in traffic cannot be done quickly/smoothly, since there is no power for a few seconds once the car is in gear. The car will not provide gas to the engine when shifted into gear. This is most noticeable the car is first shifted, but can also occur at stop signs. When you release the gas pedal, the car will continue revving up, even if you switch the brake pedal. During continuous driving, when you release the gas pedal, the car will continue revving up, even if you switch the brake pedal, before upshifting. This upshift will also jolt the car forward. If this occurs during cornering, it can make turns less stable. These unpredictable delays and rough shifts make it harder to respond to different driving conditions and also make it harder for other drivers to judge your intent. Further, problems with jerkiness seem to increase in warmer weather. Potentially solvable with a software update, but the dealer could not correct this problem. Test drove another brand new vehicle and found some of the same behaviors, indicating it is an inherent design problem with the vehicle.

- Ithaca, NY, USA

problem #7

Nov 302016

Focus

  • 11,000 miles
Transmission shudders upon take off, and funny noise on bottom end of vehicle. Seems to have no acceleration between 1st & 2nd gear.

- Ironton, OH, USA

problem #6

Dec 012016

Focus 4-cyl

  • 12,000 miles
Vehicle transmission stutters, hesitates and shakes upon takeoff. No accident has occurred due to this condition but several close calls have occurred. The dealership that inspected the vehicle complaint could in fact replicate the complaint but stated the transmission didn't hesitate and stutter"enough" to warrant a fix. It seems waiting for a fatality is not the correct stance for Ford prior to having a recall for this problem or to fix this individual transmission problem. I understand there is currently a class action proceeding regarding these faulty transmissions. The dealer readily admitted this transmission is a problem but Ford does not care to address it.

- Boynton Beach, FL, USA

problem #5

Jul 042016

Focus

  • 4,500 miles
Transmission shudders, hesitates, and vibrates when accelerating from a stop and shifting between first and second gear. This is an automatic transmission. Sometimes the car will not accelerate quick enough so it can be dangerous when pulling into an intersection with moving cars. Ford says that it is normal. The car vibrates so bad my comatose kids (always on phone) even mention why the car feels so shaky. For a new car it is unacceptable. I have a 12 year old car that is much smoother than this and it is worth $1200. Not to mention safer.

- Plainfield, IL, USA

problem #4

Apr 282016

Focus

  • 125 miles
I bought the car in April 2016. I had it less than two weeks before I took it back to the dealership over the transmission. I don't think I'd even put 500 miles on it yet. Of course they told me to bring it back after 1,200 miles since the that's the transmissions "greenbelt period". it's been back, needless to say I'm still having the issue. When the light turns green, I hit the gas and the car goes nowhere. It revs up to about 2,000 RPM, then drops back down, engages the gear and starts to move. And when it finally does start to move, it crawls away like a turtle. Even if I go pedal-to-the-metal, it makes no difference. I don't think I've ever yelled at the car I'm in to "move it's ass". it's pathetic. I have the 4 cylinder model too. While trying to merge on the interstate under heavy acceleration, the car pops out of gear and will redline while losing speed rapidly. I've nearly been rear-ended 6 times trying to get on the interstate. Fortunately (or unfortunately perhaps) my car has the Ford selectshift transmission, so I've learned to put it into selectshift mode and keep the car in 2nd or 3rd gear until I've made it on to the interstate. At that point, I move the shifter back into "drive" (D) and pray the car accelerates when I hit the gas. But I'm not done. When switching lanes on the interstate, I have to be sure that the lane I'm moving to has at least at 5 car gap because once I've switched lanes and hit the accelerator to pass, move into my new lane and lift my foot, the car continues to accelerate for another second or two, then pops out of gear and reengages. I chose the first date it happened for "when did this happen?". the issue persists today, August 29th, 2016. The car currently has 8,500 miles on it.

- Jeffersonville, IN, USA

problem #3

Apr 212016

Focus

  • 10 miles
The contact owns a 2016 Ford Focus. The contact stated that the vehicle shuttered and experienced a complete loss of power. The checking engine and service car soon warning indicators illuminated. In addition, while driving 65 mph, the vehicle experienced a loss of power for a second time. The vehicle was taken to the dealer and repaired; however, the failure recurred. The contact informed the dealer of the recurring failure and the technician stated that the vehicle performed as intended. The manufacturer was notified of the failures. The failure mileage was 10.

- Houston, TX, USA

problem #2

Jan 042016

Focus 4-cyl

  • 13,646 miles
The contact owns a 2016 Ford Focus. The contact stated that the vehicle experienced lunging, the RPM went abnormally high, and the windshield shattered after an insect flew into a windshield. The contact stated that the vehicle felt abnormal as though it was lacking power during turns and through normal operation. The vehicle was taken to the dealer where it was confirmed that the windshield was fractured, but was not diagnosed or repaired for the other failures. The manufacturer was notified of the failure. The failure mileage was approximately 13,646. Updated 09/08/16

- Fairland, OK, USA

problem #1

Mar 152016

Focus

  • 4,000 miles
The transmission on this vehicle shudders, especially when cornering. This shudder has become more pronounced,

- Clearwater, FL, USA