10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 45,089 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have Ford Focus SE trim 2016. Iwas driving as normal with 30mph speed and suddenly RPM raises to 4000 RPM the transmission was on D position but car won't drive forward, a message appears on screen ' transmission fault stop safety ' I stopped the car and turn it off the turn it on again tried to use reverse R but it's not working and D is not working and keeps showing me this notification about ' transmission fault stop safty' & ' transmission overheated..' the car has only 40000 km so I took it to the authorized dealer in iraq ' al kasid ' they checked it and told me that there is a problem in the clutch and ball bearings of the dct and it's not covered by the company and you have to pay for repairs but I know that Ford done some recalls for the Ford Focus with dct transmission (powershift) but they said you car is not included.
- Salahaddin, CA, USA
The transmission sputters and shakes and makes a grinding noise. I am fearful that it is going to fail and cause a severe accident injuring myself or someone else. This is a ongoing problem. The dealer said this is normal for this car. I first took it in around 17,000 miles. It is only getting worse. The dealer initially told me that Ford was aware of this problem and would fix it. Now they will not honor there word and say it is out of warranty.
- Blairsville, PA, USA
Transmission/clutch is easily heated and starts to grind when within low gear (10-30 mph). When its cool it operates normally. It feels as the entire car wants to stalls completely, the car shakes uncontrollably. Even the handling is suffering while this happens. I reported this issue to my Ford dealer and Ford corporation. The dealer said it was normal, which I know it isn't. and the Ford corporation hasn't responded to any of my contact attempts over the last 8 months.
- Easton, MD, USA
May 30 2019 my car cut off from driving in the of the middle of the highway call road side told I'm stuck in middle of the highway can't move, they'll be a hour, tow directly to the dealer where I brought it and get car service they found its the clutch had it fix already maybe a year ago, I purchase premium care warranty ask to a safe vehicle until they can fix my that it was on back ordered two weeks give back my not fix told me it's safe drive I feel is unfair. Also there's a lawsuit about problems with Ford.
- Pittsburgh, PA, USA
Since I purchased my 2016 Ford Focus SE the automatic transmission has been slipping, stuttering and high rpms during gear changes but will not accelerate properly. I was attempting to merge from an on-ramp onto a major highway and upon attempting to accelerate to merge the rpms were very high but the car would not accelerate. At this point I am on the highway with traffic gaining at an alarming rate which caused another vehicle to swerve to avoid hitting me from behind. This is not my first encounter with this issue but the first time I actually felt I was in a life threatening situation. This also affects my fuel economy which is a nominal issue as compared to the fact I no longer feel safe with my two children in the vehicle. Step up Ford before there are major accidents due to this issue.
- Taylors, SC, USA
Well we bought this 2016 Ford Focus SE and the transmission will not shift right and their a lot of people having the same trouble and it can not be fix.we pay a lot of money for this car and they should buy it back.their is all kind of law suite on this matter they should take care of this problem for us.
- Stewart, TN, USA
The contact owns a 2016 Ford Focus. The contact stated that while driving various speeds, the vehicle lunged forward and hesitated to accelerate. No warning lights illuminated. Ordus Ford, Inc. (123 S port crescent St, bad axe, mi 48413 (989) 269-9245), diagnosed the vehicle but did not find the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 37,000.
- Caseville, MI, USA
Transmission will not shift from 1st to 2nd, vehicle is only 3 years old 55K miles on it.
- Naperville, IL, USA
When I am accelerating from a complete stop it shutters very bad. It happens when turning and I have to speed up, it really gets bad when I'm at a complete stop and I have to take off uphill. It almost feels like it is having problems going into gear. It only does this when I am accelerating. I told Ford marshal in O'fallon mo and they said it was the "clutch and it was within limits." (whatever that means)this is when I still had a warranty. But now I don't. I'm a little disappointed in this matter. They should have fixed it while I had a warranty.
- Warrenton, MO, USA
As I was on my way to work driving on the freeway going 67mph on cruise control I was in the 2nd lane in from the right. I felt something bumpy underneath my feet and as I lowered my radio I heard a scraping sound and then it felt like something went underneath my tires and I heard when it pulled and broke the front grill made me swerve thank god no accident. As I was pulling to the right it felt like I was dragging the panel and parts of my bumper. Sure enough the underneath panel came off and that's what created the whole body damage.
- El Cajon, CA, USA
I bought this 1996 Ford Focus SE a year ago and the transmmison slips on cold morning and than it slips all the time now and it only has 60000 miles on
- Stewart, TN, USA
The contact owns a 2016 Ford Focus. While the gear was in reverse, the vehicle accelerated forward instead of in reverse. The failure occurred intermittently. There were no warning indicators illuminated. Crown Ford (256 swain St, fayetteville, nc 28303, (910) 920-9614) diagnosed that the clutch needed to be repaired. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 91,000.
- Fayetteville, NC, USA
The contact owns a 2016 Ford Focus. When the vehicle was started, the fuel mileage displayed 50 miles when the tank was halfway filled. The contact also mentioned that the speedometer and fuel gauge needles were rapidly fluctuating. Also, while attempting to accelerate from a stop, the vehicle would not accelerate. The contact turned the vehicle off and heard an abnormal ticking noise when the vehicle was restarted. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failures. The failure mileage was 30,000.
- Peyton, CO, USA
The contact owns a 2016 Ford Focus. While driving 11 mph in first gear, the vehicle vibrated violently. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 66,500.
- Ionia, MI, USA
The contact owns a 2016 Ford Focus. While driving at slow speeds, the transmission shifted erratically in first, second, and third gears. The vehicle was taken to mark mclarty Ford (located at 4400 landers rd, North little rock, ar 72117, (501) 945-1200) to be diagnosed, but the mechanic was unable to provide a definitive cause for the failure. The contact was informed by the dealer that there was currently no known remedy. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 7,000.
- Jacksonville, AR, USA
The contact owns a 2016 Ford Focus. When the vehicle was placed into park, it moved backwards. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V471000 (power train). The vehicle was taken to an independent mechanic, but was unable to be diagnosed or repaired. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.
- San Jose, CA, USA
The transmission clutch sticks and if not repaired car will stop running; car dealer stated it will be over $2200 to be remedied. This happens on the roadway while driving: Car hesitated before going into gear. Even when I'm motion it will back down and slow up. The ignition over years and needs to cool down before the car restarts.
- Lindenwold, NJ, USA
The contact owns a 2016 Ford Focus. While driving between 5-20 mph, the vehicle stalled without warning. The contact had to turn off the engine, restart the vehicle, and drive slowly. In addition, the transmission indicator illuminated and "warning car is to hot" appeared on the instrument panel. The vehicle had to be pushed back to the contact's home during the last failure. The vehicle was taken to tasca Ford (250 webster square rd, berlin, ct 06037, (860) 828-3546), but was not diagnosed or repaired. The dealer refused to assist and stated that the contact caused the failure. The manufacturer was notified and did not assist. The failure mileage was 76,000.
- Newington, CT, USA
When accelerating from a stop, transmission/engine stutters making the car shudder at low speeds. Delayed and inconsistent acceleration noted during shuddering episodes. This happens every acceleration under normal driving conditions. If accelerator is advanced more rapidly, shuddering not noted. Car only has 49,000 miles on it. I have taken the vehicle to the Ford dealer for this issue. A transmission part was already replaced once which seemed to solve the problem at first. The problem reappeared approximately 2 months after repair.
- Midlothian, VA, USA
- Petaluma, CA, USA