10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
44,801 miles

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« Read the previous 20 complaints

problem #104

Mar 012019

Focus

  • 20,000 miles
At about 20,000 miles, the dps6 transmission started shuddering and vibrating during acceleration. It got progressively worse, and at 21,988 miles, on 6/12/2019, I took it to the dealer from whom I had purchased the car new on 6/20/2016. A technician performed labor code #160109A. He then noted, "found some clutch shudder still present but fewer than 250 RPM, ok per Ford." After I complained, the service manager sent me a letter offering me a free oil change (which I declined). Today, 7/17/2019, at 21,988 miles, the transmission is still shuddering. I am waiting to see what happens on the Ford Focus/fiesta transmission settlement. My claim id no. On this settlement is 10612086.

- Troy, MI, USA

problem #103

Oct 042016

Focus

  • 200 miles
We bought this car new, from the very beginning my husband complained that the transmission was slipping, and losing power, we have had numerous close calls with the car, while trying to advance from a stop sign pull out and the car loses power, also pulling on the highway on the on ramp, the car will just lose power, and shudder, we have taken to it to the dealer we purchased it from three separate times only to be told that the shudder is within normal limits, that's hard to understand with a brand new car, it should not have any problems, the last and final incidents was when we took our grandchildren to a attraction where you stay in your vehicle and you ride through it, the car started to shudder, and buck, and then the whole vehicle shut down, we kept trying to start it, it would start but when you would put it in gear it would not move, we are so thankful that the car behind us was paying attention, and saw we were stranded in the road, we had to sit in the middle of the road for about a half hour so the transmission could cool off, we knew that it had overheated because of the oder, my son who is a machanic drove it and told us the car is unsafe, and now my husband has forbidden anyone from driving it but him, we can't afford to replace it because we owe more on it then the car is worth, something needs to be done before someone does get killed,

- Mckenzie, AL, USA

problem #102

Feb 102017

Focus

  • miles
Ongoing problems with the transmission in my Focus. After numerous returns to the dealer, twice for clutch kit replacements and at least 5-6 times for other "adjustments" it still has problems. Jerking, hesitation, loss of power even while driving. I pulled out of a shopping plaza the other day and was almost rear ended by another car because the car would not move for several seconds. This has happened several times. My car will feel like it's downshifting and dragging, even while I'm driving at a steady speed. It jerks and shudders when I accelerate at a stop light or stop sign. RPM dial often goes all the way to 8 or 9 until the car finally shifts. Dealer can not seem to fix this. Also, at times when moving again after a stop, the car will feel like it's "banging" underneath. Have addressed this with service at the dealer, but it still does it. This has been happening constantly for the two plus years I've had it. I have many documents and repair receipts to download, please let me know when and if you will need them.

- Salem, NH, USA

problem #101

Jul 182018

Focus

  • 50,000 miles
My car has had transmission problems since 20K & has run out of gas on me twice & left me stranded on the side of the road. Clutch & several sylenoids have been replaced several times. I have reatained a lawyer for help with my issues with this car.

- Sherman, TX, USA

problem #100

Dec 122016

Focus

  • 4,475 miles
Transmission slips constantly. Vehicle has a transmission that is manual with clutch plates but operates as automatic. I find it shudders at about 18/19 miles per hours shifting from 1st to 2nd gears. This is hazardous when pulling out into traffic because it is intermittent and you never know if your car is going to go or shudder until it finds the gear. The transmission clutch plates have been replaced once and it has been in twice more for transmission issues. Not what I expected when I purchased a new car and was not told by the dealership that this was the way the transmission worked. Vehicle is less than 3 years old and has been in 3 times for transmission and needs to go again. First issue was 12/12/16, vehicle was 2 months old and has been ongoing.

- Crystal River, FL, USA

problem #99

May 292016

Focus

  • 24,000 miles
I was driving on my way home, and my car stalled in the middle of the road. I had to throw the car in neutral and crank it back up and slam it into drive and speed off, because I was going to get hit both directions. The transmission shudders hard in between gears, stalls out on hills/ struggles on hills, it fails to accelerate in the moment, the car fails to know what gear it wants to be in. That's just the beginning. I live in the city a small area not very populated but I still deal with stop and go traffic the transmission jerks hard if you don't start moving at a steady pace. The highway though it does relatively well, but that's when other problems start I have loss of power at times while in cruise control, it will bounce back and fourth like I have bad gas or something, it also has a very bad glitch with the windshield wipers (they hit each other). I have had the upmost problems with this car primarily the transmission, but that's not all folks. I do however feel this car is such a safety hazard to people, I have a "dont buy a Focus" sticker going down both sides of my cars windows. I'm stuck with this car because of credit issues so I'm going to let everyone know my story if I can save them having problems not even a year after buying this brand new Focus. All Ford had to say is it's a clutch problem if completely safe. That's even when I told them I didn't feel safe and I didn't want to drive it till they did something about it. I'm not on transmission clutch set #5 I've dealt with so much lost time because of this matter and Ford should be held completely responsible. Start date for the problems is the day I bought the car. Dont buy a Focus!!!!

- Daphne, AL, USA

problem #98

Nov 052018

Focus

  • 28,000 miles
The transmission slips under load and shakes the vehicle badly. It has currently been to the dealership twice for this repair. This occurs most frequently under acceleration and gets worse with increased load.

- Ortonville, MI, USA

problem #97

Jun 302016

Focus

  • 20 miles
Vehicle seems to hesitate when stepping on gas

- Riverview, MI, USA

problem #96

Feb 012017

Focus

  • 10 miles
Automatic transmission makes rattling noises when starting and stopping. It hesitates when it tries to downshift and lurches when it gets to the right gear. It will stay in a higher ear for too long causing the engine to strain. The dealership says it is normal and can't be fixed.

- Caledonia, MI, USA

problem #95

Jul 102019

Focus

  • miles
My car has severe hesitation when starting from a stop and or low speed. It has also stalled on two different occasions when pulling into a parking lot

- Beacon, NY, USA

problem #94

Jul 112019

Focus

  • 78,000 miles
Shudder and power loss on acceleration when automatic transmission shifts. Was told is normal by dealership however it is not as it jerks heavily.

- Spring, TX, USA

problem #93

Jun 252019

Focus

  • 44,000 miles
While driving on the freeway at speeds around 65-70 mph, the transmission slipped into neutral and the vehicle lost the ability to accelerate. Pressing on the gas would rev the engine up to 4-5K rpms. I was able to coast to the shoulder but was terrified of being struck by a large semi truck behind me until I could get to the shoulder. I put the car in park and then re-engaged the transmission and it worked sporadically until I could get to the next exit. I pulled into a parking lot and turned off the car. Turned it back on and the reverse wouldn't engage. I drove the car to the Ford dealership. On the way there, the car would jolt forward in an intersection, only to slip into neutral while in the middle of the intersection. This slipping into neutral happened two or three times on the way to the dealership. Also, when coming to a stop, the gears would shift automatically into a lower gear prematurely which resulted in the vehicle coming to a faster stop than was expected.

- Van Buren Twp, MI, USA

problem #92

Jul 012019

Focus

  • 65,000 miles
After the original recall to repair the stuck canister purge valve my vehicles fuel gauge is not accurate I run out of gas at 1/4 tank or 135 miles to empty. When filling up on fuel my vehicle will not start properly when attempting to start the vehicle after refilling the fuel tank to full. This is not a one time issue this is a ongoing issue that happens many times a month. Transmission is jerking and makes noise and the dealer tells me this is normal when I know it is not. Ford has told the dealerships to tell owners of this vehicle it is normal so they are force to lie per company instructions. This vehicle and all other like it should be sent to the dealers for buy back.

- Petaluma, CA, USA

problem #91

Jun 282019

Focus

  • miles
I have Ford Focus SE trim 2016. Iwas driving as normal with 30mph speed and suddenly RPM raises to 4000 RPM the transmission was on D position but car won't drive forward, a message appears on screen ' transmission fault stop safety ' I stopped the car and turn it off the turn it on again tried to use reverse R but it's not working and D is not working and keeps showing me this notification about ' transmission fault stop safty' & ' transmission overheated..' the car has only 40000 km so I took it to the authorized dealer in iraq ' al kasid ' they checked it and told me that there is a problem in the clutch and ball bearings of the dct and it's not covered by the company and you have to pay for repairs but I know that Ford done some recalls for the Ford Focus with dct transmission (powershift) but they said you car is not included.

- Salahaddin, CA, USA

problem #90

Jun 172019

Focus

  • 77,000 miles
The transmission sputters and shakes and makes a grinding noise. I am fearful that it is going to fail and cause a severe accident injuring myself or someone else. This is a ongoing problem. The dealer said this is normal for this car. I first took it in around 17,000 miles. It is only getting worse. The dealer initially told me that Ford was aware of this problem and would fix it. Now they will not honor there word and say it is out of warranty.

- Blairsville, PA, USA

problem #89

Apr 202019

Focus

  • 98,000 miles
Transmission/clutch is easily heated and starts to grind when within low gear (10-30 mph). When its cool it operates normally. It feels as the entire car wants to stalls completely, the car shakes uncontrollably. Even the handling is suffering while this happens. I reported this issue to my Ford dealer and Ford corporation. The dealer said it was normal, which I know it isn't. and the Ford corporation hasn't responded to any of my contact attempts over the last 8 months.

- Easton, MD, USA

problem #88

May 302019

Focus

  • 43,000 miles
May 30 2019 my car cut off from driving in the of the middle of the highway call road side told I'm stuck in middle of the highway can't move, they'll be a hour, tow directly to the dealer where I brought it and get car service they found its the clutch had it fix already maybe a year ago, I purchase premium care warranty ask to a safe vehicle until they can fix my that it was on back ordered two weeks give back my not fix told me it's safe drive I feel is unfair. Also there's a lawsuit about problems with Ford.

- Pittsburgh, PA, USA

problem #87

May 242019

Focus

  • 38,000 miles
Since I purchased my 2016 Ford Focus SE the automatic transmission has been slipping, stuttering and high rpms during gear changes but will not accelerate properly. I was attempting to merge from an on-ramp onto a major highway and upon attempting to accelerate to merge the rpms were very high but the car would not accelerate. At this point I am on the highway with traffic gaining at an alarming rate which caused another vehicle to swerve to avoid hitting me from behind. This is not my first encounter with this issue but the first time I actually felt I was in a life threatening situation. This also affects my fuel economy which is a nominal issue as compared to the fact I no longer feel safe with my two children in the vehicle. Step up Ford before there are major accidents due to this issue.

- Taylors, SC, USA

problem #86

Mar 032018

Focus

  • 49,000 miles
Well we bought this 2016 Ford Focus SE and the transmission will not shift right and their a lot of people having the same trouble and it can not be fix.we pay a lot of money for this car and they should buy it back.their is all kind of law suite on this matter they should take care of this problem for us.

- Stewart, TN, USA

problem #85

May 012018

Focus 4-cyl

  • Automatic transmission
  • 37,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving various speeds, the vehicle lunged forward and hesitated to accelerate. No warning lights illuminated. Ordus Ford, Inc. (123 S port crescent St, bad axe, mi 48413 (989) 269-9245), diagnosed the vehicle but did not find the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 37,000.

- Caseville, MI, USA

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