10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 44,801 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When I am accelerating from a complete stop it shutters very bad. It happens when turning and I have to speed up, it really gets bad when I'm at a complete stop and I have to take off uphill. It almost feels like it is having problems going into gear. It only does this when I am accelerating. I told Ford marshal in O'fallon mo and they said it was the "clutch and it was within limits." (whatever that means)this is when I still had a warranty. But now I don't. I'm a little disappointed in this matter. They should have fixed it while I had a warranty.
- Warrenton, MO, USA
As I was on my way to work driving on the freeway going 67mph on cruise control I was in the 2nd lane in from the right. I felt something bumpy underneath my feet and as I lowered my radio I heard a scraping sound and then it felt like something went underneath my tires and I heard when it pulled and broke the front grill made me swerve thank god no accident. As I was pulling to the right it felt like I was dragging the panel and parts of my bumper. Sure enough the underneath panel came off and that's what created the whole body damage.
- El Cajon, CA, USA
I bought this 1996 Ford Focus SE a year ago and the transmmison slips on cold morning and than it slips all the time now and it only has 60000 miles on
- Stewart, TN, USA
The contact owns a 2016 Ford Focus. While the gear was in reverse, the vehicle accelerated forward instead of in reverse. The failure occurred intermittently. There were no warning indicators illuminated. Crown Ford (256 swain St, fayetteville, nc 28303, (910) 920-9614) diagnosed that the clutch needed to be repaired. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 91,000.
- Fayetteville, NC, USA
The contact owns a 2016 Ford Focus. When the vehicle was started, the fuel mileage displayed 50 miles when the tank was halfway filled. The contact also mentioned that the speedometer and fuel gauge needles were rapidly fluctuating. Also, while attempting to accelerate from a stop, the vehicle would not accelerate. The contact turned the vehicle off and heard an abnormal ticking noise when the vehicle was restarted. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failures. The failure mileage was 30,000.
- Peyton, CO, USA
The contact owns a 2016 Ford Focus. While driving 11 mph in first gear, the vehicle vibrated violently. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 66,500.
- Ionia, MI, USA
The contact owns a 2016 Ford Focus. While driving at slow speeds, the transmission shifted erratically in first, second, and third gears. The vehicle was taken to mark mclarty Ford (located at 4400 landers rd, North little rock, ar 72117, (501) 945-1200) to be diagnosed, but the mechanic was unable to provide a definitive cause for the failure. The contact was informed by the dealer that there was currently no known remedy. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 7,000.
- Jacksonville, AR, USA
The contact owns a 2016 Ford Focus. When the vehicle was placed into park, it moved backwards. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V471000 (power train). The vehicle was taken to an independent mechanic, but was unable to be diagnosed or repaired. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,000.
- San Jose, CA, USA
The transmission clutch sticks and if not repaired car will stop running; car dealer stated it will be over $2200 to be remedied. This happens on the roadway while driving: Car hesitated before going into gear. Even when I'm motion it will back down and slow up. The ignition over years and needs to cool down before the car restarts.
- Lindenwold, NJ, USA
The contact owns a 2016 Ford Focus. While driving between 5-20 mph, the vehicle stalled without warning. The contact had to turn off the engine, restart the vehicle, and drive slowly. In addition, the transmission indicator illuminated and "warning car is to hot" appeared on the instrument panel. The vehicle had to be pushed back to the contact's home during the last failure. The vehicle was taken to tasca Ford (250 webster square rd, berlin, ct 06037, (860) 828-3546), but was not diagnosed or repaired. The dealer refused to assist and stated that the contact caused the failure. The manufacturer was notified and did not assist. The failure mileage was 76,000.
- Newington, CT, USA
When accelerating from a stop, transmission/engine stutters making the car shudder at low speeds. Delayed and inconsistent acceleration noted during shuddering episodes. This happens every acceleration under normal driving conditions. If accelerator is advanced more rapidly, shuddering not noted. Car only has 49,000 miles on it. I have taken the vehicle to the Ford dealer for this issue. A transmission part was already replaced once which seemed to solve the problem at first. The problem reappeared approximately 2 months after repair.
- Midlothian, VA, USA
Automatic transmission shakes and slips when accelerating from a stop or when trying to accelerate after slowing below 3rd gear. Once the transmission fully engages it does so with force and jolts the car forward. This has happened on inclines, declines and flat roads while in city street conditions. It has not been taken to the dealer due to research has revealed Ford has no real fix for the issue and will only re-flash the transmission programing in an attempt to remedy a mechanical problem. I started encountering this problem at about 10,000 miles and I am the first owner.
- Tucson, AZ, USA
The contact owns a 2016 Ford Focus. While driving 50 mph, the vehicle accelerated on its own after the contact's foot was removed from the accelerator pedal. Also, the vehicle rolled backwards and the transmission slipped and shuddered when switching gears. There were no warning indicators illuminated. The vehicle was not towed. The vehicle was taken to blonnell Ford (353 cambridge St, winchester, MA 01890) where the transmission was serviced; however, the other failures were not repaired. The manufacturer was not made aware of the issue. The failure mileage was 35,000. The VIN was unknown. Consumer is asking to cancel request.
- Lexington, MA, USA
Has happened multiple times! vehicle shakes and shudders when accelerating on city streets. Vehicle shudders and then shifts hard (automatic transmission) sometimes while on flat roads, sometimes going up hills. Only happens while accelerating. Drove off the lot with vehicle at less than 100miles, under 30,000 now over 2 years later.
- Bourbon, MO, USA
Powershift transmission stutters and slips when starting from a stop and when shifting up to 3rd gear. Very unsafe when making turns in heavy traffic. Been doing this for months, just got around to complaining here. Have not taken to dealer because I am now aware of a widespread problem.
- Newport, MI, USA
Driving to work all instrument lights came on, RPM and speedometer dropped to 0, milage turned to -----, followed by message steering assist failure, followed by transmission failure service now message, I pulled over to the side of the road. Turned off the engine to see if messages would clear. Would not restart, not in park message came on. I disconnected the battery to try to reset the car, car started and allowed me to shift into park, but would not shift into drive. I turned off the car and disconnected the battery a second time. Started the car put it into drive the car moved all instrument lights except the engine light went off. Drove the car to the dealer. The dealer found the following codes U1013:00:68 & U0101:00:68 replaced the tcm all codes were cleared. They road tested it to verify it was fine. A week later this all happened again, except I was stopped. I turned off the car, it would not start a new message ignition failure came on. I had to have the car towed to the dealer where it has been for 2 days. No update as to what is wrong.
- Tuscola, IL, USA
The car loses too much power all the time on a highway or regular street turning or after a green light it has to push to much gas and feel almost stopped
- Coral Springs, FL, USA
The contact owns a 2016 Ford Focus. While driving approximately 65 mph and attempting to slow down, the rpms decreased and the engine shut off. In addition, the check engine indicator illuminated. The contact also stated that the vehicle would shut off while attempting to accelerate from a stop. The failures recurred several times. The contact called coughlin Ford of pataskala at 740-967-2085 (located at 9800 worthington rd, pataskala, oh 43062) and a diagnostic test was recommended, but not performed. The manufacturer was made aware of the failures and advised the contact that the vehicle was safe to drive if the check engine indicator was blinking. The contact was also informed that someone would call back. The contact was not called back and he stated that the check engine indicator did not blink. The vehicle was not repaired. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
- Johnstown, OH, USA
The transmission slips and shudders when starting from a complete stop and accelerating after slowing down on a city street.
- Sanborn, NY, USA
- Naperville, IL, USA