10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
45,089 miles

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« Read the previous 20 complaints

problem #72

Mar 132018

Focus

  • 10,000 miles
Automatic transmission shakes and slips when accelerating from a stop or when trying to accelerate after slowing below 3rd gear. Once the transmission fully engages it does so with force and jolts the car forward. This has happened on inclines, declines and flat roads while in city street conditions. It has not been taken to the dealer due to research has revealed Ford has no real fix for the issue and will only re-flash the transmission programing in an attempt to remedy a mechanical problem. I started encountering this problem at about 10,000 miles and I am the first owner.

- Tucson, AZ, USA

problem #71

Nov 122018

Focus

  • 35,000 miles
The contact owns a 2016 Ford Focus. While driving 50 mph, the vehicle accelerated on its own after the contact's foot was removed from the accelerator pedal. Also, the vehicle rolled backwards and the transmission slipped and shuddered when switching gears. There were no warning indicators illuminated. The vehicle was not towed. The vehicle was taken to blonnell Ford (353 cambridge St, winchester, MA 01890) where the transmission was serviced; however, the other failures were not repaired. The manufacturer was not made aware of the issue. The failure mileage was 35,000. The VIN was unknown. Consumer is asking to cancel request.

- Lexington, MA, USA

problem #70

Nov 202018

Focus

  • miles
Has happened multiple times! vehicle shakes and shudders when accelerating on city streets. Vehicle shudders and then shifts hard (automatic transmission) sometimes while on flat roads, sometimes going up hills. Only happens while accelerating. Drove off the lot with vehicle at less than 100miles, under 30,000 now over 2 years later.

- Bourbon, MO, USA

problem #69

Mar 012018

Focus

  • 25,000 miles
Powershift transmission stutters and slips when starting from a stop and when shifting up to 3rd gear. Very unsafe when making turns in heavy traffic. Been doing this for months, just got around to complaining here. Have not taken to dealer because I am now aware of a widespread problem.

- Newport, MI, USA

problem #68

Oct 252018

Focus

  • 32,020 miles
Driving to work all instrument lights came on, RPM and speedometer dropped to 0, milage turned to -----, followed by message steering assist failure, followed by transmission failure service now message, I pulled over to the side of the road. Turned off the engine to see if messages would clear. Would not restart, not in park message came on. I disconnected the battery to try to reset the car, car started and allowed me to shift into park, but would not shift into drive. I turned off the car and disconnected the battery a second time. Started the car put it into drive the car moved all instrument lights except the engine light went off. Drove the car to the dealer. The dealer found the following codes U1013:00:68 & U0101:00:68 replaced the tcm all codes were cleared. They road tested it to verify it was fine. A week later this all happened again, except I was stopped. I turned off the car, it would not start a new message ignition failure came on. I had to have the car towed to the dealer where it has been for 2 days. No update as to what is wrong.

- Tuscola, IL, USA

problem #67

Jul 072016

Focus

  • miles
The car loses too much power all the time on a highway or regular street turning or after a green light it has to push to much gas and feel almost stopped

- Coral Springs, FL, USA

problem #66

Sep 032018

Focus

  • 51,000 miles
The contact owns a 2016 Ford Focus. While driving approximately 65 mph and attempting to slow down, the rpms decreased and the engine shut off. In addition, the check engine indicator illuminated. The contact also stated that the vehicle would shut off while attempting to accelerate from a stop. The failures recurred several times. The contact called coughlin Ford of pataskala at 740-967-2085 (located at 9800 worthington rd, pataskala, oh 43062) and a diagnostic test was recommended, but not performed. The manufacturer was made aware of the failures and advised the contact that the vehicle was safe to drive if the check engine indicator was blinking. The contact was also informed that someone would call back. The contact was not called back and he stated that the check engine indicator did not blink. The vehicle was not repaired. The failure mileage was approximately 51,000. VIN tool confirms parts not available.

- Johnstown, OH, USA

problem #65

Nov 022018

Focus

  • 16,000 miles
The transmission slips and shudders when starting from a complete stop and accelerating after slowing down on a city street.

- Sanborn, NY, USA

problem #64

Oct 252018

Focus

  • 55,066 miles
Vehicle fuel gauge is off by 50 miles + - 10 miles. Vehicle stalls after filling fuel take to full level. Engine check light stays on solid after the first time the vehicle ran out of gas. Transmission is loud and grinds when making turns and has a jerking motion when increasing and decreasing speed.

- Petaluma, CA, USA

problem #63

Apr 302018

Focus

  • 13,000 miles
The contact owns a 2016 Ford Focus. The contact stated that when she stops and then re-accelerates her vehicle, the clutch loses power. When driving at 60 mph the vehicle lost power and dropped to 40 mph but regained power in about 40 seconds. The vehicle was taken to the dealer bedford Ford Lincoln (10050 in-37, bedford, in 47421, (812) 279-8121) where they adjusted the clutch to a 216 level of rpms. The failure recurred and the dealer stated that when the vehicle comes back for service on November 11, 2018, the would adjust the clutch to a higher RPM level. The manufacturer had not been contacted. The failure mileage was 13,000. The VIN was not available.

- Mitchell, IN, USA

problem #62

Oct 162018

Focus

  • 20,000 miles
Ford Focus 2016 is transmission is still experiencing problems as previous Ford models in category, including engine slips, shuddering, stalling and not changing gears properly, create hazards, im constantly battling to drive this vehicle, and it doesn't even have more than 20,000 miles on it, I have almost been in a numerous amount of recks on the highway, or even leaving my house because of this car, I constantly fear for my safety within this vehicle, and I know its a matter of time before something happens, im stuck in this vehicle and nobody has the answers. Today for example I was leaving my house I stoped at a stop sign to take a left it was morning traffic, I take a turn in an appropriate manner, but the rpms jump to 4 almost 5, and the car starts to violently shake and it stalls briefly in the middle of both lanes and makes a shuddering noise as I accelerate more to get out of the way, it shakes more and jumps forward in a jerking motion, I was almost hit by a car!! this car has a clean record, no recks or anything and properly taken care of!

- Birmingham, AL, USA

problem #61

Oct 042018

Focus

  • 29,300 miles
My 2016 Ford Focus & its "powershift" transmission shudders when accelerating. On Thursday Oct. 4, 2018 while driving on the freeway the car shuttered then stalled as I was attempting to accelerate. I purchased the car at the end of January 2018, brand new and have put 29,537 miles on it. I am being told that the clutch system will need to be replaced and it is currently in the shop. I previously owned the 2012 Ford Focus which had a similar issue and had to have the chip associated with this transmission replaced numerous times. While the sales staff told me this issue was resolved and the newer transmissions do not have the same problem, I have been told by the service department that the issue with the 2012 Ford Focus transmission was never resolved and this is the same issue. I consider this incredibly unsafe as my 2012 broke down numerous times in traffic and on freeways, leaving me stranded until it decided to "reengage" and allow the car to go in a forward motion. Thankfully I was able to get to the shoulder each time and wait for the transmission to reengage so I could get it to the dealership for diagnostics. If the 2016 transmission has the same issue, I am concerned that eventually it to will leave me or some other driver on the side of the road or worse stall while at a high rate of speed causing an accident.

- Marysville, CA, USA

problem #60

Sep 262018

Focus

  • 60,620 miles
Car overheated driving down interstate. Car has been taken to Ford dealership. Dealership found no coolant leaks, but determined coolant is being burned/absorbed by turbo portion of 1.0 L ecoboost engine. Motor head has cracked. Vehicle is 620 miles out of power train warranty so is not covered. Same issue is currently in recall for other Ford turbo engine models.

- Liverpool, NY, USA

problem #59

Oct 012018

Focus

  • 90,000 miles
The contact owns a 2016 Ford Focus. While driving 65 mph, the vehicle stalled without warning. The contact stated that the vehicle failed to shift into drive or reverse. Also, the transmission warning indicator illuminated followed by the service transmission soon warning indicator. The vehicle was towed to the contact's residence. Kearny pearson Ford (located at 7303 clairemont mesa blvd, san diego, ca 92111, (858) 560-5544), was contacted and stated that the failure may be due to the transmission control module, and that the vehicle needed to be diagnosed to confirm the failure. The contact was unable to have the vehicle towed to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

- San Diego, CA, USA

problem #58

Sep 072017

Focus

  • 37,282 miles
Poor performance of auto transmission on 2016 Ford Focus titanium involves hesitation when accelerating, "chattering" when accelerating, "sliding" into gear when shifting, slipping when shifting. Clutch replaced once. Going in again with same symptoms.

- Janesville, WI, USA

problem #57

Sep 042018

Focus

  • 55,000 miles
I bought 2016 Ford Focus, total 55,000 miles on it now 2018 and nothing but trouble in the first 6 months and there after, always in the garage for drive train 2 years now, straps on roof fell off twice, trunk out of line, new tires bought at 26,000 miles. Wire harness totally shut down car in 2017 while doing 65 on the highway, could not steer the car or stop it, brakes went to the floor car total shut down and this year 2018 the steering froze up at 55,000 miles, could not steer the car, , car runs like crap has power then no power, don't dare to pull out in traffic unless I have a long free space to get in, cause it hesitates, back up camera wont shut off till I have gone 100 feet forward, 2018 phone system keeps failing, new brakes, twice I almost got killed, cause I could not stop or steer the car on the highway I am so done with Ford and this car.. performance is the worst I have ever seen in a car, , I could go to the garage every week cause the performance is so bad, done done done, if I had gotten killed in this car the two worst times it failed, my family would have sued Ford and as far as I am concerned they should have taken the car back, would have been alot less head aches than a death law suit

- Webster, MA, USA

problem #56

Dec 102016

Focus

  • 9 miles
Transmission has skipped since I drove out of the lot. Now it's slipping so bad my days it needs a new transmission put in. This causes delay when accelerating and that pause in heavy traffic is very dangerous. I have 100,000 mile warranty but the dealership is giving me the run around.

- Prattville, AL, USA

problem #55

Jun 032017

Focus

  • 15 miles
My car shudders and jerks while taking off or at low speeds, I have put it in the shop several times with Ford. They replaced the clutch the first time and every time since tells me there is nothing wrong, this is just the way the transmission for these models performs. They offered to trade in my vehicle but was only offering below kbb value due to the issues with shuddering and jerking.

- Wills Point, TX, USA

problem #54

Aug 212018

Focus

  • 70,000 miles
My vehicle started shaking during acceleration jump during deceleration. Check engine light came on and also transmission failed warning. Vehicle stopped changing into final gear and prolonged other shifting so to 3500rnpir more.these actions occurred on regular streets and highway as well.

- Goldsboro, NC, USA

problem #53

Aug 232018

Focus

  • 45,000 miles
When I am in park my driver side floor is shaking and when I'm at a stop light and begin to go my car jerks going from 1 to 2 and it also jerks when I try to pick up speed on the highway.

- Katy, TX, USA

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