10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
44,801 miles

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« Read the previous 20 complaints

problem #64

Oct 252018

Focus

  • 55,066 miles
Vehicle fuel gauge is off by 50 miles + - 10 miles. Vehicle stalls after filling fuel take to full level. Engine check light stays on solid after the first time the vehicle ran out of gas. Transmission is loud and grinds when making turns and has a jerking motion when increasing and decreasing speed.

- Petaluma, CA, USA

problem #63

Apr 302018

Focus

  • 13,000 miles
The contact owns a 2016 Ford Focus. The contact stated that when she stops and then re-accelerates her vehicle, the clutch loses power. When driving at 60 mph the vehicle lost power and dropped to 40 mph but regained power in about 40 seconds. The vehicle was taken to the dealer bedford Ford Lincoln (10050 in-37, bedford, in 47421, (812) 279-8121) where they adjusted the clutch to a 216 level of rpms. The failure recurred and the dealer stated that when the vehicle comes back for service on November 11, 2018, the would adjust the clutch to a higher RPM level. The manufacturer had not been contacted. The failure mileage was 13,000. The VIN was not available.

- Mitchell, IN, USA

problem #62

Oct 162018

Focus

  • 20,000 miles
Ford Focus 2016 is transmission is still experiencing problems as previous Ford models in category, including engine slips, shuddering, stalling and not changing gears properly, create hazards, im constantly battling to drive this vehicle, and it doesn't even have more than 20,000 miles on it, I have almost been in a numerous amount of recks on the highway, or even leaving my house because of this car, I constantly fear for my safety within this vehicle, and I know its a matter of time before something happens, im stuck in this vehicle and nobody has the answers. Today for example I was leaving my house I stoped at a stop sign to take a left it was morning traffic, I take a turn in an appropriate manner, but the rpms jump to 4 almost 5, and the car starts to violently shake and it stalls briefly in the middle of both lanes and makes a shuddering noise as I accelerate more to get out of the way, it shakes more and jumps forward in a jerking motion, I was almost hit by a car!! this car has a clean record, no recks or anything and properly taken care of!

- Birmingham, AL, USA

problem #61

Oct 042018

Focus

  • 29,300 miles
My 2016 Ford Focus & its "powershift" transmission shudders when accelerating. On Thursday Oct. 4, 2018 while driving on the freeway the car shuttered then stalled as I was attempting to accelerate. I purchased the car at the end of January 2018, brand new and have put 29,537 miles on it. I am being told that the clutch system will need to be replaced and it is currently in the shop. I previously owned the 2012 Ford Focus which had a similar issue and had to have the chip associated with this transmission replaced numerous times. While the sales staff told me this issue was resolved and the newer transmissions do not have the same problem, I have been told by the service department that the issue with the 2012 Ford Focus transmission was never resolved and this is the same issue. I consider this incredibly unsafe as my 2012 broke down numerous times in traffic and on freeways, leaving me stranded until it decided to "reengage" and allow the car to go in a forward motion. Thankfully I was able to get to the shoulder each time and wait for the transmission to reengage so I could get it to the dealership for diagnostics. If the 2016 transmission has the same issue, I am concerned that eventually it to will leave me or some other driver on the side of the road or worse stall while at a high rate of speed causing an accident.

- Marysville, CA, USA

problem #60

Sep 262018

Focus

  • 60,620 miles
Car overheated driving down interstate. Car has been taken to Ford dealership. Dealership found no coolant leaks, but determined coolant is being burned/absorbed by turbo portion of 1.0 L ecoboost engine. Motor head has cracked. Vehicle is 620 miles out of power train warranty so is not covered. Same issue is currently in recall for other Ford turbo engine models.

- Liverpool, NY, USA

problem #59

Oct 012018

Focus

  • 90,000 miles
The contact owns a 2016 Ford Focus. While driving 65 mph, the vehicle stalled without warning. The contact stated that the vehicle failed to shift into drive or reverse. Also, the transmission warning indicator illuminated followed by the service transmission soon warning indicator. The vehicle was towed to the contact's residence. Kearny pearson Ford (located at 7303 clairemont mesa blvd, san diego, ca 92111, (858) 560-5544), was contacted and stated that the failure may be due to the transmission control module, and that the vehicle needed to be diagnosed to confirm the failure. The contact was unable to have the vehicle towed to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

- San Diego, CA, USA

problem #58

Sep 072017

Focus

  • 37,282 miles
Poor performance of auto transmission on 2016 Ford Focus titanium involves hesitation when accelerating, "chattering" when accelerating, "sliding" into gear when shifting, slipping when shifting. Clutch replaced once. Going in again with same symptoms.

- Janesville, WI, USA

problem #57

Sep 042018

Focus

  • 55,000 miles
I bought 2016 Ford Focus, total 55,000 miles on it now 2018 and nothing but trouble in the first 6 months and there after, always in the garage for drive train 2 years now, straps on roof fell off twice, trunk out of line, new tires bought at 26,000 miles. Wire harness totally shut down car in 2017 while doing 65 on the highway, could not steer the car or stop it, brakes went to the floor car total shut down and this year 2018 the steering froze up at 55,000 miles, could not steer the car, , car runs like crap has power then no power, don't dare to pull out in traffic unless I have a long free space to get in, cause it hesitates, back up camera wont shut off till I have gone 100 feet forward, 2018 phone system keeps failing, new brakes, twice I almost got killed, cause I could not stop or steer the car on the highway I am so done with Ford and this car.. performance is the worst I have ever seen in a car, , I could go to the garage every week cause the performance is so bad, done done done, if I had gotten killed in this car the two worst times it failed, my family would have sued Ford and as far as I am concerned they should have taken the car back, would have been alot less head aches than a death law suit

- Webster, MA, USA

problem #56

Dec 102016

Focus

  • 9 miles
Transmission has skipped since I drove out of the lot. Now it's slipping so bad my days it needs a new transmission put in. This causes delay when accelerating and that pause in heavy traffic is very dangerous. I have 100,000 mile warranty but the dealership is giving me the run around.

- Prattville, AL, USA

problem #55

Jun 032017

Focus

  • 15 miles
My car shudders and jerks while taking off or at low speeds, I have put it in the shop several times with Ford. They replaced the clutch the first time and every time since tells me there is nothing wrong, this is just the way the transmission for these models performs. They offered to trade in my vehicle but was only offering below kbb value due to the issues with shuddering and jerking.

- Wills Point, TX, USA

problem #54

Aug 212018

Focus

  • 70,000 miles
My vehicle started shaking during acceleration jump during deceleration. Check engine light came on and also transmission failed warning. Vehicle stopped changing into final gear and prolonged other shifting so to 3500rnpir more.these actions occurred on regular streets and highway as well.

- Goldsboro, NC, USA

problem #53

Aug 232018

Focus

  • 45,000 miles
When I am in park my driver side floor is shaking and when I'm at a stop light and begin to go my car jerks going from 1 to 2 and it also jerks when I try to pick up speed on the highway.

- Katy, TX, USA

problem #52

Aug 212018

Focus

  • 4,300 miles
When accelerating from a stop, the transmission does not engage right away, but appears to slip, and it makes a noise which I would describe as a grinding noise, and it shudders slightly. It also sounds like the teeth in the transmission gears are not engaging smoothly, thus resulting in the noise referred to. The noise and shudder does not occur in every instance when accelerating from a stop, but it does it often. I took the Focus in to a dealer in my area in November 2017 and the determination was that there were no software updates available and that "no concern was found at this time." I disagreed with that finding, but I had no choice but to continue to drive the vehicle. The problem has been ongoing, and I tried to make an appointment at the dealer in January 2018 to have them look at the vehicle again, but they told me their transmission guy was out for two weeks. My wife is the primary driver of the vehicle, so I am not always aware of what is happening with it, but she told me today that the car was making a grinding noise again, so she and I took it for a short drive and I discovered that it is once again the transmission not engaging properly and shuddering with the grinding, scraping sound. I will be taking it again to the dealer at his next earliest appointment time, which is not until Sept. 4. the problem referred to happens on city streets and highways when the vehicle is stationary, and one begins to accelerate.

- Trenton, MI, USA

problem #51

May 102018

Focus

  • 30,000 miles
Transmission slipping and rattling when shifting between lower gears

- Amelia, OH, USA

problem #50

Aug 202018

Focus

  • 16,800 miles
The contact owns a 2016 Ford Focus. While accelerating from a stop light, the engine revved, but the vehicle failed to move. The contact was able to drive at a low speed while the vehicle shook while accelerating. There were no warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure and stated that the failure was covered under the vehicle's warranty. The failure mileage was 16,800.

- Manassas, VA, USA

problem #49

Jul 012017

Focus

  • miles
There is a huge issue with the transmission on this cars. The transmission shutters, jugs, vibrate really bad and grinds to the point is frustrating and a lot of people are going thru this. Ford says there is nothing to do about it. I would like to have a good working transmission on my car. This car is only 18 miles and I dont even use it that much as every time gets worst. This happens right after you start driving the car. You need to drive slow so that you dont feel this issue. I really hate my car for that reason. Is really good in gas but that is it! https://www.carcomplaints.com/Ford/Focus/2016/recalls/ also info here https://californialemonlawgroup.com/2017-Ford-Focus-new-look-same-problematic-transmission/ I am possitive I am not the only one and this should be investigated. I wish sometimes I could just retur or get another car.

- Charlotte, NC, USA

problem #48

May 292018

Focus

  • 40,000 miles
Transmission recall and buyback.transmission problems, took to redwood Ford for repairs. Transmission recalled and qualified for buy back after we moved. Case worker sent paperwork and check to sanderson Ford in healdsburg. Sanderson refused to process buyback. Transmission still acting up. Caseworker sent paperwork to redwood Ford in ukiah. 3 weeks later redwood Ford says they have paperwork but no check. Caseworker said she had check sent 3 weeks ago. Messages left with caseworker and other complaint departments in Ford corporation with no response. Transmission worse. Car will not always accelerate when pedal pushed down. Been working with Ford caseworker for many months!

- Roseville, CA, USA

problem #47

Mar 212018

Focus

  • 640,000 miles
The transmission slips or stops sudden when driving and is not smooth when stopping. Its hard to control the brake too. Makes noise.

- Portland, OR, USA

problem #46

Mar 122018

Focus

  • 12,425 miles
The contact owns a 2016 Ford Focus. While driving 12 mph, the vehicle shuttered and the engine shut off completely. In addition, the transmission warning indicator illuminated and the transmission responded abnormally when the gears were shifted. The contact placed the gear in neutral and pushed the vehicle to the left emergency lane close to the barrier wall. The vehicle was not towed. The vehicle was eventually able to be driven to chapman Ford scottsdale (3950 N 89th St, scottsdale, AZ 85251, (480) 420-1460) where it was diagnosed that the transmission failed and needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 12,425.

- Phoenix, AZ, USA

problem #45

Apr 072018

Focus

  • miles
On my 2016 Ford Focus sedan automatic, I am experiencing shuddering shifting from a complete stop. I counted the shifting points when I accelerate the car. The car shudders from 1st to 2nd gear. I have tried to let the car shift on its own instead of forcing it to shift but the car will not shift.

- Rockwall, TX, USA

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