10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
34,590 miles

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« Read the previous 20 complaints

problem #24

Feb 012018

Focus 4-cyl

  • 22,000 miles
The contact owns a 2016 Ford Focus. The contact stated that while driving at unknown speeds, the vehicle was shuttering and stalled. There were no warning lights illuminated.the contact called the local dealer bill pierre Ford (11525 lake city way ne, seattle, wa 98125, (866) 657-0775) where a voice mail message was left but they failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 22,000.

- Kent, WA, USA

problem #23

Oct 252018

Focus

  • 55,066 miles
Vehicle fuel gauge is off by 50 miles + - 10 miles. Vehicle stalls after filling fuel take to full level. Engine check light stays on solid after the first time the vehicle ran out of gas. Transmission is loud and grinds when making turns and has a jerking motion when increasing and decreasing speed.

- Petaluma, CA, USA

problem #22

Oct 112018

Focus

  • 27,000 miles
On October 11, 2018 the same day as hurricane michel, my 2016 Ford Focus St was involved in a single car accident where the vehicle cut off while in motion and lost complete control by itself, causing the car to flip on its side and be completely totaled. The cause of the crash was unknown at the time, but on October 25, 2018 Ford puts out a recall for the exact model Ford Focus because of an issue causing the car to randomly stall. They are telling owners to keep their fuel tank above half full to avoid this problem and I know at the time my fuel tank was not above half and the indicator lights were on. I believe the cause of this crash was from the recall that Ford put out only a few days after the accident totaling my 2016 Ford Focus St.

- Durham, NC, USA

problem #21

Oct 272018

Focus

  • 61,000 miles
On 10/27/2018 approximately 1330 after making a right turn onto 29 in warrenton headed towards culpeper going about 45mph the car sputtered and stalled. Took 3 times to get the vehicle restarted. Then did it again after making a left onto 17 in bealeton. The vehicle would get up to about 20 mph and just stall in traffic. This is becoming a major safety issue especially having my 12 year old in the vehicle with me.

- Bealeton, VA, USA

problem #20

Oct 172018

Focus

  • 60,900 miles
Approximately at 30000 miles while still under warranty I brought the vehicle to sheehy of warrenton because while on rte 28 in sterling va the vehicle was intermittently jerking sputtering and stalling. Dealer stated they couldn't find any issues because no code was present. On 10/18/18 I brought the car in again because the car stalled multiple times while in motion. They stated that code says low fuel pressure sensor and they would have to replace that first to see. I noticed today there are recalls for the exact issue I'm having but recalls are only on the 2.0 model mine is the 1.0.

- Bealeton, VA, USA

problem #19

Aug 242018

Focus

  • 67,995 miles
The contact owns a 2016 Ford Focus. While driving 40 mph, the vehicle lost power and the "service engine fault now" message was displayed. The vehicle was towed to century Ford of mount airy (302 century dr, mt airy, md 21771, (833) 214-7277) where it was diagnosed that the turbo bypass valve needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the vacuum pump needed to be repaired. The manufacturer was contacted and did not assist. The failure mileage was 67,995.

- Westminster, MD, USA

problem #18

Feb 062018

Focus 4-cyl

  • Automatic transmission
  • 25,000 miles
The contact owns a 2016 Ford Focus. The contact called on behalf of the driver. When the driver accelerated from a stop sign, the vehicle shook and made an abnormal noise. In addition, while driving various speeds on the freeway, the vehicle hesitated when changing lanes. There were no warning indicators illuminated. The vehicle was taken to town East Ford (18411 lyndon B johnson fwy, mesquite, tx 75150, (972) 584-9140), but was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 25,000. Consumer stated 9-23-18 on this ate, we were driving down the highway and the trunk lid opened by itself. The light on the dash board said "trunk lid open." This happened twice on this day. Nothing was touched by us in any way. We are afraid that something will fly out of the truck and cause an accident or a death. Vehicle purchase date should be on or before incident date. Updated 10/17/18

- Mesquite, TX, USA

problem #17

Dec 102017

Focus

  • 20,994 miles
The contact owns a 2016 Ford Focus. While driving 35 mph, the engine stalled and the check engine warning indicator illuminated after the vehicle was restarted. The vehicle was taken to sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746, (301) 298-0793) where an appointment was scheduled for diagnostic testing and repairs. The manufacturer was informed of the failure. The failure mileage was 20,994. The VIN was not available.

- Northeast, DC, USA

problem #16

Jun 212018

Focus

  • 55,000 miles
When I cut off the car and hen got back in everything was dead nothing would come on would not even come out of park it would no do anythimg

- Gaylesville, AL, USA

problem #15

Mar 122018

Focus

  • 12,425 miles
The contact owns a 2016 Ford Focus. While driving 12 mph, the vehicle shuttered and the engine shut off completely. In addition, the transmission warning indicator illuminated and the transmission responded abnormally when the gears were shifted. The contact placed the gear in neutral and pushed the vehicle to the left emergency lane close to the barrier wall. The vehicle was not towed. The vehicle was eventually able to be driven to chapman Ford scottsdale (3950 N 89th St, scottsdale, AZ 85251, (480) 420-1460) where it was diagnosed that the transmission failed and needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 12,425.

- Phoenix, AZ, USA

problem #14

Oct 122017

Focus

  • 17,000 miles
Sometime while accelerating the car will randomly go from 2K RPM to over 6K RPM but you cant here the engine and it loses power and starts to jerk violently. Once you release gas and the RPM's go back down to 2K then you can try to accelerate again. I thought this issue was just because it was cold the 1st time it happened but now it is happening more frequently. I've only had this car for little under a year and it has less then 20K miles on it.

- Madison, VA, USA

problem #13

Feb 232018

Focus

  • 40,000 miles
Transmission failure loss of complete power jerking shaking complete shutdown of power while driving on freeway. Dangerous

- San Jacinto, CA, USA

problem #12

Jan 082018

Focus

  • 49,556 miles
The transmission doesn't allow for speed that is needed on an interstate. It's sluggish, slow, doesn't respond when given gas.

- Anderson, SC, USA

problem #11

Jan 122018

Focus

  • 32,000 miles
The vehicle turned off as we were driving down the road at 2pm on Friday 1/12. We called two different Ford dealahips to get the car serviced. Both made an appt for the following week but neither told us not to drive the car. Later that day if happened again and the brakes would not work to stop the car so another vehicle was hit and sup sequentaly totaled my vehicle.

- Covington, GA, USA

problem #10

Jul 122016

Focus

  • 12 miles
From a stop, when pressing the gas pedal the transmission starts shuddering and excessive vibration that shakes the whole car, also will not pickup speed so pulling out into traffic is dangerous, this car is dangerous to drive. My wife refuses to drive this car. 2016 Ford Focus SE with only15000 miles on it.....please help

- Strasburg, VA, USA

problem #9

Oct 072017

Focus

  • 29,890 miles
Just filled my gas tank up then as I left the gas station got about 1 mile up the road then while sitting at a stoplight I turned the ac on and idle dipped, car felt like it was going to die(which it did) then as I tried to re-start, cel came on and car would not start. About 2 more times and it fired up along with a service engine soon message... luckily for me I was a block away from future Ford Lincoln where I originally purchased the vehicle. 3 days later I got a call saying my vehicle was ready for pick up. I get there and they tell me that the reason was due to I had a aftermarket power wire routed over engine assembly causing electrical interference. So they disconnected what I payed a local professional audio shop $140 to install 2 days after I got the car. So, long story short, I get in the vehicle only to see that my fill up @ the gas station was gone... they used [xxx] near 3/4 of my tank of gas put over 100 miles on my car and I get 2 blocks away from the dealer and at the same light..... **** happens again!!!! took it right back to the dealer. Just got my car back after 13 days in the shop and I couldn't be more pissed! 4th time I have gone to pick it up after hearing that they fixed the problem only to get in the car, drive it, and have it happen yet another time! they even tried to tell me it was my right front axle causing the problem this time around. ( I just had the left front axle replaced 2 months back at another dealer) throwing grease on a crank sensor causing my cel with dtc "P0106, P0236, P0340, P0344, P0365, P051B, P0532, P06A7, P08A9, P08B9"...bla bla bla... they don't know what the problem is but they keep wanting to tell me they found the problem! what a waist of both our time. Now the car is in my driveway, wont start, throwing about 8 to 12 codes and im waiting to hear from Ford customer care. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Livermore, CA, USA

problem #8

Aug 012016

Focus

  • 1,500 miles
The contact owns a 2016 Ford Focus. While idling, the vehicle shook, a knocking noise was present coming from the engine, and oil from the engine was present under the hood. In addition, while driving various speeds, the transmission would slip into the next gear and a grinding type noise was heard coming from the differential. After starting the vehicle, the transmission would erroneously switch into the neutral position, causing the vehicle to roll away. The cause of the failures was not diagnosed or repaired. The manufacturer and local dealer (galpin Ford in van ayes, ca) were both notified of the failures. The failure mileage was 1,500.

- Glendale, CA, USA

problem #7

Sep 152017

Focus

  • 11,000 miles
Our Ford Focus stalled and could not restart. The car was able to start up with no problem, run for a few minutes but stalled when driving. The battery light came on and the engine would not turn over when attempting to restart the car. Car had been driven the day before for well over an hour without issue. No error code is returned to the technician when runs a diagnostic on the vehicle.

- Pittsburgh, PA, USA

problem #6

Apr 192017

Focus

  • 4,800 miles
After purchasing this car on 3/7/2017 with 1,909 miles on it. I noticed extensive body damage the next morning which was unbeknownst to me since I purchased it in the evening time. I notified my dealer only to find out that were aware of the pre existing damages! I was then instructed to bring it in for repairs and was even charged for the cost of the rental coverage! my vehicle began giving me transmission problems on 4/19/2017, it hesitates to accelerate while in motion and when it finally gets to the speed I desire it jerks at take off. Also, when I start the engine it makes a loud popping sound from the exhaust pipes, I took it in for service on 4/24/17 and once it was released to me it was making the same noises the very next morning. A service advisor from the dealership explained to me that my vehicle had transmission issues.

- Humble, TX, USA

problem #5

Feb 242017

Focus 3-cyl

  • 14,000 miles
The contact owns a 2016 Ford Focus. The contact stated that the vehicle experienced a complete loss of power and would not accelerate when the accelerator pedal was depressed. Also, the overheating warning indicator illuminated and the vehicle entered into "limp home" mode, which allowed the use of the vehicle but not over 5 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle experienced multiple engine failures and the engine would need to be replaced. The vehicle was repaired, but the transmission warning indicator illuminated and the vehicle still experienced hesitation. The manufacturer was not notified of the failures. The failure mileage was 14,000. Updated 08/29/17

- Jersey City, NJ, USA

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