10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
34,590 miles

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« Read the previous 20 complaints

problem #4

Apr 072017

Focus

  • 23,410 miles
Bought new on 12/25/2015. Started hesitating starting off, skipping like spinning tires.got worse and like going over strips in the road. Akin replaced the computer and the clutch 9/2016. Did fine then started again. Had it checked and could not make it duplicate the problem (01/2017). Just this week (04/06/2017 it started doing it again, and quickly increased happening. 04/07/2017 was so bad it would not change from 1st to 2nd gear and now has a scratching/rattling noise. Called dealer and service dept. Says to call in the morning and set appt. To bring in. Had husband riding this time and it is the transmission. Also has a slight drop or hesitation while driving as it seems to be dropping back in power and then picks back up. Very dangerous and scary. This happens starting off from a stop, turning from stop, going down the highway. I did not have the air turned on!

- Good Hope, GA, USA

problem #3

Nov 292016

Focus 4-cyl

  • 3,700 miles
Vehicle was taken in twice to the dealer to repair issue with the coolant sensor and associated wiring harness. Faulty coolant sensor/wiring harness/other causes cel to illuminate. During normal driving, vehicle will go in to 'failsafe mode' which drastically lowers power output. This happens intermittently and randomly. Vehicle must be restarted for it to function normally again. Only to go back in to 'failsafe mode' shortly after. This presents a safety issue during merging, passing, steep uphill driving, and any other instance which requires power to avoid a collision with a moving vehicle and/or stationary object. This has happened to me twice in 2 days. I was merging on to the highway. I try to match the speed of traffic but is unable to due to the 'failsafe mode' my vehicle was in. I was nearly rear ended by another vehicle. Luckily, the other vehicle was able to slow down enough not to hit me. And fortunately, there was no other vehicle behind them. My inability to merge safely in to traffic on the highway presents a huge safety risk for myself and other motorists.

- Southern Pines, NC, USA

problem #2

Apr 212016

Focus

  • 10 miles
The contact owns a 2016 Ford Focus. The contact stated that the vehicle shuttered and experienced a complete loss of power. The checking engine and service car soon warning indicators illuminated. In addition, while driving 65 mph, the vehicle experienced a loss of power for a second time. The vehicle was taken to the dealer and repaired; however, the failure recurred. The contact informed the dealer of the recurring failure and the technician stated that the vehicle performed as intended. The manufacturer was notified of the failures. The failure mileage was 10.

- Houston, TX, USA

problem #1

Jul 142016

Focus

  • 5,500 miles
My 2016 Ford Focus has 5500 miles on it and it overheated last week, Ford towed to dealer and after a few days got a call stating there was a engine problem and the engine needs to be replaced. I asked if they could just give me a new vehicle because of the low millage and I was to no by district service manager. Last Ford I buy

- Marlton, NJ, USA