Just filled my gas tank up then as I left the gas station got about 1 mile up the road then while sitting at a stoplight I turned the ac on and idle dipped, car felt like it was going to die(which it did) then as I tried to re-start, cel came on and car would not start. About 2 more times and it fired up along with a service engine soon message... luckily for me I was a block away from future Ford Lincoln where I originally purchased the vehicle. 3 days later I got a call saying my vehicle was ready for pick up. I get there and they tell me that the reason was due to I had a aftermarket power wire routed over engine assembly causing electrical interference. So they disconnected what I payed a local professional audio shop $140 to install 2 days after I got the car. So, long story short, I get in the vehicle only to see that my fill up @ the gas station was gone... they used [xxx] near 3/4 of my tank of gas put over 100 miles on my car and I get 2 blocks away from the dealer and at the same light..... **** happens again!!!! took it right back to the dealer. Just got my car back after 13 days in the shop and I couldn't be more pissed! 4th time I have gone to pick it up after hearing that they fixed the problem only to get in the car, drive it, and have it happen yet another time! they even tried to tell me it was my right front axle causing the problem this time around. ( I just had the left front axle replaced 2 months back at another dealer) throwing grease on a crank sensor causing my cel with dtc "P0106, P0236, P0340, P0344, P0365, P051B, P0532, P06A7, P08A9, P08B9"...bla bla bla... they don't know what the problem is but they keep wanting to tell me they found the problem! what a waist of both our time. Now the car is in my driveway, wont start, throwing about 8 to 12 codes and im waiting to hear from Ford customer care. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Livermore, CA, USA

The contact owns a 2016 Ford Focus. While idling, the vehicle shook, a knocking noise was present coming from the engine, and oil from the engine was present under the hood. In addition, while driving various speeds, the transmission would slip into the next gear and a grinding type noise was heard coming from the differential. After starting the vehicle, the transmission would erroneously switch into the neutral position, causing the vehicle to roll away. The cause of the failures was not diagnosed or repaired. The manufacturer and local dealer (galpin Ford in van ayes, ca) were both notified of the failures. The failure mileage was 1,500.

- Glendale, CA, USA

Our Ford Focus stalled and could not restart. The car was able to start up with no problem, run for a few minutes but stalled when driving. The battery light came on and the engine would not turn over when attempting to restart the car. Car had been driven the day before for well over an hour without issue. No error code is returned to the technician when runs a diagnostic on the vehicle.

- Pittsburgh, PA, USA

After purchasing this car on 3/7/2017 with 1,909 miles on it. I noticed extensive body damage the next morning which was unbeknownst to me since I purchased it in the evening time. I notified my dealer only to find out that were aware of the pre existing damages! I was then instructed to bring it in for repairs and was even charged for the cost of the rental coverage! my vehicle began giving me transmission problems on 4/19/2017, it hesitates to accelerate while in motion and when it finally gets to the speed I desire it jerks at take off. Also, when I start the engine it makes a loud popping sound from the exhaust pipes, I took it in for service on 4/24/17 and once it was released to me it was making the same noises the very next morning. A service advisor from the dealership explained to me that my vehicle had transmission issues.

- Humble, TX, USA

The contact owns a 2016 Ford Focus. The contact stated that the vehicle experienced a complete loss of power and would not accelerate when the accelerator pedal was depressed. Also, the overheating warning indicator illuminated and the vehicle entered into "limp home" mode, which allowed the use of the vehicle but not over 5 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle experienced multiple engine failures and the engine would need to be replaced. The vehicle was repaired, but the transmission warning indicator illuminated and the vehicle still experienced hesitation. The manufacturer was not notified of the failures. The failure mileage was 14,000. Updated 08/29/17

- Jersey City, NJ, USA

Bought new on 12/25/2015. Started hesitating starting off, skipping like spinning tires.got worse and like going over strips in the road. Akin replaced the computer and the clutch 9/2016. Did fine then started again. Had it checked and could not make it duplicate the problem (01/2017). Just this week (04/06/2017 it started doing it again, and quickly increased happening. 04/07/2017 was so bad it would not change from 1st to 2nd gear and now has a scratching/rattling noise. Called dealer and service dept. Says to call in the morning and set appt. To bring in. Had husband riding this time and it is the transmission. Also has a slight drop or hesitation while driving as it seems to be dropping back in power and then picks back up. Very dangerous and scary. This happens starting off from a stop, turning from stop, going down the highway. I did not have the air turned on!

- Good Hope, GA, USA

Vehicle was taken in twice to the dealer to repair issue with the coolant sensor and associated wiring harness. Faulty coolant sensor/wiring harness/other causes cel to illuminate. During normal driving, vehicle will go in to 'failsafe mode' which drastically lowers power output. This happens intermittently and randomly. Vehicle must be restarted for it to function normally again. Only to go back in to 'failsafe mode' shortly after. This presents a safety issue during merging, passing, steep uphill driving, and any other instance which requires power to avoid a collision with a moving vehicle and/or stationary object. This has happened to me twice in 2 days. I was merging on to the highway. I try to match the speed of traffic but is unable to due to the 'failsafe mode' my vehicle was in. I was nearly rear ended by another vehicle. Luckily, the other vehicle was able to slow down enough not to hit me. And fortunately, there was no other vehicle behind them. My inability to merge safely in to traffic on the highway presents a huge safety risk for myself and other motorists.

- Southern Pines, NC, USA

The contact owns a 2016 Ford Focus. The contact stated that the vehicle shuttered and experienced a complete loss of power. The checking engine and service car soon warning indicators illuminated. In addition, while driving 65 mph, the vehicle experienced a loss of power for a second time. The vehicle was taken to the dealer and repaired; however, the failure recurred. The contact informed the dealer of the recurring failure and the technician stated that the vehicle performed as intended. The manufacturer was notified of the failures. The failure mileage was 10.

- Houston, TX, USA

My 2016 Ford Focus has 5500 miles on it and it overheated last week, Ford towed to dealer and after a few days got a call stating there was a engine problem and the engine needs to be replaced. I asked if they could just give me a new vehicle because of the low millage and I was to no by district service manager. Last Ford I buy

- Marlton, NJ, USA