10.0
really awful- Crashes / Fires:
- 6 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 34,590 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle was taken in twice to the dealer to repair issue with the coolant sensor and associated wiring harness. Faulty coolant sensor/wiring harness/other causes cel to illuminate. During normal driving, vehicle will go in to 'failsafe mode' which drastically lowers power output. This happens intermittently and randomly. Vehicle must be restarted for it to function normally again. Only to go back in to 'failsafe mode' shortly after. This presents a safety issue during merging, passing, steep uphill driving, and any other instance which requires power to avoid a collision with a moving vehicle and/or stationary object. This has happened to me twice in 2 days. I was merging on to the highway. I try to match the speed of traffic but is unable to due to the 'failsafe mode' my vehicle was in. I was nearly rear ended by another vehicle. Luckily, the other vehicle was able to slow down enough not to hit me. And fortunately, there was no other vehicle behind them. My inability to merge safely in to traffic on the highway presents a huge safety risk for myself and other motorists.
- Southern Pines, NC, USA
The contact owns a 2016 Ford Focus. The contact stated that the vehicle shuttered and experienced a complete loss of power. The checking engine and service car soon warning indicators illuminated. In addition, while driving 65 mph, the vehicle experienced a loss of power for a second time. The vehicle was taken to the dealer and repaired; however, the failure recurred. The contact informed the dealer of the recurring failure and the technician stated that the vehicle performed as intended. The manufacturer was notified of the failures. The failure mileage was 10.
- Houston, TX, USA
My 2016 Ford Focus has 5500 miles on it and it overheated last week, Ford towed to dealer and after a few days got a call stating there was a engine problem and the engine needs to be replaced. I asked if they could just give me a new vehicle because of the low millage and I was to no by district service manager. Last Ford I buy
- Marlton, NJ, USA
- Good Hope, GA, USA