10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
35,698 miles

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« Read the previous 20 complaints

problem #3

Jun 082016

Focus

  • miles
"takata recall" when I take off my car jerks and almost jumps like. It acts like its double shifting or having a hard time shifting. I had Ford look at it and they said they couldnt help me until it gets worse. I will be really upset if something goes after my warranty is gone. A brand new car shouldnt drive like this.they told me its the clutching system that causes it to do this. That is what they told me at Ford, but eont replace until it gets worse.

- Brunswick, ME, USA

problem #2

Apr 012017

Focus

  • 6,400 miles
Car was driving fine in motion on a city street. All of a sudden it wouldn't accelerate properly. Accelerator was push to the floor, RPM's went up to 6,000, car was jerky. At 6,000 RPM the car wouldn't go faster than 40 miles per hour. Speed limit was 50. There was no warning and no dash indicator lights came on. This has happened 2 times on this vehicle, once in October 2016 and once on April 1, 2017. After the first incident, I had the car towed to a dealer. They stated it was a computer problem and reprogramed my car. In between the two incidents, I received a letter from Ford Motor Company dated February 2017. They acknowledged that the car "may exhibit symptoms of intermittent loss of transmission engagement while driving, no-start, or lack of power, usually accompanied by an illuminated service engine soon on the instrument cluster." The letter authorizes replacement of the transmission control module, but it is the opinion of the dealer and Ford Motor Co. That they have to see the problem in action for them to replace it. I believe this is a serious and dangerous problem and has a high probability of causing an accident. Car is currently at the dealer. I am not confident that they will fix the problem.

- Santa Ana, CA, USA

problem #1

Feb 182016

Focus

  • 3,000 miles
While driving on highway 95 approximately 65 miles per hour southbound I heard a loud explosion, I did not feel any impact on the automobile but began to hear rattling on the top of the roof. When I pulled over, I saw that sunroof had shattered and exploded. The sunroof cover on the inside of the vehicle was closed and had not been opened. No object hit the sunroof, it just exploded. I have pictures. No other damage to the vehicle anywhere.

- Wilmington, DE, USA