10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 35,698 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Car was driving fine in motion on a city street. All of a sudden it wouldn't accelerate properly. Accelerator was push to the floor, RPM's went up to 6,000, car was jerky. At 6,000 RPM the car wouldn't go faster than 40 miles per hour. Speed limit was 50. There was no warning and no dash indicator lights came on. This has happened 2 times on this vehicle, once in October 2016 and once on April 1, 2017. After the first incident, I had the car towed to a dealer. They stated it was a computer problem and reprogramed my car. In between the two incidents, I received a letter from Ford Motor Company dated February 2017. They acknowledged that the car "may exhibit symptoms of intermittent loss of transmission engagement while driving, no-start, or lack of power, usually accompanied by an illuminated service engine soon on the instrument cluster." The letter authorizes replacement of the transmission control module, but it is the opinion of the dealer and Ford Motor Co. That they have to see the problem in action for them to replace it. I believe this is a serious and dangerous problem and has a high probability of causing an accident. Car is currently at the dealer. I am not confident that they will fix the problem.
- Santa Ana, CA, USA
While driving on highway 95 approximately 65 miles per hour southbound I heard a loud explosion, I did not feel any impact on the automobile but began to hear rattling on the top of the roof. When I pulled over, I saw that sunroof had shattered and exploded. The sunroof cover on the inside of the vehicle was closed and had not been opened. No object hit the sunroof, it just exploded. I have pictures. No other damage to the vehicle anywhere.
- Wilmington, DE, USA
- Brunswick, ME, USA