The rear view camera does not work most of the time. Hasn't for years. Seems Ford can't make a rear view camera that works, since I see Ford recalling all manner of other vehicles for their rear view camera. They need to do it for the Focus as well.

- Nokesville, VA, USA

The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.

- Tallahassee, FL, USA

Was at a red light and the clutch wouldn-??t work. I had to pull the clutch up with my foot. I was so afraid someone was going to hit me. Then when you drive the car sometimes the clutch sticks and you can-??t put into gear. I looked on the internet to see if other people were having the same problem. There were so many people who had the problem. I called Ford Dealer up to see if a recall. The mechanic said no they haven-??t had the problem. I told him to look it up cause there was all kinds of people with the problem. I called Ford up to do a complaint. At that time was told no recalls to have anything fixed on the car. I took it to my mechanic and it was what the internet people had said the problem is. plastic actuator arm to the back of the pedal is made of PLASTIC and is breaking clean off!! My car is in the shop getting fixed. I can send the bill when I pick my vehicle up. Was told anywhere from 850 to 1000.

- Sevierville, TN, USA

I-??m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn-??t shift gears properly it jerks hard it won-??t go into higher gears it will start reversing out of no were that-??s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn-??t involved in the lawsuit against ford about this certain situation then it wouldn-??t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.

- Albuquerque, NM, USA

I am experiencing two significant issues with my 2016 Ford Focus, both of which closely match known recall problems documented for this model and year. However, my vehicle-??s VIN does not currently show an active recall, and Ford has not covered the repairs. Canister Purge Valve (Error Code P1450): The canister purge valve in my vehicle is malfunctioning, leading to rough idling, poor fuel economy, and difficulties starting the engine. This issue also triggered the check engine light. My research shows that similar problems were included in a Ford recall for the 2016 Ford Focus, where a defective purge valve could cause stalling and inaccurate fuel readings. Despite these similarities, my VIN is not covered under this recall. Transmission Control Module (TCM) Issues: My vehicle also has transmission performance problems linked to the Transmission Control Module (TCM), causing hard shifting, irregular transmission behavior, and occasional failure to engage properly. The TCM issues are well-documented among 2016 Ford Focus vehicles, some of which were included in recalls and extended warranty programs, but my vehicle is excluded from this coverage. Given that these issues directly impact the vehicle's drivability and safety, I am requesting an investigation into why vehicles with similar symptoms are not covered by these recalls. These issues pose potential safety risks, including sudden stalling and compromised transmission performance. Thank you for your attention to this matter.

- Dayton, OH, USA

Electrical power steering goes in and out and the dash displays -??steering assist fault-?? warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.

- Tucson , AZ, USA

(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Miami, FL, USA

Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.

- Springfield, MO, USA

I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.

- Atlanta, GA, USA

I was driving to work on a Monday and the transmission light came on. I took it to the dealership for a diagnostic and the service advisor said the vehicle needs a clutch replacement. The warranty 19N08 has expired since the warranty start date was back in 2015. The warranty was 7 years of warranty start date or 100,000 miles. The car is 76,000 miles and I-??m stuck without a car to drive to work and no money to repair the car. Please help me and extend the warranty for this one time repair.

- Arlington, TX, USA

2016 Ford Focus Transmission Control Module Recall 14M02. I received a recall notice from Ford on my Transmission Control Module. I called Long-Lewis Ford in Muscle Shoals, Alabama in January 2024 and asked them when I could bring my car in for repair. I was told that I couldn't just bring it in, that I needed an appointment. Long-Lewis Ford called me on [XXX] and told me to bring my car in. I took it to Long-Lewis Ford on [XXX]. Long-Lewis Ford then parked my car outside in their parking lot for 54 days without doing anything to it. Long-Lewis Ford finally called me on [XXX] and told me to come and get my car. When I arrived at Long-Lewis Ford, the Long-Lewis Ford employee said "Here are your keys, but the car won't run. I tried to start my car, but the battery was dead from sitting in their parking lot for 54 days. I went to a parts store and bought a new battery. I installed the battery and my car started. On the way home I noticed that the transmission shift points were between 4,000 and 5,000 RPM's. The transmission would only go into Drive, Neutral and Park. It would not go into Reverse. It appears that Long-Lewis Ford did not follow the Recall Letter that requires the battery to be fully charged with a battery charger connected to the battery when programming the Transmission Control Module. Also, since Long-Lewis Ford stated the "car won't run" they never did a road test to see if my car was roadworthy. Long-Lewis Ford also told me that if I had transmission problems they would not fix it and I would have to pay for it, even though, Transmission Control Module failure can damage the Titanium disks in the transmission. ford has bought back or repaired thousands of these vehicles, but they have refused to repair mine. it is currently sitting in my yard and will not start. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Russellville, AL, USA

All of the lugs nut have swelled likely due to rust under the chrome caps and we can not get the lug wrench provided with the car onto any of the lugs nuts. A properly sized 19mm 4 way lug wrench would not fit either. This prevents us from being able to change a flat tire which could leave us stranded during my commute or on a vacation and left in an unsafe situation on the side.of the highway. This also prevents routine maintenance such as brake wear inspections and tire rotations from being completed. The car has not been taken to a dealer or service center since the issue was noticed but they would also have the same issue and would need to hammer a socket over the lug nut with excessive force. The car has a bad wheel bearing that needs to be replaced but can't since we can not remove the tire.

- Lusby, MD, USA

My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises

- West Haven, CT, USA

A week after purchasing a pre-owned 2016 Ford Focus SE Hatchback, the Malfunction Indicator Light came on with Primary Code P144A (EVAP Emission System Purge Vapor Line Restricted/Blocked). I paid $671.39 to have the canister purge valve replaced but subsequently learned that the part was part of NHTSA Recall 18V-735. However, because the prior owner had the recall repair completed on March 6, 2019, Ford Motor Company told me that I could not receive a refund. On September 15, 2023, NHTSA opened Investigation #RQ23006. The purpose of that investigation is to "assess the scope and remedy of Recall 18V-735." Since Ford Motor Company will not remedy the situation by refunding me, I am writing today to add myself to growing number of complaints that may have been received since the investigation was opened.

- Newark, NJ, USA

The car has issues with the transmission in changing gear. Error messages transmission over heating. The transmission over resets.

- Laredo, TX, USA

I'm having problems with transmission and clutch fracture

- Euclid, OH, USA

Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn-??t start unless I have it in neutral and doesn-??t backup. The car is extremely unsafe and stalls on the freeway in front of other cars

- Cupertino, CA, USA

2016 Ford Focus with 53,000 miles, driven less than 150 miles per week on average just getting back and forth to work and running errands. Check engine light came on on November 2, 2023. I got a P0344 code from my mechanic who is 5 minutes away from when the check engine light came on. He advised me not to drive the vehicle until he could get my car in on November 7. When I started the car to take it to the mechanic on the evening of November 6 for him to look at the next day, the oil light came on. It was a 5 minute drive from my home to the auto shop. He immediately said Oh, Oh, that's the bad oil light not the low oil light. I have routinely kept up with the recommended maintenance schedule and the car was last serviced on June 7, 2023 with no problems. I was told on the morning of November 7 after he had looked at the car that the engine was shot and the car would need a brand new engine. One of the employees at the shop is a former employee of a Ford dealership and was not at all surprised as he began running down a list of all the times that he had seen this problem. "It always happens right after the warranty expires' were his exact words. I now have to wait for a new engine, which is on back order for up to 2-3 months, which is an indication of how rampant this problem is with this Ford engine, and I will have to figure out how I'm going to get to work as we head into the winter months. One of the last things that the mechanic said to me before I signed the $5400 work order, was how lucky I was that the car didn't die on the road leaving me stranded. I can only attribute that to the short distances that I drive. Please do something for those of us that purchased this vehicle in good faith and are now being told that there is nothing that Ford can do for us because the warranty is expired.

- Spokane Valley, WA, USA

I was driving from Roseburg, OR to Sacramento, CA and about 40 minutes prior to arriving in Sacramento, my sunroof exploded. It even sounded like an explosion. The glass appeared to bow upwards and out with a large hole before ng in the middle, and judging by the small amount of glass being held up by the lower part of the sunroof internal cover thingy, it blew outwards. I can only assume it was associated with an elevation change, but I open my windows for short bursts regularly to cycle in fresh air so I don't think that's it. Differential heating between the glass and the solid object holding it perhaps" If the internal glass holding component is being cooled by the AC and the external glass is being heated by the sun/ambient air - I assume it can cause a compression force on the glass. It was a hot day in SAC, but not over 100 degrees. Perhaps a defect in the glass" Either way, major safety concern. If glass had fallen in eyes or the boom occured in traffic I could easily see a crash happening so someone.

- The Dalles, OR, USA

So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.

- Charles Town, WV, USA