The contact owns a 2017 Ford Focus. The contact stated that the transmission was malfunctioning and the vehicle shuddered and shook when accelerating from braking or stopping. Mcfarland Ford sales Inc. (151 portsmouth ave, exeter, nh 03833, (603) 772-5953) performed several road tests and could not duplicate the failure. The dealer stated that the vehicle performed under the parameters of what was acceptable to the manufacturer. The manufacturer only confirmed that there were no recalls and referred the contact to NHTSA. The dealer offered to repair the vehicle under the power train warranty, but would not extend the warranty to 80,000 miles if a recall was issued. The current warranty was for 60,000 miles. The contact expressed concern of whether she could trust the dealer. The failure mileage was 17,000.

- Exeter, NH, USA

While I'm driving on freeway or regular highway the car just dies out for no apparent reason almost got into a bad wreck because of it had to coast it off the road out of way from traffic so I wouldn't get hit it's done this more then once took it in and they reset the computer it was ok for 2 days then did the exact same thing just died while I was driving on the highway the whole car turned off so had to put in park and then start took a few times to start then finally started and left but this keeps happening definitely not good for vehicle that only has 44 thousand miles on it.

- Albuquerque, NM, USA

Transmission gears are rough, slipping, jerks a little and transmission overheats and can't drive. Looses power when driving. There is a recall for this vehicle but I was told only the cars that in a manufactured area or a group are in recall. Makes no sense because we have the exact same car that is being recalled and we weren't in that group or manufactured area so our vehicle won't be repaired. Something is seriously wrong with this whole issue. It's the same problem as the ones in group that are being recalled. Why isn't our car being recalled, it's a safety issue also... this seams very wrong. Our car is only two years old and we don't have that kind of money to fix on our own...

- Antelope, CA, USA

2017 Ford Focus titanium. Dallas, tx. Engine misses when accelerating. While driving down a 2 lane farm to market road which I drive twice a day at the least- the car started slowing down and it was as if the gas pedal wasn't working. And of course the engine light came on. Took it to get electronically diagnosed and it is a valve for the gas. I haven't received any recall notices via mail. I need this taken care of before time for the inspection in a month. How do I go about seeing if this is in fact a recall and get it fixed asap??

- Seagoville, TX, USA

I bought a brand new 2017 Ford Focus and within a year of having the vehicle it began to shutter when accelerating from a stopped position. Took it to the dealership they said there was not a big enough problem to fix. A few months later in addition to the sputtering while taking off from being stopped the transmission now shutters when I reach speeds of 50-65. I know I'm not the only one with this problem. Ford is putting out a garbage product and refusing to fix the problem.

- Jacksonville, NC, USA

Purchased 9/2018.care has been shaking likes its going to fall apart ever since then.. I have a manual transmission and car grunts when picking up speed like I have a clutch shift and makes this scratching noise when I shift from park to reverse. Or reverse to drive. Also when I barely tap the breaks its stop so suddenly the jilt forces me forward.. today 9/13/19 the transmission fault message came on. And went off. Then when I start the car back up to check systems.. the message system says all systems normal and the light didnt come back on after driving it around, shift from reverse to drive, and shutting of and starting up car 3 different times.

- Tucson, AZ, USA

When stopped at a stop light the vehicle has a jolting similar to dropping the clutch in a manual transmission. When shifting from 1-2 there is a loud grinding (really bad) and noticable shimmy in the vehicle accompanied by a loss of power and a sudden jump when the clutch catches. There is a common loss of power when coming from a stop. These symptoms are even more common when the vehicle has warmed up and driven for more than 10 minutes.

- Spokane, WA, USA

2017 Ford Focus shudders and vibrates while in motion and while stationary. Vehicle also has hesitation and slow response when accelerating. Vehicle is current on all recalled services however the issue is still present.

- Bolivar, MO, USA

Between 0& 20miles and 20 & 40 miles going forward or backwards my car jerks, stall, vibrates and make metal can scraping sound. My car is the the 2017 Focus has a new design but the same dual clutch 'automatic' transmission system as previous year models.... however, where the Focus is manufactured does not excuse the fact that Ford has known about the transmission problem for years and has continued to ignore the problem. This happens only when driving.

- Ladson, SC, USA

Transmission shudders effecting acceleration and makes grinding noises. Sometimes the car will lurch coward upon acceleration. I've had the manual transmission assembly and manual transmission clutch pressure plate replaced three times. Transmission is beginning to shudder again. Contacted Ford August 15 and they keep saying that someone will call within 24 hours. I've contacted them daily and they keep saying someone will call the following day. Six days later and still no response. Keep getting the same store that they updated my case number and someone will call us within 24 hours.

- Alice, TX, USA

Transmission slips. At time when driving, it slips and the RPM's rev up to 5-6 and the car has no power. It lasts for 3-4 seconds and sounds like the car is in neutral and gas peddle pushed to the floor. It does this off and on every time I drive it. Started around the 9,000 miles mark. My car is a 2017 Ford Focus with 11,800 miles on it.

- Winchester, KY, USA

The contact owns a 2017 Ford Focus. While driving various speeds, turning, and attempting to accelerate from a stop, the vehicle shuddered. When the accelerator pedal was depressed, it traveled to the floorboard and failed to respond. There were no warning indicators illuminated. The vehicle was taken to autonation Ford (7200 broad St, brooksville, fl 34601, (352) 419-0810) and lakeland Ford (1430 w memorial blvd, lakeland, fl 33815, (863) 682-1100) where it was diagnosed that a transmission shudder test was needed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 15,000. Consumer states that vehicle shudders at takeoff. Manufacturer was contacted but told consumer that vehicle was not included in recall.

- Valrico, FL, USA

While driving the car, 4 days after having the 2nd clutch replacement at 30,000 miles, it was on a street not highway, the cars electronic dash displayed "transmission fault fix now". the car then slowed down a bit losing power, then several other signals appeared on screen, brakes and a few others, then the engine shut down and power went out. The car would not restart after a few minutes, so aaa called to tow it back to dealership. This happened Sunday July 28, 2019. Monday afternoon, after they had time to look at vehicle, I received a call telling me that the "alternator " was faulty and they would get back to me when they had the replacement which turned out to be the next day. The issue with this is my wife had been 110 miles away and had drove home Saturday July 27. If that had let go while she was traveling the 70 mph speed limit there could have been a fatal accident. This vehicle has been in and out of Ford dealership 5-6 times for safety related issues

- Newton, NH, USA

When accelerating from a stop, the car often struggles to get up to speed. It will also shudder and shake while doing this. Intermittently shifting into reverse will yield no results and I will have to place the car in park, and try again which sometimes fixes the issue. Car will also lunge forward from a stop with very little accelerator press and other times will lag and have lack of acceleration despite "flooring it". while turning and accelerating from a stop, it feels as if the car can't decide what gear to be in and will provide far more power than is necessary.

- Beaverton, OR, USA

Car shudders anytime I excelerate from a stop. Also looses poser in the middle of taking off from a complete stup...the shudder is terrible and very concerning. I already had the transmission fixed at 25000 mile..I am at 32000 and its starting to do the same problem...Ford needs to step up on this..we need a class action suit, like they are doing in Canada on this problem with Ford Motor Company Canada.

- North Conway, NH, USA

Car shudders violently when shifting from 1st to 2nd gear often leading to control issues. It sometimes cant make up its mind whether it wants to downshift or not so it makes it hard merging onto a highway because I cant get up to speed. When is finally does decide what gear it wants to go in it will jerk forward even in stop and go traffic so I have to constantly switch between braking and giving it gas to avoid hitting the car in front of me. The car only has 34000 miles and I bought it new and the dealership won't take it back. This car is a safety risk and an accident waiting to happen. Took it to the dealership and they could recreate the problem according to them.

- Abilene, TX, USA

Transmission shudder. When the transmission warms up the car shudders upon acceleration and shifting into first, second, and occasionally third gear. This generally occurs during medium to higher rates of acceleration. The shudder is harder to identify or nonexistent when accelerating at a very low pace.

- Wyandotte, MI, USA

While accelerating at any pace, the vehicle will often shutter, shift very late, or fail to shift at all. When slowing down, during down-shift from the automatic dct, it makes sort of a clanking sound.

- Arlington, TX, USA

Making a right turn from a stop and switching from first to second gear, the car did not accelerate until after a few seconds. Those seconds were crucial as another car was approaching from behind traveling up to speed.

- Englishtown, NJ, USA

This 2017 Ford Focus is having the same transmission issues being described by other Ford owners from earlier model years. Car shutters and vibrates, often very heavily and makes light grinding noise when shifting. Current workaround is to accelerate very slow or very fast which isn't always a safe option. Please include the 2017 Focus in your investigation. Thank you.

- Grand Rapids, MI, USA