The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly vibrated before returning to normal functionality, after which the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission and informed the contact that the clutch was slipping. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 96,000.

- Simpsonville, SC, USA

See attached document for complaint

- Melrose Park, IL, USA

The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed, the message that the transmission was overheating was displayed. The contact's wife was able to drive the vehicle to a safe location and park the vehicle. The vehicle was towed to the residence. The vehicle was towed to four independent mechanics where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

- Laurinburg, NC, USA

The Ford Focus wouldn't start. Felt like the car wasn't in Park. After moving around the shift knob, we got it to start but had no reverse. Drove it to a garage and they said it need to go to a dealer. As of right now it's at the dealer with over $5,000 in repairs for a Transmission. I just put $3,000 in repairs for the transmission and others thing in Oct 2022. Put 10,000, =miles on it and needs more transmission work. Plus I still owe on the car.

- Marion, NY, USA

The contact owns a 2017 Ford Focus. The contact stated while driving 30 MPH, the vehicle shut off with the "Transmission Hot" message on the instrument panel. The contact drove the vehicle to the nearest independent mechanic where the vehicle was diagnosed with a defective clutch kit located inside the transmission. The vehicle was later towed to two other independent mechanics who also diagnosed the vehicle with the same failure. The contact was then informed of NHTSA Campaign Number: 18V845000 (Power Train) which a mechanic linked to the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 130,000.

- Euless, TX, USA

The contact owns a 2017 Ford Focus. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, and the RPMs revved to 4,000 RPM and back to 0; however, the vehicle failed to respond. The contact depressed the accelerator pedal for a second time, but the vehicle jerked while responding. The contact stated that the failure recurred while her husband was test-driving the vehicle. The vehicle was taken to O'Reilly, where it was diagnosed that the TCM had failed. The contact stated that her husband was able to drive the vehicle after several attempts. The contact stated that while driving to the nearby dealer, several unknown warning lights were illuminated. A message indicating that the transmission was overheated and that the vehicle was undrivable was displayed. The contact's husband was able to pull into the dealer parking lot, where the vehicle became undrivable. The dealer replaced the TCM; however, the failure persisted. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bouse, AZ, USA

I bought my 2017 Ford Focus SE on [XXX] from Long McArthur Inc. 3450 S 9th St, Salina, KS 67401, 785-823-2237. About a year after buying it, it started to shudder and I was hearing a grinding sound. I was told it had some kind of energy efficient engine and I read it made seem to be stopping. That is what I thought it was. It got progressively worse. On [XXX] the clutch was replaced, 13370 miles. On [XXX] I reported the problem was still happening, 18274 miles. Mechanic notes "Measure clutch shudder got 5205 RPM, below spec for clutch replacement. Power train warranty expires [XXX]. Bring back before it expires and we will check again." I did not take it back in because it didn't seem as bad. But since December of 2023 it has gotten worse. It hesitates when going from a stop to a start. On [XXX] I was pulling into traffic from a stop and it hesitated for about 4-5 sec and then bounced forward and went. I was nearly hit by 2 cars. On [XXX] I called the service department at Long McArthur, the person I talked to said to replace the clutch it would be $2,700. He said it will probably go right out. He suggested getting rid of it. This is a know defect by Ford, recall Campaign/NHTSA#18S07/18V169 Issue Date 2018-03-12. I was never notified of this recall. Not from the dealer or Ford. The problems started with the 2015 models. Current miles 24,574. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Salina, KS, USA

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increased quickly however, the vehicle failed to respond as needed with the vehicle jerking and shuddering. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch throw-out bearing, requiring a replacement of the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 62,000.

- Ypsilanti, MI, USA

The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the gear was stuck, and the vehicle failed to properly accelerate. The vehicle was towed to the local mechanic who diagnosed the vehicle and determined that the clutch had fractured. The contact stated the vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Brighton, MI, USA

I have a 2017 ford focus s the transmission has went out 3 times was fixed 30 days after buying the car and transmission recently went out again taken back to Tom wood ford where the car was purchased and they said the clutches was out in the transmission they replaced them got car back drove 5 miles and transmission went out again toward it back to dealer and not they say transmission module no good they replaced it for $949 and went to plug it in ford change the plug from the size plug that was in there now they have to change the wiring harnesses and want me to pay for it this is the 6 speed powershift transmission that has had issues in the focus and Fiesta since 2008 and it keeps burning out please there needs to be a recall on this transmission as it can and will go out at anytime and mutiple times and could go out in traffic and cause a very serious crash this is a major safty issue as it pertains to the drive ability of the vehicle. As it has now stop working 3 times in less then 2 years of owning the car.i have even contacted ford corporate customer service.

- Indianapolis, IN, USA

To whom this may concern The system that has failed is the power train, more specific the transmission/ clutches inside of transmission. This has put my safety at risk because the car will not want to pull out sometimes its very jumpy and hesitant. It loses its power and the transmission just slips in gear like it's in neutral but you van feel it slipping trying to go. I think it is ridiculous that this has been an ongoing issue with ford cars since 2012 and it seems they won't do anything to fix the problem besides slap another clutch in for the same thing to happen down the road this is a scam it costs around 4500 to have tranny and clutches replaced by a dealership and the car doesn't even have 80000 miles on it. There is no reason an AUTOMATIC car should be chewing itself apart every 80k for it to be taken and have a new transmission installed thats a big ask for someone who bought their car and relies solely on that vehicle for daily travel. And then add the stress now trying to figure out and wonder when and where this vehicle will leave you stranded or sitting next which is also a safety issue because the car will actually not even start at times because the "clutch" in an automatic car is stuck engaged. The codes were read multiple times all finding the same issue for clutch B stuck engaged/ clutch b friction element stuck on. The problem doesn't need reproduced it never left. The car is being taken to place of purchase feb 5, no other issues or warnings have been visible prior to 2 days ago when it started the issue. It now will not go in reverse at all, just acts like it's in neutral. The warning lamp illuminated right after putting into reverse and it just reved and wouldn't move. My fiance has a 2012 focus and has had all the same exact problems but his is the slap shift. Could someone please look into this because it seems like ford is just throwing ideas at it hoping one works and I think that is crazy ford NEEDS to solve this the right way

- Osceola Mills, PA, USA

Good Morning, I hope you are having an amazing day, I first financed this car in 2018 but the car was made in 2017. I searched my vin number to see if my car was a part of the recall list and was not. I have been getting a code P1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. and I had the part replaced, a year and a half later the code popped up again and I got the part repaired and still the same issues, after the part has been repaired as well as a PCM issue is now happening. My car shudders between the 1 and 2 on the acceleration, this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been a part of that list but was not. Please investigate

- Atlantic Beach , FL, USA

The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "Transmission Overheating" was displayed, and the vehicle lost motive power. Additionally, the check engine warning light illuminated, and the vehicle started shuddering, vibrating and failed to properly accelerate. The vehicle was towed to the local dealer who replaced the transmission clutch. The contact stated that the transmission clutch had been replaced on five separate occasions. The manufacturer was notified of the failure. The failure mileage was 50,000.

- Lowell, MA, USA

I have a recall on my 2017 ford focus that is for the gas tank deformation, this happens because the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system. It jerks, excels and dies when low on or getting gas mostly. Recently it wouldn-??t reverse or go over 15 miles and would limp only, not drivable. Codes say it-??s clutch b stuck engaged. I took it to the ford dealership and they gave me a 8000 repair bill when I told them I mainly wanted the recall fixed on it and I-??d figure out the rest later. They said the recall is not a safety issue and doesn-??t have anything to do with the car having issues or driving at all and they are charging me half of the bill for things related to the recall, claiming it isn-??t part of the recall (canister purge valve, canister vent, fuel injection cleaning, check engine light being on). They said they had to redo my appointment for me over the phone because I didn-??t put it under the recall appointments and they didn-??t include anything about the recall in it. The other half of the bill is them claiming they need to replace the entire clutch.

- Biloxi, MS, USA

The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving 30 MPH, the engine overheated. The contact stated that the transmission overheated message was displayed. The driver pulled over to the side of the road and allowed the engine and the transmission to cool down before driving to the residence. The vehicle was taken to a local mechanic where it was diagnosed with stage-2 clutch failure. The vehicle was not repaired due to the cost. The vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was made aware of the failure and suggested that the contact call the NHTSA Hotline. The failure mileage was 89,252. The contact noticed that the code on the vehicle before repairing P0805 and were part of recall # 18V845000, wondering why when contacting Ford, they said there was not a recall for the transmission.

- Whittier, CA, USA

The contact owns a 2017 Ford Focus. The contact stated while accelerating the vehicle was shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seal and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, and the contact was informed that the warranty had expired. The dealer diagnosed the vehicle and determined that the transmission, clutch, and valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 22,000. The VIN was not available.

- San Antonio, TX, USA

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter failed to function as intended. The contact stated that the gear shifter failed to shift into reverse. The vehicle was taken to the dealer where it was diagnosed with failed clutch accelerator sensor and the contact was informed that the clutch accelerator sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.

- Jackson, MI, USA

Yes it is available for inspection if you choose to do so. Roughly a month ago my transmission shifted into neutral while trying to merge onto the interstate. It bucked around and eventually caught the right gear, and the problem persisted the next 15 miles to my destination, as well as the 15 miles home. I couldn't afford to take it to the shop, so I didn't drive it for a couple weeks. I then had some responsibilities to take care of, and the car was so much worse this time. Trying to accelerate from 0mph was hit or miss, and any time I went over 10 mph it would shift back and forth from neutral to a lower gear than it should have for the speed I was going, then back to neutral. It loses power or shifts into neutral driving down the interstate sometimes, or going up hills. I almost slid down a hill backwards the other day because I was in neutral (even tho my gear shift was in Drive). Sometimes when trying to stop, the car lunges forward while my foot is on the brake. It felt like I was driving a standard again - not safe at all. My check engine light has been on for a month or two due to an O2 sensor issue, but otherwise I had no warning lights displayed. I had a mechanic hook up a code reader a few days ago and the code that popped up is P07A3. I have yet to take it in for repairs, as I cannot afford to pay thousands of dollars for Ford's intentional manufacture of faulty machinery. I still owe $11,000 on this car, there is no way I can afford to buy another one, or to fix this piece of junk. Happy 2024.

- Winfield, WV, USA

The transmission is slipping on my 2017 Ford Focus. There is delayed braking, acceleration and harsh vibrations. There is already a recall on 2011-2016 ford transmissions. 2017 needs to be included!

- Muskogee, OK, USA

The contact owns a 2017 Ford Focus. The contact stated that vehicle intermittently hesitated while in second gear. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed; however, the mechanic was unable to diagnose the failure. The failure persisted, and the vehicle was taken back to the dealer where a service tech drove with the contact. The service technician witnessed the vehicle jerking while in second gear. The service tech informed the contact that the clutch assembly needed to be repaired. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired but remained with the dealer. The failure mileage was approximately 80,000.

- Ashland, NE, USA